Customer Care Customer ServiceCustomer SupportCustomer HandlingCustomer ManagementCustomer CommunicationCustomer Care Representative
Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting solutions that make loved ones feel special. At Giftorious, relationships extend beyond business, making gifting a memorable experience for everyone.Role DescriptionThis is a Chat process, full-time, on-site role located in Jaipur for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, providing top-notch customer support, ensuring customer satisfaction, and delivering exceptional customer service. They will also assist with sales activities and engage in effective communication to address customer needs and concerns.QualificationsCustomer Support, Customer Service, and Customer Satisfaction skillsGood Communication skillsGood English speakingGood interpersonal skills and ability to build relationships with customersAbility to work effectively in a team and independentlyOther detailsSalary : 14,000 per month ( In hand )Working days : Mon - SatJob timings : 10 AM - 7 PMLocation : Mansarovar, Jaipur
We Hire for Voice or Non-voice Process Hr Mohit this Side are You Comfortable in Jaipur,Rajasthanlocation ? and Salary if Your are Fresher 10700 or if You are Exp 13500 ?
Customer Relationship Outbound CallingCustomer ServiceInboundEnglish LanguageCustomer CallingGood Communication
Responsibilities:1.Respond to customer inquiries via phone, email, or chat.2.Resolve customer issues properly.3.Maintain records in the CRM system.4.Collaborate with teams to improve customer experiences.5.Provide information about product.Requirements:1.Pursuing Graduation or completed Graduation.2.Fresher or minimum 6 months of customer service experience.3.Strong communication and problem-solving skills.4.Proficiency in English, Hindi and basic computer tools.Job type- Full TimeTiming - 9:30 AM to 6:30 PMFemale Candidates onlyJob Types: Full-time, PermanentPay: 10,000.00 - 15,000.00 per month
Customer Relationship Outbound CallingVoice ProcessInbound ProcessCustomer CallingEnglish Language
We are looking for a dedicated Customer Support Representative to join our team in Jaipur. This full-time position involves helping customers with their inquiries and ensuring they have a positive experience with our services.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat promptly and professionally, providing accurate information and assistance.- Resolve Issues: Identify customer problems and work towards effective solutions, ensuring that issues are addressed in a timely manner.- Maintain Customer Records: Keep detailed and accurate logs of customer interactions and transactions for future reference and quality assurance.- Provide Feedback: Share insights and trends from customer interactions with the team to help improve products and services.- Collaborate with Team Members: Work closely with other departments to ensure customer needs are met and to share any relevant customer feedback.Required Skills and Expectations:Candidates should have 1 to 2 years of experience in a customer service role, demonstrating strong communication skills both verbally and in writing. A patient and friendly demeanor is essential, along with the ability to remain calm under pressure. Familiarity with customer service software and basic computer skills is expected. The ideal candidate should be a team player, willing to collaborate and support colleagues, while also being proactive in addressing customer needs. Additionally, a positive attitude and eagerness to learn new things will contribute to your success in this role.
Communication Skills Solving QueriesCustomer HandlingCustomer RelationshipOutbound CallingCustomer SupportCustomer ServiceInbound ProcessEnglish LanguageInbound Voice Process
Answering customer questions and providing information about products or services. Addressing customer concerns and complaints in a timely manner. Troubleshooting technical issues and guiding customers through solutions. Processing returns, exchanges, and other customer requests. Providing Customer Support:Responding to inquiries via phone, email, chat, or social media. Maintaining accurate records of customer interactions and resolutions. Escalating complex issues to appropriate teams or management. Following up with customers to ensure satisfaction and resolution.
Customer Relationship Customer SupportEnglish LanguageCustomer CallingCustomer ServiceVoice Process
Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.
Customer Relationship Customer ServiceCustomer SupportVoice ProcessInbound Voice Process
Customer Care ExecutiveAnaagat Humanpower Pvt. Ltd.We are seeking Customer Care Executives for various client processes across industries. The role involves handling customer queries, providing accurate information, resolving complaints, and ensuring a positive customer experience across voice, chat, and email support.Qualifications (varied as per process requirements):Minimum 12th pass / Graduate / Post Graduate.Good communication skills in English and Hindi (additional languages will be an advantage).Basic computer knowledge and typing skills.Freshers and experienced candidates are welcome.Candidates with prior BPO/KPO/customer support experience will be preferred for specialized processes.Key Skills: Customer handling, problem-solving, patience, active listening, adaptability, and teamwork.Work Mode: Office-based / Hybrid / Remote (as per clients requirement).Why Join Us?We offer opportunities to work in multiple domains with reputed clients, career growth pathways, and professional training support.
We are looking for a dedicated and empathetic Customer Support Executive to handle customer inquiries, resolve issues efficiently, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills, patience, and a customer-first attitude.
Position Overview:The MCT - Customer Support representative assists customers by addressing inquiries, resolving technical issues, and providing product or service information. They ensure customer satisfaction by troubleshooting problems, processing requests, and escalating complex cases as needed. Additionally, they document interactions, follow up on concerns, and contribute to improving support processes for a seamless customer experience.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries and provide assistance via phone, email, or chatIssue Resolution: Address and resolve customer issues with a focus on customer satisfaction.24x7 Availability: Work in a 24x7 shift environment to ensure continuous customer support coverage.Communication Skills: Demonstrate excellent verbal and written communication skills in English to effectively communicate with customers.Documentation: Maintain accurate and detailed records of customer interactions, including issues raised and resolutions provided.Product Knowledge: Develop a good understanding of the products and services to assist customers effectively.Collaboration: Collaborate with team members and other departments to resolve customer issues promptly