Array ( [0] => customer-service-representative [1] => nashik ) Customer Service Representative Graduate Jobs in Nashik
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Customer Service Representative Graduate Jobs in Nashik

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Opening For Customer Service Representatives

Impact HR & KM Solutions

  • 2 - 3 yrs
  • 4.0 Lac/Yr
  • Nashik
Customer Care Representative
Key Responsibilities and DutiesI. Customer Interaction and CommunicationQuery Resolution: Handle a high volume of inbound and outbound customer inquiries via phone, email, live chat, or social media in a timely and professional manner.Information Provision: Provide accurate, complete, and reliable information about the company's products, services, policies, and procedures.Issue Escalation: Identify and escalate complex or unresolved issues to the appropriate internal teams (e.g., Technical Support, Sales, or Management) for quick resolution.Documentation: Maintain detailed records of all customer interactions, transactions, comments, and complaints in the CRM (Customer Relationship Management) system.II. Product Support and SalesOrder Processing: Process orders, forms, applications, and requests accurately and efficiently.Troubleshooting: Guide customers through basic troubleshooting or step-by-step procedures to resolve simple technical or service issues.Retention & Upselling: Identify and act on opportunities to promote new products or services, maintain customer retention, and improve the overall customer experience.III. Quality and ComplianceKPI Adherence: Consistently meet or exceed individual and team performance targets, including metrics like Average Handle Time (AHT), First Contact Resolution (FCR), and Customer Satisfaction (CSAT) scores.Process Compliance: Follow communication procedures, guidelines, and policies exactly to ensure consistency and quality of service.Feedback: Provide feedback to supervisors regarding process improvements and common customer pain points.
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Tele Sales Officer

The Caliber Hunt

Sales Executive Telecaller Customer Service Representative Tele Marketing Manager B2B Sales Executive B2C Sales Walk in
We look for candidates with at least 2 years of Tele-sales experience and a track record of successful sales. While we prefer B2B sales experience in the domestic market, outstanding candidates from B2C will also be considered.Excellent sales tactics and communication skills.Fluent in both English and Hindi.Age limit: up to 30 years.Salary and Benefits:Monthly Starting Salary In Hand: Rs. 22,000.Salary Increment every 6 months for sales performers.Additional 10% increment on 'Basic+DA' part of salary on every year's competition.Lucrative, Spot Daily Incentives, Weekly Incentives and Incentive Holidays offered.Working Days & Timings:Monday to Saturdays are working days.All Sundays are off.Every 2nd Saturday of the month is officially an off day.Working Timings: 9.45am to 6.30pm (including a 1-hour lunch break between 1 pm to 2 pm).Location - Ghatkopar (W), Mumbai .
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Tele Marketing Executive (Female)

Techbona Infomatics Pvt Ltd

  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Nashik
Sales Agent Sales Executive Sales Assistant Sales Executive Officer Software Sales Executive Software Sales Inbound Sales Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
Responsible for making outbound calls and regular follow up to generate leadsUnderstand the Customer requirementsExplaining the software product features in detail to clients.Strong communication skills in Hindi, Marathi and English.Should be able to work with a teamGood at Compute
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