Customer Relationship Manager

Muklava Fashion

CLIENT RELATIONSHIPMANAGER:JOBDESCRIPTION

Making sure all the leads of the clients after placing orders are met.

Ensuring your existing clients are satisfied through after-sales service.

Always ask them for true feedback.

Servicing the client after receiving the order till the time of collection of payment.

Resolve the queries and questions of all the clients.

Give or support the participants/clients about company products or services.

Acting as a point of contact for complaints and escalating issues to the concern.

Understand client queries and solve them in any manner.

Key skills for Client Relation Manager

Polite disposition.

Ability of rigorous follow-up.

The ability to communicate confidently both through speaking and writing with colleagues and clients.

Ability to understand the circumstances and act accordingly.

Proactive.

Thorough knowledge of products/services.

Always available on calls.

Qualification :-

Any Graduate

Experienced Female

English & Hindi (preferred)

Education :-

MBA Graduate

Schedule :-

Day Shift

Salary : Not Disclosed

Experience : 1 - 2 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Relationship Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India