Customer Relationship Manager

Muklava Fashion

1 - 2 Years
1 Openings
2.3 - 4.0 Lac/Yr
Face-to-Face interview
Raipur, Chhattisgarh

Key Skills

Customer Relationship MS CRM Customer Service Operations

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Job Description

client relationshipmanager:jobdescription

➢ making sure all the leads of the clients after placing orders are met.

➢ ensuring your existing clients are satisfied through after-sales service.

➢ always ask them for true feedback.

➢ servicing the client after receiving the order till the time of collection of payment.

➢ resolve the queries and questions of all the clients.

➢ give or support the participants/clients about company products or services.

➢ acting as a point of contact for complaints and escalating issues to the concern.

➢ understand client queries and solve them in any manner.

key skills for client relation manager

➢ polite disposition.

➢ ability of rigorous follow-up.

➢ the ability to communicate confidently – both through speaking and writing – with colleagues and clients.

➢ ability to understand the circumstances and act accordingly.

➢ proactive.

➢ thorough knowledge of products/services.

➢ always available on calls.

qualification :-

➢any graduate

➢ experienced female

➢ english & hindi (preferred)

education :-

➢ mba graduate

schedule :-

➢ day shift

salary : not disclosed