Array ( [0] => customer-service-manager [1] => bhopal ) Customer Service Manager Jobs in Bhopal,Customer Service Officer Job Vacancies in Bhopal Madhya Pradesh
26

Customer Service Manager Job Vacancies in Bhopal

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a dedicated Customer Care Executive to provide excellent support and assistance to our customers. This is a full-time, work-from-home position based in Bhopal, India, suitable for candidates with little to no experience.As a Customer Care Executive, you will be the first point of contact for our customers. Your primary responsibilities will include responding to customer inquiries through various channels, helping resolve issues, and ensuring customer satisfaction. You will need to listen carefully to understand customers
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  • 0 - 2 yrs
  • Ayodhya Bypass Bhopal
Food Delivery Good Communication Customer Management Problem Solving Drive Bike Navigation Skills Service Delivery
Job description:We are looking for an energetic, reliable, and punctual Delivery Executive to join our team. The primary responsibility of this role is to pick up items (documents, packages, food, or grocery) from specified locations (warehouses, stores) and deliver them to customers within a designated area safely and on time. You will be the face of our company, ensuring high customer satisfaction through professional, friendly service.Key ResponsibilitiesPick & Deliver: Receive orders via the company app, pick up items from the designated location, and deliver them directly to the customer's doorstep.Route Optimization: Utilize GPS or local knowledge to determine the fastest, most efficient route to avoid traffic and delays.Safe Handling: Handle all packages, food, or products with care to prevent damage during transit.Verification & Documentation: Verify customer details, obtain electronic or physical signatures, and update the delivery status on the app immediately after delivery.Cash/Payment Handling: Collect cash on delivery (COD) or confirm digital payments from customers when necessary.Vehicle Maintenance: Keep your vehicle (bike/scooter) clean, fueled, and in good working condition.Customer Service: Provide professional assistance, answer customer queries, and handle complaints politely.Requirements & QualificationsValid License: A valid two-wheeler (or four-wheeler, depending on role) driving license is mandatory.Vehicle: Must own a two-wheeler with valid Registration Certificate (RC) and insurance.Smartphone: A functional Android/iOS smartphone with an active internet connection.Local Knowledge: Sound knowledge of local roads, routes, and areas within Bhopal.Skills: Good communication skills in the local language.Experience: Prior experience as a delivery boy is preferred but not mandatory (freshers are welcome).Working ConditionsThis is a field job requiring significant time driving on the road.Job Type: Full-timeBenefits:Cell phone reimbursementFood providedWork Location: In person
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  • Fresher
  • 1.8 Lac/Yr
  • Bhopal
Customer Relationship Customer Support Customer Service Customer Care Customer Management Customer Handling Customer Communication
- Handle incoming calls and inquiries from customers: Customer care executives will be responsible for answering incoming calls and addressing customer inquiries and concerns in a professional and efficient manner.- Resolve customer issues and complaints: Customer care executives must work to resolve customer issues and complaints to ensure customer satisfaction and retention.- Provide product information and assistance: It is essential for customer care executives to have a thorough knowledge of the company's products and services to provide accurate information and assistance to customers.- Maintain customer records and information: Customer care executives will be responsible for updating and maintaining customer records and information in the company's database for future reference.- Follow up with customers: Customer care executives should follow up with customers to ensure that their issues have been resolved satisfactorily and to gather feedback on their customer service experience.Skills and Expectations:- Good communication skills: Customer care executives should have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving abilities: It is important for customer care executives to have strong problem-solving skills to address customer issues and complaints effectively.- Patience and empathy: Customer care executives should be patient and empathetic towards customers to provide a positive customer experience.- Basic computer knowledge: Customer care executives should have basic computer knowledge to navigate through the company's systems and databases efficiently.- Ability to work independently: As this is a work from home position, customer care executives should have the ability to work independently and manage their time effectively.
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  • 2 - 5 yrs
  • 2.8 Lac/Yr
  • Bhopal
Customer Care Customer Service Customer Handling Customer Relationship Customer Management Problem Management Customer Support MS CRM Interpersonal Skills Convincing Power Service Marketing
As a Customer Relationship Manager, your primary responsibilities will include building and maintaining strong relationships with customers, addressing their inquiries and concerns, and ensuring customer satisfaction. You will be responsible for managing customer accounts, tracking customer interactions, and providing prompt and effective solutions to any issues that arise. Additionally, you will collaborate with the sales team to identify new business opportunities and help retain existing customers. The ideal candidate for this role should have at least 2-5 years of experience in a customer service or related role. A high school diploma or equivalent education is required. Excellent communication skills, both written and verbal, are essential for effectively interacting with customers and internal teams. Strong problem-solving abilities and the ability to work well under pressure are also important qualities for success in this role. As a female candidate, you will bring a unique perspective and approach to building strong relationships with customers. This is a full-time position located in Bhopal, India, with the expectation of working from the office.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Bhopal
Health Insurance Knowledge Team Leadership Policy Interpretation Risk Management Customer Service
We are seeking a Health Insurance Manager to join our team in India. In this role, you will be responsible for managing health insurance policies for our clients and ensuring smooth coordination between clients and insurance providers.Key Responsibilities:- Analyzing client needs: You will assess the health insurance requirements of clients and provide them with suitable policy options.- Policy management: You will handle the entire process of policy implementation, renewal, and claims processing.- Client communication: You will maintain regular communication with clients to address their queries and provide updates on their insurance policies.- Provider coordination: You will collaborate with insurance providers to negotiate policy terms and resolve any issues that may arise.Requirements:- Graduate degree: A minimum educational requirement of a graduate degree is necessary for this role.- Strong communication skills: You should possess excellent verbal and written communication skills to interact effectively with clients and insurance providers.- Analytical skills: The ability to analyze client needs and recommend appropriate policy options is essential.- Attention to detail: As a Health Insurance Manager, you must pay close attention to details to ensure accurate policy management.If you meet the qualifications and are passionate about helping clients navigate the complexities of health insurance, we encourage you to apply for this position.
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Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Chinar Fortune City Bhopal
Customer Management Problem Solving Customer Relationship Customer Service English Language
Job Opening Blended Process (Chat + Voice)Location: BhopalEducation: 12th Pass & AboveAge Limit: 1830 YearsFreshers & Experienced Both EligibleSalary (In-hand):Fresher: 13,000 + 1,000 Performance AllowanceExperience: 14,000 + 1,000 Performance AllowanceRequirements:Good English (80% English Communication)Shifts:Males: 247 RotationalFemales: Day Shifts (7 AM4 PM / 8 AM5 PM / 9 AM6 PM / 10 AM7 PM)Rotational Week Off
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Airline Customer Service Airline Ground Staff Airlines Cabin Crew Airlines Transition Captain Airline Ramp Executive Aviation Security Flight Engineer Flight Attendant Flight Reservation Flight Steward
We are looking for 35 Airport Passenger Service Associate Posts in Guwahati, Raipur, Chhattisgarh, Bhopal, Imphal, Agartala, Visakhapatnam, Vadodara, Coimbatore, Mumbai, Chennai, with deep knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Manager, Airport Supervisor, Airport Cargo Loader, Airline Customer Service, Airline Ground Staff, Airlines Cabin Crew, Airlines Transition Captain, Airline Ramp Executive, Aviation Security, Flight Engineer, Flight Attendant, Flight Reservation, Flight Steward and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management.
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Fresher hiring for Project Manager

Satish Renewable Energy

Utility Maintenance Project Planning Preventive Maintenance Project Execution Customer Management Service Delivery Team Handling Contractual Tendering Stakeholder Management
Project Handling on district level
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Relationship Manager

Rightfit Resources OPC Pvt. Ltd.

Customer Relationship Customer Service Interpersonal Skills Negotiation Skills Team Management Skills Insurance Sales Insurance Marketing
Greetings from rightfit resources,We are urgently hiring Relationship Manager role (MOTOR INSURANCE) :* Qualification: Graduate Completed* Age: Maximum 30 years* Experience: 1 year in field sales (preference for motor insurance sales with stability in previous and current organization)* Salary: 3.75 LPA + Incentives + Travel Allowance +Medical Insurance* Knowledge: Familiarity with motor insurance in the agency channel
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Relationship Manager

Wealth Solutions

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Bhopal
Customer Relationship Customer Service Team Management Skills BFSI
job for customer relationship
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Indore Bypass Road Bhopal
Customer Relationship Sales Share Market Share Trading Share Broking Customer Service
Develop and implement strategies to acquire new clients through outbound calls and other lead generation activities. Build rapport and trust with potential clients by understanding their financial goals and risk tolerance. Clearly explain the benefits of investing in the stock market, mutual funds, loans, insurance, and credit cards. Present various investment options, including equities, mutual funds, and PMS, tailored to meet client needs. Guide clients through the account opening process, ensuring a smooth on boarding experience. Maintain regular communication with clients, providing ongoing support and addressing their queries. Monitor client accounts and recommend suitable investment strategies for long-term growth. Achieve individual and team targets for new account openings and trading activit
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Customer Care Executive

HTI Manpower Outsourcing Services Pvt. Ltd.

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Bhopal
Customer Management Customer Relationship Customer Service Customer Care Customer Handling Customer Communication
Hiring for CUSTOMER SUPPORT EXECUTIVE NO TARGET Male and Female both are EligibleWork from office Full time jobWork: Handling queries of customer.Shift: Rotational Shift with Cab facilityQualification: 12th pass with basic English communicationAge: 18 to 30 Years OnlySalary: 12000-13500 in hand salary per month.
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Opening For Relationship Manager

Midex Vashi Marketing Pvt. Ltd..

Customer Relationship Negotiation Skills Team Management Skills Customer Service Project Manager Electrical Electrical Engineering Client Relationship Management
Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media. Generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. Handling customer questions, inquiries, and complaints.
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Opening For Commercial Staff

Drinkskart Services

Customer Service Manager Workshop Incharge
Drinkskart Services a company of beverages industry offering delightful drinks for customers. Company is opening its outlet in Bhopal region hence a staff is needed to work upon it, person must handle the customer in proper manner and work efficiently.Thank you RegardsMritunjay Dwivedi
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Ground Staff Airport Manager Airline Customer Service Cabin Crew Air Hostess Flight Attendant Air Ticketing Aviation Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Flight AttendantSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Airport Operations Executive Ground Staff Cabin Crew Air Hostess Air Ticketing Aircraft Maintenance Engineer Flight Attendant Data Entry Operator Back Office Executive HR Recruiter Customer Service Manager Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air hostess.SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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  • 1 - 2 yrs
  • 3.8 Lac/Yr
  • Bhopal
Customer Relationship Customer Care Customer Support Customer Management Application Support Service Delivery
We're seeking candidates with strong English skills for an office-based position. No registration fee is required.**Job Description:**Join our team, handling inbound and outbound calls for customers in the US and UK. You'll resolve queries and share product information. Proficiency in English is vital for this International role.**Qualifications and Skills:**1. **Communication:** Effective spoken and written English is essential.2. **Computer Literacy:** Proficiency in using computers is necessary.3. **Adaptability:** The BPO industry changes; adaptability is key.4. **Patience and Motivation:** Deal with inquiries patiently and stay motivated.5. **Market Awareness:** Stay updated on market trends.**Step-by-Step Process:**1. **Contact Us.**2. **Video Interview.**3. **Training:** Learn skills and software knowledge, e.g., Shopify, Gorgias, Zendesk. Get interview training and CV assistance.**Onboarding:**- Roles include call support, chat support, email support, and more.- Interviews with foreign clients possible.- Begin work after completing these steps.**Job Types:**- Permanent- Full-time- Contractual- Fresher/Experienced**Salary:**30,000.00 - 34,000.00 per month**Benefits:**- Food allowance- Internet reimbursement**Shifts:**- Day, Evening, Flexible, Morning, Night (office-based after 6 months)**Supplemental Pay:**- Commission, Overtime, Yearly bonus**Experience:**- BPO: 0/1 year (Required)- Call Center Occupations: 1 year (Required)**Language:**- Fluent English (compulsory)
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
Job Openings for 710 Customer Care Executive Jobs for Freshers in Delhi, Lucknow, Bhopal, Indore, Gwalior, Amritsar, Jalandhar, Gurgaon, Chandigarh, Patna City, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, International BPO, Customer Communication, Cold Calling, Call Center etc.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Job Openings for 698 Customer Care Executive Jobs for Freshers in Delhi,Lucknow,Kanpur,Agra,Chandigarh,Gurgaon,Indore,Faridabad,Patna City,Bhopal, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center etc.
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Project Manager (0-6 Years)

Satish Renewable Energy

Utility Maintenance Preventive Maintenance Project Planning Project Execution Contractual Tendering Customer Management Stakeholder Management Team Handling Service Delivery
Project Managers are responsible for planning, executing, and overseeing projects to ensure they are completed on time, within budget, and within scope. They manage project teams, resources, and stakeholders, while also identifying and mitigating risks to ensure project success.
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Ground Staff Customer Accounts Manager Airport Staff Cabin Crew Airline Customer Service Air Ticketing Reservation Air Hostess Activities Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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