Customer Service Manager Fresher Jobs in Navi Mumbai

Job profile: customer care executive

We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

Excellent Communication SkillsStrong Thought Process & Problem-Solving Ability

Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available

Key Responsibilities:1. Handle outbound/inbound calls.2. Communicate professionally and clearly with customers.3. Ensure timely follow-ups and achieve daily collection targets.4. Maintain accurate records of customer interactions and follow-updetails.5. Coordinate with internal teams to resolve escalated issues.Eligibility:1. Education: Minimum HSC (12th pass) or Graduate in any discipline.2. Experience: Both freshers and experienced candidates are eligible.3. Gender: Male/Female4. Communication Skills: Good communication skills5. Other: Basic computer knowledge and adaptability to rotationalweek-offs.Process Details:1. Shift Timings: 10:00 AM to 7:00 PM (General Shift)2. Days of Working: 6 days working (Rotational week-off)

Hiring Now: Multiple Sales & Customer Service Roles Altruist Technologies Pvt. Ltd. Location: Ghansoli MBP, Navi Mumbai, Maharashtra Work Mode: Work from Office (Onsite Only) Company: Altruist Technologies Pvt. Ltd. Industry: BPO / Customer Service / Sales / InsuranceOpen Positions:Sales Executive Airtel Retention (Voice Process)Sales Executive BAGIC (Motor Insurance)Sales Executive SBI General InsuranceSales Executive IDFC Collection ProcessCustomer Service Executive ETLI IB (Inbound Process)Customer Service Executive Tata CFAB (Inbound Process)Customer Service Executive LG Inbound (Gujarati Speaking)Customer Service Executive OneAssist (Inbound Process)Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge Limit: 18 to 34 yearsGender: Male & Female candidates eligibleExperience:Freshers welcome6+ months experience preferred in Sales, Customer Service, or InsuranceLanguages:English: Average to Good communication requiredGujarati: Required for LG Inbound ProcessComputer Skills: Basic computer knowledge necessary for CRM handlingJob Details: Shift Timings (Rotational Day Shifts):08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PM(SBI Process Only): 9:30 AM to 6:30 PM(BAGIC Process): 10:00 AM to 07:00 PM Working Days: Monday to SaturdayWeekly Off: Rotational / Fixed Sunday off (based on process)Salary Structure (In-hand):13,000/- to 18,000/- per monthProcess-wise:Airtel Retention: 14,750/-BAGIC: 16,000/-SBI Insurance: 13,000/- (Fresher), 16,000/- (Experienced)IDFC Collection: Up to 13,000/-Tata CFAB / LG / OneAssist: 16,000/- to 18,000/- (Lingual roles) Incentives: Attractive performance-based incentives for all rolesInterview Details:Mode: Face-to-FaceDays: Monday to SaturdayTimings: 11:00 AM to 05:00 PMAddress: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Altruist Technologies? Multiple roles across Sales & Customer Service Fixed Day Shifts with potential Sunday offs (role-based) Great for Freshers & Experienced candidates Professional work environment & career growth Reputed client processes Airtel, BAGIC, SBI, Tata, LG, IDFC, OneAssistHow to Apply? Walk-in Interviews from Monday to Saturday 11:00 AM to 05:00 PM Visit: Altruist Technologies Pvt. Ltd., Ghansoli MBP, Navi Mumbai

Job Title: Customer Service ExecutiveCompany Name: Akzonobel (Premium)Key Responsibilities:Handle customer queries (lingual communication)Maintain service qualityFollow call and process guidelinesLocation: Ghansoli, MBPSalary: 13,000 in handEligibility:Gender: Female candidates onlyQualification: HSC / GraduateExperience: Fresher / ExperiencedCommunication: Average, Lingual candidates preferredWorking Days: 6 daysWeek Off: RotationalShift Timing: 9 AM 8 PM (Any 9-hour shift)

Vodafone Idea Voice Process

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution, curating streamlined email and social media communication mediums for offers, updates and much more, helping customers choose the right product for their requirements and budget,fixing appointments based on the availability of customers and clients.

We are hiring for 0-3 Years of experience candidates who is ready for Customer Service executive role for Belapur, Navi Mumbai location.A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers questions about products and services, and processing payments or returns.

Job DescriptionSalary Range :Rs. 15000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement :12th PassWork Arrangement :Work From OfficeGender Preference :Both male and female can applySkills Requirement :No predefined skills necessaryExperience Requirement :FresherLocation :GhansoliWorking Hours :9:30 AM - 6:30 PM Monday to SaturdayAdditional InfoCandidates Should Be Confident. Candidate Should Have Good Communication Skill. Type : Domestic, Outbound Languages : Marathi, Hindi, EnglishMore info about Customer Care Executive Job :1. How much salary can I expect for this role?Ans. Iccs Company will provide a salary in the range of 15000 INR to 25000 INR. The exact salary will be decided based on your skills, experience and interview performance.2. What are the educational requirements for this job?Ans. Iccs Company expects the desired candidate to have the following educational requirement: 12th Pass.

Need 50 Nos Male Female for Customer service. Good Communication. Salary - 15000 to 20000.Weekly and monthly Incentives. Immediately Joining.

Job Title: Customer Service ExecutiveJob Location: MumbaiSalary: Rs. 15000 20000 per monthAbout Us: We are a seed-funded, stealth-mode startup working in Pharmaceutical Supply Chain technology solutions in India, addressing the Indian Pharma Market (Rs 2 Lakh+ Crore, Price to Retailer).About the Role: Play a key role in improving the customer experience by resolving customer issues, ensuring client satisfaction and identifying areas for improvement.What Will You Do:Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutionEstablishing a positive rapport with all clients and customers in person or via phoneHelping customers choose the right product for their requirements and budgetHandling customer concerns and complaints promptly with an easy-to-follow solutionInforming customers of upcoming promotions or dealsFixing customer training based on their availabilityForming reports based on customer satisfaction statisticsConducting customer satisfaction surveys to understand what areas of the company's services need improvementsWhat Will You Need to Succeed:12th Standard Pass, preferably a diploma in Computer Application Strong communication skillsProficiency in verbal and written communication in English and Hindi Strong problem-solving and analytical skillsDisplay a willingness to learn about the company's products and services.Must be efficient and adaptable to changing customer needs and situations.Proficient in using MS-Office.

Role: - To manage the guests at the reception or front desk by greeting them, coordinating with the concerned people for meeting and providing excellent customer service.Responsibilities: - Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office. Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form. Assigning a sales manager as approved by the site head. Handling booked clients and concerns in a efficient and timely manner. Ensure clients are attended on time. Assist the sales team with all required documents and providing any support required. Maintain database and MIS. Maintain the marketing collaterals and all support documents at site. Regular after-sales follow-up, and handle customer grievances, complaints and claims. Handling guest complaints and concerns in an efficient and timely manner. Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors. Maintain the basic hygiene system at site and responsible to upkeep of the sales office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e. meeting room, conference room etc. are maintained in proper order. Handling the couriers. i.e. receiving & making the courier entries & delivering them to the right person. Should work closely with the sales Maintaining the stock of Pantry and stationery, to handle admin activities for the Sales office including petty cash. Coordinating and multitasking job duties in a busy environment.Desired Profile: - Candidate should be a female with graduation in any field age between 21 to 25 years. Has at least one year experience in guest relations or customer relations. Has excellent communication skills, both verbal and written. Has excellent coordination and organizing skills.

We are looking for 100 assistant manager Posts in Mumbai,Navi Mumbai,Lucknow,Delhi,Uttara Kannada,Kanpur,Prayagraj,Maharashtra Nagar, Mumbai,Pune,Gujral Nagar, Jalandhar,Communication Advisor,Social Media Manager,Customer Service Manager, with deep knowledge in Communication Advisor,Social Media Manager,Customer Service Manager and Required Educational Qualification is : Higher Secondary, Secondary School

JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

We are hiring for multiple MNCs across Mumbai and Navi Mumbai.Designation: Customer Care RepresentativeRequirements: Excellent Communication neededShift Timing: UK/US ShiftsSalary: Max up to 30k (Depending upon experience and last drawn)Week offs: Any 2 rotational week offsTransportation: One way transport availableHSC/Graduate Freshers can apply tooPerks and incentives included.

Hiring for 15 Customer Service Manager Jobs in Ghansoli, Navi Mumbai, Maharashtra, for Freshers, Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship, Customer Care etc.

Hiring for 100 Customer Service Executive Jobs in Mumbai, Thane, Navi Mumbai, for Freshers, Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Customer Management etc.

*Sutherland - Navi Mumbai(Airoli)*Hiring for Customer Support Associate for various processes.- Attractive Salary: 20k - 30k Inhand- Shift: Night or Rotational Shift(24/7)- 5 Days Working- Immediate to 15 Days Joining- Telephonic Interview- Good command over English must.- Fresher & Experienced both can apply

Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.

We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!