Customer Service Manager 12th Pass Jobs in Bhopal

As a Customer Care Executive based in Bhopal, you will play a vital role in ensuring customer satisfaction and support. This position is open to freshers who have completed at least their 12th grade. The job is full-time and allows you to work from the comfort of your home.Key Responsibilities:- Responding to Customer Inquiries: You will handle customer questions through phone, email, or chat, providing accurate information to help resolve their issues.- Assisting with Product Information: You will guide customers about our products and services, explaining features and benefits to enhance their understanding and experience.- Resolving Complaints: When customers face problems, you will actively listen to their concerns and work towards finding effective solutions in a timely manner.- Maintaining Records: You will document customer interactions and feedback in our systems to ensure proper tracking and follow-up.- Collaborating with Teams: You will work closely with other departments to communicate customer needs and issues, helping to improve our processes and offerings.To excel in this role, you should have excellent communication skills and a friendly demeanor to make customers feel valued. You should be patient, attentive, and possess problem-solving abilities. Basic computer skills are essential, and having a reliable internet connection at home is a must. A positive attitude and eagerness to learn are also important attributes for success in this position.

We are looking for a dedicated and responsible Delivery Boy to join our team in Bhopal. This role involves ensuring timely and accurate delivery of products to our customers while providing excellent service.Key Responsibilities:- Order Pickup: Collect packages from the designated location in a timely manner to ensure that deliveries can be made on schedule.- Delivery Coordination: Deliver items to customers addresses, following designated routes to optimize efficiency and reduce delivery time.- Customer Interaction: Communicate politely and clearly with customers upon delivery, addressing any questions or issues they may have.- Documentation: Maintain accurate records of deliveries, including collection of cash if required, and ensure all necessary paperwork is completed.- Product Care: Handle all items with care to avoid damage during transit, ensuring they arrive in good condition.- Feedback Collection: Gather customer feedback post-delivery to help improve service quality and customer satisfaction.Required Skills and Expectations:- Communication Skills: Ability to communicate clearly and effectively with customers and team members is essential for ensuring a positive delivery experience.- Time Management: Must be able to manage time effectively to meet delivery schedules and commitments.- Attention to Detail: Careful attention to details is necessary for verifying orders and ensuring accuracy in deliveries.- Basic Problem-Solving: Ability to think quickly and solve problems, such as addressing delivery issues or customer concerns.- Reliability: Punctuality and responsibility in performing job duties are critical to maintaining trust with customers. Candidates should have completed their 10th grade and be eager to learn in a practical environment. Prior delivery experience is not mandatory, making this a great opportunity for newcomers.

Job description:We are looking for an energetic, reliable, and punctual Delivery Executive to join our team. The primary responsibility of this role is to pick up items (documents, packages, food, or grocery) from specified locations (warehouses, stores) and deliver them to customers within a designated area safely and on time. You will be the face of our company, ensuring high customer satisfaction through professional, friendly service.Key ResponsibilitiesPick & Deliver: Receive orders via the company app, pick up items from the designated location, and deliver them directly to the customer's doorstep.Route Optimization: Utilize GPS or local knowledge to determine the fastest, most efficient route to avoid traffic and delays.Safe Handling: Handle all packages, food, or products with care to prevent damage during transit.Verification & Documentation: Verify customer details, obtain electronic or physical signatures, and update the delivery status on the app immediately after delivery.Cash/Payment Handling: Collect cash on delivery (COD) or confirm digital payments from customers when necessary.Vehicle Maintenance: Keep your vehicle (bike/scooter) clean, fueled, and in good working condition.Customer Service: Provide professional assistance, answer customer queries, and handle complaints politely.Requirements & QualificationsValid License: A valid two-wheeler (or four-wheeler, depending on role) driving license is mandatory.Vehicle: Must own a two-wheeler with valid Registration Certificate (RC) and insurance.Smartphone: A functional Android/iOS smartphone with an active internet connection.Local Knowledge: Sound knowledge of local roads, routes, and areas within Bhopal.Skills: Good communication skills in the local language.Experience: Prior experience as a delivery boy is preferred but not mandatory (freshers are welcome).Working ConditionsThis is a field job requiring significant time driving on the road.Job Type: Full-timeBenefits:Cell phone reimbursementFood providedWork Location: In person

- Handle incoming calls and inquiries from customers: Customer care executives will be responsible for answering incoming calls and addressing customer inquiries and concerns in a professional and efficient manner.- Resolve customer issues and complaints: Customer care executives must work to resolve customer issues and complaints to ensure customer satisfaction and retention.- Provide product information and assistance: It is essential for customer care executives to have a thorough knowledge of the company's products and services to provide accurate information and assistance to customers.- Maintain customer records and information: Customer care executives will be responsible for updating and maintaining customer records and information in the company's database for future reference.- Follow up with customers: Customer care executives should follow up with customers to ensure that their issues have been resolved satisfactorily and to gather feedback on their customer service experience.Skills and Expectations:- Good communication skills: Customer care executives should have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving abilities: It is important for customer care executives to have strong problem-solving skills to address customer issues and complaints effectively.- Patience and empathy: Customer care executives should be patient and empathetic towards customers to provide a positive customer experience.- Basic computer knowledge: Customer care executives should have basic computer knowledge to navigate through the company's systems and databases efficiently.- Ability to work independently: As this is a work from home position, customer care executives should have the ability to work independently and manage their time effectively.

As a Customer Relationship Manager, your primary responsibilities will include building and maintaining strong relationships with customers, addressing their inquiries and concerns, and ensuring customer satisfaction. You will be responsible for managing customer accounts, tracking customer interactions, and providing prompt and effective solutions to any issues that arise. Additionally, you will collaborate with the sales team to identify new business opportunities and help retain existing customers. The ideal candidate for this role should have at least 2-5 years of experience in a customer service or related role. A high school diploma or equivalent education is required. Excellent communication skills, both written and verbal, are essential for effectively interacting with customers and internal teams. Strong problem-solving abilities and the ability to work well under pressure are also important qualities for success in this role. As a female candidate, you will bring a unique perspective and approach to building strong relationships with customers. This is a full-time position located in Bhopal, India, with the expectation of working from the office.

Job Opening Blended Process (Chat + Voice)Location: BhopalEducation: 12th Pass & AboveAge Limit: 1830 YearsFreshers & Experienced Both EligibleSalary (In-hand):Fresher: 13,000 + 1,000 Performance AllowanceExperience: 14,000 + 1,000 Performance AllowanceRequirements:Good English (80% English Communication)Shifts:Males: 247 RotationalFemales: Day Shifts (7 AM4 PM / 8 AM5 PM / 9 AM6 PM / 10 AM7 PM)Rotational Week Off

Develop and implement strategies to acquire new clients through outbound calls and other lead generation activities. Build rapport and trust with potential clients by understanding their financial goals and risk tolerance. Clearly explain the benefits of investing in the stock market, mutual funds, loans, insurance, and credit cards. Present various investment options, including equities, mutual funds, and PMS, tailored to meet client needs. Guide clients through the account opening process, ensuring a smooth on boarding experience. Maintain regular communication with clients, providing ongoing support and addressing their queries. Monitor client accounts and recommend suitable investment strategies for long-term growth. Achieve individual and team targets for new account openings and trading activit

Hiring for CUSTOMER SUPPORT EXECUTIVE NO TARGET Male and Female both are EligibleWork from office Full time jobWork: Handling queries of customer.Shift: Rotational Shift with Cab facilityQualification: 12th pass with basic English communicationAge: 18 to 30 Years OnlySalary: 12000-13500 in hand salary per month.

Drinkskart Services a company of beverages industry offering delightful drinks for customers. Company is opening its outlet in Bhopal region hence a staff is needed to work upon it, person must handle the customer in proper manner and work efficiently.Thank you RegardsMritunjay Dwivedi