Customer Service Associate 10th Pass Jobs in Guwahati

Passenger Customer Care (Reservation and Ticketing): The customer care department, also known as the reservation unit, is responsible for assisting customers in purchasing flight tickets from an airline. Traditionally, customers would make reservations by phone, with agents assisting in selecting and reserving seats. However, with the internet, most air tickets are now sold online. Despite this shift, customers still rely on the reservation department to make changes to their travel plans, making it a vital part of the airline's operations. The customer care department also handles ticketing arrangements, frequent flier points redemption, and hotline inquiries, functioning as a direct line of communication for customers.Check-in Counter: When customers arrive at the airport to catch their flight, they typically go to their airline's check-in counter. At the counter, they will be greeted by ground service agents who will help them through the check-in process. This process includes registering the customer for their flight, checking their travel documents, issuing the boarding pass, and facilitating baggage check-in if desired.Boarding Gate: Once customers have completed the airport security and immigration process for international flights, they will proceed to the boarding gate and wait to board the aircraft. During the boarding process, airline ground agents will verify customers' travel documents, which may involve collecting boarding passes for cross-checking passenger headcounts.Arrival: Upon arrival at the destination airport, airline ground agents are readily available to assist customers with disembarkation and offer directions to both arriving and transiting customers, ensuring a seamless and stress-free experience for travelers.Baggage Retrieval: Upon clearing immigration, customers proceed to the baggage hall to retrieve their luggage. If customers encounter any issues such as delayed or damaged baggage, they can seek assistance from the available agents, who are trained to track lost or delayed luggage and arrange for its return or repair. This comprehensive baggage service ensures that customers receive prompt and efficient assistance for any baggage-related issues.After-Sales: In some airlines, agents in the reservation department are responsible for receiving and resolving customer feedback, both positive and negative, to ensure that customers feel heard and valued when it comes to airline travel.

- Key Responsibilities:1. Respond to customer inquiries: You will be responsible for answering customer queries via phone, email, or chat in a timely and professional manner.2. Provide product information: You will need to have a good understanding of our products and services to accurately inform customers.3. Process orders and returns: Assist customers with placing orders and facilitate returns or exchanges as needed.4. Handle complaints and escalations: Address customer complaints and issues promptly, escalating to the appropriate department if necessary.5. Maintain customer records: Keep accurate records of customer interactions and transactions for future reference.- Required Skills and Expectations:1. Excellent communication skills: Strong verbal and written communication skills are essential for effectively interacting with customers.2. Problem-solving ability: Being able to think quickly on your feet and find solutions to customer issues is important.3. Patience and empathy: Displaying patience and empathy towards customers, especially in challenging situations, is crucial.4. Basic computer skills: Proficiency in using basic computer programs and systems for order processing and customer record-keeping.5. Ability to work independently: As this is a work-from-home position, the ability to manage your time effectively and work independently is key.

Hiring For Customer service role:Hiring For Customer service role:(Fresher and experienced both can apply )(70% voice & 30% non Voice(Fresher and experienced both can apply )(70% voice & 30% non Voice)Job Location: Airoli, Navi MumbaiEligibility: HSC or Graduate Fresher or any BPO or non bpo experience (stable profiles only)Qualification: Minimum HSC PassedShift: 24/7 Rotational Shifts.Week offs: 5 days working and any 2 rotational week offs.Rounds of Interviews: HR and HL (English Test)Quality: Excellent language skillsAge Criteria: maximum 48Note:1.Mega drive at Sutherland office tom at 2 pm2.Face to face interviews Role & responsibilitiesNo Walkins on Saturday and SundayNote: Sutherland never requests payment or favours in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@sutherlandglobal.comRole: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required

Job Openings for 26 Airport Customer Service Associate Jobs for Freshers in Darjeeling,Kolkata,Dumka,Ranchi,Bhubaneswar,Cuttack,Behala, Kolkata,Durgapur,Guwahati,Nadia, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management with Good knowledge in Ground Staff,Ground Staff Executive,Airline Ground Staff,Ground Handling Staff,Ground Hostess etc.

Urgent Hiring Airport Customer Service Associate 12th & Graduate pass fresher DIRECT HR CALL (8473858053 ) Send Resume to on this WhatsApp number-8473858053 Salary :- 22,600 to 35,600Job location,:- Guwahati & pan India AirportInterview location ;- Guwahati,Assam>We are Hiring for the jobs for the position of Airport Customer Service Associate Perks :1. PF + ESI2. Over Time with Accommodation3.Good Communication Skills & pleasing personality4.Educational Qualification : 10th & 12th passKolkata Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..Please share your CV/Resume on mail or Wats app is 8473858053 HR Namita along with your PHOTOGRAPH (Mandatory) (Monday to Saturday)FOR DIRECT CONTACT INTERVIEWS HR DEPARTMENT HR ENROLL :8473858053 HR Namita

The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.

URGENT HIRING FOR GROUND STAFF Customer Service AssociateDesignation: Customer Service AssociateAvailable Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age : Under 28 Years ( Male, Female both can apply )Qualification: 12th Pass & above Salary- 21,480/- to 28,220/- per monthBenefits: PF + Food on Duty + Pick n DropKey skills: Strong Verbal Communication skill in English and Must be Well GroomedDuties & Responsibilities:1) Flight reservations and questions about customer loyalty programs2)Passengers with providing flight information.3)Issuing tickets check-in4)Solving ticket related problems and5)Checking baggageJob Type: Full Time

Working as a flight attendant for a major airline provides plenty of contact with people as well as opportunities to travel. The air cabin crew of a commercial airline share responsibility for the safety and comfort of its passengers. Duties include: greeting passengers as they board and exit the plane showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled serving meals and refreshments checking the condition and provision of emergency equipment and information for passengers demonstrating emergency equipment and safety procedures administering first aid dealing with emergencies

Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers desired travel dates.Helping plan travel itineraries by suggesting local tourist attractions and places of interest.Processing payments and sending confirmation details to customers.Sorting out any issues that may arise with bookings or reservations.Selling and promoting reservation services.Answering any questions customers might have about the reservation process.Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.Providing support to customers who may need to amend or cancel a reservation.

I'm hiring candidate for work from home. I'm the owner of the company. Candidate have good communication skill.

We are hiring CSA/Ground Staff . Ground Staff ensures the safety and comfort of passengers. Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage. Taking reservations from passengers who call in. Assisting passengers with luggage check-ins at the ticket counter.Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age: Female: 18-28 years; Male: 18-30 YearsRoles and Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Assisting passengers with luggageLoading and unloading bagsHeight: Minimum 5 feetQualification: Minimum 8th pass/10th pass for Male and minimum 12th pass for Female,No scar & visible tattooGood or Average communication skillEyesight normalDuty hrs: 8hrsSalary: Rs 21,000/- to 23,000/-

URGENT HIRING FOR GROUND STAFF Customer Service AssociateDesignation: Customer Service AssociateAvailable Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age : Under 28 Years ( Male, Female both can apply )Qualification: 12th Pass & above Salary- 21,480/- to 28,220/- per monthBenefits: PF + Food on Duty + Pick n DropKey skills: Strong Verbal Communication skill in English and Must be Well GroomedDuties & Responsibilities:1) Flight reservations and questions about customer loyalty programs2)Passengers with providing flight information.3)Issuing tickets check-in4)Solving ticket related problems and5)Checking baggageJob Type: Full Time

We are hiring CSA/Ground Staff . Ground Staff ensures the safety and comfort of passengers. Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage. Taking reservations from passengers who call in. Assisting passengers with luggage check-ins at the ticket counter.Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age: Female: 18-28 years; Male: 18-30 YearsRoles and Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Assisting passengers with luggageLoading and unloading bagsHeight: Minimum 5 feetQualification: Minimum 8th pass/10th pass for Male and minimum 12th pass for Female,No scar & visible tattooGood or Average communication skillEyesight normalDuty hrs: 8hrsSalary: Rs 21,000/- to 23,000/-Interested candidates contact Hr ( 7439''000''517 )

Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.