Opening For Key Accounts Manager

Job Title: Key Account Manager (KAM)

Company: Shivaami Cloud Services Pvt. Ltd.

Location: Mumbai (Mulund West)

Employment Type: Full-Time

Experience: 3+ Years (Technical Account Management / Key Account Management)

Joining: Immediate / ASAP

Key Responsibilities

Manage key client accounts, renewals, retention, and customer satisfaction.

Drive upselling and cross-selling opportunities.

Conduct client meetings, demos, and relationship management.

Coordinate with Renewal, Support, and Sales teams.

Resolve customer issues and ensure timely service delivery.

Maintain CSAT, prepare client reports, and identify business growth opportunities.

Requirements

3+ years of experience in Key Account Management or Technical Account Management.

Bachelor's degree (MBA preferred).

Excellent English communication and negotiation skills.

Strong knowledge of cloud/digital technologies and MS Office.

Experience with CRM/Sales tools and value-based selling is preferred.

• Experience

  2 - 3 Years

• No. of Openings

  2

• Education

  Graduate (B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E)

• Role

  Key Accounts Manager

• Industry Type

  IT Services & Consulting

• Gender

  Male

• Age Limit

  25 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Food/Meals

• Face Interview Location

  1001, 10th Floor, Runwal R Square, Lal Bahadur Shastri Marg, Vardhman Nagar, Mulund West, Mumbai, Maharashtra 400080