Urgent Requirement For Customer Relationship Executive

Hiring: Customer Relationship Executive (CRE)

Location: Gurgaon

Industry: Medical Equipment / Medical Devices

Experience: 14 Years | Full-Time

Role Summary:

We are looking for a Customer Relationship Executive (CRE) to manage customer communication, order coordination, and post-sales support for medical equipment and devices. The role involves close coordination with sales, service, production, and logistics teams to ensure high customer satisfaction.

Key Responsibilities:

Primary point of contact for hospitals and distributors

Handle inquiries on orders, dispatch, installation, and service

Coordinate with internal teams for timely order fulfillment

Maintain CRM/ERP data, complaints, and follow-ups

Support sales with quotations and order documentation

Track service requests, AMCs, demos, and installations

Requirements:

Graduate in any discipline (Healthcare/Life Sciences preferred)

14 years experience in customer support or CRM

Good communication and coordination skills

Working knowledge of MS Excel, email, and CRM/ERP systems

• Experience

  2 - 4 Years

• No. of Openings

  5

• Education

  Graduate

• Role

  Customer Relationship Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office