🔔 Hiring: Customer Relationship Executive (CRE)
📠Location: Gurgaon
🥠Industry: Medical Equipment / Medical Devices
🕒 Experience: 1€“4 Years | 💼 Full-Time
Role Summary:
We are looking for a Customer Relationship Executive (CRE) to manage customer communication, order coordination, and post-sales support for medical equipment and devices. The role involves close coordination with sales, service, production, and logistics teams to ensure high customer satisfaction.
Key Responsibilities:
€¢ Primary point of contact for hospitals and distributors
€¢ Handle inquiries on orders, dispatch, installation, and service
€¢ Coordinate with internal teams for timely order fulfillment
€¢ Maintain CRM/ERP data, complaints, and follow-ups
€¢ Support sales with quotations and order documentation
€¢ Track service requests, AMCs, demos, and installations
Requirements:
€¢ Graduate in any discipline (Healthcare/Life Sciences preferred)
€¢ 1€“4 years€™ experience in customer support or CRM
€¢ Good communication and coordination skills
€¢ Working knowledge of MS Excel, email, and CRM/ERP systems