Retention Marketing Manager (full Time)

Bluglint Solutions

4 - 7 Years
2 Openings
14.0 - 17.0 Lac/Yr
Posted today
Face-to-Face interview
Gurgaon Sector 18

Key Skills

CRM Data Analysis Retention Marketing Customer Segmentation & Personalization

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Job Description

we are seeking an experienced retention marketing manager to lead and execute customer retention initiatives that enhance engagement, drive repeat purchases, and improve customer lifetime value (ltv). the ideal candidate will manage both strategy and execution of retention campaigns across email, whatsapp, and sms, creating personalized customer journeys that build loyalty and reduce churn.

key responsibilities:

develop and execute a comprehensive retention marketing strategy across email, whatsapp, and sms channels.

design and implement automated customer journeys focused on engagement, win-backs, and post-purchase experiences.

plan and launch targeted campaigns to drive repeat orders, boost ltv, and minimize customer churn.

manage audience segmentation, personalization, and cohort-level performance tracking.

analyze campaign performance and customer behavior to optimize content, timing, and targeting.

collaborate with creative, content, and customer experience teams to ensure consistent brand communication.

maintain and enhance the crm tech stack to support scalable retention strategies.

requirements:

4–7 years of experience in retention or lifecycle marketing within a d2c or e-commerce environment.

hands-on experience with email, whatsapp, and crm tools such as webengage, clevertap, or hubspot.

strong analytical mindset with a data-driven approach to campaign optimization.

excellent communication, project management, and collaboration skills.

required skills:

customer relationship management (crm)

data analysis

a/b testing & analytics (ga4, vwo, hotjar)

retention marketing

customer segmentation & personalization

customer lifetime value (ltv) optimization

Experience
4 - 7 Years
No. of Openings
2
Education
Any Bachelor Degree
Role
Retention Marketing Manager
Industry Type
Wellness / Fitness / Sports / Beauty
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Sector 18, Gurgaon

About Bluglint Solutions

Bluglint Solutionsis one of the fastest-growing service companies in Faridabad (Haryana). The organization caters to companies of all sizes, providing them with efficient & dedicated staff/manpower for their diverse recruitment requirements. We can supply myriad assistance for permanent staffing, contract staffing, and recruitment/placement requirements. We place a staff of the highest caliber across several industries.

Bluglint Solutionshas a dedicated team that works tirelessly round-the-clock to bring the best candidates into the selected arena of this competitive world. Our staffing solutions are intended to suit the required skills, experience, and qualifications of aspirants according to the predefined specific budget. We ensure the whole recruitment process is relatively easy and smooth, saving money and time. We provide unmatched solutions to attain customer satisfaction.

Bluglint Solutionsis a reliable agency that offers the best staffing and recruitment services to diverse companies. We serve industries like BPO, insurance, finance, engineering, pharmaceuticals, event management, sales & marketing, FMCG, Telecom, manufacturing, retail, medical/healthcare, education/training, tour & travel, banking, automobile, technical, IT, ITEs, and more.

We, the enthusiastic members of Bluglint Solutions,carefully understand clients staffing requirements, scrutinize applications in the database, find potential candidates possessing the required qualifications, and provide recommendations for connecting with candidates who have matching resumes.

Why Bluglint Solutions?