Customer Retention Fresher Jobs in Pune

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

*Sales Executives1. Convincing prospective clients that your organization is the right one to meet up their requirement.2. Managing the client base through excellent follow-up on leads for existing & new clients.3. Sending out details of new properties on the market to potential buyers.4. Working actively on the scheduled appointments and attending to clients.5. Providing guidence to buyers in purchasing property for the right price.6. Maintaining good relations with the Developers team.7. Maintaining MIS & daily sales reports.8. Conduct market research to identify selling possibilities & evaluate customer needs. *Desired Candidates1. Ability to work independently combined with excellent interpersonal skills.2. Strong sales negotiation & communication skills.3. Leadership quality.4. Must be a good team player.5. Must be a good communicator.6. Decision maker.

We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success Associate upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teamsincluding Customer Success, Product, and Engineeringto transform insights into impactful product features and solutions. No. of positions - 12 Location: Remote What You Will Do: Learn our platform Recruit CRM and understand the recruitment business. Handle client queries via chat, email and video calls to gain experience. Understand and convey customer needs to the team. Solve user challenges, providing solutions or workarounds. Uphold communication guidelines and procedures. Build and nurture client relationships. Continuously strive for exceptional service delivery. Traineeship Details: Trainee ship Program: 6 months; 8.5 hours per day, payment of INR 20,000 per month. Full-Time Opportunity: Upon successful completion of the training program and based on performance, you may be offered a full-time position as Customer Success Associate with a CTC of INR 8,00,000 (INR 6,00,000 base salary + INR 2,00,000 yearly performance pay)APPLY- https://recruitcrm.io/apply/17484455501270061803GOx?utm_source=+internal+hiring&utm_medium=job+candidate&utm_term=hiring or at career portal of Recruit CRM

Dear Candidate,Role: CRM Education: Any graduation Company Name: Unique Measurement ServicesWalkin date: 29-01-2025 (Wednesday) to 01-02-2025 (Saturday)Roles & Responsibilities: We are hiring for both experienced and fresher, only day are shifts available Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information. Taking inbound and mixed calls, responding to queries, and documenting activity in the CRM. Looking for candidates who have basic computer knowledge.Location; SHOP NO 3, 5/80, Mugappair Rd, Mannurpet, Padi, Chennai, Tamil Nadu 600050Maps Link; https://maps.app.goo.gl/XVmMDuDbjbvs4pGeAContact:Santhosh7358336711(if interested share the CV to this whatsapp and walkin directly) --Thanks and RegardsSanthoshHR EXECUTIVE

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments

International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

Requirements :Bachelors degree.Minimum 6 months of counseling experience.Excellent verbal and written communication skills.Good time management skills.Proven experience in developing effective admission strategies.Responsibilities :Guide prospective students through the admission process.Provide information on courses, programs, and academic requirements.Manage time efficiently to meet admission deadlines.Ensure a friendly and professional interaction with students.Fresher can also apply but only required good communication in English

Need Passionate People For Customer Service (Work From Home) To Contribute In The Promotion & Growth Of Our Business In Travel & Tourism. Earn Huge Benefits In Form Of Income (Weekly/Monthly), Freebies & An Excellent Opportunity To Build Your Own Network & Visibility Countrywide. No Targets, No Product Selling, No Boss, No Work Pressure. All Committed & Interested People Can Call Us. Looking Forward To Transforming Your Dreams to Reality!

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Credence Resource Management is into 3rd Party US Debt Collections.We are looking for a Customer Service Executive (CSE), who will be responsible to communicate with consumers of health care and telecommunication providers in the United States to collect on overdue and unpaid bills.As a Collection Specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment on behalf of the clientProcess: US Debt Collections ProcessPosition: Customer Service ExecutiveLocation: Kharadi, PuneBenefits Of Working With CRM: Unlimited Incentives Free Transport - Home Pickup & Drop 8Hrs Shift - Including Breaks Fixed Shifts - Night Attractive Floor Incentives Insurance Coverage - Medical, Accident & Term Life Policy Quick IJP for TL/QA/Trainer within 6Months (For Experienced Candidate) Quick Growth Opportunities within a year (For Fresher)Requirement: Freshers with Excellent Communication skills and a Brilliant Attitude. Candidates with at least 1 year experience in an International voice based call center. Candidates with experience in Collections or Mortgage services will have an advantage. Excellent English verbal skills required Graduate & Undergraduate both can apply.

We have vacant of 19 Customer Retention Executive Jobs in Kolkata,Delhi,Mumbai,Pune,Bangalore for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree, B.A Skill Good Personality etc.

Meeting with potential clients to gauge the utility and viability of prospective working relationships.Proposing and deliberating potential solutions in consultation with clients.Harnessing internal relationships to better address clients' needs and to maximize our profits.

Language Required: Marathi, HindiProcess: DomesticDay shift (between 8 am to 9 pm time window)*ROTATIONAL ONE WEEK OFF*ContactHR Mugdha

Smartphone/internet day shifts need an intersted and professional candidates to full fill company demands

Company BackgroundCredence Global Solutions empowers your Revenue Cycle to make it thrive by delivering transformative services, ingenuity, technology and products that improve performance and protect the bottom line. Consequently, we help clients focus on what they do best and we can expand their profits. We are the experts who safeguard cash streams and keep them flowing and growing. We are the team to create, enhance and deliver outstanding financial outcomes for our clients. We deliver exceptional results and best in class resolutions by deploying science, technology and integrated strategies, inspired by subject matter experts.Designation Executive Customer ServiceDepartment OperationsJob DescriptionAs an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency.Able to manage difficult customer issues while working in a fast paced environmentDetermine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Profile RequirementsGood written and oral communication skillsThird-party collections experience preferred (Medical or Telecom)HSC passed [10+2]This job requires you to work US shifts scheduled between 5:30 pm & 10:30 amSunday fixed Off & Alternate Saturday WorkingHR - Cynthia