Customer Retention Fresher Jobs in Navi Mumbai

Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.

- Address and resolve customer queries while ensuring top-notch quality service.- Provide product insights and influence customers to retain or purchase insurance plans.- Master multiple processes and document transactions seamlessly.- Be the hero who can calmly assist even the most irate customers!

Manages customer interactions, resolves queries, and builds relationships to ensure customer satisfaction and loyalty.

Outbound and Inbound Calls:Lead Generation:Property Information:Client Engagement:Market Knowledge:Appointment Setting:Database Management:Communication Skills:Experience:Customer Focus:

Process : Shield - CustomerRetentionShift Window : 24/7Working Days : 5Week Offs : Any two (Rotational week offs)Location - Ghansoli - Loma It Park.Graduate/Undergraduate with minimum 6months Inbound Voice Experience MandatoryVoice Selects Only(Excellent Communication)Salary upto 30K Inhand depending on the last drawn package + Incentives Round of Interviews : HR round - Telephonic Operations - Video call on Microsoft teams.Note :DOJ: 27th November 2023

Hiring for 100 Customer Service Executive Jobs in Mumbai, Thane, Navi Mumbai, for Freshers, Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Customer Management etc.

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call2. Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information

We Have Opening In Voice Process For Freshers As Well As Experience Person!Sincetele info solutions Pvt LtdRequirement -Fresher + ExperienceHSC Pass And AboveComfortable In English With Average Communication Skills!Job Description -ICICI Bank Credit Card Sales! Credit Card WAP Premium Process & Bajaj Collection