we are looking for a competitive, innovative, and driven individual to join our customer success
team as a customer success — associate upon successfully completing our traineeship
program. in this role, you will work closely with cross-functional teams—including customer success,
product, and engineering—to transform insights into impactful product features and solutions.
no. of positions - 12
location: remote
what you will do:
● learn our platform recruit crm and understand the recruitment
business.
● handle client queries via chat, email and video calls to gain experience.
● understand and convey customer needs to the team.
● solve user challenges, providing solutions or workarounds.
● uphold communication guidelines and procedures.
● build and nurture client relationships.
● continuously strive for exceptional service delivery.
traineeship details:
● trainee ship program: 6 months; hours per day, payment of inr 20,000 per
month.
● full-time opportunity: upon successful completion of the training program and
based on performance, you may be offered a full-time position as customer
success – associate with a ctc of inr 8,00,000 (inr 6,00,000 base salary +
inr 2,00,000 yearly performance pay)
apply- or at career portal of recruit crm