We are looking for a competitive, innovative, and driven individual to join our Customer Success
Team as a Customer Success — Associate upon successfully completing our traineeship
program. In this role, you will work closely with cross-functional teams—including Customer Success,
Product, and Engineering—to transform insights into impactful product features and solutions.
No. of positions - 12
Location: Remote
What You Will Do:
â— Learn our platform Recruit CRM and understand the recruitment
business.
â— Handle client queries via chat, email and video calls to gain experience.
â— Understand and convey customer needs to the team.
â— Solve user challenges, providing solutions or workarounds.
â— Uphold communication guidelines and procedures.
â— Build and nurture client relationships.
â— Continuously strive for exceptional service delivery.
Traineeship Details:
â— Trainee ship Program: 6 months; hours per day, payment of INR 20,000 per
month.
â— Full-Time Opportunity: Upon successful completion of the training program and
based on performance, you may be offered a full-time position as Customer
Success – Associate with a CTC of INR 8,00,000 (INR 6,00,000 base salary +
INR 2,00,000 yearly performance pay)
APPLY- or at career portal of Recruit CRM