Customer Relationship Manager Graduate Jobs in Mumbai

We are seeking a dedicated Customer Service Executive to join our team in Mumbai. The ideal candidate will have a strong passion for helping customers and providing excellent service. Key Responsibilities: - Responding to Customer Inquiries: Address customer questions, concerns, and requests promptly and accurately to enhance their overall experience. - Maintaining Records: Keep thorough and organized records of customer interactions and transactions to support future communications and follow-ups. - Providing Product Information: Offer detailed information about products and services, assisting customers in making informed choices to meet their needs. - Resolving Issues: Investigate and resolve customer complaints efficiently, ensuring a satisfactory outcome to build customer loyalty. - Collaborating with Team Members: Work together with other departments to address customer needs and improve service delivery.Required Skills and Expectations: Candidates must have at least 2 years of experience in customer service or a related field, paired with a graduate degree. Strong verbal and written communication skills are essential, alongside a friendly and approachable demeanor. Attention to detail and problem-solving abilities are crucial to effectively assist customers. The ability to work collaboratively within a team while maintaining a positive attitude is also important. This full-time position requires a commitment to providing exemplary service in an office environment.

We are looking for a Customer Service Manager to join our team in Mumbai. This role requires a dedicated individual with 1 to 5 years of experience who is passionate about visiting clients and providing service. nnKey responsibilities include:nn- Team Leadership: You will oversee a team of customer service representatives, ensuring they have the resources and support they need to assist customers effectively.n n- Customer Interaction: You will handle escalated customer inquiries and complaints, providing solutions and maintaining a high level of customer satisfaction.nn- Training and Development: You will conduct training sessions to enhance the skills of the customer service team, ensuring they are knowledgeable about products and services.nn- Performance Monitoring: You will track and analyze team performance metrics to identify areas for improvement and implement strategies for enhancing service quality.nn- Process Improvement: You will work on developing and implementing customer service policies and procedures to optimize operations and customer interactions.nnRequired skills include strong communication abilities, problem-solving skills, and experience in managing teams. You should also be detail-oriented, organized, and capable of working independently from home. A graduate degree is necessary, and familiarity with customer service software or tools will be advantageous. A positive attitude and a commitment to customer satisfaction are essential for success in this role.

Ability to manage multiple clients and priorities. Strong client relationship and interpersonal skills. Good project and task management abilities. Strong follow-up and coordination skills. Ability to work under pressure and meet deadlines. Ability to manage multiple clients and priorities. Problem-solving and decision-making abilities. Professional and customer-centric approach. Good understanding of MS Office / Google Workspace and CRM or project-management tools. Excellent verbal and written communication skills.

Job PurposeWe are looking for an experienced Sales Manager with prior experience in government-sector sales, tendering and business development. The candidate will be responsible for identifying government business opportunities, managing tenders and developing relationships with government departments and PSUs.Key ResponsibilitiesIdentify and develop new business opportunities with government departments, PSUs, railways, municipal corporations and other government organizations.Handle government tenders through GeM, CPPP and other e-procurement portals.Prepare and submit quotations, commercial proposals, technical bids and tender documents.Coordinate with government officials, consultants and contractors regarding business opportunities.Follow up on submitted tenders, quotations, purchase orders and payment status.Analyze tender requirements, eligibility criteria and commercial terms.Coordinate with internal departments for technical specifications, costing and documentation.Maintain records of tenders, enquiries, orders and customer interactions.Achieve assigned sales targets and generate new business opportunities.Conduct market research to identify upcoming government projects and tenders.Required Skills & QualificationsGraduate in any discipline; an MBA in Sales or Marketing is preferred.5-7 years of experience in government-sector sales or tendering.Previous experience dealing with government departments, PSUs or infrastructure projects.Knowledge of GeM, e-tendering and government procurement procedures.Good communication, negotiation and presentation skills.Proficiency in MS Excel, Word and email communication.Ability to independently manage sales enquiries and tender submissions.Preferred ExperienceCandidates with experience in the following sectors will be preferred:Portable cabins and prefabricated structuresModular buildings and site officesConstruction and infrastructureGovernment tenders and public-sector projectsIndustrial and infrastructure equipment.

Position Overview We are seeking a dynamic and enthusiastic Business Development Executive to join our team for field sales of industrial chemicals and lubricants across Maharashtra. The ideal candidate will have a passion for sales, an understanding of industrial applications, and a proven track record in industrial sales. Key Responsibilities Identify and target potential clients in the industrial sector for industrial maintenance chemicals and lubricants. Develop and maintain relationships with existing clients, ensuring high levels of client satisfaction. Prepare and deliver presentations, demonstration to clients, highlighting the benefits and applications of our products. Negotiate sales contracts and close deals to meet and exceed sales targets. Provide technical support and advice to clients regarding the use of our products in their applications. Prepare regular reports on sales activities, market trends, and client feedback. Travel extensively across Maharashtra to meet clients and conduct sales activities. Requirements Bachelors degree in any stream. Minimum of 1-2 years of experience in industrial sales, preferably in lubricants. Acumen of Sales and Marketing Activities Strong understanding of industrial applications and the ability to provide technical advice. Excellent communication and interpersonal skills. Strong negotiation and closing skills. Ability to travel extensively across Maharashtra. Self-motivated, with a dedication and zeal for sales. Incentives Attractive incentive structure based on sales performance. Opportunities for career growth and development within the company. Comprehensive training and support provided.

As a Relationship Manager, you will play a vital role in maintaining and enhancing client relationships. This position is based in Mumbai and requires a full-time commitment from individuals with 1 to 7 years of experience.Key Responsibilities include engaging with clients to understand their needs, providing tailored solutions, and ensuring high satisfaction levels. You will also be responsible for actively promoting products and services, which may involve some travel to meet clients. Building and managing strong relationships is essential to your success in this role.To qualify, candidates must be graduates from any stream, with a minimum of 6 months experience in sales. Experience in the Banking, Financial Services, and Insurance (BFSI) sector will be beneficial. Strong communication skills are necessary to effectively convey information and facilitate discussions with clients.Expectations for this role include a willingness to travel as needed and the capability to engage with clients both in-person and over the phone. A laptop or mobile device will be provided to assist you in your duties. Applicants should also possess the ability to complete necessary documentation and maintain records accurately.This is a work-from-office position, providing ample opportunities for in-person collaboration and team engagement. If you are passionate about building relationships and have a keen interest in sales, we welcome you to apply for this dynamic role.

Job Title : Sales ManangerExperience : 5 years and 2 years in managerial roleLocation : Meera Road, MumbaiRole & ResponsibilitiesHandle B2B sales of valves, fittings, flanges, pipes, tubes and related products.Generate new clients and business enquiries in domestic & international markets.Prepare quotations, negotiate prices and convert enquiries into orders.Maintain client relationships and regular follow-ups.Understand technical requirements and coordinate with internal teams.Achieve sales targets and maintain sales reports.Qualification & Skills :Graduate in any discipline.Industrial/technical sales experience.Knowledge of valves, fittings, pipes and engineering products.Good communication, negotiation and follow-up skills.Client handling and business development skills.Willingness to travel.

As a Sales Manager, your primary goal is to drive sales growth and enhance customer relationships in our Ghatkopar office. You will play a crucial role in shaping our sales strategies and guiding your team towards achieving targets.Key Responsibilities:- Develop Sales Strategies: Create and implement effective sales strategies to achieve company sales targets, adapting to market changes and customer needs.- Lead Sales Team: Oversee and motivate the sales team, providing training and support to enhance their skills and performance.- Monitor Sales Performance: Track sales metrics regularly and analyze data to assess performance, ensuring the team meets or exceeds targets.- Build Customer Relationships: Foster strong relationships with clients, understanding their needs and addressing any concerns to ensure customer satisfaction and loyalty.- Conduct Market Research: Stay updated on market trends and competitor activities to identify opportunities for growth and areas for improvement.- Prepare Reports: Generate regular reports on sales activities and performance, presenting findings and recommendations to upper management.Required Skills and Expectations:You should have a minimum of 1 to 5 years of experience in sales, preferably in a managerial role. Strong communication and interpersonal skills are essential for building relationships with clients and leading your team effectively. You must be results-driven, with the ability to analyze data and make informed decisions. Familiarity with CRM software and sales analytics tools will be advantageous. A problem-solving mindset and the capability to work collaboratively in an office environment are also important for this role.

As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary focus will be on understanding their needs and providing exceptional service.- Client Communication: Engage regularly with clients through calls and meetings to understand their requirements and address any concerns, ensuring they feel valued and heard.- Account Management: Manage client accounts by keeping track of their portfolios and transactions, ensuring that all services meet their expectations.- Problem Resolution: Identify and resolve client issues promptly, using your expertise to provide effective solutions and enhance client satisfaction.- Sales Support: Assist in promoting company products and services to clients by informing them of new offerings that could benefit their business.- Feedback Collection: Gather client feedback after interactions to identify areas for improvement in our services and help the company enhance its offerings.Candidates should possess a degree in B.A, B.B.A, or B.Com and ideally have some experience in customer service or client management, though fresh graduates are also welcome. Strong communication and interpersonal skills are essential, as you will be required to interact with clients confidently. A proactive attitude, attention to detail, and problem-solving capabilities are crucial in ensuring client satisfaction. Finally, since the position is office-based in Lower Parel, you should be comfortable working in a professional environment.

District Head : Product Consultant & Sales ManagerJob Description1. Meeting Speciality Surgeons ( Dental / Medical ) Prior Appointment in Clinic /hospital /college /2. 2.do Demo of Products to Individual Surgeon or Group of Surgeons3. 3.maintain Data Base of Surgeons for Follow Ups & Take Responsibility of Demo Units Sales Units During Performing Duties.4. Reporting to Chief Product Specialist & Sales Coordinator for Sales Process ( Initial Working Will Joint /independent ) After 1Month Independent Working.5. Travel Involved in District Assigned ( May Be Neighbouring Districts )6. Sales Closing Process Need to Understand Within 10days,7. Customer Follow Up , Negotiations , Group Order Booking Skill Need to Be Developed.8. Participation in Local , Regional, National , International Conference Held in India , Colleges as Cmes , Cdes Local Medical orDental Association9. Customer Follow Up , Negotiations , Group Order Booking Skill Need to Be Developed.10. Computer Skill, Xl , Word, Email.11. Duties Time to Time Updated By Co / Seniors & Follow all Organization Matrices to Do & Achieve.Renumeration & Benefits as per Industry Standard ( Apart from Salary Attractive Incentives to Boost Sales )Documents Required to Submit ( Xerox Self Attsted ) & Submitted Hard Copies During First Day of JoiningResume other Soft Copies Communication to Email /phone1. Pan Card , Adhar Card2. Preferred Bank of Maharashtra Sb Ac. Passbook Details3. .3 Passpost Photo ( Back Side Self Signed)4. Driving License

We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.

We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.Key Responsibilities:- Recruitment and Onboarding: Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- Employee Relations: Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- Performance Management: Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- Training and Development: Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- Payroll and Benefits Administration: Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- Compliance and Record Keeping: Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.Required Skills and Expectations:Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.

Key Responsibilities:1. Provide excellent customer service, handle queries, and promote spa services and products.2. Manage the reception area, maintain cleanliness, and ensure safety and security.3. Handle phone calls, emails, and messages professionally.4. Process membership applications, payments, and sales transactions.5. Maintain records, reports, and databases.6. Collaborate with staff and management to ensure smooth operations.Requirements:1. 2+ years of experience as a receptionist in a spa or hotel.2. Good communication skills in English.3. Computer literate (Microsoft Office, email, internet).4. Ability to work under pressure, handle conflict, and multitask.5. Physically fit, well-groomed, and self-motivated.6. Minimum HSLC qualification.Additional Skills:1. Sales experience.2. Basic mathematical skills.3. Ability to work shifts.

Strong background in Agency & Broker Channel- Experience in creating partners, brokers, and franchisee models- Capability to build, manage, and scale distribution networks-Candidates with LI Agency Exp of 1.5-2years minimum-Candidates with good communication in the location wise language and stability in their career. (in case candidate is unemployed currently, unemployment gap of around 1-2 months is okay, kindly avoid profiles which have been unemployed for over 3 months)-Stability is a mandate for each profile-Candidates with min Graduation and age up to 40 years.-Candidates with CTC up to 6.5LPA Max (We can offer upto 8LPA max depending on their current CTC)How will you contribute to this role?-Recruit distributors/partners to sell ULIP products through them-Be the custodian for revenue generation and achieve business targets-Attend joint field work and help distributors/partners whenever needed

We are looking for a proactive and client-focused Client Service Executive to manage client communication, support business development, and maintain long-term client relationships in the automobile industry. The role involves handling client queries, preparing proposals, managing PDD documentation, and supporting new business opportunities.

Salary & perks - Max CTC 4 lpa+fuel& other Qualification & experience - Graduate/ Min 1 year in housing loan , mortgage Age limit 30 yearsAdditional remarks - Driving licence and vehicle is mandatory and source the candidate from nearby location only male candidate/700 cibil

Ability to manage multiple clients and priorities. Strong client relationship and interpersonal skills. Good project and task management abilities. Strong follow-up and coordination skills. Ability to work under pressure and meet deadlines. Ability to manage multiple clients and priorities. Problem-solving and decision-making abilities. Professional and customer-centric approach. Good understanding of MS Office / Google Workspace and CRM or project-management tools. Excellent verbal and written communication skills.