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Customer Relationship Manager Fresher Jobs in Kanpur

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.Required Skills and Expectations:We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.
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  • Fresher
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.
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  • 0 - 2 yrs
  • Kanpur
Brand Communication Customer Relationship Retail Sales Management Skills Marketing Communication Direct Sales
We are looking for a motivated Field Sales Executive to join our team in Kanpur. In this role, you will be responsible for promoting and selling our products directly to customers in the field. Key Responsibilities:- **Customer Engagement**: Actively connect with potential clients, introducing them to our products and understanding their needs to provide suitable solutions.- **Sales Growth**: Drive sales by meeting designated targets through effective communication and persuasive selling techniques to both new and existing customers.- **Market Research**: Gather information about market trends and competitor activities in your assigned area, helping to inform strategies and product development.- **Reporting**: Document sales activities and customer interactions in reports, providing management with insights and updates on sales performance.- **Time Management**: Organize daily schedules to maximize time spent with customers while ensuring that all appointments are met in a timely manner.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively interact with diverse clients. A good understanding of sales principles is essential, along with a proactive attitude and a willingness to learn. The ideal candidate will have a positive outlook and the ability to motivate themselves. Basic computer skills are a plus as you will need to record and report your sales activities. A high school education (10th pass) is required, and no prior experience is necessary, making this an excellent opportunity for recent graduates or individuals looking to start a career in sales.
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  • 0 - 5 yrs
  • Kanpur
Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records
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Retail Sales Lead Generation Management Skills Strategic Communication Marketing Communication Customer Relationship Field Sales Negotiation Skills Selling Skills Field Marketing Technical Sales b2c Marketing
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganizedretailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.
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Sales Marketing Product Promotion Problem Solving Knowledge Fusion Customer Relationship Retail Sales Marketing Communication Management Skills Strategic Communication Lead Generation Field Sales Field Marketing
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganized retailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.
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Hiring Freshers || Back Office Assistant

Scinext Group Skills & Technology Private Limited

Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Axis Bank - Young Banker ProgramPost-Asst ManagerSalary- 35000/-*Process Process:-*Online Application >> Online Assessment >> Online Interview >> Get Provisional Training Offer Letter >> Training >> Join Axis BankLevel 1 :- Written Test : Verbal Ability, Analytical Ability, Numerical Ability, Written English Test, Listening Comprehension TestLevel 2 :- Video Interview : Online Interview with Axis Bank TeamNote: The selected candidates shall be enrolled in the program ABYB and the 4 Month offline campus training in Manipal Global Banglore with 5000 Stypn Salary.During classroom training all-Accommodation / Fooding / Medical/ 1 Tablet Free.After completing 4 month campus training at Manipal University of BFSI , the candidate will start 90 days OJT at Axis Bank , OJT salary will be 25000/- for 3 month . At this time, the candidate will start receiving salary. After the OJT,You are eligible if: Your age is less than 30 Years Graduation Degree (10+2+3 pattern or 10+2+4 pattern) is compulsory Graduates from any stream with 50% in 10th, 12th, Graduation Candidates in the final year who have appeared for their final Semester Exam can also apply
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Back Office Assistant Fresher

Unit Security Services And Academy Private limited

Customer Relationship Microsoft Word General Office Management Communication System Internal Communication Customer Calling Computer Skills Followups Communication Skills
Office Management Client Handling Team Work Customer Support Data management Agreement work
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Customer Relationship Customer Service Team Management Skills
Job at finnable for relationship manager
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Relationship Officer Sales Field Sales Loans Gold Loans Asset Customer Relationship Portfolio Handling
Profile:- Relationship Officer_ Gold LoansKEY RESPONSIBILITIES To source loan clients in line with the business plan and target Create and maintain strict credit discipline, ensuring zero defaults in recovery Monitor the loan portfolio, including conducting loan utilization checks and regular monitoring visits Ensure compliance with policies, procedures, and practices, while continuously contributing to their improvement Maintain accurate and timely record-keeping and reporting Understand customer needs and respond to queries and issues to ensure customer satisfaction Complete loan contracts by explaining provisions to applicants, obtaining signatures and notarization, and collecting fees Perform any other work assigned from time to time.Qualification: Graduate in any disciplineExp:- 1-3 years of relevant experience in Gold loans / BFSI domain.CTC:- 3lpa- 4lpa Interested one can call or drop your CV - 7302599924Age :- 28 yrs
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Field Sales Executive

MB Product and Services

Marketing Communication Skills Customer Relationship Corporate Sales Marketing Communication Management Skills Field Sales Field Marketing
Job Openings for 35 Field Sales Executive Jobs for Freshers in Jabalpur Cantt, jabalpur, Delhi, Kanpur, Banaras Hindu University, Varanasi, having Educational qualification of : Higher Secondary with Good knowledge in marketing, communication skills, Customer Relationship, Corporate Sales, Marketing Communication, Management Skills, Field Sales, Field Marketing etc.
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Sales Executive

Vijyapana Advertisement

  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Kanpur
and The Ability to Build and Maintain Strong Client Relationships. Key Responsibilities: Develop and Implement Effective Sales Strategies to Meet Company Targets. Manage and Motivate The Sales Team to Achieve Individual and Team Goals. Build and Maintain Relationships With Key Clients and Partners. Monitor Market Trends and Competitor Activities to Stay Ahead Of Industry Changes. Analyze Sales Performance and Prepare Detailed Reports For Management. Ensure Customer Satisfaction and Prompt Resolu
Vijyapana Advertisement is seeking an experienced and dynamic Sales Manager to lead and drive our sales team. The ideal candidate will have strong leadership skills, a proven track record in sales, and the ability to build and maintain strong client relationships.Key Responsibilities:Develop and implement effective sales strategies to meet company targets.Manage and motivate the sales team to achieve individual and team goals.Build and maintain relationships with key clients and partners.Monitor market trends and competitor activities to stay ahead of industry changes.Analyze sales performance and prepare detailed reports for management.Ensure customer satisfaction and prompt resolution of issues.Qualifications:Proven experience as a Sales Manager or similar role in a related industry.Strong leadership, communication, and negotiation skills.Ability to analyze data and make informed decisions.A passion for sales and client success.
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Front Office Receptionist (0-1 Years)

Samruddhi Diagnostic Centre

  • 0 - 1 yrs
  • Kanpur
Management Skills Customer Relationship Microsoft Office Organizational Behavior Receptionist Activities Computer Skills Email Writing Front Desk Administrative Skills
NAMASKARAM FROM THE HR TEAM WE ARE SEEKING FOR A SUITABLE CANDIDATE TO GET OUR WORK DONE IN A EASY WAY. WE ARE WILLING TO TEACH HOW WE DO WORK PROFESSIONALLY YET HONESTLY WITH HARD WORK.
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Employer Branding Product Analyst Customer Relationship Executive Automobile Service Manager Automobile Technician
JOB DESCRIPTION:1. Identify marketing opportunities.2. Drives primary sales in the assigned territory to achieve the sales target & maximize the market share.3. Take up dealer/sales promotion activities4. Ensuring expansion of the dealer network to increase the product reach5. Interacting with the end customers & attend to customer complaints6. Liaison with banks & financial institutions for supporting dealers / customers7. Organize sales activities, motivate the dealer / salesman through training / Introduction of incentive schemes & ensure reduced outstanding & better collections from the dealer8. Conduct market surveys, customer meets, RTO data analysis etc to identify target customers and follow-up with interested customers for improved market share.9. Provide MIS reports containing market information like - Competitor activity, new products/features/technology launched various sales promotion activities etc to the head office.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kanpur
Customer Relationship Siebel Marketing MS CRM Customer Service Operations
We are seeking a dedicated and experienced Customer Relationship Management (CRM) Specialist to join our B2B business team. As a CRM Specialist, you will be responsible for managing and nurturing our relationships with key clients and ensuring their satisfaction throughout their journey with our company. Your primary focus will be to optimize customer engagement, increase retention rates, and drive overall customer success.Responsibilities:Develop and implement effective customer relationship management strategies and processes for our B2B business.Serve as the primary point of contact for key clients, building strong relationships and providing exceptional customer service.Collaborate with the sales team to onboard new clients, ensuring a seamless transition and effective implementation of our products or services.Proactively engage with clients to understand their business needs, challenges, and goals, and identify opportunities for upselling or cross-selling.Monitor customer satisfaction levels and conduct regular check-ins to address any concerns, resolve issues, and ensure their success with our solutions.Utilize CRM software to maintain accurate and up-to-date customer records, track interactions, and generate reports to analyze customer behavior and trends.Develop and deliver customized presentations, training sessions, and product demonstrations to clients to maximize their understanding and usage of our offerings.Collaborate with internal teams, such as marketing and product development, to gather client feedback, communicate feature requests, and drive product improvements.Conduct regular business reviews with key clients, providing insights, performance metrics, and recommendations to optimize their experience and achieve their desired outcomes.Stay updated on industry trends, best practices, and emerging technologies related to customer relationship management, and apply this knowledge to enhance our CRM strategies and processes.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Lucknow Road Kanpur
Ground Handling Staff Retail Outlet Manager Customer Relationship Executive Airport Operation Airport Executive Walk in
We have vacant of 30 Airport Operations Executive Jobs in Lucknow Road, Kanpur, Uttar Pradesh, Ground Handling Staff, Retail Outlet Manager, Customer Relationship Executive, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Other Bachelor Degree, B.A Skill Ground Handling Staff, Retail Outlet Manager, Customer Relationship Executive etc.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Sarvodaya Nagar Kanpur
Sales Corporate Banking Portfolio Management Financial Advisory Investment Advisory Relationship Manager Customer Relationship Client Relationship
TruelyMarry.com is taking a Right step to improve the experience and simplify the process of finding a life partner by offering its clients a customized list of prospective matches with whom they can get in touch for free. TruelyMarry.com is a leading online Matrimonial site that offers serious, reputable, confidential, and in-depth professional matchmaking services all over the world. It has gained huge popularity among its members since 2010, connecting many singles with successful people from all walks of life.Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects into Sales and assisting them in finding suitable Life partners.Key Responsibility :Understanding the customer requirement accurately,Helping customer find suitable profiles keeping in mind their requirements.Delivering quality service to paid members and working closely to maintain a good rapport with themSearching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.Specifications Generating business in New Accounts and expand business in existing accounts. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence Working closely with the CRM Team to generate new pipeline and meet sales targets. Working proactively on all leads and opportunities and drive them towards closure. Fully understand and clearly articulate the benefits Understanding the needs of prospect businesses and working with the technical team in translating those needs into compelling demonstrations showcasing the products capability. Updating internal CRM system with daily updates of sales activity, along with accurate customer and operational data.
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Relationship Required For (Bank Of Baroda) Credit Card Sales

Perfect Solution Group (Spectrum Placement Services)

Relationship Executive Relationship Officer Sales Executive Sales Executive Officer Customer Relationship Walk in
Industry - Banking SectorBank Name - Bank Of BarodaProfile - Relationship Executive & Credit Card SalesQualification - Minimum Graduate With Good Communication Skill.Experience - Banking Sales & Credit Card Sales In Branch Candidate RequiredSalary - 12000/- to 18000/- Net+PF+ESIC+IncentiveGender - Male & Female Can ApplyLocation - Kanpur, Lucknow, Bareily, Moradabad, Pratapgarh, JaunpurDuties & Responsibilities------Bank of Baroda (BOB) is an Indian nationalized banking and financial services company headquartered in the city of Vadodara, India. It is the fourth largest Nationalized bank in India, with 132 million customers, a total business of US$218 billion, and a global presence of 100 overseas offices.Note - Charges ApplyOnly Serious Candidate Apply
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BPO Telecaller

TRUELY MARRY

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Kanpur
Commercial Executive Professional Service Representative PR Management Relationship Manager Customer Care Associate Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Lead Generation Executive Business Development Executive
Designation: CUSTOMER CARE EXECUTIVE/ BPO/ TELE CALLERS/ VOICE PROCESS/ INTERNATIONAL CALL CENTER/ WEB CHAT/ VOICE PROCESSWe seek a Professional Executive for Truelymarry.com. The role is located out of our Kanpur office, covering India & Global Region, the candidate needs to be a highly motivated, self-starter with lots of Convincing PowerResponsibilities: Generating business in New Accounts and expand business in existing accounts. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence Working closely with the CRM Team to generate new pipeline and meet sales targets. Working proactively on all leads and opportunities and drive them towards closure. Fully understand and clearly articulate the benefits of Truelymarry.com, Understanding the needs of prospect businesses and working with the technical team in translating those needs into compelling demonstrations showcasing the products capability. Updating internal CRM system with daily updates of sales activity, along with accurate customer and operational data. Education Qualifications: Graduate in Business Management, Marketing and/or Sales Postgraduate education in Marketing or Sales or Information Systems will be an advantage. Work Exp: experience in Sales, Business Development of services, Job Type: Full-time Salary: 6,000.00 to 18,000.00 /month Experience: telemarketing: 1 Year (preferred), We Give advantage for fresher With Convent Educated,
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Kanpur. The ideal candidate will have a passion for helping customers and a desire to provide excellent service. This full-time position requires working from the office, and we welcome candidates with 0-2 years of experience.Key Responsibilities:1. Responding to Customer Inquiries: Address customer questions and concerns through phone, email, or chat in a professional and friendly manner.2. Providing Product Information: Assist customers in understanding our products and services, guiding them to make informed decisions.3. Resolving Issues: Identify and resolve customer problems efficiently, ensuring a positive experience and customer satisfaction.4. Maintaining Records: Accurately document customer interactions and feedback in our database for tracking and quality assurance purposes.5. Collaborating with Teams: Work closely with other departments to ensure customer needs are met and any issues are promptly addressed.Required Skills and Expectations:Candidates must have a completed 12th-grade education. Strong communication skills are essential, both verbal and written. The ability to stay calm and professional under pressure is important. Basic computer skills are necessary, including familiarity with Microsoft Office. A team-oriented attitude and a willingness to learn are highly valued in this role. Passion for customer service and a positive attitude will contribute to your success.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kanpur
Customer Relationship Air Ticketing Ticket Booking Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination
We are seeking enthusiastic Ticket Checking Staff for our office in Kanpur, India. This full-time role involves verifying tickets and ensuring a smooth experience for customers. Fresh graduates or those with up to two years of experience are welcome to apply.Key Responsibilities:1. **Ticket Verification**: Check the validity of tickets presented by customers to ensure they are genuine and valid for travel.2. **Customer Assistance**: Provide support to passengers by answering queries related to ticketing, schedules, and services offered.3. **Reporting**: Document and report any discrepancies or issues with ticketing to supervisors for prompt resolution.4. **Maintaining Records**: Keep accurate records of ticket checks and maintain documentation as required.5. **Team Collaboration**: Work closely with other staff members to ensure all operations run smoothly and efficiently during peak times.Required Skills and Expectations:Candidates should have completed their 12th grade and possess basic knowledge of ticketing procedures. Good communication skills in English and Hindi are important for interacting with customers. Attention to detail is critical for verifying tickets accurately. A friendly demeanor and the ability to work as part of a team are essential, as the role involves constant interaction with passengers. Strong organizational skills help in maintaining precise records and handling ticketing efficiently. Flexibility to work in shifts may be required to meet the demands of our busy environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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