CRM Job Vacancies in Hubli

JOB DESCRIPTION: Area Business Manager Key Deliverables:Sales management.To ensure total market coverage, target achievement and information flow from the team to HO.To ensure that the Company strategies are implemented by all the team members under him.To effectively motivate and develop team.Vacancy management, attrition control and team management.Compilation of stock and sales statements.Succession Planning.Required Skills-Solution minded approach, Implementation skills /Application capability, Ability to gather & analyse information to remain connected to business.Coverage planning, Inventory mgmt., Profitability Analysis, Financial OperationsAbility to create common passion & handle multiple ego's, Enthusiastic & Positive thinking, High Emotional QuotientAbility to empathize with others, good listening, Constructive ApproachCustomer development, Passion for customer satisfaction.Resolve differences in positive manner.Ability to effectively communicate with internal (team and Superiors) and external (Customers / Dealer/ Client) customers in English. Assist ABE/KAM in convincing customers and objection handling. Should be an active listener and be able to execute the company's strategy in coordination with his team members/subordinates.Should have through knowledge in all the below aspects.Should have good product knowledge.Should be aware of the competitors products and marketing moves.Should have territory knowledge of each team member reporting to him and geographical knowledge of the area covered.IT-Should be proficient in handling MS-Office with specific to MS-Excel and MS-Power point.Ability To analyse basic business numbers, Understanding Sales Targets, Analytics of Sales Data.Ability to analyse non performing HQs and ability to take corrective actions.Analysis of various reports like Tour Plan, DCR, Dr. List, PJP, SFC, Expense Statement, Sales, and Stock Statement.A sense of personal accountability for the team and responsibility for getting things done and achieving results.Education- Graduate, preferably science background or B. Pharma.Experience- 5 yrs+ experience as MR in good healthcare company or 1-2 yrs exp as an ABM in a healthcare company.Age - Up to 35 yrsFitness- Candidate should be Physically & Mentally Fit with no communicable disease. Should be ready for medical checkup if required.Basic Knowledge: Computer XLS / Word/ InternetCommunication skill - Fluency in English is required.Knowledge of his/her current working domain is mandatory.

Responsibilities:1.Greet and assist customers in the showroom and during test drives.2. Understand customer needs and recommend suitable vehicle options.3. Maintain up-to-date knowledge of the automobile market and product offerings.4. Negotiate sales agreements and close deals to achieve sales targets.5. Manage the sales process from initial contact to post-sale follow-up.6. Build and maintain customer relationships to ensure repeat business and referrals.7. Collaborate with the marketing team to participate in promotional events and campaigns.8.Maintain accurate records of customer interactions and transactions.

Role & Responsibilities: Introducing product to new customer Identifying market segments / potential clients Responsible from attending inquiries to closing sales. Arranging Exhibitions and Seminars Inquiry generation by visiting architects, PMC Contractor, structural engineers etc. Proper communication, presentation of product to the client To follow-up on enquiries received Having Commercial Negotiation Provide feedback to client & HOD Site visit for checking feasibility & site correctness after completion of their civil work & before start erection Collection & Payment Achieving set targets by maximizing sales. Ensure quick & efficient customer service To be an effective interface between client and office for any new developments / information.Soft Skills Requirement: Presentation & Effective Communication Skills Planning & Organizing Skills Customer (Internal & External) Relationship Management Negotiation Skills Managing Cross functional Teams Problem solving Skills

First level of contact between the customer and the organization Follow up with clients on Agreements, Handing over, Registrations, Services and MaintenanceWork closely with the sales team and assist in sales process. Present information to various teams in the required report formats.Work independently to be able to prioritize & meet deadlinesOver all in charge of customer satisfaction and collections post-salesPost sales, follow with customers for completion of all documentation formalities. Monitor customer account details for non-payments delayed paymentsBuild and maintaining profitable relationships with key customersOversee the relationship with customers handled by your teamResolve customer complaints quickly and efficientlyKeep customers updated on the latest products in order to increase salesExpand the customer base by upselling and cross-sellingUnderstand key customer individual needs and address the sameMeet with managers in the organization to plan strategicallyConduct business reviews with the sales teamKnow your competition and strategies accordinglyMaintain a positive attitude focused on customer satisfaction