CRM Job Vacancies in Anand

Key ResponsibilitiesStudent Admission Processing* Process student applications for universities and colleges in Canada, UK, USA, and Europe.* Evaluate student academic profiles and eligibility for suitable programs.* Prepare and submit admission applications through university portals.* Coordinate with university representatives regarding application status and offers.* Follow up on conditional and unconditional offer letters.* Assist students in accepting offers and paying tuition deposits.* Manage CAS (UK), PAL (Canada), I-20 (USA), and other admission-related documentation.* Maintain complete records of applications and deadlines.Visa Processing* Prepare and review visa documentation for student visa applications.* Ensure all documents comply with embassy and immigration requirements.* Complete online visa application forms accurately.* Guide students regarding financial documentation, GIC, education loans, sponsorship documents, SOPs, affidavits, and supporting documents.* Schedule biometric appointments, medical examinations, and visa interviews where applicable.* Track visa applications and provide regular updates to students.* Maintain high visa filing quality to maximize approval rates.Documentation* Verify academic documents, passports, financial documents, work experience, language test results (IELTS, PTE, TOEFL, Duolingo), and other supporting documents.* Prepare document checklists for each destination country.* Ensure all documentation is complete before submission.* Maintain digital and physical student files.Student Support* Assist students throughout the admission and visa journey.* Explain admission requirements and visa procedures.* Coordinate with counselors to resolve application-related queries.* Provide pre-departure guidance and document support.* Build positive relationships with students and parents.Compliance & Quality Control* Stay updated with immigration policies and admission requirements for Canada, UK, USA, and European countries.* Ensure compliance with university policies and embassy guidelines.* Maintain confidentiality of student records.* Meet application deadlines with high accuracy.Required Skills* Excellent knowledge of admission and visa procedures for Canada, UK, USA, and Europe.* Strong documentation and file management skills.* Experience using university admission portals.* Good understanding of CAS, PAL, I-20, Confirmation of Acceptance, and related documentation.* Excellent written and verbal English communication skills.* Strong organizational and multitasking abilities.* High attention to detail.* Ability to work under deadlines.* Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace.* Experience with CRM software is an advantage.* Knowledge of IELTS/PTE requirements and admission criteria is an added advantage.Preferred Experience* Canada Student Visa Processing* UK Student Visa & CAS Processing* USA F-1 Visa Processing* European Student Visa Processing (Germany, France, Ireland, Spain, Malta, Hungary, Poland, etc.)* SOP review and documentation* Education loan and financial documentation* Embassy compliance and visa filingKey Competencies* Problem-solving* Time management* Communication skills* Customer service orientation* Documentation accuracy* Team collaboration* Adaptability* Professional ethics

As a Relationship Officer in Anand, you will be responsible for building and maintaining relationships with clients to ensure customer satisfaction and loyalty. Your key responsibilities will include conducting client meetings to understand their needs and preferences, providing personalized service to address their concerns, and offering solutions to enhance their experience. You will also be tasked with promoting products or services to increase sales and customer retention. To excel in this role, you should possess excellent communication and interpersonal skills to effectively engage with clients. Attention to detail and strong problem-solving abilities are crucial for identifying and resolving issues promptly. Additionally, a proactive and customer-focused attitude will help you succeed in meeting client expectations and fostering positive relationships. A degree as a Graduate is required, with 0-2 years of experience in a similar role preferred. This position is available for male candidates for a full-time, work-from-office job in Anand.

Identify and source potential residential customers for installing solar rooftop. Co-ordinate with other team members to develop new leads along with reference leads. Build and maintain strong relationships with customers. Conduct meetings with customers to understand their current and future requirements and provide them complete product information along with our companys strength. Demonstrate each and every benefit of our solar rooftop system. Prepare comprehensive tailored proposal and offer to customer. Negotiate with customer, if needed and secure profitable deal. Discuss and coordinate with sales manager to finalize agreements for further laisoning works. Ensure timely closure of sales transactions and meet all assigned monthly targets. Stay updated on industry trends, competitor activities and govt. regulatory changes, affecting the solar energy sector.Share cv on : dhruti.pandya@frelitenergy.com

Company-Shhivtek Industries Private LimitedLocal Only Female Candidate applyLocation-Vadodara (Asopalav OneWest Sevasi Canal Road,Vadodara)Experience-2 to 5 YearsEmail id- info@shiva-group.comRoles &* Responsibilities:*Maintain up-to-date customer database and records in the systemService Reminder call to customers as per processAnswer calls professionally to provide necessary information about products and services, and obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.Follow up to ensure that appropriate actions were taken on customers requests/ complaints.Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix.