CRM Fresher Jobs in Kozhikode

We are hiring a full-time Office Assistant for our office in Kozhikode. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.

- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

Sell our Products to the Dealers

Inside Sales Representative Job DescriptionWe are looking for a motivated and well-spoken inside sales representative to join our salesteam. The inside sales representative will be responsible for developing new leads,communicating with customers, understanding their needs, and ensuring a smooth salesprocess. You should be able to close sales and meet targets.Inside Sales Representative Responsibilities: Communicating with customers, making outbound calls to potential customers, andfollowing up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information peremail. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Cold calling, closing sales and achieving sales targets.Inside Sales Representative Requirements: Any graduation, IT is a plus. Excellent communication skills, both verbal and written. Excellent phone and cold calling skills. Strong listening and sales skills. Ability to achieve targets.Others: Work from home [laptop with internet connection- mandatory] Permanent, full time Other benefits: paid time-off, EPF, incentives

Generating sales leads that develop into new customers and identifying and assessing customer needs to achieve satisfaction.Managing customer queries and handling the issuesprovide end to end assistance to clientsCollecting and analyzing customer feedbackPreparing marketing strategies

Hiring for 10 Customer Relation Executive Jobs in Thamarassery, Kozhikode, Kerala,Kochi, Kerala,Thrissur, Kerala,Calicut, Kerala for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Sales,Customer Relationship,CRM,Marketing etc.Salary: 10000 to 15000

Finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.