Call Coordinator 12th Pass Fresher Jobs in Pune

As a Customer Care Executive, you will be responsible for providing exceptional customer service to clients from the comfort of your own home in Chennai, India. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer issues efficiently, and ensuring customer satisfaction with our products or services. Additionally, you will need to maintain accurate records of customer interactions, provide feedback on customer concerns to the appropriate teams, and adhere to company policies and procedures. We are looking for female candidates who are 12th pass and have a passion for helping others. Strong communication skills, problem-solving abilities, patience, and a positive attitude are essential for this role. We expect you to be reliable, adaptable, and able to work independently in a fast-paced environment. If you are a team player who thrives in a customer-centric role, we want to hear from you.

As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Vodafone Idea Voice Process

Engage with transport industry professionals via calls to introduce our EMT Transport app, explaining its benefits and features.Conduct feedback calls to gather user insights and document customer queries.Relay important customer feedback and queries to the sales team for prompt action and follow-up.Manage communication through WhatsApp, sending informative messages and providing support via chat to assist clients effectively.scanning documents, saving them on a computer & upload on ERP

Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday WorkingHighlights Best in Market Salaries from 2.52 lakhs plus 7 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric & Compliant Policies Free Home Pick & Drop Transportation Fixed shifts post the training period [Rare changes in case of business requirements] 7:15 min login plus 45 minute break = 8 hour shifts Free transport [Home pick-up & drop]

You have pass 10+ degree and 18+ age No skill needed we train you for work

Key Responsibilities:Develop and maintain strong relationships with potential and existing clients via voice calls, emails, and other communication channels.Conduct outbound calls to prospective clients, presenting innovative solutions and identifying new business opportunities.Create engaging JotForms for lead generation and client feedback to streamline communication and improve conversion rates.Use Canva to design visually appealing posts, presentations, and proposals for client engagement and marketing purposes.Collaborate closely with the digital marketing team to create effective online campaigns, ensuring alignment between sales goals and digital strategies.Contribute to the companys social media presence by suggesting or creating digital marketing content, posts, or advertisements that highlight the companys services/products.Build rapport and establish long-term relationships with clients to drive recurring business and enhance customer satisfaction.Close deals effectively by understanding client needs and offering customized, relevant solutions.Maintain detailed records of client interactions, leads, and follow-up actions in CRM systems.Collaborate with internal teams to ensure seamless onboarding and client support post-sale.Key Skills:Excellent verbal and written communication skills in English.Strong interpersonal skills with the ability to build rapport quickly and effectively over voice calls.Proven track record of closing deals and achieving sales targets.Creative mindset with the ability to design Canva posts and marketing materials that engage clients and enhance communication.Proficiency in using JotForms for lead management and client surveys.Knowledge of digital marketing tools and strategies to contribute to the companys online presence.Ability to work in a fast-paced environment with minimal supervision.Organized and detail-oriented, with strong multitasking skills.

Company Overview:We are a dynamic domestic Business Process Outsourcing (BPO) company specializing in providing exceptional customer service and sales solutions to our clients. As a Call Center Agent, you will play a pivotal role in delivering outstanding customer experiences and driving business growth through inbound and outbound calling campaigns.Job Title:Call Center Agent (Inbound & Outbound)Location:[City, State]Job Type:Full-time / Part-timeJob Summary:As a Call Center Agent, you will be responsible for handling inbound and outbound customer calls in a courteous, timely, and professional manner. You will provide accurate information about products, services, and resolve customer inquiries and issues to ensure customer satisfaction and retention. Additionally, you will actively promote products and services to meet sales targets and contribute to the overall success of the campaigns.Responsibilities:Handle inbound calls from customers regarding product inquiries, service questions, and general customer support issues.Make outbound calls to prospective customers to promote products, services, and upsell/cross-sell opportunities.Provide accurate information and timely resolution to customer inquiries and issues.Maintain a high level of professionalism and customer service at all times.Achieve productivity standards and goals while maintaining the highest level of quality service.Follow communication scripts and procedures when handling different topics.Identify and escalate priority issues per client specifications.Document all call information according to standard operating procedures.Requirements:Excellent verbal and written communication skills in English.Proven customer support experience or experience as a call center representative.Familiarity with CRM systems and practices.Customer focus and adaptability to different personality types.Ability to multi-task,

Answer telephones and respond to inquiries from clients and participantsCreate, compile and export databases containing all information for each eventPlan convention center eventsCreate budgets for events and allocate funds accordinglyTake reservations for booths and speaking engagementsProcess end-of-day reportsProcess and file invoices from vendorsInspect public areas prior to events and direct the custodial staffPromote brand image and awareness through social mediaForm contacts with local media outlets, both online and offAnswer potential clients questions about facility and amenitiesMaintain and evaluate audio-visual equipment

Under Graduate or Any Graduate Can Apply should have Basic Knowledge of Computer lead Generation Skills should Maintain Favourable Public Relations.

People who are looking to be part of a young, up and coming organization, with exciting career prospects are welcome to apply. Freshers or people with up to 2 years of experience in customer service, airlines' process will be preferred. Willingness to work in rotational shifts is a must.Here is a brief overview of what we are looking for:1. Candidates should have good communication, organization and planning skills. 2. Candidates should be adaptable and should be a team player. 3. Candidates should have no regional accent and should be able to explain clearly. 4. Candidates should be comfortable working in 24/7 rotational shifts and week offs. 5. Candidates with experience in international voice processes will be preferred. We are looking for immediate joiners only. Our salaries and perks are the best in the industry.Job Location - Kalyani Nagar, Pune.

Key Responsibilities:Call Handling:Answer incoming calls promptly and professionally.Make outbound calls as required, following established scripts or protocols.Provide information, answer inquiries, and direct calls to the appropriate individuals or departments.Appointment Scheduling:Schedule and coordinate appointments or meetings based on customer or client requests.Update calendars and ensure accurate information regarding appointments.Customer Service:Address customer inquiries, concerns, and requests with a focus on delivering excellent customer service.Resolve issues or escalate them to the appropriate department for resolution.Communication Coordination:Coordinate communication between internal teams, departments, and external parties.Relay messages, instructions, or information accurately and in a timely manner.Data Entry:Enter relevant information into databases or customer management systems.Maintain accurate and up-to-date records of calls, appointments, and customer interactions.Follow-Up:Conduct follow-up calls to gather feedback, confirm appointments, or ensure customer satisfaction.Document outcomes and update records accordingly.Document Handling:Manage and organize documents related to calls, appointments, and customer interactions.Ensure confidentiality and security of sensitive information.Collaboration:Collaborate with other departments, such as customer support, sales, and administration, to coordinate activities and information flow.Attend meetings to stay informed about organizational updates and changes.Quality Assurance:Monitor and ensure adherence to call handling and communication standards.Provide feedback and suggestions for improving call coordination processes.Qualifications and Skills:High school diploma or equivalent; additional education or training in customer service is a plus.Proven experience in a similar role or a customer service-oriented environment.Excellent verbal communication