Call Coordinator 12th Pass Fresher Jobs in Pune

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- **Responding to Customer Queries**: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- **Troubleshooting Issues**: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- **Maintaining Customer Records**: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- **Providing Feedback**: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- **Participating in Training**: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

We are looking for a Receptionist Cum Telecaller to join our team in Nigdi. This role is perfect for freshers who are eager to begin their career in a dynamic environment. The ideal candidate will be a female with a positive attitude, strong communication skills, and a willingness to learn.**Key Responsibilities:**- **Answer Incoming Calls:** You will be responsible for greeting callers and providing them with information about our services or redirecting them to the appropriate department.- **Manage Front Desk Operations:** Maintain the reception area by ensuring it is clean, organized, and welcoming for visitors.- **Handle Customer Queries:** Respond to customer inquiries over the phone and provide assistance as needed to ensure a positive customer experience.- **Schedule Appointments:** Coordinate and schedule meetings or appointments based on the availability of staff and resources.- **Data Entry:** Record customer information and interactions accurately in our database to maintain updated records.- **Support Administrative Tasks:** Assist with various administrative duties, including filing, photocopying, and sending emails to help the office run smoothly.**Required Skills and Expectations:**- **Strong Communication Skills:** Must be able to communicate clearly and effectively in person and over the phone.- **Organizational Skills:** Ability to manage time effectively and prioritize tasks to handle multiple responsibilities.- **Tech-Savvy:** Familiarity with computers and office software is beneficial.- **Positive Attitude:** A friendly and approachable demeanor that helps create a welcoming environment for visitors and callers.- **Willingness to Learn:** Open to receiving training and developing new skills in the role. This is a full-time position that requires working from the office. If you are motivated and ready to start your career, we encourage you to apply.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Vodafone Idea Voice Process

Engage with transport industry professionals via calls to introduce our EMT Transport app, explaining its benefits and features.Conduct feedback calls to gather user insights and document customer queries.Relay important customer feedback and queries to the sales team for prompt action and follow-up.Manage communication through WhatsApp, sending informative messages and providing support via chat to assist clients effectively.scanning documents, saving them on a computer & upload on ERP

Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday WorkingHighlights Best in Market Salaries from 2.52 lakhs plus 7 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric & Compliant Policies Free Home Pick & Drop Transportation Fixed shifts post the training period [Rare changes in case of business requirements] 7:15 min login plus 45 minute break = 8 hour shifts Free transport [Home pick-up & drop]

You have pass 10+ degree and 18+ age No skill needed we train you for work

Key Responsibilities:Develop and maintain strong relationships with potential and existing clients via voice calls, emails, and other communication channels.Conduct outbound calls to prospective clients, presenting innovative solutions and identifying new business opportunities.Create engaging JotForms for lead generation and client feedback to streamline communication and improve conversion rates.Use Canva to design visually appealing posts, presentations, and proposals for client engagement and marketing purposes.Collaborate closely with the digital marketing team to create effective online campaigns, ensuring alignment between sales goals and digital strategies.Contribute to the companys social media presence by suggesting or creating digital marketing content, posts, or advertisements that highlight the companys services/products.Build rapport and establish long-term relationships with clients to drive recurring business and enhance customer satisfaction.Close deals effectively by understanding client needs and offering customized, relevant solutions.Maintain detailed records of client interactions, leads, and follow-up actions in CRM systems.Collaborate with internal teams to ensure seamless onboarding and client support post-sale.Key Skills:Excellent verbal and written communication skills in English.Strong interpersonal skills with the ability to build rapport quickly and effectively over voice calls.Proven track record of closing deals and achieving sales targets.Creative mindset with the ability to design Canva posts and marketing materials that engage clients and enhance communication.Proficiency in using JotForms for lead management and client surveys.Knowledge of digital marketing tools and strategies to contribute to the companys online presence.Ability to work in a fast-paced environment with minimal supervision.Organized and detail-oriented, with strong multitasking skills.

Company Overview:We are a dynamic domestic Business Process Outsourcing (BPO) company specializing in providing exceptional customer service and sales solutions to our clients. As a Call Center Agent, you will play a pivotal role in delivering outstanding customer experiences and driving business growth through inbound and outbound calling campaigns.Job Title:Call Center Agent (Inbound & Outbound)Location:[City, State]Job Type:Full-time / Part-timeJob Summary:As a Call Center Agent, you will be responsible for handling inbound and outbound customer calls in a courteous, timely, and professional manner. You will provide accurate information about products, services, and resolve customer inquiries and issues to ensure customer satisfaction and retention. Additionally, you will actively promote products and services to meet sales targets and contribute to the overall success of the campaigns.Responsibilities:Handle inbound calls from customers regarding product inquiries, service questions, and general customer support issues.Make outbound calls to prospective customers to promote products, services, and upsell/cross-sell opportunities.Provide accurate information and timely resolution to customer inquiries and issues.Maintain a high level of professionalism and customer service at all times.Achieve productivity standards and goals while maintaining the highest level of quality service.Follow communication scripts and procedures when handling different topics.Identify and escalate priority issues per client specifications.Document all call information according to standard operating procedures.Requirements:Excellent verbal and written communication skills in English.Proven customer support experience or experience as a call center representative.Familiarity with CRM systems and practices.Customer focus and adaptability to different personality types.Ability to multi-task,

Answer telephones and respond to inquiries from clients and participantsCreate, compile and export databases containing all information for each eventPlan convention center eventsCreate budgets for events and allocate funds accordinglyTake reservations for booths and speaking engagementsProcess end-of-day reportsProcess and file invoices from vendorsInspect public areas prior to events and direct the custodial staffPromote brand image and awareness through social mediaForm contacts with local media outlets, both online and offAnswer potential clients questions about facility and amenitiesMaintain and evaluate audio-visual equipment

Under Graduate or Any Graduate Can Apply should have Basic Knowledge of Computer lead Generation Skills should Maintain Favourable Public Relations.

People who are looking to be part of a young, up and coming organization, with exciting career prospects are welcome to apply. Freshers or people with up to 2 years of experience in customer service, airlines' process will be preferred. Willingness to work in rotational shifts is a must.Here is a brief overview of what we are looking for:1. Candidates should have good communication, organization and planning skills. 2. Candidates should be adaptable and should be a team player. 3. Candidates should have no regional accent and should be able to explain clearly. 4. Candidates should be comfortable working in 24/7 rotational shifts and week offs. 5. Candidates with experience in international voice processes will be preferred. We are looking for immediate joiners only. Our salaries and perks are the best in the industry.Job Location - Kalyani Nagar, Pune.

Key Responsibilities:Call Handling:Answer incoming calls promptly and professionally.Make outbound calls as required, following established scripts or protocols.Provide information, answer inquiries, and direct calls to the appropriate individuals or departments.Appointment Scheduling:Schedule and coordinate appointments or meetings based on customer or client requests.Update calendars and ensure accurate information regarding appointments.Customer Service:Address customer inquiries, concerns, and requests with a focus on delivering excellent customer service.Resolve issues or escalate them to the appropriate department for resolution.Communication Coordination:Coordinate communication between internal teams, departments, and external parties.Relay messages, instructions, or information accurately and in a timely manner.Data Entry:Enter relevant information into databases or customer management systems.Maintain accurate and up-to-date records of calls, appointments, and customer interactions.Follow-Up:Conduct follow-up calls to gather feedback, confirm appointments, or ensure customer satisfaction.Document outcomes and update records accordingly.Document Handling:Manage and organize documents related to calls, appointments, and customer interactions.Ensure confidentiality and security of sensitive information.Collaboration:Collaborate with other departments, such as customer support, sales, and administration, to coordinate activities and information flow.Attend meetings to stay informed about organizational updates and changes.Quality Assurance:Monitor and ensure adherence to call handling and communication standards.Provide feedback and suggestions for improving call coordination processes.Qualifications and Skills:High school diploma or equivalent; additional education or training in customer service is a plus.Proven experience in a similar role or a customer service-oriented environment.Excellent verbal communication

We are seeking a dedicated Customer Care Executive to join our team. This role is perfect for freshers looking to start their career in customer service. The position is full-time and allows you to work from the comfort of your home.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming queries via phone, email, or chat, providing accurate and timely assistance to customers.- **Resolve Issues:** You will identify customer problems and work toward resolving them efficiently to ensure customer satisfaction.- **Maintain Records:** You will keep accurate records of customer interactions and transactions, ensuring that all information is up to date.- **Provide Product Information:** You will offer detailed information about our products and services, helping customers make informed decisions.- **Follow Up with Customers:** You will follow up with customers to ensure their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**Candidates must have a minimum educational qualification of 12th grade. You should possess excellent communication skills in English, both verbal and written. Strong interpersonal skills are necessary to effectively interact with customers and create a friendly atmosphere. The ability to work independently is crucial, as this is a work-from-home position. You should be comfortable using computers and common software applications. A positive attitude and a willingness to learn are essential qualities we look for in a candidate.