We are looking for a Receptionist Cum Telecaller to join our team in Nigdi. This role is perfect for freshers who are eager to begin their career in a dynamic environment. The ideal candidate will be a female with a positive attitude, strong communication skills, and a willingness to learn.
Key Responsibilities:
- Answer Incoming Calls: You will be responsible for greeting callers and providing them with information about our services or redirecting them to the appropriate department.
- Manage Front Desk Operations: Maintain the reception area by ensuring it is clean, organized, and welcoming for visitors.
- Handle Customer Queries: Respond to customer inquiries over the phone and provide assistance as needed to ensure a positive customer experience.
- Schedule Appointments: Coordinate and schedule meetings or appointments based on the availability of staff and resources.
- Data Entry: Record customer information and interactions accurately in our database to maintain updated records.
- Support Administrative Tasks: Assist with various administrative duties, including filing, photocopying, and sending emails to help the office run smoothly.
Required Skills and Expectations:
- Strong Communication Skills: Must be able to communicate clearly and effectively in person and over the phone.
- Organizational Skills: Ability to manage time effectively and prioritize tasks to handle multiple responsibilities.
- Tech-Savvy: Familiarity with computers and office software is beneficial.
- Positive Attitude: A friendly and approachable demeanor that helps create a welcoming environment for visitors and callers.
- Willingness to Learn: Open to receiving training and developing new skills in the role.
This is a full-time position that requires working from the office. If you are motivated and ready to start your career, we encourage you to apply.