Call Center Job Vacancies in Thoraipakkam

We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.

Tamil & Malayalam Speaking Candidates Telesales (Lead Generation) Chennai*Location:* ChennaiProcess:* Personal Loan Sales Lead GenerationEligibility:* Freshers & Experienced candidates welcomeShift:* 9:30 AM 6:30 PMWeek Off:* Sunday fixedSalary Details:*Tamil Process**No of opening:100*CTC 13789 (Includes PF + PT + ESIC)In-hand 11,690 + IncentivesWithout PF & ESIC Option 13,000 (In-hand)+ Incentives Malayalam Process**No of opening:50*CTC 16093 (Includes PF + PT + ESIC)In-hand 13,613+ IncentivesWithout PF & ESIC Option 15,000 (In-hand)+ Incentives Interview Mode:* Direct Walk-in

BPO Voice ProcessFreshers are welcome to apply......!Qualification: Any Graduate Gender: Male/FemaleLanguages: Tamil/English/Telugu/Kannada/Hindi/MalayalamOthers: Incentives

Specific Responsibilities:- Handle Inbound and Outbound calling for Member service Identify and assess Members needs to achieve satisfaction. Build sustainable relationships and trust with member accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools Handle member complaints, provide appropriate solutions and alternatives within the time limits Conduct follow-ups to ensure complete resolution of issues. Keep records of Member interactions and process Customer

Outbound Calling: Initiate calls to prospective customers and conduct surveys or follow-ups.Product Knowledge: Develop a strong understanding of our products/services to effectively communicate benefits to customers.Lead Generation: Identify and qualify leads through conversations and collect relevant information.Customer Interaction: Address customer inquiries, provide information, and resolve any issues they may have.Data Management: Maintain accurate records of calls, customer interactions, and leads in the CRM system.Sales Support: Collaborate with the sales team to convert leads into sales and meet team targets.Reporting: Prepare daily/weekly reports on call activity, lead status, and customer feedback.