Call Center Job Vacancies in Thoraipakkam

1. Answering phones and explaining the product and services offered by the company.2. Contacting existing customers as well as prospective customers using scripts.3. Obtaining customer information and other relevant data.4. Asking questions to the customer and understanding their specifications.5. Resolving queries and issues related to the products and services.6. Maintaining the database of the customers on a regular basis.7. Suggesting solutions based on customer's needs and requirements.Requirements1. Graduation in any field. Well versed with computers.2. Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.3. Great interpersonal skills.4. Exceptional oral and written communication skills. Proficiency in English is a must.5. Strong organizational skills.6. Ability to work in a team or individually as and when required.7. Ability to manage and handle multiple tasks.

Tamil & Malayalam Speaking Candidates Telesales (Lead Generation) Chennai*Location:* ChennaiProcess:* Personal Loan Sales Lead GenerationEligibility:* Freshers & Experienced candidates welcomeShift:* 9:30 AM 6:30 PMWeek Off:* Sunday fixedSalary Details:*Tamil Process**No of opening:100*CTC 13789 (Includes PF + PT + ESIC)In-hand 11,690 + IncentivesWithout PF & ESIC Option 13,000 (In-hand)+ Incentives Malayalam Process**No of opening:50*CTC 16093 (Includes PF + PT + ESIC)In-hand 13,613+ IncentivesWithout PF & ESIC Option 15,000 (In-hand)+ Incentives Interview Mode:* Direct Walk-in

BPO Voice ProcessFreshers are welcome to apply......!Qualification: Any Graduate Gender: Male/FemaleLanguages: Tamil/English/Telugu/Kannada/Hindi/MalayalamOthers: Incentives

Specific Responsibilities:- Handle Inbound and Outbound calling for Member service Identify and assess Members needs to achieve satisfaction. Build sustainable relationships and trust with member accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools Handle member complaints, provide appropriate solutions and alternatives within the time limits Conduct follow-ups to ensure complete resolution of issues. Keep records of Member interactions and process Customer

Outbound Calling: Initiate calls to prospective customers and conduct surveys or follow-ups.Product Knowledge: Develop a strong understanding of our products/services to effectively communicate benefits to customers.Lead Generation: Identify and qualify leads through conversations and collect relevant information.Customer Interaction: Address customer inquiries, provide information, and resolve any issues they may have.Data Management: Maintain accurate records of calls, customer interactions, and leads in the CRM system.Sales Support: Collaborate with the sales team to convert leads into sales and meet team targets.Reporting: Prepare daily/weekly reports on call activity, lead status, and customer feedback.