Call Center Executive Fresher Jobs in Chennai

As a Telecalling Executive, you will be responsible for communicating with potential customers via phone calls to promote products or services. Your role will be key in generating leads and supporting the sales process. Key Responsibilities:- Conduct Outbound Calls: Make calls to prospective customers based on provided leads to introduce them to our services and products.- Present Products Effectively: Clearly explain features and benefits to engage customers and stimulate interest in our offerings.- Gather Customer Feedback: Ask questions and listen actively to understand customer needs, which will help improve services and tailor future interactions.- Maintain Records: Document call details accurately, including customer responses and feedback, in the company database for future reference.- Achieve Sales Targets: Work towards individual and team sales goals by following up on leads and closing sales through effective communication.- Resolve Customer Queries: Address any questions or concerns customers may have, providing them with accurate information to build trust and confidence.Required Skills and Expectations:- Excellent Communication Skills: You should have a clear, friendly, and persuasive speaking style to engage effectively with potential customers.- Confidence and Persistence: Display a confident attitude while making calls and persisting through challenges to achieve results.- Basic Computer Literacy: Familiarity with using computers for documenting calls and managing customer information is essential.- Ability to Work in a Team: Collaborate with other team members to share insights and improve overall performance.- Adaptability: Be open to feedback and willing to learn to improve your skills in telecalling and sales.

1. Make outbound calls to potential clients and generate interest in company products and services.2. Explain company products and digital marketing services effectively to prospective clients. 3. Pitch clients and fix appointments for the Business Development team. 4. Conduct cold calls and follow-up calls with leads. 5. Maintain accurate call records, client details, and lead information in the system. 6. Handle client queries professionally and provide necessary information. 7. Build positive client relationships through effective communication. 8. Coordinate with the sales team for lead conversion and appointment management. 9. Work towards achieving weekly and monthly calling targets.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- Resolving Issues: You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- Upselling when Appropriate: You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.Required Skills and Expectations:- Excellent Communication Skills: You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- Problem-Solving Ability: You must be able to think critically and come up with solutions quickly to assist customers with their issues.- Basic Computer Skills: Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- Customer-Oriented Attitude: A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 15000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

We are looking for a Senior Business Development Executive to help drive our growth and expand our market presence. In this role, you will identify and pursue new business opportunities while building strong relationships with clients. This position allows you to work from home, providing flexibility in how you achieve your goals.Key Responsibilities:1. Identify New Business Opportunities: Research and analyze market trends to find potential clients and areas for growth. Your insights will help shape our business strategies.2. Build and Maintain Client Relationships: Establish and nurture relationships with new and existing clients. Regular communication will ensure client satisfaction and loyalty.3. Prepare and Deliver Presentations: Create compelling presentations that showcase our products and services to prospective clients. Your ability to communicate effectively will help win new business.4. Collaborate with Teams: Work closely with marketing and sales teams to align efforts and achieve business objectives. Teamwork is essential for overall success.5. Track Market Competition: Keep an eye on competitors and industry trends to provide insights for improvement. Understanding the market landscape is crucial to staying ahead.Required Skills and Expectations:You should have a graduate degree and a keen understanding of business development principles. Excellent communication and interpersonal skills are essential for building relationships and presenting ideas. A proactive attitude and the ability to work independently are important. Additionally, you should be comfortable navigating digital tools for research and communication in a remote work environment.

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Customer interactionsHandle incoming calls and respond to customer inquiries via phone, email, live chat, WhatsApp, and social media. Address a range of issues such as orders, payments, product features, services, and technical problems.Customer satisfactionEnsure to provide BEST IN CLASS EXPERIENCE and ensure customer satisfaction. This includes conducting customer satisfaction surveys, and handling complaints in a timely manner.Problem-solvingEfficiently resolving customer issues by utilizing product knowledge and spare parts information to provide effective solutions.QualityAs per Preethi Winning Formula Active listening, Patience, Care the Consumer, Clear communication, Technical troubleshooting, Interpersonal skills, Organizational skills, and IT competencies, etc.Communicate the customer issues with internal team / Lead for better resolutionDocumentationMaintaining records of customer interactions and resolutions, this may include collecting proper consumer data base and other reports like (Complaint Registration, Enquiries capture, Call Disposition, Trade Partner email call registration, MFI partner call registration, etc).TrainingHelping to develop team Mets through on-the-job training and capability development interventions, also learn more about New Launch products.SellingExplaining the benefits of a company's products or services and offers, promotions to customers, and convert the leads into sale.EmailsReplaying to customer mail quires with in derived time period (24 hrs).CommunicationInform all un-resolved complaints/issues with Consumer Care Lead with immediate for further actions.

Looking for Call Center Executives for Chennai Anna Nagar location Day Shift Jobs Rotational Week off No Target

Job Title: Telecalling ExecutiveLocation: Velachery / PallavaramCompany: Placement Point SolutionsExperience: Minimum 6 MonthsJob Summary:We are looking for a dynamic Sales Executive to join our team! Your role will involve generating leads, building client relationships, and driving sales for our recruitment and training services.Key Responsibilities:Identify and pursue new sales opportunities.Build strong client relationships and understand their needs.Promote our services and achieve sales targets.Generate leads and convert prospects into clientsMaintain and update client database with accurate informationFollow up with prospects and maintain strong client relationshipsProvide excellent customer service and address client queriesPrepare daily/weekly sales reportsRequirements:Proven sales experience (Training industry is a plus).Strong communication and negotiation skills.Goal-oriented and self-motivated.Additional Requirements:Female candidates preferredBenefits:Competitive salary + incentives.Career growth opportunities.Thanks & Regards,PriyaHuman ResourcePlacement Point Solutions

HIRING NOW TELECALLERS! Banking & Non-Banking Loan Department Location: Anna nagar (near Anna Nagar Tower Metro) Salary + Attractive Incentives Full-Time / Part-Time What You ll Do:Call customers & explain loan offers Promote Personal, Business, and Home LoansConvert leads into happy clients. Earn BIG incentives for every success! We re Looking For:Good communication (Tamil/English)Smart, confident 12th Pass / GraduateFreshers welcome we provide training! Perks: Fixed Salary + High Incentives Friendly Work Environment Growth in Banking Sector Join our energetic team today! Call / WhatsApp: 9176847575/9176817575or Send Resume To: emeraldassociates@gmail.com

Telecaller is responsible for making outbound calls to promote products/services, generate leads, and support customer queries. they maintain call records, follow up with potential clients, and ensure effective communication to achieve sales or support targets.

Hiring for 15 Customer Associate Jobs in Chennai, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.E, B.Tech, M.Com with Good knowledge in Leadership, Team Building, Leadership Skills, Team Tracker, Team Motivation, Customer Support, Customer Care, Customer Service, Customer Relationship, Interpersonal Skills, Technical Services, Voice Process, International Call Center etc. hiring for freshers and Tamil speaking candidates for tamil voice process

Job Openings for 50 Telecalling Executive Jobs for Freshers in Chennai, Ekkatuthangal, Guindy, Chennai, having Educational qualification of : I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com with Good knowledge in Telecommunication, Voice Process, Outbound Calling, Call Center, Collections Recovery, Collection Process etc.

Telecallers Job

Job Summary:We are looking for a highly motivated and customer-oriented Telecaller cum Front Office to be part of our team. The incumbent will be responsible for receiving and making calls to customers, answering queries, and performing front office duties.Key Responsibilities:1. Receive and make calls to customers in a professional and courteous manner.2. Answer queries from customers, provide information, and resolve problems.3. Make outbound calls to customers, prospects, and partners to sell products/services, gather information, and build relationships.4. Meet or exceed targets for call rates, conversion rates, and other measures as specified.5. Manage the reception of visitors, telephone calls, and emails at the front office.6. Ensure that the front office is tidy, well-organized, and presentable.7. Liaise with other departments to provide a better service to the customer.8. Carry out administrative duties like data entry, filing, and record-keeping.Requirements:1. Bachelor's degree preferred.2. At least 1 year of experience in tele calling, customer service, or a related field.3. MS Office program-Word, Excel, Outlook proficient.4. Bilingual or Multilanguage capacity preferred.

BPO PROCESS

Hiring for 3 Customer Support Executive Jobs in Chennai, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Tech, Other Bachelor Degree with Good knowledge in good communication,customer support,call center,international voice process,Customer Relationship,Customer Support etc.

JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 13000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332