Branch Banking Job Vacancies in Kharagpur

Job Role of Branch Relationship Manager (BRM)Key responsibilities include:Managing existing customer relationshipsAcquiring new customers for savings accounts, loans, insurance, investments, and credit cardsCross-selling banking productsHandling customer queries and service issuesMaintaining customer portfolio and increasing business revenueAchieving monthly sales and business targetsCoordinating with branch staff and other departmentsEnsuring KYC and banking complianceIn Priority Banking roles, BRMs also manage High Net Worth (HNI) customers and investment products.Eligibility CriteriaTypical eligibility for Axis Bank BRM roles:Educational QualificationGraduate in any stream (B.Com, BBA, BA, BSc, etc.)MBA/PGDM preferred for higher-level RM rolesExperienceFresher to experienced candidates for entry-level relationship rolesFor Priority Banking RM:Usually 3-10 years of banking or sales experienceExperience handling HNI customers preferredSkills RequiredGood communication skills (English + local language)Sales and convincing abilityCustomer handling skillsBasic banking and financial product knowledgeTarget-oriented mindsetComputer knowledge and CRM handlingAge CriteriaGenerally 21-32 years (may vary by vacancy)Salary RangeApproximate salary in India:Fresher/Entry level: 2.5-4 LPAExperienced BRM: 4-8 LPAPriority Banking RM: 8-15+ LPA depending on experience and incentivesPerformance incentives are usually added separately.Career GrowthTypical growth path:Branch Relationship Officer Relationship Manager Senior RM Priority RM Branch Sales Manager Branch Head

As a Branch Relationship Manager, you will be a key representative of our organization, responsible for building and maintaining strong relationships with clients in the Kharagpur area. Your role involves understanding customer needs, promoting our services, and ensuring high levels of customer satisfaction.**Key Responsibilities:**- **Customer Relationship Management:** Foster and maintain significant relationships with existing and potential clients to enhance customer loyalty and retention.- **Sales Promotion:** Actively identify sales opportunities and promote our products and services to drive branch revenue growth.- **Needs Assessment:** Regularly interact with clients to understand their requirements and provide customized solutions to meet those needs.- **Documentation and Compliance:** Ensure all client interactions and transactions adhere to company policies and regulatory standards, maintaining proper documentation.- **Market Analysis:** Monitor market trends and competitive products to provide valuable feedback for service improvement and development.- **Team Collaboration:** Work closely with other team members to share insights and strategies that can improve overall branch performance.**Required Skills and Expectations:**Candidates should have a Bachelors degree in areas such as B.A, B.Com, B.B.A, or equivalent. A minimum of 1 to 4 years of experience in sales or customer relationship management is essential. Strong communication and interpersonal skills are vital to effectively engage with clients. Candidates should be proactive, customer-focused, and able to work in a team-oriented environment. Being detail-oriented and possessing good organizational skills will be important for managing documentation and client interactions efficiently.