Voice Process Jobs

Responsible for solving queries of US Customers through chats.- Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.- Resolve tickets through chats. Analyze customer reported information to identify problems and concerns.- Perform problem research and testing when necessary.- Deliver high quality and timely resolutions to problems.- Initiate follow-up to other service areas when appropriate.- Perform other duties and responsibilities as necessary.

We are seeking a motivated Voice Process Executive to join our team in Koramangala. This is a full-time position suitable for individuals with little to no experience, providing an excellent opportunity to develop skills in customer communication.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through voice calls to understand their needs and provide accurate responses. This role focuses on enhancing customer satisfaction through effective communication.- **Problem Resolution:** Address customer queries and complaints efficiently. You will be responsible for ensuring that all issues are handled promptly and professionally.- **Data Entry:** Record and maintain accurate customer information and conversation details in our system. Attention to detail is important for managing customer data effectively.- **Feedback Collection:** Gather customer feedback after interactions to help improve services. Your insights will contribute to enhancing overall customer experience.- **Team Collaboration:** Work with team members to share ideas and strategies that improve performance and customer service standards.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills in English are essential. You should be able to convey information clearly and enthusiastically.- **Listening Skills:** Active listening abilities are crucial to understanding and addressing customer concerns effectively.- **Adaptability:** You should be open to feedback and willing to learn new processes, demonstrating flexibility in a dynamic work environment.- **Time Management:** Ability to manage your time efficiently, ensuring calls are handled promptly.- **Basic Computer Skills:** Familiarity with using computers and basic software for data entry is expected.This role is perfect for enthusiastic individuals eager to begin a career in customer service within a supportive team environment.

A Visa Counselor assists clients with the complex process of obtaining visas for travel, study, or work abroad. They evaluate applicant eligibility, prepare and review documentation, offer guidance on immigration laws, and act as liaisons between applicants and embassies/consulates to ensure compliance and increase approval chances. Key ResponsibilitiesAdvisory: Consult clients on appropriate visa categories, requirements, and procedures.Documentation: Review, prepare, and verify applications, financial documents, and supporting documents for accuracy.Compliance: Maintain up-to-date knowledge of changing immigration laws and embassy regulations.Liaison: Coordinate with consulates, embassies, and immigration authorities.Interview Preparation: Conduct mock interviews and guide clients on visa interviews.Case Management: Maintain, update, and track client files and application statuses. Required Skills and QualificationsExperience: Previous experience in visa processing, immigration consulting, or customer service.Knowledge: Strong understanding of visa regulations and legal procedures.Communication: Excellent verbal and written skills to guide clients and interact with officials.Attention to Detail: High accuracy in reviewing documents.Education: Bachelor

Job Description:

As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.

We are looking for a motivated Tamil Telecaller to join our team in Maduravoyal, Chennai. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in customer service. Key Responsibilities:- **Make Outbound Calls**: You will reach out to potential customers to share information about our products and services, aiming to generate interest and establish connections.- **Handle Customer Queries**: Respond to customer inquiries in Tamil, providing clear and helpful information. Your ability to understand and resolve issues will enhance customer satisfaction.- **Maintain Records**: Keep accurate records of calls made and customer interactions. This information is essential for tracking performance and improving service.- **Achieve Targets**: Work towards daily and monthly sales or service targets set by your team leader. Your enthusiasm and dedication will contribute to the team

As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- **Product Knowledge:** Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- **Lead Generation:** Identify potential customers and collect relevant information that can help in converting leads into sales.- **Database Management:** Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- **Feedback Collection:** Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.**Required Skills and Expectations:**- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

We are looking for a detail-oriented Data Entry Operator to join our team in Delhi NCR. This full-time position is suitable for individuals who have completed their 10th grade and can work from home. We welcome candidates with varying levels of experience, from freshers to those with up to six years in the field.Key Responsibilities:1. **Data Management**: Enter and manage data with high accuracy. You will be responsible for inputting customer information, sales data, and other relevant datasets into our database.2. **Record Keeping**: Maintain organized and accurate records of data entries. Ensure that all information is updated and retrievable for future reference.3. **Verification**: Check and verify data for any inconsistencies. You will review entries for errors and make necessary corrections to ensure data integrity.4. **Reporting**: Assist in generating and preparing reports based on the entered data. You will provide insights and summaries as needed by the team.Required Skills and Expectations:Candidates should possess strong typing skills and attention to detail. Familiarity with computer applications and data entry software is essential. Additionally, good communication skills and the ability to work independently are important for success in this role. A proactive attitude and a willingness to learn will be greatly valued, helping you thrive in our dynamic work environment.

We are looking for a Customer Service Executive to join our team in Navi Mumbai. This is an entry-level position suitable for recent graduates with 0 to 2 years of experience. You will play a vital role in assisting our customers and ensuring their needs are met effectively.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat. Provide accurate information about products and services and resolve any issues they may encounter.2. **Problem Solving**: Handle customer complaints efficiently and maintain a positive attitude while addressing their concerns. Strive to find the best solutions to enhance customer satisfaction.3. **Order Processing**: Assist in processing orders and managing customer accounts. Ensure that orders are confirmed and delivered on time, and update customers about their order status.4. **Feedback Collection**: Gather customer feedback and suggestions. This will help improve our services and products, contributing to overall customer satisfaction.5. **Team Collaboration**: Work closely with team members and other departments to create a seamless customer service experience. Communicate effectively to share customer insights.Required Skills and Expectations:Candidates should possess excellent communication skills in English and the local language. A polite and professional approach when dealing with customers is essential. Basic computer skills, including familiarity with software tools and email communication, are required. A positive attitude, willingness to learn, and ability to work in a team are highly valued. A graduate degree is necessary to apply for this position.

We are looking for a driven and enthusiastic Telesales Executive to join our team in Mumbai. In this role, you will be responsible for reaching out to potential customers, promoting our products, and closing sales over the phone.Key Responsibilities:- **Customer Outreach**: You will contact potential clients through outbound calls, introducing them to our products and services. Your primary goal will be to engage them and identify their needs.- **Sales Conversion**: You will actively follow up on leads and convert inquiries into sales. This will involve understanding customer requirements and persuading them to make a purchase.- **Database Management**: You will maintain accurate records of customer interactions and sales in our database, ensuring all information is up-to-date for future reference.- **Customer Relationship Management**: Building strong relationships with clients will be essential. You will address their queries and concerns, providing excellent customer service to encourage repeat business.Required Skills and Expectations:Candidates should have at least one year of experience in telesales or a similar role, demonstrating a solid understanding of sales techniques. A graduate degree is required. Effective communication skills, both verbal and written, are essential for engaging customers. You should possess strong persuasive abilities and the drive to meet sales targets. Additionally, candidates must exhibit a positive attitude, good listening skills, and the ability to work well in a team environment.

We are seeking a dedicated Customer Support Executive who will play a key role in ensuring customer satisfaction by providing excellent service. Candidates should have 1 to 7 years of experience in a similar role and possess a graduate degree.Key Responsibilities:- **Customer Interaction**: Engage with customers through various channels such as phone, email, or chat to address inquiries and resolve issues promptly and professionally.- **Issue Resolution**: Understand customer problems and provide effective solutions while maintaining a positive attitude throughout the interaction.- **Record Keeping**: Document customer interactions accurately in the system to help manage customer relationships and improve service quality.- **Collaboration**: Work closely with other teams to ensure that customer feedback is shared and used for continuous improvement of products and services.- **Follow-Up**: Ensure timely follow-up with customers to verify that their issues have been resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates must demonstrate strong communication skills, both written and verbal, and be able to interact with customers of diverse backgrounds. Proficiency in using customer support software and technology is also essential. The ideal candidate will be patient, empathetic, and possess excellent problem-solving capabilities. Attention to detail and the ability to multitask effectively in a fast-paced environment are crucial for success in this role.

FLUENT IN ENGLISH1-3 YRS EXP.SALARY 16-20 KCUSTOMER SUPPORT

Greeting From Vishakan Placement Service!!!Hiring Professional Course Advisor -Voice Sales (Female Candidate )Position: Professional Course AdvisorProcess: Sales (Lead Conversion)Industry:Corporate Education Consulting OrganisationWork Location: Ambattur OT ChennaiQualification: Graduate MustLanguage:Fluency in English/Hindi/TamilExperience: 3-5 Yrs (Relevant Exp in Telecaller Voice Process-Sales/ Product Sales/ B2B Sales/Sales Co-ordinator/Pre-sales executive/Student counselor) Salary: 25 k CTC - 32 k CTC + High Paid IncentiveSkills: Good communication in English-Tamil/ Ms-Office/B2C-B2B sales knowledge/ Mail Drafting / Lead Generation/Call Convincing skills/ Good attitude with professional.Skills Required:1.Applicants should possess at least one year of experience in a sales process, such as banking, insurance, or a related field.2.Robust sales and negotiation abilities3.Exceptional communication and interpersonal abilities4.Goal-driven mindset with a track record of meeting sales targets5.English-Tamil or Hindi additional Speaking candidate is preferredJD :Handle new leads and counsel the Employee on courseDevelop and execute strategies to drive business in new and existing marketsLeading the entire admissions of the region.Handling sales and Operations in PAN India.Mentor Sales team to help them achieve individual & team objectives Assess the strengths and weaknesses of the sales team and manage the sales program accordinglyProvide on-the-ground support for sales associates as they generate leads and close new dealsMeet with customers to discuss their evolving needs and to assess the quality of our companys relationship with them Develop and implement new sales initiatives, strategies and program.No of openings: 25 Female Candidate Only Age Range: 25 to 38 yearsJob timing : 9.30 AM- 6.30 PM /Sunday week-Off 100% Walkin Interview - Work From Office Immediate Joiner Must Interview Process: Walkin interview F2F- HR RoundWork Location: Chennai Ambattur OTCandidate Preferred Location: Ambattur OT/ Avadi/Ayyapakkam/ Thirumullaivoyal/ Avadi/Pattabiram/Thiruninravur/Annanur.Interested Candidate Call Immediately -will schedule walkin interview Contact Person: HR Pradeep +91 9551952508 jobvpservice@gmail.com

We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756

We are looking for 30 US taxation Execute Posts in Hyderabad, with deep knowledge in taxation & Voice process and Required Educational Qualification is : 12th Pass, 10th Pass