Voice Process Jobs

Company: Radical Minds TechnologiesJob Role: Customer Support Executive - Semi Voice ProcessWork Location: Multiple locations across BangaloreEligibilityFreshers are welcome to apply (Versant Level 5 skills preferred)Experienced candidates with prior customer support/chat process experience are preferredRequired SkillsExcellent communication skills in English and Hindi (mandatory)Proficiency in at least one South Indian language (Tamil, Telugu, Kannada, or Malayalam)Good customer handling and problem-solving abilitiesCompensationCTC: 18,000 - 23,000 per monthFinal salary will be determined based on interview performance and experienceShift DetailsRotational shiftsNo night shiftsAdditional InformationCandidates will be assessed during the interview process and may be assigned to any of the multiple customer support processes available with the client based on their skills and performance.Interested candidates can share their updated resume for further processing.

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

We are looking for a dedicated Call Center Agent to join our team in Bhubaneswar. This position is ideal for individuals who are seeking to start their career and have good communication skills. **Key Responsibilities:**- **Answering Calls:** You will respond to incoming customer calls, providing assistance and information as needed.- **Resolving Issues:** Help customers resolve their problems by understanding their needs and providing appropriate solutions.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers.- **Data Entry:** Maintain accurate records of customer interactions and update the database as required.- **Feedback Collection:** Gather and document customer feedback to help improve our services and processes.- **Team Collaboration:** Work closely with team members and supervisors to achieve departmental goals and maintain high service standards.**Required Skills and Expectations:**- Good communication skills are essential for effectively interacting with customers over the phone.- A positive attitude and strong problem-solving abilities will help in building rapport with customers and addressing their concerns.- Basic computer skills are necessary for data entry and documentation purposes.- Candidates should be flexible and able to work in a fast-paced environment while managing stress effectively.- A high school diploma (12th pass) is required, and previous experience in customer service will be a plus, but is not mandatory. If you enjoy helping others and want to start your career in a supportive environment, we encourage you to apply.

We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.

We are seeking a dedicated Telecalling Executive to join our team in Barabazar. The ideal candidate should have 1 to 7 years of experience and possess excellent communication skills to engage with clients effectively.Key Responsibilities:- **Outbound Calling:** Make calls to prospective customers to promote products or services, capturing their interest and providing detailed information.- **Lead Generation:** Identify potential leads through market research and initial contact, contributing to the sales pipeline.- **Customer Support:** Assist existing customers with queries, ensuring their issues are resolved promptly and satisfactorily.- **Database Management:** Maintain an organized database of customer interactions, updates, and feedback for continuous improvement in communication strategies.Required Skills and Expectations:Candidates must have a graduate degree and demonstrate strong verbal communication skills. A friendly and persuasive demeanor is essential to build rapport with clients. Proficiency in using CRM software for tracking calls and managing customer data is advantageous. A proactive approach to problem-solving and the ability to handle objections effectively will be key to achieving targets. Candidates should be comfortable working in an office environment and be adaptable to a fast-paced atmosphere. Team players who can collaborate and share insights with colleagues will thrive in this role.

We are looking for a dedicated Tele Caller to join our team in Pune. This role requires making outgoing calls to customers to promote services and gather information. The ideal candidate will have a friendly personality and a strong desire to help others.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to potential and existing customers to inform them about our services, answer their questions, and address any concerns they may have.- **Gather Customer Information:** Collect feedback and details from customers to help improve our services and understand market needs.- **Maintain Call Records:** Keep accurate logs of calls made, customer interactions, and any follow-up actions required to ensure streamlined communication and management.- **Achieve Sales Targets:** Work towards meeting or exceeding assigned sales goals by effectively promoting products and services to customers.- **Provide Excellent Customer Service:** Ensure a positive experience for the customers by being courteous, professional, and attentive to their needs during calls.**Required Skills and Expectations:**- Strong communication skills are essential to articulate ideas clearly and effectively to customers.- A pleasant and positive attitude is necessary to engage with customers and build rapport.- Ability to work in a structured environment, following guidelines for calls and maintaining compliance with policies.- Basic computer skills are needed to navigate call systems and record customer interactions accurately.- A willingness to learn and adapt is important for keeping up with product knowledge and industry trends.- Previous experience in a customer service or sales role is preferred but not required. Freshers are also encouraged to apply.

We are seeking an enthusiastic Telecaller to join our team on Fatehabad Road, Agra. This role is ideal for individuals with little or no experience, making it a great opportunity for recent school graduates.As a Telecaller, you will connect with potential customers over the phone, providing information about our products and services. You will play a vital role in building relationships with clients and contributing to the growth of our business.Key Responsibilities:1. **Outbound Calls**: You will make calls to potential customers, introducing our company and offering assistance regarding our products or services.2. **Customer Interaction**: Engage with clients to understand their needs, answer questions, and provide accurate information to create interest in our offerings.3. **Lead Generation**: Collect and input customer data into our system for potential follow-up, ensuring the information is correct and up-to-date.4. **Follow-Up Calls**: You will follow up with leads to confirm interest and schedule appointments for further discussions.5. **Feedback Collection**: Gather feedback from customers regarding their experience with our services and report insights to the management team.Required Skills and Expectations:Candidates should possess excellent communication skills and have a friendly, positive attitude. It is essential to be comfortable making phone calls and engaging with different types of customers. Strong organizational skills and the ability to work in a fast-paced environment are important. A willingness to learn and adapt will help you succeed in this role.

Job Description :Position: TelecallerExperience: 0-2 YearsJob SummaryWe are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and maintaining strong customer relationships. The ideal candidate should possess excellent communication skills and a customer-focused approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain company products and services to customers.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Schedule appointments, meetings, or product demonstrations when required.Maintain accurate records of customer interactions and follow-up activities.Handle customer queries and provide appropriate solutions.Achieve daily, weekly, and monthly call targets.Update customer information in the database/CRM system.Coordinate with internal teams to ensure customer satisfaction.Required SkillsExcellent verbal communication skills in Tamil and English.Good listening and interpersonal skills.Strong convincing and negotiation abilities.Basic computer knowledge and proficiency in MS Office.Ability to work independently and as part of a team.Positive attitude and customer-oriented mindset.Ability to handle pressure and meet targets.

We are looking for a dedicated Tele Caller to join our team in Bankura. This is a part-time position that allows you to work from home. The ideal candidate can be a fresh graduate or someone with up to 6 years of experience.**Key Responsibilities:**- **Making Calls:** Reach out to potential clients to introduce our services, ensuring a friendly and professional approach.- **Explaining Services:** Clearly describe the features and benefits of our services to potential customers to help them understand.- **Handling Inquiries:** Respond to user questions and concerns promptly, providing accurate information to nurture leads.- **Updating Records:** Maintain and update customer information in our database after each call, ensuring all data is accurate.- **Achieving Targets:** Work towards set sales targets by effectively communicating and persuading potential clients.- **Feedback Collection:** Gather feedback from customers about their needs and experiences to help improve our services.**Required Skills and Expectations:**- **Communication Skills:** Candidates should have clear and effective verbal communication skills to engage customers positively.- **Basic Computer Knowledge:** Familiarity with computers and software for data entry is essential.- **Listening Skills:** Ability to listen to customer needs and concerns is vital in providing the right solutions.- **Self-Motivated:** Be able to work independently with minimal supervision, managing time effectively.- **Adaptability:** Willingness to learn and adapt to the evolving needs of the business and customers. Candidates who meet these qualifications are encouraged to apply for this exciting opportunity!

Greeting From Vishakan Placement Service!!!!We are recruiting a Fresher Candidate For Domestic Voice Process (outbound calls ) *Industry: Domestic Voice Process Bpo *Process: NBFSI Personal Loan / Insurance *Job Role:* Telecaller ( Outbound - Sales) *Shift Timings:** Outbound Sales: 10:00 AM - 7:00 PM* Rotational Shift: 11:00 AM - 8:00 PM *Week Off:* Rotational *Salary:** CTC: 18,700* Take Home: 16,700 *Language Requirements (Any two regional language of the following):** Kannada* Telugu* Tamil* Hindi* Bengali* Odia *Key Responsibilities:**make it lead generate and convince the process. * Make outbound sales calls and achieve targets * Provide accurate information and resolve queries * Maintain call records and follow-ups *Eligibility:**Qualification: HSC/PUC/Diploma/ Any Degree/ Degree continue/ Arrears Candidate also apply.* Good communication skills* Basic computer knowledge* Freshers & experienced (06 Month -18 Months )candidates can applyLocation:* Banashankari 2nd Stage, BangaloreRemarks: 100% work from office- Direct Office Work Interview Process: Walkin interview -Face to Face interview- HR Round -Client interview Interview timing: 10 am- 4 pm(Please share your profile resume in mail)

We are looking for a dedicated and motivated Telesales Executive to join our team in Guma, North 24 Parganas. This role is ideal for individuals who enjoy speaking with customers and helping them find the right products and services.The Telesales Executive will be responsible for making outbound calls to potential customers, explaining our offerings, and closing sales. You will need to build rapport with clients, answer their questions, and provide excellent customer service. Key responsibilities include:- **Making Outbound Calls**: You will reach out to potential customers to introduce our products and services, ensuring you present information clearly and persuasively.- **Lead Generation**: Identify and qualify leads through research and customer interactions to build a strong client base.- **Achieving Sales Targets**: Meet or exceed monthly sales targets through effective communication and follow-up with potential clients.- **Customer Follow-up**: Maintain communication with customers after the initial call to address any concerns and encourage repeat business.To succeed in this role, it is essential to have strong communication skills and a friendly attitude. A willingness to learn and adapt is also important, as is the ability to handle rejection positively. You should be comfortable working in a fast-paced environment and have basic computer skills for data entry and record-keeping. A minimum of a high school diploma is required, and experience in sales is a plus but not mandatory. Female candidates are preferred for this position.

need to generate leads from the dialer,for loan requirement customer,have to identify the loan needed

Job Title: Inside Tele Sales ExecutiveCompany: Solve LegalX Private LimitedLocation: Tagore Park, Kolkata - 700039Experience: 1-4 YearsOpen Positions: 3-4

Job Role:Calling NGO donors and handling telecalling processCustomer follow-ups and information collectionResolving queries and maintaining customer relationshipsEligibility:10th / 12th PassGood communication skills mandatoryHindi & English requiredTelugu/Gujarati preferredFreshers & Experienced both can apply

Job Description:We are hiring Telecallers for a Real Estate process. Candidates should have good communication skills and basic computer knowledge.

Key Responsibilities:* Make outbound & handle inbound calls* Explain products & generate leads* Follow up with customers regularly* Maintain call records & database* Coordinate with sales & support teams* Handle customer queries professionally Required Skills:* Good communication & convincing skills* Basic computer knowledge* Confidence & positive attitude* Customer handling ability* Target-oriented approach Benefits:* Incentives* Growth opportunities* Training & support* Professional work environment

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.

As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.