Voice Process Jobs

We are looking for a Customer Care Representative to join our team in Jaipur. This role involves assisting customers with their inquiries and providing support to ensure a positive experience. **Key Responsibilities:**- **Respond to Customer Inquiries:** Answer phone calls, emails, and chat messages promptly to address customer questions and concerns.- **Provide Accurate Information:** Offer clear and correct details about products and services, helping customers make informed choices.- **Resolve Issues:** Handle customer complaints and problems by identifying solutions and ensuring resolution to enhance customer satisfaction.- **Document Interactions:** Keep accurate records of customer interactions and transactions for future reference and reporting.- **Maintain Knowledge Base:** Stay updated on product offerings, policies, and procedures to assist customers effectively.**Required Skills and Expectations:**- Strong communication skills are essential for clearly conveying information to customers and understanding their needs.- Problem-solving abilities are important to quickly find solutions and make decisions that will benefit customers.- Patience and empathy are necessary for dealing with diverse customer situations and providing a supportive experience.- Basic computer skills will be required to manage customer accounts and use customer management software effectively.- A high school education (12th pass) is necessary, and candidates with 0 to 6 years of experience in customer service will be considered.We are committed to creating a positive environment where you can grow while helping others.

We are looking for a BPO Telecaller to join our team in Kolkata. This is a full-time office job suited for individuals who have recently completed their 10th grade and are eager to start their career in the Business Process Outsourcing sector. **Key Responsibilities:**- **Making Calls:** You will be responsible for reaching out to potential customers to provide information about our services. Your communication skills will help create a positive impression.- **Understanding Customer Needs:** Listen attentively to customers' queries and concerns, ensuring you understand their needs to provide appropriate solutions.- **Recording Information:** Maintain accurate records of customer interactions in our database. This helps in tracking communication and following up effectively.- **Meeting Targets:** Work towards achieving daily and monthly call targets. Your performance will contribute directly to the team's success.- **Providing Feedback:** Share insights and feedback from customers with the team to help improve our services and customer experience.**Required Skills and Expectations:**Candidates should possess strong verbal communication skills, with the ability to convey information clearly and professionally. Basic computer knowledge is essential for data entry and managing customer records. A positive attitude and a willingness to learn are important, as is being a team player who can collaborate effectively with colleagues. Punctuality and reliability are also expected, as this role will require consistent attendance at the office. Previous experience is not required, but any exposure to customer service can be beneficial.

As a Customer Care Associate, you will be the first point of contact for our customers, helping them with their inquiries and issues. This role is perfect for motivated individuals who want to start their career in customer service.Key responsibilities include:- Responding to Customer Inquiries: You will answer questions from customers via phone, email, or chat, ensuring they receive clear and accurate information.- Resolving Issues: When customers face problems, you will help find solutions quickly and efficiently, ensuring their concerns are addressed.- Providing Product Information: You will assist customers by providing detailed information about our products and services, guiding them through their choices.- Maintaining Records: Accurate documentation of customer interactions and feedback will be important to improve our service. You will log this information properly.Required skills and expectations:You should have strong communication skills, both written and verbal, to effectively assist and engage with customers. A good understanding of basic computer applications is essential, as you will use various tools to manage customer inquiries. Being patient and empathetic is important, as you will handle different customer emotions. A positive attitude and the ability to adapt quickly to changing situations are crucial for success in this role. This is a full-time work-from-home position, ideal for recent graduates looking to kick-start their career in customer service.

We are looking for an enthusiastic and skilled Telecaller to join our team in Lucknow. The ideal candidate will have strong communication skills and experience in calling, helping us connect with clients across various regions.Key Responsibilities:1. **Client Engagement**: Initiate and maintain conversations with potential clients through phone calls, offering information about our products and services while understanding their needs.2. **Lead Generation**: Identify and qualify potential leads by researching and contacting prospects, ensuring an effective pipeline for our sales team.3. **Follow-Up**: Regularly follow up with leads and existing customers to nurture relationships, answer inquiries, and provide updates about our offerings.4. **Record Keeping**: Maintain accurate records of conversation details, leads, and outcomes in our CRM system, ensuring all data is up-to-date and organized for future reference.5. **Feedback Collection**: Gather feedback from clients about our services and suggestions for improvement, contributing to enhanced customer satisfaction.Required Skills and Expectations:Candidates should have a minimum of 2 to 8 years of experience in international telecalling or a related field. A graduate degree is necessary. Proficiency in English and other languages is an advantage. Excellent verbal communication skills, a friendly demeanor, and a persuasive approach are essential. The ability to handle objections and maintain a positive attitude in challenging situations will contribute to success in this role. Being adaptable and willing to learn is key.

We are 25 years experienced company in Real Estate Field. We proudly tell you that we makes our customers to fulfilled their Dreams and make our staff to improve their Financial Status through their career developments.Here, we hiring a staffs to join in our family for the following roll,Tele caller ( Female) :Work in Office PremisesFemale OnlyQualification - Min 10 standardFresher / ExperienceAge limit 25 to 45Want to join in our firm, Apply it in placement india .com. or call to fix your Interview 7810059057...

We are 25 years experienced company in Real Estate Field. We proudly tell you that we makes our customers to fulfilled their Dreams and make our staff to improve their Financial Status through their career developments.Here, we hiring a staffs to join in our family for the following roll,Tele caller ( Female) :Work in Office PremisesFemale OnlyQualification - Min 10 standardFresher / ExperienceAge limit 25 to 45Want to join in our firm, Apply it in Placement India .com. or call to fix your Interview 7810059057...

**Key Responsibilities:*** Build and maintain relationships with builders, contractors, and project clients.* Communicate with clients regarding cement requirements, quotations, and order status.* Coordinate with company officers for customer code opening and approval processes.* Prepare and send emails related to orders, quotations, and customer requirements.* Share daily dispatch reports with clients and management.* Follow up on pending orders, dispatches, and payments.* Coordinate with the logistics team to ensure timely delivery of cement.* Maintain customer records and update sales data regularly.* Handle customer inquiries and provide timely resolutions.* Generate leads and develop new business opportunities in the non-trade segment.* Prepare daily and monthly sales reports.* Ensure smooth communication between clients, officers, and dispatch teams.

Engage with customers over the phone to promote products or servicesHandle inbound and outbound calls to address customer inquiries and concernsProvide information about products, services, and promotionsAssist customers in placing orders and resolving complaintsMaintain accurate records of customer interactions and transactions

We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.**Key Responsibilities:**- **Responding to Customer Inquiries:** Handle incoming calls and messages to assist customers with their questions or issues.- **Providing Product Information:** Share details about our products and services, helping customers understand features and benefits.- **Resolving Issues:** Identify and troubleshoot customer problems to find suitable solutions promptly.- **Documenting Interactions:** Keep accurate records of customer interactions and transactions for future reference and quality assurance.- **Following Up:** Proactively reach out to customers after resolving issues to ensure their satisfaction.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively interact with customers.- **Problem-Solving Skills:** Be able to think critically and resolve customer issues in a timely manner.- **Patience and Empathy:** Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- **Basic Computer Knowledge:** Familiarity with computers and the ability to navigate software applications is important.- **Team Player:** Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!

Tele Sales Execituve - Male Job type:- Full time, permanent, work from office. Job Location:- Alambagh, Lucknow ( / ) Job role and responsibilities:- To make communication with our Associates. Finding out their problems. Should be tried to address their problems by him/her. Genuine problems should be forwarded to concern department by her. Follow-up of every grievance till it to be resolved. Reporting to management regarding serious & unresolved problems. Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them. Reminder Calls to our Associates regarding every months offers.Basic Eligibility criteria for applying:- Must have good speaking skills in English language. Working knowledge of MS-Excel. Must have Bachelor's degree.Salary:- Rs.10,000 - 15,000/- pm + benefits.Interview Details:- Mode:- Only Face to Face Day and timing:- Working days at 02:00-05:00 pmContact:- Ranjeet K. Rawat +91 9838088855 call / whatsapp

As a Calling Executive, you will play a crucial role in engaging with customers and promoting our services. Your primary responsibilities will include:- **Making Outbound Calls**: You will reach out to potential or existing customers to provide information about products and services, ensuring clarity and accuracy in communication.- **Customer Engagement**: You will listen to customer queries and concerns, ensuring that each interaction is handled with care and professionalism, leading to high customer satisfaction.- **Data Entry and Management**: You will maintain accurate records of customer interactions and feedback in our database, which helps in tracking performance and providing better service.- **Achieving Targets**: You will work towards meeting daily and monthly call targets, contributing to the team's overall success, and motivating yourself and your peers to excel.- **Team Collaboration**: You will work closely with team members and supervisors to share insights and best practices that enhance the calling process and improve customer experiences.For this role, you should possess the following skills and qualities:- **Strong Communication Skills**: You need to communicate clearly and effectively in both verbal and written forms to build rapport with customers.- **Listening Skills**: Ability to listen carefully to customer needs and respond appropriately.- **Positive Attitude**: A friendly and positive demeanor helps create a welcoming experience for customers.- **Basic Computer Skills**: Familiarity with using computers for data entry and managing customer information is essential.- **Eagerness to Learn**: A strong desire to learn and improve in a fast-paced environment is important, especially for those new to the workforce. This is a full-time position based in Kolkata, suitable for individuals with 0 to 5 years of experience.

We are looking for a telecaller executive to join our team in Chennai. The role involves engaging with customers over the phone, providing information, and assisting them with their queries. This is a full-time position suitable for candidates with 0 to 3 years of experience.Key Responsibilities:1. **Make Outbound Calls**: Reach out to existing and potential customers to inform them about our products and services. You will be required to communicate clearly and motivate them to consider our offerings.2. **Handle Inbound Queries**: Respond to incoming calls and address customer questions or concerns efficiently. A friendly and helpful approach is essential to build trust with callers.3. **Maintain Customer Records**: Keep accurate records of calls made, customer interactions, and feedback. This information is crucial for improving our service and tracking customer satisfaction.4. **Achieve Targets**: Work towards meeting daily and monthly calling targets set by the management. This will help you develop your skills and contribute to the team

Hiring: Banking Relationship ManagerLocation: Navi MumbaiEligibility: Any GraduateExperience: Freshers or 6 months to 1 yearLanguage: English + Hindi

* Good communication skills* Real estate sales experience preferred* Freshers with good attitude can apply* Target-oriented and customer-focused candidates* Attractive incentive* Growth opportunity* Supportive work environment

Job SummaryWe are looking for a proactive and confident Telecaller to support our recruitment team by contacting machine operators and coordinating their hiring for various project sites. The candidate will be responsible for reaching out to operators, explaining job opportunities, screening candidates, and coordinating with the HR and operations teams to fulfill the company's manpower requirements.Key ResponsibilitiesMake outbound calls to machine operators for recruitment purposes.Explain job roles, project locations, salary, and company policies to potential candidates.Screen candidates based on the company's hiring requirements.Maintain a database of operators, including their skills, experience, and availability.Coordinate interviews and joining formalities with the HR and operations teams.Follow up with shortlisted candidates until they join the assigned site.Build and maintain a network of skilled operators for future manpower requirements.Update daily call reports and recruitment status in the company's records.Meet recruitment targets within the given timelines.Required SkillsExcellent communication and convincing skills.Good telephone etiquette and interpersonal skills.Ability to build rapport with candidates.Basic computer knowledge (MS Excel, Google Sheets, or CRM software).Strong follow-up and organizational skills.EligibilityGraduate (preferred).0-2 years of experience in telecalling, or customer service.Freshers with excellent communication skills are welcome to apply.Preferred ExperienceExperience hiring machine operators, construction workers, or industrial manpower is an added advantage.Job TypeFull-TimeWork LocationOffice-basedSalaryCompetitive salary based on experienceWhy Join Us?Stable career growth opportunities.Friendly and supportive work environment.Opportunity to work with a growing organization and contribute to large-scale recruitment projects.

We are seeking a motivated and dynamic female Tele Caller to join our team in Dehradun. This full-time position is ideal for individuals eager to start or advance their careers in customer service and sales.**Key Responsibilities:**- **Outbound Calling:** Make calls to potential customers from provided lists to promote products and services. This involves clear communication to effectively convey the value of what we offer.- **Customer Interaction:** Engage with customers to understand their needs and address any queries they may have. Building rapport will help foster trust and increase the likelihood of sales.- **Lead Generation:** Identify and qualify leads during calls. Your ability to listen and ask the right questions will help determine which leads are worth pursuing.- **Record Keeping:** Maintain accurate records of customer interactions and sales outcomes in our database. This information is crucial for tracking performance and follow-ups.- **Feedback Collection:** Gather feedback from customers about our products and services. This feedback helps improve our offerings and customer satisfaction.**Required Skills and Expectations:**- **Communication Skills:** You should possess excellent verbal communication skills, enabling you to convey information clearly and effectively.- **Listening Skills:** Strong active listening abilities are essential for understanding customer needs and responding appropriately.- **Problem-Solving Attitude:** Be ready to handle objections and resolve issues that may arise during calls, showcasing strong interpersonal skills.- **Basic Computer Knowledge:** Familiarity with computer applications is necessary since you will be entering data and using software for customer management.- **Team Player:** Ability to work within a team environment while contributing positively to overall company goals. Ideal candidates will have a background in B.A, B.B.A, B.Com, B.Sc, B.E, or possess an advanced diploma, along with a passion for customer interaction and sales.

We are looking for a motivated Customer Support Representative to join our team. This full-time position is ideal for freshers who have completed their 12th grade and wish to start a career in customer service from the comfort of their homes in Rajkot, India.As a Customer Support Representative, your main role will be to assist customers by answering their questions and resolving any issues they may have. Key Responsibilities include:- **Responding to Inquiries:** You will communicate with customers via phone, chat, or email to provide timely answers to their questions about our products or services.- **Problem-Solving:** When customers face issues, you will identify the problems and offer effective solutions to ensure their satisfaction.- **Documenting Interactions:** It is important to record customer interactions in our system accurately to help maintain a clear understanding of each case for future reference.- **Providing Feedback:** You will relay customer feedback and suggestions to improve our products and services, helping us enhance the customer experience.The ideal candidate will possess excellent communication skills and a friendly attitude. You should be patient, empathetic, and able to handle difficult situations calmly. Strong problem-solving skills and attention to detail are essential, as is the ability to work independently and manage your time effectively while working from home.

As a Customer Support Executive, you will play a key role in ensuring customer satisfaction by addressing their inquiries and providing solutions. This position is ideal for freshers looking to start their careers in customer service. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and address concerns from customers through various communication channels like phone, email, or chat. This helps ensure customers feel supported and valued.- **Providing Product Information**: You will share details about products or services, helping customers make informed choices. This may involve guiding them through features, pricing, and promotions.- **Resolving Issues**: When customers face problems, you will investigate and provide effective solutions. Quick and accurate problem-solving is essential for maintaining customer trust and loyalty.- **Documenting Customer Interactions**: You will keep records of customer communications and issues, ensuring all information is organized for future reference. This is crucial for tracking recurring problems and improving service.- **Providing Feedback**: You will relay customer feedback to management. This input can help improve products, services, and overall customer experience.To succeed in this role, you should have strong communication skills, be patient, and possess a problem-solving mindset. Being tech-savvy and comfortable with using computers for customer interaction is important. A friendly and professional attitude will greatly enhance the customer experience. A passion for helping others will make you a great fit for this position.

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- **Assist with Troubleshooting:** Help customers resolve issues related to our products or services, guiding them through solutions.- **Maintain Customer Records:** Keep detailed and accurate records of customer interactions and issues in our database.- **Provide Product Information:** Educate customers about our offerings and help them make informed decisions based on their needs.- **Follow Up on Customer Concerns:** Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.**Required Skills and Expectations:**- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.

Job Title: MIS Operations Executive - AirtelLocation: ChennaiQualification: Any DegreeExperience: Freshers & Experienced can applySkills Required:Good knowledge of MS Excel (VLOOKUP, Pivot Table, Basic Formulas)Basic computer knowledgeGood communication skillsAttention to detail and accuracyJob Responsibilities:Prepare and maintain MIS reportsUpdate daily operational dataGenerate reports using ExcelEnsure data accuracy and timely reportingCoordinate with internal teams for data collection

Walk-in InterviewPosition: Customer Support Executive (Hindi / Telugu / Kannada)Job Responsibilities* Handle * Inbound Customer Calls** Register Customer Complaints* Coordinate with Service Engineers* Follow up on Service Requests* Maintain Service Records*Walk-in Interview Venue:**E-Solutions Infotech Pvt. Ltd.*2nd Floor, 45, Above Muthoot Finance, Srinivasa Nagar, Venkateswara Nagar, Koundampalayam, Coimbatore - 641030(Next Stop after Ganga Hospital)Salary: 12,500 - 15,000Freshers can applyImmediate JoiningKindly walk in with your updated resume. You may also refer your friends who are interested.For more details, please call us.Thank you!E-Solution Infotech Pvt. Ltd.