Voice Process Jobs

Location: Hitech-City ( HYD )We are looking for enthusiastic candidates to join our team for Inbound voice support with Axis Bank.Location: DIvyasree Omega, Hitech CityProcess: Voice Process Shift: 2:00pm- 11:00pm ( only for boys )8:00am- 8:00pm ( Rotational 9 hours shift ) ( only for girls ) Eligibility: Immediate ( Mandatory ) Languages Required: English, Hindi Mandatory ( Telugu + other language is acceptable ) Salary: Fresher: 15,000 in hand Exp: 19,000 CTCBenefits: Upto 2000 Transport Allowance Work Schedule: 6 working days, 1 rotational week off.Education: Need only graduation

As a Voice Process Executive, you will play a crucial role in ensuring excellent communication between our company and its customers. Your main job will involve handling inbound calls and providing support to clients with their inquiries. **Key Responsibilities:**- **Handle Customer Calls:** Engage with customers by answering their questions and resolving their issues efficiently and politely.- **Provide Support:** Offer guidance on products or services, assisting customers in navigating through any challenges they may face.- **Document Interactions:** Record details of customer interactions carefully to maintain accurate records of inquiries and resolutions.- **Team Collaboration:** Work closely with team members and supervisors to ensure smooth operations and escalate issues when necessary.- **Maintain Quality Standards:** Adhere to company policies and procedures to deliver high-quality service consistently.**Required Skills and Expectations:**- **Communication Skills:** You should possess strong verbal communication skills to interact effectively with customers and understand their needs clearly.- **Listening Abilities:** A keen ability to listen actively is important for understanding customer concerns and providing appropriate solutions.- **Problem-Solving Skills:** You must be capable of thinking quickly and developing solutions to resolve customer issues efficiently.- **Time Management:** The ability to manage your time well to handle multiple customer calls and tasks is essential for this role.- **Team Player:** You should be comfortable working as part of a team, contributing to a positive and supportive work environment.Candidates with 0 to 3 years of experience, including fresh graduates, are encouraged to apply. A minimum education of 12th pass is required for this position.

We are looking for a Customer Care Executive to join our team in Whitefield. This role is suitable for candidates with 0 to 3 years of experience, and a minimum of 12th-grade education is required. **Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring they receive accurate and helpful information.- **Provide Product Information:** Assist customers by explaining product features, benefits, and usage to facilitate informed purchasing decisions.- **Resolve Issues:** Tackle customer complaints and problems effectively, using the appropriate channels to meet their needs and enhance customer satisfaction.- **Maintain Records:** Document customer interactions and feedback accurately in our database to help improve service quality and streamline processes.- **Follow Up with Customers:** Reach out to customers post-service to ensure their issues have been resolved and they are satisfied with the assistance received.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for clearly conveying information and understanding customer needs.- **Problem-solving Abilities:** Candidates should be able to think quickly and offer practical solutions to customer issues.- **Basic Computer Skills:** Familiarity with computer use, including typing and navigating software, is necessary for managing customer interactions efficiently.- **Team Player:** A collaborative mindset is important for working seamlessly with colleagues and contributing to a positive work environment.- **Positive Attitude:** A friendly and positive demeanor is needed to create a welcoming experience for customers.

As a Telecaller Executive, you will play a vital role in connecting with potential customers and promoting our services. This part-time position allows you to work from the comfort of your home while gaining valuable experience in communication and sales.**Key Responsibilities:**- **Making Calls:** You will initiate calls to a list of potential customers, introducing our services and answering their queries.- **Providing Information:** It is your responsibility to clearly explain the features and benefits of our services, helping customers understand what we offer.- **Maintaining Records:** You will keep accurate records of calls made, customer feedback, and any follow-ups needed to ensure efficient communication.- **Achieving Targets:** You will work towards reaching daily or weekly targets set for customer contacts and service promotions.- **Customer Follow-Up:** After initial calls, you may need to follow up with customers to answer any additional questions and encourage them to consider our services.**Required Skills and Expectations:**- **Communication Skills:** You should possess clear and effective verbal communication skills and be able to converse confidently with different people.- **Listening Skills:** Good listening skills are essential to understand customer needs and provide appropriate responses.- **Self-Motivated:** As this is a work-from-home role, being self-driven and disciplined will help you succeed in completing your responsibilities.- **Basic Computer Skills:** Familiarity with using a computer and basic software tools will aid in managing calls and records efficiently. This position is ideal for freshers looking to build their careers in customer service and sales.

Teleconnect globel service company .we are hiring for the post of telecaller .education required 10 TH 12 TH pass . Good cummioncation skill .

As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with information about our services. Your main goal will be to address customer inquiries, resolve issues, and promote our offerings through calls.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to potential and existing customers to discuss our products and services.- **Information Gathering:** Collect feedback from customers about their experience and preferences to help improve our services.- **Issue Resolution:** Address and resolve customer complaints promptly to ensure satisfaction.- **Sales Support:** Promote products and encourage customers to make purchases by offering helpful information and answering questions.- **Data Management:** Update customer information in our database accurately after every interaction to maintain records.- **Reporting:** Provide regular reports on call outcomes, customer interactions, and feedback received.**Required Skills and Expectations:**You should be comfortable speaking on the phone and possess strong communication skills. A friendly and professional demeanor is essential to establish a good rapport with customers. Basic computer skills are necessary for updating records and using calling software. We expect candidates to be self-motivated, have a positive attitude, and be able to work independently from home. Being a good listener will help you understand customer needs better, contributing to effective solutions and sales. Flexibility in working hours is also essential, as you may need to adjust based on customer availability.

Job Role: Real Estate Executive (Lead Generation) Location: Mumbai (Ashar IT Park) Salary: Up to

We are HiringTelecalling Executive is a professional who communicates with customers over the phone to generate sales, provide information, resolve queries, or offer customer support.Key ResponsibilitiesMake outbound calls to prospective or existing customers.Answer inbound customer inquiries.Explain products or services clearly.Generate leads and schedule appointments.Follow up with customers and maintain relationships.Update customer information in the CRM/database.Meet daily or monthly calling and sales targets.Required SkillsExcellent communication and interpersonal skills.Basic computer knowledge (MS Office, CRM tools).Persuasion and negotiation skills.Active listening and problem-solving ability.Ability to work under targets and deadlines.Qualifications10+2 or any graduate (requirements vary by company).Prior telecalling/customer service experience is an advantage but often not mandatory.

As a Customer Support Specialist, you will play a crucial role in assisting our customers and ensuring their satisfaction with our services. Your main tasks will include:- **Responding to Customer Inquiries**: You will handle questions and requests from customers via phone, email, or chat, aiming to provide timely and accurate answers.- **Resolving Issues**: When customers face problems, you will troubleshoot and help them find solutions, working diligently to restore their satisfaction.- **Documenting Customer Interactions**: You will be responsible for recording all customer communications accurately in our systems to keep track of issues and resolutions.- **Providing Product Information**: You will inform customers about our products or services, helping them understand their features and benefits.- **Managing Customer Feedback**: Gathering and reporting customer feedback is essential for improving our services. You will ensure that this feedback is communicated to the relevant teams.To be successful in this role, you should possess strong communication skills, both written and spoken, to interact effectively with customers. Having a problem-solving mindset will be beneficial in addressing various customer concerns. Basic computer skills are needed for using customer support software and documenting interactions. A background in a relevant field such as B.A, B.C.A, B.B.A, B.Com, or any professional degree is preferred. You should also show a willingness to learn and adapt in a fast-paced work environment.

We are looking for a dedicated Tele Caller to join our team in Noida Sector 16. The ideal candidate will have 1 to 5 years of experience and should have completed at least the 12th grade. This full-time role involves making calls to clients and providing necessary information about our products and services.Key Responsibilities:1. **Client Communication**: You will be responsible for calling potential and existing clients to discuss our offerings and understand their needs. Clear communication is crucial for this role.2. **Lead Generation**: Your job will include identifying and following up on potential leads. You will document call outcomes and gather information that may help convert leads into customers.3. **Customer Support**: You will assist customers with their inquiries and resolve any issues they may have related to our products or services. A friendly and helpful attitude is essential.4. **Data Entry**: After each call, you will update our database with relevant information and track calls through our systems. Attention to detail here is very important.Required Skills and Expectations:- Strong verbal communication skills are essential to effectively convey information to clients.- A patient and persuasive demeanor will help in building rapport with customers.- Basic computer skills are necessary for data entry and using call management software.- You should be able to work in a team and adapt to a fast-paced environment. If you are motivated and enjoy working with people, we would love to hear from you.

We are looking for an International BPO Executive to join our team in Rajarhat. In this role, you will interact with international clients and help them with their inquiries and issues.**Key Responsibilities:**- **Customer Support:** Provide assistance to customers via phone, email, or chat to resolve their queries efficiently and effectively.- **Issue Resolution:** Identify customer problems and offer suitable solutions, ensuring that customer satisfaction is maintained.- **Data Entry:** Accurately enter customer information and feedback into our systems to ensure records are up to date and complete.- **Sales Support:** Assist in promoting our services and products, contributing to sales objectives by guiding customers through the purchase process.- **Feedback Collection:** Gather and document customer feedback to help improve our services and enhance the overall client experience.**Required Skills and Expectations:**Candidates should have 1 to 4 years of experience in a BPO or customer service role. A minimum educational qualification of 10th pass is required. Good communication skills in English are essential, as you will engage with international clients. You should be comfortable working in a team and possess a problem-solving attitude. Basic computer skills are necessary to handle data entry tasks effectively. Flexibility in working hours is expected to meet international client needs, along with a commitment to achieving targets and providing excellent service.

We are seeking a dedicated and motivated Telecaller Executive to join our team in Nungambakkam, Chennai. The ideal candidate will have experience in telecalling, strong communication skills, and a passion for customer service.Key Responsibilities:1. **Outbound Calls:** Make calls to potential customers to promote our products and services, ensuring a clear communication of our offerings.2. **Customer Interaction:** Engage with customers to understand their needs and provide appropriate solutions, fostering positive relationships.3. **Data Management:** Maintain accurate records of calls, customer interactions, and feedback in our database for future reference.4. **Follow-Up:** Conduct follow-up calls to ensure customer satisfaction and to inform them about new products or offers, enhancing customer retention.5. **Performance Reporting:** Report daily and weekly performance metrics to the team leader, helping to track progress and improve strategies.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess 1 to 7 years of relevant experience in telecalling. Strong verbal communication skills are essential, as is the ability to listen actively and respond appropriately. A positive attitude and the ability to work well in a team are important for this role. Additionally, candidates should be comfortable working in an office environment and be proficient in using basic computer programs for data entry.

We are looking for a detail-oriented Data Entry Operator to join our team. This part-time position allows you to work from home. The ideal candidate has a keen eye for accuracy and is comfortable using computers.**Key Responsibilities:**- **Data Input:** Enter data into the system accurately and efficiently to ensure all records are up to date.- **Data Verification:** Review and check data for errors or discrepancies, making corrections as needed to maintain data integrity.- **Record Keeping:** Organize and maintain files and records, both digital and paper, so that information is easily accessible.- **Reporting:** Assist in generating reports by compiling data from the database, facilitating better decision-making by management.- **Collaboration:** Work closely with team members to ensure data processes run smoothly and respond to any questions or issues that may arise.**Required Skills and Expectations:**- **Attention to Detail:** The ability to spot errors and inconsistencies is crucial for maintaining accurate records.- **Computer Proficiency:** Familiarity with basic computer applications, especially data entry software and Microsoft Office Suite.- **Time Management:** Capable of managing time effectively to meet deadlines and ensure timely completion of tasks.- **Communication Skills:** Clear and effective communication skills are needed for collaboration and reporting purposes.- **Adaptability:** Willingness to learn and adapt to new software and data management techniques as required.Candidates with 0 to 2 years of experience can apply, especially those who have completed their 12th grade.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

Key ResponsibilitiesOutbound & Inbound Calls: Make outbound calls to potential leads and answer incoming customer inquiries in a professional manner.Lead Generation & Qualification: Identify sales prospects, qualify leads, and schedule follow-ups or appointments for the sales team.Product Knowledge: Understand company offerings thoroughly to explain benefits and answer prospective client queries clearly.Database Management: Maintain and update accurate records of calls, customer feedback, and status updates in the CRM software.Relationship Building: Build trust and rapport with customers through active listening and effective objection handling.Goal Achievement: Meet or exceed daily/weekly key performance indicators (KPIs) for call volume, lead conversions, and sales targets.

We are looking for enthusiastic Telecaller Staff to join our team in Nashik. This full-time position requires a motivated individual who is eager to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Make Outbound Calls:** Engage with potential customers on the phone to promote our products and services, aiming to generate interest and drive sales.- **Handle Inbound Queries:** Respond to incoming calls from customers with professionalism, providing information and resolving any issues they may have.- **Maintain Call Records:** Log all customer interactions accurately in our database to keep track of communications and follow-up needs.- **Achieve Targets:** Work towards daily and monthly call targets set by the management, ensuring consistent performance and contribution to sales goals.- **Provide Feedback:** Share insights from customer interactions with the team to help improve services and products based on customer needs.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, in the local language and English. A positive attitude and a willingness to learn are essential for this role. You should be comfortable working in an office setting and able to work well in a team environment. Being organized and able to manage time effectively will help you succeed in meeting your targets. Prior experience is not required, making this an ideal opportunity for individuals looking to start their career in customer service.

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

Greeting From Vishakan Placement Service !!!!Walkin interview Fresher & Experience Candidate for Tamil Telecaller & Malayalam Telecaller & Kannada Telesales Position top leading Bpo Concern.Location:* Chennai Thoraipakkam OMR Process:* Personal Loan Sales - Lead GenerationEligibility:* Freshers & Experienced candidates welcomeQualification: HSC, Any Graduate or Degree DiscontinueSkills: V4 Comm skills + Convincing skills Sales knowledge 0-6 Months BPO Exp(Sales/Service)Fluency in English/Language speaks: Tamil & Malayalam & Kannada, Lead generation-outbound call sales skills/ Call convincing skills /Quick learner/Ms-Office/Computer Skills/Typing /Target oriented Job with high incentive.Shift:* 9:30 AM - 6:30 PMWeek Off:* Sunday fixedSalary Details:Tamil Process*(Outbound Call )CTC 21,000(Includes PF + PT + ESIC)In-hand 15979+ IncentivesWithout CTC-18000TH + Incentives No of opening:-100 (DOJ is post training certification CSR training is of 15 Days training)Malayalam Process*(Outbound Call )CTC 22000(Includes PF + PT + ESIC)In-hand 16,979 IncentivesWithout (PF+ESI) CTC:- 19000TH + Incentives No of opening:-50+ (DOJ is post training certification CSR training is of 15 Days training)Kannada Process*(Outbound Call )CTC 22000 (Includes PF + PT + ESIC)In-hand 16,979 IncentivesWithout (PF+ESI) CTC:- 19000TH + Incentives No of opening:-50+ (DOJ is post training certification CSR training is of 15 Days training)No of opening:-200(DOJ is post training certification CSR training is of 15 Days training)Interview Mode:* Direct Walk-in -HR Round-Communication skills Test-Online Technical interview-client Round. 100% work from office -Direct Office Work Immediate Joiner Must- spot Job Offer Candidate Preferred Location: Candidate Preferred Location: Perungudi/Taramani/Karapakkam/Thoraipakkam/ Palavakkam,kottivakkam,neelankarai,sholingnallur, thiruvanmiyur.Interested For Job Please Call Immediately(HR Pradeep)

Greeting From Vishakan Placement Service Dear jobseeker We are recruiting Debt Recovery Telecaller (Kannada,Telugu,Tamil,Malayalam,Hindi) position in reputed Bpo firm.Role: Debt Recovery Tele Caller (DRA)Qualification: Any Degree / 12th Pass (DRA / Non DRA)Fresher: 13K-15K inhand+ IncentiveExperience: 18K- 25K + Incentive(Relevant Exp in Debit recovery collection process -Telecaller)(DRA Certified Person: Salary Range: 20K- 25 K Inhand)Job time: 9:30am to 6:30 pmWeek off: Sunday