Voice Process Jobs

We are looking for a Customer Care Representative to join our team in Jaipur. This role involves assisting customers with their inquiries and providing support to ensure a positive experience. **Key Responsibilities:**- **Respond to Customer Inquiries:** Answer phone calls, emails, and chat messages promptly to address customer questions and concerns.- **Provide Accurate Information:** Offer clear and correct details about products and services, helping customers make informed choices.- **Resolve Issues:** Handle customer complaints and problems by identifying solutions and ensuring resolution to enhance customer satisfaction.- **Document Interactions:** Keep accurate records of customer interactions and transactions for future reference and reporting.- **Maintain Knowledge Base:** Stay updated on product offerings, policies, and procedures to assist customers effectively.**Required Skills and Expectations:**- Strong communication skills are essential for clearly conveying information to customers and understanding their needs.- Problem-solving abilities are important to quickly find solutions and make decisions that will benefit customers.- Patience and empathy are necessary for dealing with diverse customer situations and providing a supportive experience.- Basic computer skills will be required to manage customer accounts and use customer management software effectively.- A high school education (12th pass) is necessary, and candidates with 0 to 6 years of experience in customer service will be considered.We are committed to creating a positive environment where you can grow while helping others.

Scope of Business: ADVERTEX TECHNOLOGIES PRIVATE LIMITED is established as a Private Limited Company operating in the Micro enterprise tier. Positioned within the Services sector, the company focuses on office administrative, office support, and other business support activities, explicitly specializing in the activities of customer data security and call support services.We're Hiring: Customer Service Representative (Outbound - US Process)Location: saltlake, Kolkata (Work From Office Only)Contact- 7003126224Shift Time: 7.30 PM - 4 AM (Fixed Timing)Work Days: Monday to Saturday (6 Days a Week)Freshers Welcome!About Us - ADVERTEX TECHNOLOGIES PRIVATE LIMITED we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe.From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound US process.What You'll Be DoingMake outbound calls to US-based customers (night shifts)Share information about our services and offersGenerate leads, follow up, and keep conversations engagingMaintain accurate call records and customer infoBe the voice that makes a difference - helpful, polite, and professionalWhat We're Looking ForGreat communication skills (English fluency is a big plus!)Confidence on calls and a positive attitudeAbility to handle rejections without losing your coolBasic computer skillsFreshers encouraged to apply - training will be providedExperienced candidates must have valid document proof (ID, experience letter, etc.)Why Join Us?Fixed shift: 7.30 PM - 4 AM (US timing)Sundays OFFFriendly team, supportive work cultureLearn the ropes of the BPO industry and grow your careerAttractive salary + incentives for performanceBOTH Male & FemaleContact-7003126224

We are looking for an enthusiastic and skilled Telecaller to join our team in Lucknow. The ideal candidate will have strong communication skills and experience in calling, helping us connect with clients across various regions.Key Responsibilities:1. **Client Engagement**: Initiate and maintain conversations with potential clients through phone calls, offering information about our products and services while understanding their needs.2. **Lead Generation**: Identify and qualify potential leads by researching and contacting prospects, ensuring an effective pipeline for our sales team.3. **Follow-Up**: Regularly follow up with leads and existing customers to nurture relationships, answer inquiries, and provide updates about our offerings.4. **Record Keeping**: Maintain accurate records of conversation details, leads, and outcomes in our CRM system, ensuring all data is up-to-date and organized for future reference.5. **Feedback Collection**: Gather feedback from clients about our services and suggestions for improvement, contributing to enhanced customer satisfaction.Required Skills and Expectations:Candidates should have a minimum of 2 to 8 years of experience in international telecalling or a related field. A graduate degree is necessary. Proficiency in English and other languages is an advantage. Excellent verbal communication skills, a friendly demeanor, and a persuasive approach are essential. The ability to handle objections and maintain a positive attitude in challenging situations will contribute to success in this role. Being adaptable and willing to learn is key.

We are looking for a dedicated Customer Support Representative to join our team. This role involves assisting customers with their inquiries and ensuring a positive experience. Ideal candidates are friendly and eager to help.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, providing accurate information and resolving issues promptly.- Troubleshoot Issues: Identify problems customers may face and offer effective solutions to enhance their experience.- Maintain Customer Records: Keep detailed notes of customer interactions and inquiries to ensure follow-up and track common issues.- Collaborate with Team Members: Work closely with fellow team members to share insights and improve overall service quality.Required Skills and Expectations:Candidates should have strong communication abilities in English and Hindi, both spoken and written. A good understanding of customer service principles is essential, even for freshers. Since this is a work-from-home position, reliable internet access and a quiet workspace are crucial. Employees must demonstrate patience and empathy when assisting customers, ensuring they feel valued and understood. Basic computer skills, including familiarity with email and online support tools, are expected. Being proactive and having a willingness to learn are vital traits for success in this role.

Tele Sales Execituve - Male Job type:- Full time, permanent, work from office. Job Location:- Alambagh, Lucknow ( / ) Job role and responsibilities:- To make communication with our Associates. Finding out their problems. Should be tried to address their problems by him/her. Genuine problems should be forwarded to concern department by her. Follow-up of every grievance till it to be resolved. Reporting to management regarding serious & unresolved problems. Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them. Reminder Calls to our Associates regarding every months offers.Basic Eligibility criteria for applying:- Must have good speaking skills in English language. Working knowledge of MS-Excel. Must have Bachelor's degree.Salary:- Rs.10,000 - 15,000/- pm + benefits.Interview Details:- Mode:- Only Face to Face Day and timing:- Working days at 02:00-05:00 pmContact:- Ranjeet K. Rawat +91 9838088855 call / whatsapp

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We are looking for a telecaller executive to join our team in Chennai. The role involves engaging with customers over the phone, providing information, and assisting them with their queries. This is a full-time position suitable for candidates with 0 to 3 years of experience.Key Responsibilities:1. **Make Outbound Calls**: Reach out to existing and potential customers to inform them about our products and services. You will be required to communicate clearly and motivate them to consider our offerings.2. **Handle Inbound Queries**: Respond to incoming calls and address customer questions or concerns efficiently. A friendly and helpful approach is essential to build trust with callers.3. **Maintain Customer Records**: Keep accurate records of calls made, customer interactions, and feedback. This information is crucial for improving our service and tracking customer satisfaction.4. **Achieve Targets**: Work towards meeting daily and monthly calling targets set by the management. This will help you develop your skills and contribute to the team

Hiring: Banking Relationship ManagerLocation: Navi MumbaiEligibility: Any GraduateExperience: Freshers or 6 months to 1 yearLanguage: English + Hindi

* Good communication skills* Real estate sales experience preferred* Freshers with good attitude can apply* Target-oriented and customer-focused candidates* Attractive incentive* Growth opportunity* Supportive work environment

Job SummaryWe are looking for a proactive and confident Telecaller to support our recruitment team by contacting machine operators and coordinating their hiring for various project sites. The candidate will be responsible for reaching out to operators, explaining job opportunities, screening candidates, and coordinating with the HR and operations teams to fulfill the company's manpower requirements.Key ResponsibilitiesMake outbound calls to machine operators for recruitment purposes.Explain job roles, project locations, salary, and company policies to potential candidates.Screen candidates based on the company's hiring requirements.Maintain a database of operators, including their skills, experience, and availability.Coordinate interviews and joining formalities with the HR and operations teams.Follow up with shortlisted candidates until they join the assigned site.Build and maintain a network of skilled operators for future manpower requirements.Update daily call reports and recruitment status in the company's records.Meet recruitment targets within the given timelines.Required SkillsExcellent communication and convincing skills.Good telephone etiquette and interpersonal skills.Ability to build rapport with candidates.Basic computer knowledge (MS Excel, Google Sheets, or CRM software).Strong follow-up and organizational skills.EligibilityGraduate (preferred).0-2 years of experience in telecalling, or customer service.Freshers with excellent communication skills are welcome to apply.Preferred ExperienceExperience hiring machine operators, construction workers, or industrial manpower is an added advantage.Job TypeFull-TimeWork LocationOffice-basedSalaryCompetitive salary based on experienceWhy Join Us?Stable career growth opportunities.Friendly and supportive work environment.Opportunity to work with a growing organization and contribute to large-scale recruitment projects.

We are seeking a motivated and dynamic female Tele Caller to join our team in Dehradun. This full-time position is ideal for individuals eager to start or advance their careers in customer service and sales.**Key Responsibilities:**- **Outbound Calling:** Make calls to potential customers from provided lists to promote products and services. This involves clear communication to effectively convey the value of what we offer.- **Customer Interaction:** Engage with customers to understand their needs and address any queries they may have. Building rapport will help foster trust and increase the likelihood of sales.- **Lead Generation:** Identify and qualify leads during calls. Your ability to listen and ask the right questions will help determine which leads are worth pursuing.- **Record Keeping:** Maintain accurate records of customer interactions and sales outcomes in our database. This information is crucial for tracking performance and follow-ups.- **Feedback Collection:** Gather feedback from customers about our products and services. This feedback helps improve our offerings and customer satisfaction.**Required Skills and Expectations:**- **Communication Skills:** You should possess excellent verbal communication skills, enabling you to convey information clearly and effectively.- **Listening Skills:** Strong active listening abilities are essential for understanding customer needs and responding appropriately.- **Problem-Solving Attitude:** Be ready to handle objections and resolve issues that may arise during calls, showcasing strong interpersonal skills.- **Basic Computer Knowledge:** Familiarity with computer applications is necessary since you will be entering data and using software for customer management.- **Team Player:** Ability to work within a team environment while contributing positively to overall company goals. Ideal candidates will have a background in B.A, B.B.A, B.Com, B.Sc, B.E, or possess an advanced diploma, along with a passion for customer interaction and sales.

We are seeking a dedicated Tele Caller to join our team in Anna Nagar, Chennai. This entry-level position is ideal for individuals looking to start their careers in customer service and sales.Key Responsibilities:- **Customer Interaction**: Engage with potential customers through phone calls to promote our products and services. Build and maintain positive relationships with clients.- **Lead Generation**: Identify and qualify leads by conducting surveys and gathering information. Share valuable insights with the sales team to enhance our outreach.- **Data Entry**: Maintain accurate records of calls made and customer information in our database. Ensure all data is updated regularly to support team efforts.- **Feedback Collection**: Gather customer feedback on products and services. Share this information with management to aid in improving our offerings.Required Skills and Expectations:Candidates must possess strong verbal communication skills, with the ability to speak clearly and persuasively. A positive attitude and the ability to handle rejection gracefully are essential. Basic computer skills are required for data entry tasks, as well as the ability to work efficiently in a team environment. As we are looking for female candidates who have completed at least their 12th grade, no prior experience is necessary, making this a perfect opportunity for freshers eager to learn and grow in a supportive setting.

We are looking for a motivated and customer-focused Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, generating leads, and maintaining positive relationships with customers. The Telecaller should have excellent communication skills and the ability to achieve sales target.

As a Telesales Representative, you will play a key role in our sales team, engaging with potential customers over the phone to promote and sell our products or services. This position is located in Kolkata, and we welcome applicants with 0 to 5 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Customer Outreach:** Reach out to potential customers through phone calls to introduce our products, build interest, and capture leads.- **Product Knowledge:** Gain a comprehensive understanding of our product offerings to effectively communicate features and benefits to customers.- **Sales Pitch:** Deliver a clear and persuasive sales pitch to convince prospects to make a purchase or schedule further discussions.- **Customer Engagement:** Listen to customer needs and respond to inquiries to build rapport and trust, aiding in closing sales.- **Maintain Records:** Accurately record customer interactions and details of sales processes in our system for follow-up and analysis.- **Meet Targets:** Work towards achieving individual and team sales goals and targets through consistent performance.To be successful in this role, candidates should possess strong communication skills, a positive attitude, and the ability to handle rejection with resilience. Familiarity with basic computer applications and a willingness to learn are essential. We are looking for motivated individuals who can work collaboratively in a team environment and demonstrate a proactive approach to selling.

We are looking for a dedicated Tellecaller to join our team in Gurgaon. The ideal candidate will be responsible for reaching out to potential customers, promoting our services, and managing communications effectively.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to introduce and explain our services, aiming to generate interest and secure new business opportunities.- **Follow Up on Leads:** Contact potential clients who have shown interest in our services to nurture the relationship and encourage them to take action.- **Maintain Accurate Records:** Keep detailed notes of each call, including customer feedback and follow-up actions, in our CRM system to ensure seamless communication and tracking.- **Respond to Inquiries:** Address customer questions and concerns promptly and professionally to build trust and credibility with our clients.- **Meet Targets:** Work towards achieving individual and team targets for call volume and conversion rates, contributing to the overall success of the sales team.**Required Skills and Expectations:**- Strong Communication Skills: The candidate should speak clearly and confidently, with a friendly tone to engage customers effectively.- Basic Computer Knowledge: Familiarity with using CRM software and Microsoft Office to manage calls and keep records.- Problem-Solving Ability: The candidate should have the skill to handle customer issues with a positive attitude and provide solutions.- Goal-Oriented Mindset: The ability to work towards sales targets and stay motivated in a fast-paced environment.- Prior Experience: Candidates with 1 to 7 years of experience in telecalling or sales will be preferred. Candidates must have completed at least the 12th grade and be ready to work full-time in our office.

We are looking for a Data Entry Operator to join our team based in Ahmedabad, India. This part-time role is ideal for individuals with 0 to 1 year of experience and a minimum education level of 12th grade.As a Data Entry Operator, you will be responsible for accurately entering and managing data in our systems. Your role is important for ensuring that our data is up-to-date and organized.Key responsibilities include:- **Data Entry**: You will input information from various sources into our database. Attention to detail is essential to minimize errors.- **Data Verification**: You will check information for accuracy and completeness. This may involve comparing data with original documents or reviewing entries for inconsistencies.- **Record Maintenance**: Organizing and maintaining files and documents is crucial. You will ensure that all records are easily accessible and systematically stored.- **Reporting Issues**: If you discover any discrepancies or issues, you will report them to your supervisor. This helps in maintaining the reliability of data.To succeed in this role, you must have good computer skills, particularly with word processing and spreadsheet software. Strong attention to detail and the ability to work independently are essential. Additionally, good communication skills are necessary for collaborating with team members and addressing any queries. Flexibility to work from home is expected, and being organized will help you manage your workload effectively.

Walk-in InterviewPosition: Customer Support Executive (Hindi / Telugu / Kannada)Job Responsibilities* Handle * Inbound Customer Calls** Register Customer Complaints* Coordinate with Service Engineers* Follow up on Service Requests* Maintain Service Records*Walk-in Interview Venue:**E-Solutions Infotech Pvt. Ltd.*2nd Floor, 45, Above Muthoot Finance, Srinivasa Nagar, Venkateswara Nagar, Koundampalayam, Coimbatore - 641030(Next Stop after Ganga Hospital)Salary: 12,500 - 15,000Freshers can applyImmediate JoiningKindly walk in with your updated resume. You may also refer your friends who are interested.For more details, please call us.Thank you!E-Solution Infotech Pvt. Ltd.

We are looking for a BPO Telecaller to join our team in Anna Nagar, Chennai. This is a full-time position ideal for someone with a passion for customer service and communication skills, as you will be handling customer inquiries and providing support.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing accurate information about our products and services to enhance customer satisfaction.2. **Data Entry**: Maintain detailed records of customer interactions and update the database with relevant information to ensure accurate tracking of inquiries and resolutions.3. **Follow-Up Calls**: Conduct follow-up calls to customers to ensure their issues have been resolved and to gather feedback about their experience.4. **Team Collaboration**: Work closely with your team members to meet daily targets and share feedback to improve the overall customer service process.Required Skills and Expectations:Candidates should possess strong communication skills in English and Tamil. A friendly and patient attitude is essential for effectively handling customer calls. You should be comfortable working in a fast-paced environment and have basic computer skills for data entry tasks. Being a quick learner who can adapt to new information is crucial. As a female candidate, you will contribute positively to our diverse team, and your ability to work well with others will be highly valued. This role is perfect for individuals looking to start a career in the BPO sector, even if you have no prior experience.

We are seeking a motivated BPO Telecaller to join our team in Anna Nagar. This position is perfect for freshers looking to start their careers in the business process outsourcing sector. The ideal candidate will be female and should be ready to work full-time in an office setting.**Key Responsibilities:**- **Making Calls:** Reach out to potential clients or customers to promote services and gather feedback, ensuring effective communication throughout.- **Handling Inquiries:** Respond to customer questions and concerns, providing accurate information and resolving issues to enhance customer satisfaction.- **Data Entry:** Maintain and update customer information in the database, ensuring that all records are accurate and current for future reference.- **Following Scripts:** Use given scripts and guidelines during calls to maintain consistency and clarity in messaging.- **Reporting:** Document call outcomes and maintain logs to assist the management in analyzing telemarketing efforts and improving strategies.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively addressing customer needs and promoting services.- **Listening Skills:** Active listening abilities are crucial for understanding customer inquiries and responding appropriately.- **Team Player:** Willingness to work collaboratively with colleagues to achieve team goals and maintain a positive work environment.- **Adaptability:** Openness to learning and adapting to new processes and technologies in a dynamic work setting.- **Basic Computer Knowledge:** Familiarity with computer systems and data entry processes to accurately manage customer information.

We are looking for a motivated Customer Support Representative to join our team. This full-time position is ideal for freshers who have completed their 12th grade and wish to start a career in customer service from the comfort of their homes in Rajkot, India.As a Customer Support Representative, your main role will be to assist customers by answering their questions and resolving any issues they may have. Key Responsibilities include:- **Responding to Inquiries:** You will communicate with customers via phone, chat, or email to provide timely answers to their questions about our products or services.- **Problem-Solving:** When customers face issues, you will identify the problems and offer effective solutions to ensure their satisfaction.- **Documenting Interactions:** It is important to record customer interactions in our system accurately to help maintain a clear understanding of each case for future reference.- **Providing Feedback:** You will relay customer feedback and suggestions to improve our products and services, helping us enhance the customer experience.The ideal candidate will possess excellent communication skills and a friendly attitude. You should be patient, empathetic, and able to handle difficult situations calmly. Strong problem-solving skills and attention to detail are essential, as is the ability to work independently and manage your time effectively while working from home.

We are looking for a motivated and friendly Customer Support Executive to join our team. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade.Key Responsibilities:1. **Respond to Customer Inquiries:** Handle queries via phone, email, or chat, providing accurate information and support to enhance customer satisfaction.2. **Resolve Issues:** Identify and troubleshoot customer problems effectively, working to find solutions in a timely manner.3. **Document Interactions:** Maintain clear and detailed records of customer interactions and transactions in our system for future reference.4. **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.5. **Collaborate with Team:** Work with team members and other departments to ensure customer needs are met and contribute to a positive team atmosphere.Required Skills and Expectations:Candidates should have excellent communication skills and a friendly demeanor. The ability to listen effectively and empathize with customers is crucial. Basic computer skills are necessary to navigate customer support software and manage communications. A good understanding of customer service principles and a willingness to learn are also important. Strong problem-solving skills and attention to detail will help you succeed in this role. A positive attitude and a commitment to customer satisfaction are key qualities we value in our team members.

We are looking for a Customer Support Executive to provide exceptional service to our clients from the comfort of their homes. This role is ideal for freshers who are eager to develop their communication skills and work in a dynamic environment.Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and accurately.2. **Providing Solutions**: Your goal will be to understand customer issues and provide effective solutions, ensuring a positive experience that encourages loyalty.3. **Logging and Tracking Issues**: You will maintain records of customer interactions and issues, helping to track trends and improve service quality over time.4. **Collaborating with Team Members**: Working with colleagues, you will communicate effectively to share insights and strategies that enhance customer satisfaction.5. **Adhering to Policies and Procedures**: It

We are currently hiring for the position of Online Office Assistant (Remote) for a company based in Canada. Job Details: Remote position (Work from Home) Flexible working hours Open to freshers and experienced candidates Basic computer and communication skills required Key Responsibilities: Data entry and email handling Supporting daily administrative tasks Coordinating with team members remotely Compensation:Salary :- 30000 - 60000 Monthly (without Tax) Application Process:Please send your resume directly or apply via message.Only shortlisted candidates will be contacted.Thank you!

We are seeking a detail-oriented Data Entry Operator to join our team in Coimbatore, India. This part-time position is perfect for individuals who have recently completed their 12th grade and are looking to start their career. The role involves inputting and managing data accurately from the comfort of your home.Key Responsibilities:1. **Data Entry**: Accurately input data from various sources into our databases or systems. Attention to detail is crucial to ensure that all information is correctly recorded.2. **Review and Verify Data**: Regularly check and verify the entered data for accuracy and completeness. This involves cross-referencing the information with original documents.3. **Organize and Maintain Files**: Sort and store documents safely, ensuring all data can be easily accessed when required. This helps in maintaining an orderly and efficient workspace.4. **Follow Guidelines**: Adhere to company policies and data management procedures to ensure consistency and compliance in data handling.Required Skills and Expectations:- A minimum of 12th-grade education is essential.- Strong typing skills with a good speed and accuracy.- Familiarity with basic computer applications, particularly Microsoft Office.- Good attention to detail and a commitment to maintaining data integrity.- Ability to work independently and manage time effectively in a work-from-home setup.- Good communication skills to interact with team members as needed. This role is suitable for those beginning their careers and looking to gain experience in data management.

We are looking for a dedicated Data Entry Operator for a part-time position based in Guwahati, India. This role is suitable for individuals with little to no experience, making it a great opportunity for fresh school graduates.The key responsibilities include accurately entering data into our systems. You will be expected to manage data entry tasks efficiently while maintaining a high level of accuracy. Attention to detail is essential, as you will need to verify and correct any discrepancies in the information provided. Additionally, you will be responsible for organizing data into structured formats, which may involve sorting and classifying information to make it easy to retrieve.To succeed in this role, you need to have excellent typing skills and a good understanding of basic computer applications like MS Office, particularly Excel. Proficiency in English is also important for communication purposes. We expect you to demonstrate strong attention to detail and the ability to complete tasks independently while adhering to deadlines. Good communication skills will be helpful for clarifying any doubts and providing updates on your work progress. This position offers the flexibility of working from home, allowing you to balance your work and personal commitments effectively. A positive attitude and a willingness to learn will take you far in this role.

About UsArohi Global Textiles (OPC) Pvt Ltd. is a renowned brand in Lingerie & Underwear Manufacture segment in India. Arohi Provides Premium quality and skin friendly underwear for men, women and kids. Arohi Global Textiles (OPC) Pvt Ltd partners with entrepreneurs and distributors to launch private-label innerwear and underwear lines. Role OverviewWe are hiring 5 Inside Sales Executives to make outbound calls to qualified leads interested in starting a distribution business with Arohi Global. The role is conversion-focused: you will explain our new business model of own brand, answer queries, overcome objections, and convert leads into clients. Immediate joiners preferred.