Voice Process Jobs

BPO Non-Voice Process - Job DescriptionA BPO non-voice process involves handling customer or business-related tasks without making or receiving phone calls. Employees primarily work through email, chat, data entry, back-office operations, and document processing.Key ResponsibilitiesRespond to customer queries through email or chat.Process and verify customer information and documents.Perform accurate data entry and data validation.Handle back-office tasks according to company procedures.Update customer records and maintain databases.Review and process requests, forms, or transactions.Meet daily productivity, quality, and accuracy targets.Follow company policies, data-security guidelines, and standard operating procedures.Escalate complex issues to the appropriate team when required.Skills RequiredGood written English and communication skills.Basic computer and MS Office knowledge.Good typing speed and accuracy.Attention to detail.Ability to work with repetitive tasks and deadlines.Basic problem-solving and analytical skills.

Spancore Technology - BPO Voice ProcessLocation: CoimbatoreJob Type: Full-TimeProcess: BPO Voice ProcessSkills: Excellent English Communication, Customer Handling, Basic Computer KnowledgeEligibility: Freshers & ExperiencedSalary: Good Salary Package + Incentives We are hiring candidates for a BPO Voice Process role in Coimbatore. The role involves handling customer calls, understanding customer requirements, providing accurate information, and resolving queries professionally.Candidates should have good English communication, customer-handling skills, and basic computer knowledge. Both freshers and experienced candidates can apply. This is a full-time opportunity with a good salary package and incentives.

Telecalling voice processJob role collectionsLoan pending emi collectionAny languages Role Summary: Act as the primary voice of the company to pitch services, nurture leads, or support existing customers. Core Tasks: Make outbound cold/warm calls, handle inbound support queries, and document logs accurately. Average Salary: 8,000 to 21,000 per month (plus performance incentives).Key Responsibilities Lead Generation: Dial numbers from provided databases to introduce products or services. Customer Support: Answer incoming requests, address complaints, and explain product features. CRM Management: Record call outcomes, update customer information, and schedule follow-ups. Target Achievement: Meet daily or monthly quotas for calls made, leads qualified, or sales closed.Required Skills & Qualifications Education: High school diploma or 12th pass minimum. Communication: Clear verbal skills, good listening ability, and strong local/English language proficiency. Technical Skills: Basic computer literacy and familiarity with CRM software. Soft Skills: Patience, resilience against rejection, and problem-solving.You can review a full template guide on Indeed's Telecaller Guide or check requirements via Betterteam's Job Description.If you want, I can help you: Tailor this description for a specific industry (like real estate or tech support) Write custom interview questions for hiringIndeedTelecaller Job Description [Updated 2026]Core Role: Gather leads, generate sales, and document customer feedback via phone, email, chat, and social media. Duties: Inform prospects of offerings, modify ...BetterteamTelecaller Job DescriptionTelecaller Requirements: * High school diploma or equivalent. * Prior experience as a telecaller or similar. * Completion of a sales-related training program is...We Create ProblemsTelecaller Job Description, Roles & ResponsibilitiesRole: Telecaller responsible for inbound/outbound calls, lead generation, sales, and customer query resolution. Responsibilities: Make/receive calls, follow up ...InternshalaJob Description for Telecaller with Samples [2026 Guide] - Internshala3. Job Responsibilities of Telecaller * Initiate outbound calls to potential customers to introduce and promote products/services. * Conduct follow-up calls to ...RazorpayTelecaller Job Description: Free Sample, Responsibilities, Skills, and Success - Razorpay LearnRole Overview: Telecallers bridge companies and customers via inbound and outbound calls, driving sales, lead generation, and query resolution. Responsibilities...QandleTelecaller Job Description Template QandleDefinition: Professional making outbound or receiving inbound calls across industries like banking, insurance, real estate, and e-commerce to promote products, ...YouTubeIrritating Facts2mJob description of Telecaller - Role, Responsibilities & SkillsNeoDoveTelecaller Job Description, Responsibilities & Skills - NeoDoveRole: Telecallers contact existing and prospective clients via inbound/outbound calls and emails to generate leads, sell products, explain benefits, and retain ...YouTubeTeamlease4:10Telecaller Roles and Responsibilities in India - Career growth and Salary ...

Customer Support Executive Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.

International Telecaller Process: (Blended - Voice/Email/Chat) Location: Airoli, Navi Mumbai Criteria:* Graduate OR HSC with 6 month Experience (On Paper)* Good Communication Skills* HSC Certificate Mandatory* LGBTQ+ & PWD Candidates are Encouraged to Apply Salary:* 28,000 In-hand* 35000 CTC Shift: 247 Rotational Shifts Working Days: 5 Days Working Week Off: 2 Rotational Week Offs Perks:* One-Way Cab Facility (As Per Shift Timings)* Internal Job Posting (IJP) Opportunity After 1 Year* Gym Facility* Provident Fund (PF)*Interested people can call on this number HR* *91 84240 18670** HR Round* Assessment* Operations Round

As an Executive - Customer Service, you will be responsible for communicatingwith consumers of healthcare andtelecommunication providers in the United States. Depending on the assignedprocess, you may be responsible forassisting customers with their queries, providing information and support,resolving service-related concerns, orcontacting consumers regarding overdue and unpaid bills on behalf of theclient.For collection-based processes, you will communicate with consumers over thephone, understand their paymentsituation, and negotiate and facilitate payment of outstanding balances whileensuring professional and customer-focused experience.Utilize effective verbal communication and customer service skills whilecommunicating with customers to resolve theaccount delinquency.Able to manage difficult customer issues while working in a fast-pacedenvironmentDetermine the reason for delinquency and best course of action to assistconsumers.Engage our consumers with the highest level of respect and dignity.Document all collection efforts for each assigned account in accordance withestablished procedures and compliancepolicies.Communicate professionally and regularly with leadership and peers on statusof accounts, escalations in accordancewith established standards.Ensure all accounts in assigned lists are managed accurately and in a timelymanner.Calls are majorly outbound and over a period moves to a blended(inbound/outbound) environment.Accounts are early/mid/late - stage defaults return payments, first paymentdefaults, and work date follow upassignments.

We are looking for a BPO Telecaller to join our team in Mohali. The ideal candidate will be a recent graduate, eager to start their career in a dynamic environment. This full-time position requires working from the office and offers an opportunity to develop communication skills.Key Responsibilities:- Making Calls: You will reach out to potential clients and conduct surveys or offer services according to given scripts.- Customer Interaction: Handle inbound and outbound calls, assist customers with their inquiries, and provide informative responses.- Record Keeping: Maintain accurate records of calls made, client interactions, and feedback to help improve future processes.- Team Collaboration: Work closely with team members to meet daily targets and share insights that can enhance operational efficiency.Required Skills and Expectations:Candidates should possess excellent verbal communication skills, enabling clear and confident interactions with customers. Strong listening skills are essential to understand customer needs effectively. A positive attitude and willingness to learn are crucial for success in this role. Basic computer proficiency is necessary to document calls and manage records. We prefer candidates who can work under pressure and demonstrate good time management to handle calls efficiently. Overall, a proactive approach and a commitment to delivering exceptional customer service will be key to thriving in this position.

Job Summary: UK based company dealing with customers of online store Follow up (with suppliers & courier) to ensure that appropriate actions are taken on customers' requests. Ability to listen carefully and understand British accentResponsibilities and Duties: Answer calls professionally to provide information about products, take/ cancel orders, or obtain details of complaints. Conduct regular outbound sales and follow-up calls to generate sales opportunities, convince customers to complete purchases, and encourage product reviews in line with company targets. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Willingness to solve customers' problems Refer unresolved customer grievances or special requests to designated departments for further investigation.Required Experience, Skills and Qualifications Fluent in English Excellent communication skills and ability to learn Knowledge of internet and ability to use Microsoft Office and email to quickly look up customer information Job Type: Full-time Schedule: UK shift

Role Summary: Act as the primary voice of the company to pitch services, nurture leads, or support existing customers. Core Tasks: Make outbound cold/warm calls, handle inbound support queries, and document logs accurately. Lead Generation: Dial numbers from provided databases to introduce products or services. Customer Support: Answer incoming requests, address complaints, and explain product features. CRM Management: Record call outcomes, update customer information, and schedule follow-ups. Target Achievement: Meet daily or monthly quotas for calls made, leads qualified, or sales closed

We are looking for a motivated Telecaller to join our team in Kolkata. This is a part-time, work-from-home position suitable for individuals with little to no experience, making it an ideal opportunity for freshers. nnKey Responsibilities:n- Make Outbound Calls: You will be responsible for reaching out to potential customers and providing them with information about our products or services.n- Handle Inbound Calls: Respond to incoming inquiries and assist customers with their questions or issues in a professional manner.n- Maintain Call Records: Keep accurate records of conversations and feedback from customers to help improve our services.n- Achieve Targets: Work towards achieving daily or weekly targets set by the team leader, ensuring a high level of customer satisfaction.nnRequired Skills and Expectations:nThe ideal candidate should have strong verbal communication skills and a friendly demeanor to engage effectively with customers. You should be able to listen carefully and respond appropriately to customer needs. Basic computer knowledge is essential, along with the ability to navigate through necessary software. A proactive attitude and willingness to learn are important traits for this role. As you will be working from home, self-discipline and excellent time management skills are crucial to ensure productivity and effectiveness in your tasks.

We are seeking a dedicated Tele Counselor to join our team in Konnagar, Hooghly. This full-time position is ideal for female candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. nnAs a Tele Counselor, you will play a vital role in assisting individuals through phone consultations and providing them with the information they need.nnKey responsibilities include:nn- Conducting Calls: You will make outbound calls to potential clients, providing them with information about our services and addressing their queries.n- Counseling: Offer guidance and support to clients based on their needs while maintaining a professional and empathetic approach.n- Record Keeping: Document important details from each call and maintain accurate records to ensure smooth follow-up and service delivery.n- Collaborating with Teams: Work closely with other departments to ensure that clients receive the best support and resources available.nnRequired skills and expectations include:nn- Strong communication skills are essential for effectively conveying information and ensuring a positive experience for clients.n- An empathetic demeanor is crucial for understanding and addressing the concerns of clients.n- Basic computer skills for maintaining records and using software applications relevant to the job.n- A willingness to learn and adapt to new processes to stay updated with company offerings and improve client interactions. nnCandidates who meet these criteria are encouraged to apply and become an essential part of our team.

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

We are looking for a dedicated and enthusiastic female Tele Caller to join our team in Darbhanga. This entry-level position is perfect for candidates with 0 to 1 year of experience who have completed their 12th grade. Key Responsibilities:1. Customer Outreach: Initiate calls to potential customers to promote our products and services, maintaining a friendly and professional demeanor.2. Information Gathering: Collect relevant information from customers to better understand their needs and provide them with appropriate solutions.3. Follow-Up Calls: Conduct follow-up calls to interested prospects and assist them with any inquiries they may have.4. Data Entry: Maintain accurate records of calls made and feedback received in our database to ensure effective tracking of customer interactions.5. Team Collaboration: Work closely with other team members to achieve targets and maximize customer satisfaction through effective communication.Required Skills and Expectations:Ideal candidates should possess strong verbal communication skills and have a friendly personality to engage with customers effectively. Additionally, the ability to listen and respond to customer queries is essential. Basic knowledge of computer operations is required for data entry tasks. Candidates should demonstrate a positive attitude, adaptability, and a willingness to learn. It is essential to work full-time from the office and contribute positively to the team environment.

Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.

Job Overview Role Summary: Act as the primary voice of the company to pitch services, nurture leads, or support existing customers. Core Tasks: Make outbound cold/warm calls, handle inbound support queries, and document logs accurately. Average Salary: 10,000 to 12,000 per month.Key Responsibilities Lead Generation: Dial numbers from provided databases to introduce products or services. Customer Support: Answer incoming requests, address complaints, and explain product features. Target Achievement: Meet daily or monthly quotas for calls made, leads qualified, or sales closed.Required Skills & Qualifications Education: High school diploma or 12th pass minimum. Communication: Clear verbal skills, good listening ability, and strong local/English language proficiency. Technical Skills: Basic computer literacy and familiarity with CRM software. Soft Skills: Patience, resilience against rejection, and problem-solving.You can review a full template guide on Indeed's Telecaller Guide or check requirements via Betterteam's Job Description.If you want, I can help you: Tailor this description for a specific industry (like real estate or tech support) Write custom interview questions for hiring.

We are seeking a dedicated Tele Caller to join our team in Noida. This full-time position is open to female graduates, including freshers, who are eager to learn and grow in a dynamic environment.In this role, your key responsibilities will include making outbound calls to potential clients and qualifying leads by pitching SIP and mutual funds. You will be responsible for updating our CRM system with lead information, conducting follow-ups, and setting appointments for further discussions.To succeed in this position, you need to have a strong command of both Hindi and English, as these languages will be used daily in communication with clients. Additionally, good organizational skills are essential for updating CRM entries and managing appointment schedules. You should be comfortable with repetitive tasks, as telecalling requires persistence and a positive attitude. This role requires an on-site presence in the office from Monday to Saturday, providing you with a structured work schedule while enhancing your communication and sales skills. We welcome fresh graduates who are passionate about building their careers in customer engagement and financial services. If you are a motivated individual looking to develop professionally, apply now to become a vital part of our team.

International Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled international customer calls and provided professional support to customers from different regions. Understood customer requirements, resolved queries and complaints, provided accurate information, and maintained a high standard of communication and customer service.Key Responsibilities:Handle inbound and outbound international customer calls.Communicate professionally with customers from different countries.Understand and resolve customer queries and concerns.Provide accurate information about products and services.Maintain customer records and update call details.Follow company policies, process guidelines, and quality standards.Meet productivity, quality, and customer satisfaction targets.Escalate complex issues to the appropriate team when required.

As a Non Voice Process Executive in Coimbatore, you will engage in data entry tasks and related activities. This role offers an opportunity for both freshers and experienced candidates, focusing primarily on efficient data handling within a supportive work environment.Key responsibilities include managing data entry processes accurately and expeditiously. You will be required to exhibit good typing skills and proficiency in English to ensure clear communication and quality output. Basic computer knowledge is essential as you will be utilizing various software and platforms to perform your tasks effectively.To excel in this role, you should have strong typing skills and a working understanding of basic computer operations. Proficiency in English, both written and verbal, is a must to ensure precise communication. The ideal candidate is detail-oriented and capable of maintaining focus in a fast-paced work environment.This is a full-time position that requires you to work on-site in Coimbatore. You may need to follow a structured shift schedule that encompasses working hours based on the company's operational needs. The organization values punctuality and consistency in attendance, as teamwork and collaboration are vital aspects of the work process. Candidates are expected to hold a minimum educational qualification of a 12th pass. Previous experience is not mandatory, making this an excellent opportunity for individuals looking to start their careers in the field of data entry.

Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.

Key ResponsibilitiesMake outbound calls to prospective customers.Handle inbound customer inquiries professionally.Explain products, services, and promotional offers to customers.Generate leads and schedule appointments for the sales team.Maintain accurate records of customer interactions and follow-ups.Achieve daily, weekly, and monthly calling targets.Address customer concerns and escalate issues when necessary.Update customer information in CRM or database systems.Build and maintain strong customer relationships.

Key ResponsibilitiesMake outbound calls to prospective customers and explain company products/services.Handle inbound calls and respond to customer inquiries professionally.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Update customer information and call records in the database/CRM.Schedule appointments or meetings for the sales team when required.Resolve customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.

We have an urgent requirement of 50 English speaking candidates for US Medical Billing process for Process Associate profile for Mohali Location.For Freshers CTC would be between 15,500 to 16,500 per month as per the skill set of the candidate.Eligibilities :Must be minimum 18 TO 30 years of age.Must be minimum Graduate/ +2 pass with 6 months of experience.Must be fluent in EnglishMust be able to read English and comprehend.Must have basic knowledge of computers.Must be ready to work in Night shifts (5:30pm to 2:30am)Must have valid educational proofs and identity proofs.

Good Communication Skill in English and Hindiage Limit 18 to 30good Typing Speedshift Rotational j0b Location Mohali

BPO Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled customer calls and assisted customers with their queries, requests, and concerns. Provided clear information and suitable solutions while maintaining professional communication. Managed customer interactions efficiently, documented call details, followed process guidelines, and worked toward customer satisfaction and productivity targets.Key Responsibilities:Handle inbound and outbound customer calls.Understand customer requirements and provide appropriate assistance.Resolve customer queries and complaints professionally.Maintain accurate customer and call records.Follow company processes and quality standards.Meet daily productivity and performance targets.Escalate complex issues to the appropriate team when required.

BPO Voice Process - Day ShiftLocation: Coimbatore, Tamil NaduJob Type: Full-TimeProcess: Voice Process / Customer SupportShift: Day ShiftJob DescriptionWe are hiring candidates for a BPO Voice Process role in Coimbatore. The position involves handling customer calls, understanding customer requirements, resolving queries, and providing professional customer support.ResponsibilitiesHandle inbound and outbound customer calls.Understand and resolve customer queries.Provide accurate information about products and services.Maintain proper customer records.Follow company processes and quality standards.Achieve assigned performance and productivity targets.RequirementsGood communication skills.Basic computer knowledge.Ability to communicate confidently over the phone.Freshers and experienced candidates can apply.Willingness to work in a day shift.Location: CoimbatoreShift: Day ShiftExperience: Freshers & ExperiencedEmployment Type: Full-Time

International Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled international customer calls and provided professional support to customers from different regions. Understood customer requirements, resolved queries and complaints, provided accurate information, and maintained a high standard of communication and customer service.Key Responsibilities:Handle inbound and outbound international customer calls.Communicate professionally with customers from different countries.Understand and resolve customer queries and concerns.Provide accurate information about products and services.Maintain customer records and update call details.Follow company policies, process guidelines, and quality standards.Meet productivity, quality, and customer satisfaction targets.Escalate complex issues to the appropriate team when required.