Voice Process Jobs

Location: Hitech-City ( HYD )We are looking for enthusiastic candidates to join our team for Inbound voice support with Axis Bank.Location: DIvyasree Omega, Hitech CityProcess: Voice Process Shift: 2:00pm- 11:00pm ( only for boys )8:00am- 8:00pm ( Rotational 9 hours shift ) ( only for girls ) Eligibility: Immediate ( Mandatory ) Languages Required: English, Hindi Mandatory ( Telugu + other language is acceptable ) Salary: Fresher: 15,000 in hand Exp: 19,000 CTCBenefits: Upto 2000 Transport Allowance Work Schedule: 6 working days, 1 rotational week off.Education: Need only graduation

NIGHT SHIFT BIG INCENTIVES WEEKENDS OFF Hiring: International Sales Associate (US Energy Campaign) Rajarhat 7:30 PM

Key Responsibilities:Prepare insurance quotes and policy comparisonsPolicy login and documentationRenewal follow-ups and policy servicingMaintain client records in Excel/CRMCoordinate with insurance companiesHandle emails and WhatsApp communicationSupport claim documentation

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- **Making Outbound Calls:** The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - **Lead Generation:** You will identify and gather information about potential clients to help build a strong customer database. - **Maintaining Records:** It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - **Providing Customer Support:** Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - **Following Up:** You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- **Maintain Customer Records:** Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- **Collaborate with Teams:** Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- **Provide Product Information:** Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.

We are looking for a Customer Care Representative to join our team in Jaipur. This role involves assisting customers with their inquiries and providing support to ensure a positive experience. **Key Responsibilities:**- **Respond to Customer Inquiries:** Answer phone calls, emails, and chat messages promptly to address customer questions and concerns.- **Provide Accurate Information:** Offer clear and correct details about products and services, helping customers make informed choices.- **Resolve Issues:** Handle customer complaints and problems by identifying solutions and ensuring resolution to enhance customer satisfaction.- **Document Interactions:** Keep accurate records of customer interactions and transactions for future reference and reporting.- **Maintain Knowledge Base:** Stay updated on product offerings, policies, and procedures to assist customers effectively.**Required Skills and Expectations:**- Strong communication skills are essential for clearly conveying information to customers and understanding their needs.- Problem-solving abilities are important to quickly find solutions and make decisions that will benefit customers.- Patience and empathy are necessary for dealing with diverse customer situations and providing a supportive experience.- Basic computer skills will be required to manage customer accounts and use customer management software effectively.- A high school education (12th pass) is necessary, and candidates with 0 to 6 years of experience in customer service will be considered.We are committed to creating a positive environment where you can grow while helping others.

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE WINX CONSULTING SERVICE Location: Begumpet (Near Rasoolpura Metro), Hyderabad Position: Customer Support Executive (Domestic Process)

We are 25 years experienced company in Real Estate Field. We proudly tell you that we makes our customers to fulfilled their Dreams and make our staff to improve their Financial Status through their career developments.Here, we hiring a staffs to join in our family for the following roll,Tele caller ( Female) :Work in Office PremisesFemale OnlyQualification - Min 10 standardFresher / ExperienceAge limit 25 to 45Want to join in our firm, Apply it in placement india com. or call to fix your Interview 7810059057...

Key ResponsibilitiesOutbound & Inbound Calls: Make outbound calls to potential leads and answer incoming customer inquiries in a professional manner.Lead Generation & Qualification: Identify sales prospects, qualify leads, and schedule follow-ups or appointments for the sales team.Product Knowledge: Understand company offerings thoroughly to explain benefits and answer prospective client queries clearly.Database Management: Maintain and update accurate records of calls, customer feedback, and status updates in the CRM software.Relationship Building: Build trust and rapport with customers through active listening and effective objection handling.Goal Achievement: Meet or exceed daily/weekly key performance indicators (KPIs) for call volume, lead conversions, and sales targets.

We are looking for a BPO Telecaller to join our team in Kolkata. This is a full-time office job suited for individuals who have recently completed their 10th grade and are eager to start their career in the Business Process Outsourcing sector. **Key Responsibilities:**- **Making Calls:** You will be responsible for reaching out to potential customers to provide information about our services. Your communication skills will help create a positive impression.- **Understanding Customer Needs:** Listen attentively to customers' queries and concerns, ensuring you understand their needs to provide appropriate solutions.- **Recording Information:** Maintain accurate records of customer interactions in our database. This helps in tracking communication and following up effectively.- **Meeting Targets:** Work towards achieving daily and monthly call targets. Your performance will contribute directly to the team's success.- **Providing Feedback:** Share insights and feedback from customers with the team to help improve our services and customer experience.**Required Skills and Expectations:**Candidates should possess strong verbal communication skills, with the ability to convey information clearly and professionally. Basic computer knowledge is essential for data entry and managing customer records. A positive attitude and a willingness to learn are important, as is being a team player who can collaborate effectively with colleagues. Punctuality and reliability are also expected, as this role will require consistent attendance at the office. Previous experience is not required, but any exposure to customer service can be beneficial.

As a Telesales Executive, you will play a crucial role in driving sales and building relationships with customers over the phone. Your primary responsibility is to engage with potential clients, present our products or services, and effectively close sales.**Key Responsibilities:**- **Conduct Outbound Calls**: Make calls to potential customers to introduce and explain our products, aiming to generate interest and drive sales.- **Build Customer Relationships**: Establish rapport with clients to understand their needs and preferences, ensuring a positive customer experience.- **Manage Sales Leads**: Track leads and follow up with customers to ensure they have the information they need to make a buying decision.- **Achieve Sales Targets**: Meet or exceed sales goals set by the management by actively promoting and selling our products or services.- **Update Customer Database**: Maintain accurate records of customer interactions and transactions in our database for future reference and follow-up.- **Provide Feedback**: Share insights with the management team regarding customer preferences and feedback to improve our offerings and sales strategies.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication skills are essential to effectively convey information and persuade customers.- **Listening Skills**: Ability to listen attentively to customer needs and respond accordingly to build trust and rapport.- **Persuasiveness**: Skilled in influencing customers towards making a purchase, while being respectful of their choices.- **Basic Computer Knowledge**: Familiarity with using phones and basic computer applications for record-keeping and communication.- **Team Player**: Willingness to collaborate with the team to achieve common goals and share insights.- **Positive Attitude**: Maintain a friendly and energetic demeanor to create a welcoming environment for customers.

As a Customer Care Associate, you will play a vital role in providing excellent support to our customers. Your primary focus will be to assist customers with their inquiries, ensuring they have a positive experience. **Key Responsibilities:**- **Customer Support:** Respond to customer queries via phone, email, or chat, ensuring prompt and friendly assistance.- **Issue Resolution:** Identify and solve customer problems efficiently, guiding them through solutions to enhance their satisfaction.- **Product Knowledge:** Maintain up-to-date knowledge of the products and services to provide accurate information to customers.- **Feedback Collection:** Gather feedback from customers to help improve services and products, contributing to overall business growth.- **Record Keeping:** Accurately document customer interactions and follow-up actions in the database for future reference.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to engage effectively with customers.- **Problem-Solving Skills:** Must be able to think critically and resolve issues quickly, ensuring customer satisfaction.- **Attention to Detail:** Ability to pay close attention to customer needs and concerns, providing tailored support.- **Technical Proficiency:** Familiarity with computers and basic software applications is necessary for managing customer interactions effectively.- **Team Player:** You should be able to work well within a team and support colleagues when needed.Candidates should have completed their 12th grade and must be male. This is a full-time position and will be conducted from home. No prior experience is required, making it an excellent opportunity for freshers.

We are looking for an enthusiastic and skilled Telecaller to join our team in Lucknow. The ideal candidate will have strong communication skills and experience in calling, helping us connect with clients across various regions.Key Responsibilities:1. **Client Engagement**: Initiate and maintain conversations with potential clients through phone calls, offering information about our products and services while understanding their needs.2. **Lead Generation**: Identify and qualify potential leads by researching and contacting prospects, ensuring an effective pipeline for our sales team.3. **Follow-Up**: Regularly follow up with leads and existing customers to nurture relationships, answer inquiries, and provide updates about our offerings.4. **Record Keeping**: Maintain accurate records of conversation details, leads, and outcomes in our CRM system, ensuring all data is up-to-date and organized for future reference.5. **Feedback Collection**: Gather feedback from clients about our services and suggestions for improvement, contributing to enhanced customer satisfaction.Required Skills and Expectations:Candidates should have a minimum of 2 to 8 years of experience in international telecalling or a related field. A graduate degree is necessary. Proficiency in English and other languages is an advantage. Excellent verbal communication skills, a friendly demeanor, and a persuasive approach are essential. The ability to handle objections and maintain a positive attitude in challenging situations will contribute to success in this role. Being adaptable and willing to learn is key.

We are 25 years experienced company in Real Estate Field. We proudly tell you that we makes our customers to fulfilled their Dreams and make our staff to improve their Financial Status through their career developments.Here, we hiring a staffs to join in our family for the following roll,Tele caller ( Female) :Work in Office PremisesFemale OnlyQualification - Min 10 standardFresher / ExperienceAge limit 25 to 45Want to join in our firm, Apply it in placement india .com. or call to fix your Interview 7810059057...

We are looking for enthusiastic and confident Female Telecallers to join our real estate sales team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to interact with customers professionally. The role involves handling inbound and outbound calls, generating qualified leads, and scheduling site visits for the sales team.Key ResponsibilitiesMake outbound calls to prospective customers from provided databases.Handle inbound customer inquiries professionally and provide project information.Explain project features, pricing, offers, and location advantages.Qualify customer requirements and schedule site visits.Maintain accurate records of customer interactions in the CRM or Excel.Follow up with prospective customers regularly to convert leads into site visits.Coordinate with the sales team for customer appointments and updates.Achieve daily, weekly, and monthly calling and lead generation targets.RequirementsFemale candidates only.Minimum qualification: Intermediate or Graduate.

Detailed Description: 1. Candidate is required to be flexible for work, where Shifts will be for 9 hours, including 1 hour breaks, and the timings will be from Morning 8 to evening 8. Candidate will be aligned in any shift between this 12 hours Window. 2. Candidate need to handle Inbound/Outbound Customer calls primarily, and answer their queries based on their Loans running with us. Hence, good communication skills in written as well as verbal is must. We will be providing all System and process training, as per requirement. 3. Candidates with prior experience in customer care profile will be preferred 4. Any additional language skills will be an added advantage i.e. Telegu /Tamil /Mallayam /Kannada /Gujarati /Marathi.5. This Job is for 7 days a week with 6 weekly Offs in a month and these will be provided as per Roster shared on weekly basis. 6. Candidates with self-conveyance and staying in and near GGN are preferred, since we are not providing transport ( Pick or Drop) 7. Candidate should be flexible to adjust and get trained for any other process as well, which will be as per Organization requirement from time to time.

Walk-in InterviewPosition: Customer Support Executive (Hindi / Telugu / Kannada)Job Responsibilities* Handle * Inbound Customer Calls** Register Customer Complaints* Coordinate with Service Engineers* Follow up on Service Requests* Maintain Service Records*Walk-in Interview Venue:**E-Solutions Infotech Pvt. Ltd.*2nd Floor, 45, Above Muthoot Finance, Srinivasa Nagar, Venkateswara Nagar, Koundampalayam, Coimbatore - 641030(Next Stop after Ganga Hospital)Salary: 12,500 - 15,000Freshers can applyImmediate JoiningKindly walk in with your updated resume. You may also refer your friends who are interested.For more details, please call us.Thank you!E-Solution Infotech Pvt. Ltd.

We are looking for enthusiastic Telecaller Staff to join our team in Nashik. This full-time position requires a motivated individual who is eager to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Make Outbound Calls:** Engage with potential customers on the phone to promote our products and services, aiming to generate interest and drive sales.- **Handle Inbound Queries:** Respond to incoming calls from customers with professionalism, providing information and resolving any issues they may have.- **Maintain Call Records:** Log all customer interactions accurately in our database to keep track of communications and follow-up needs.- **Achieve Targets:** Work towards daily and monthly call targets set by the management, ensuring consistent performance and contribution to sales goals.- **Provide Feedback:** Share insights from customer interactions with the team to help improve services and products based on customer needs.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, in the local language and English. A positive attitude and a willingness to learn are essential for this role. You should be comfortable working in an office setting and able to work well in a team environment. Being organized and able to manage time effectively will help you succeed in meeting your targets. Prior experience is not required, making this an ideal opportunity for individuals looking to start their career in customer service.

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.