Voice Process Jobs

WE ARE HIRING - BPO VOICE PROCESS Position: Voice Process Executive Location: Coimbatore - Gandhipuram Freshers & Experienced Candidates WelcomeEligibility:18-30 Years12th Pass / Any DegreeGood Communication SkillsBasic Computer KnowledgeImmediate Joiners Preferred Salary: 12,000 - 25,000 + Incentives Full-Time Office-Based JOIN NOW & START YOUR CAREER! SPANCORE TECHNOLOGYVoice-process roles generally involve handling customer calls, either inbound or outbound, depending on the process.

Job Description:We are hiring Telecallers for our UK Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Receive inbound calls and address customer inquiries professionally.Explain products, services, offers, and promotions to customers.Generate and qualify leads for the sales team.Follow up with customers regarding inquiries, appointments, or payments.Maintain accurate records of customer interactions and call outcomes.Achieve daily, weekly, and monthly calling targets.Resolve basic customer concerns and escalate complex issues when required.Update customer information in CRM or database systems.Ensure compliance with company policies and communication standards.

Company: Arihant CapitalLocation: Dewas, Madhya PradeshJob Type: Full-timeDepartment: Sales / TelecallingJob DescriptionWe are looking for an enthusiastic and confident Telecaller to join our Share Market/Stock Market team. The candidate will be responsible for connecting with potential and existing clients over the phone, understanding their requirements, explaining company products/services, and generating business leads.Key ResponsibilitiesMake outbound calls to potential and existing customers.Explain share market, investment and trading-related products/services to clients.Generate and follow up on leads through phone calls.Understand customer requirements and provide appropriate information.Maintain regular follow-ups with prospective clients.Achieve assigned daily/monthly calling and sales targets.Maintain proper records of calls, leads and customer interactions.Build and maintain good relationships with clients.RequirementsGood communication and convincing skills.Hindi communication is required; basic English will be an advantage.Fresher and experienced candidates both can apply.Candidates with telecalling, sales, banking, finance or stock market experience will be preferred.Basic computer knowledge.Positive attitude and willingness to achieve targets.Salary & BenefitsSalary:

We're Hiring - TelecallerCompany: RMS StonexLocation: Kishangarh, RajasthanPosition: TelecallerAbout the RoleRMS Stonex is looking for an enthusiastic and confident Telecaller to join our growing team. If you have good communication skills and enjoy interacting with customers, we'd love to hear from you.ResponsibilitiesHandle inbound and outbound customer calls.Explain company products and services to customers.Follow up with potential clients and generate leads.Maintain customer records and call reports.Coordinate with the sales team for customer requirements.Resolve basic customer queries professionally.Build and maintain positive customer relationships.Requirements:Good communication skills in English.Basic computer knowledge (MS Office, Email, Excel).Positive attitude and customer-friendly approach.1 Year ExperienceJob TypeFull-TimeOffice-BasedLocation:Kishangarh, RajasthanApply Now:9929546645info@rmsstonex.inJoin RMS Stonex and Build Your Future!Good People. Great Work. Brighter Future.Work Location: In person

Urgent Hiring International Voice Process PuneGreetings from KAP HR Services !We are hiring Freshers & Experienced candidates for an International Voice Process at our Pune location. Job Details:Process: International Voice SupportLocation: PuneEligibility: Freshers & ExperiencedShift: Rotational/Night ShiftsCommunication: Excellent English required Salary Package:Competitive CTC25-30% hike for experienced candidates (based on current in-hand salary) Qualifications:Minimum: HSC / Graduate (as per process)Freshers with good communication skills are welcome Selection Process:HR InterviewVNA & Ops Round Interested Candidates:Share your updated CV with details below:- Name :- Total Experience (if any) :- Current CTC / In-hand Salary :- Expected CTC :- Notice Period :- Location :

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer queries and provide accurate information.Generate and qualify leads through telecalling.Follow up with customers and prospects regularly.Maintain records of calls, leads, and customer interactions.Achieve daily/weekly/monthly calling and lead-generation targets.Coordinate with the sales team for lead conversion.Handle customer concerns professionally and escalate issues when required.Required SkillsExcellent verbal communication and interpersonal skills.Good Hindi and English communication; additional local language is a plus.Basic knowledge of MS Excel and computer applications.Good convincing and negotiation skills.Positive attitude and customer-oriented approach.Ability to work under targets and deadlines.

We are looking for a dedicated Telecalling Executive to join our team in Uttam Nagar, Delhi. The ideal candidate will focus on engaging with customers over the phone, handling inquiries, and promoting services effectively.Key Responsibilities:1. Customer Engagement: Initiate conversations with potential and existing customers to understand their needs, address queries, and provide relevant information about our services.2. Data Management: Maintain accurate records of customer interactions, feedback, and inquiries in our database to ensure effective follow-ups and service tracking.3. Sales Support: Assist in generating leads and contributing to sales targets by promoting our products and services during calls.4. Reporting: Provide regular reports on call outcomes, customer feedback, and suggestions for process improvements to the management team.5. Collaboration: Work with team members and other departments to ensure a seamless communication flow and enhance customer satisfaction.Required Skills and Expectations:Candidates must possess strong communication skills in Hindi or English and a friendly, approachable demeanor to connect with customers easily. Basic computer skills are necessary for data entry and record-keeping. We seek individuals who are proactive, enjoy talking to people, and can handle rejection constructively. A positive attitude and a willingness to learn are essential, even if you have no prior telecalling experience. Female candidates with a minimum educational qualification of 10th pass are encouraged to apply.

As a Tele Caller, you will be an essential part of our team, responsible for making calls to potential and existing customers. Your role will involve clear communication and effective problem-solving to meet customer needs.Key Responsibilities:- Outbound Calling: Initiate calls to prospective clients to promote products or services and generate interest.- Customer Engagement: Build rapport with customers, addressing their needs and inquiries, ensuring a positive experience.- Data Entry: Accurately record customer information and feedback during calls in our database to maintain accurate records.- Follow-ups: Timely follow up with leads and clients to convert inquiries into sales and strengthen relationships.- Feedback Collection: Gather insights from customers regarding their experiences and suggestions to improve services.- Collaborate with Team: Work closely with other team members to achieve sales targets and share valuable customer insights.Required Skills and Expectations:- A diploma in any field is mandatory, ensuring a basic level of education.- Candidates should have 1 to 4 years of experience in telecalling or a related field, showcasing their capability in handling calls professionally.- Effective verbal communication skills are essential to convey information clearly and persuasively.- Strong listening skills will help understand customer needs and provide appropriate solutions.- A proactive attitude and ability to work independently while being part of a team are crucial for success.- Familiarity with customer relationship management (CRM) software is a plus but not mandatory. This role requires dedication and the ability to work from the office in Sector 2, primarily dealing with customers over the phone.

WritingWE ARE HIRING!JOIN OUR TEAMCUSTOMER SUPPORT EXECUTIVEU.S. HEALTHCARE PROCESS Work From Home Pan India Package: 4 LPA CTC

Job Responsibilities:1. Handle inbound calls, emails, and chat support2. Address and resolve customer queries related to:3. Document verification and queries4. General product-related inquiries5. Maintain high-quality service and customer satisfaction6. Collaborate with internal teams to ensure smooth resolution of cases

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali

Key ResponsibilitiesMake outbound and receive inbound calls.Explain products and services to customers.Generate leads and follow up on prospects.Schedule meetings or appointments for the sales team.Maintain customer records and call logs.Handle customer queries and complaints professionally.Achieve daily and monthly call targets.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

We are looking for enthusiastic Telecaller Staff to join our team in Nashik. This full-time position requires a motivated individual who is eager to learn and grow in a customer-focused environment.Key Responsibilities:- Make Outbound Calls: Engage with potential customers on the phone to promote our products and services, aiming to generate interest and drive sales.- Handle Inbound Queries: Respond to incoming calls from customers with professionalism, providing information and resolving any issues they may have.- Maintain Call Records: Log all customer interactions accurately in our database to keep track of communications and follow-up needs.- Achieve Targets: Work towards daily and monthly call targets set by the management, ensuring consistent performance and contribution to sales goals.- Provide Feedback: Share insights from customer interactions with the team to help improve services and products based on customer needs.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, in the local language and English. A positive attitude and a willingness to learn are essential for this role. You should be comfortable working in an office setting and able to work well in a team environment. Being organized and able to manage time effectively will help you succeed in meeting your targets. Prior experience is not required, making this an ideal opportunity for individuals looking to start their career in customer service.

We are seeking a dedicated Tele Caller to join our team in Sector 2. This role is ideal for individuals who have excellent communication skills and a passion for customer service, whether you are just starting your career or have a bit of experience.Key Responsibilities:- Make Outbound Calls: You will be responsible for reaching out to potential customers, introducing our services, and gathering information to help meet their needs.- Manage Customer Queries: Address any questions or concerns from customers effectively, ensuring they feel heard and valued.- Maintain Accurate Records: Keep detailed records of calls made, customer interactions, and follow-up actions in our database to track progress and results.- Follow Up Leads: Revisit previous leads to nurture relationships and inform them about new services or offers that may interest them.- Achieve Targets: Work towards meeting individual and team performance targets for calls and sales, contributing to the overall success of the team.Required Skills and Expectations:Candidates should possess strong verbal communication skills to convey information clearly and effectively. Good listening skills are crucial to understanding customer needs and providing relevant solutions. As a Tele Caller, you should be proficient in basic computer operations, including data entry and using CRM software. A positive attitude, patience, and the ability to handle rejection are essential for success in this role. Previous experience in a similar position is a plus, but not mandatory, as we are open to training candidates with a diploma who show a willingness to learn and grow.

WE ARE HIRING - BPO VOICE PROCESS Position: Voice Process Executive Location: Coimbatore - Gandhipuram Freshers & Experienced Candidates WelcomeEligibility:18-30 Years12th Pass / Any DegreeGood Communication SkillsBasic Computer KnowledgeImmediate Joiners Preferred

We are looking for a BPO Voice Process Executive to join our team in Coimbatore. This role is ideal for candidates with 0 to 6 years of experience and requires at least a 12th-grade education. As a BPO Analyst, you will work full-time from the office and play a vital role in supporting our customers through voice communication.Key Responsibilities:- Customer Interaction: Communicate effectively with customers over the phone to address their queries and provide solutions, ensuring a positive customer experience.- Issue Resolution: Identify customer issues and work towards resolving them promptly, demonstrating problem-solving skills and patience.- Data Entry: Accurately input customer information and details of interactions into the system, maintaining up-to-date records for future reference.- Follow-Up: Conduct follow-up calls to ensure customer satisfaction and to provide additional assistance if required, showing commitment to customer care.- Team Collaboration: Work closely with team members and supervisors, sharing insights and discussing ways to improve service quality and efficiency.To be successful in this role, you should possess strong verbal communication skills and a good command of the English language. You need to be customer-focused, demonstrating a friendly and helpful attitude. Time management and organizational skills are essential to handle multiple tasks effectively. Additionally, you should be willing to learn new skills and adapt to the dynamic work environment. Familiarity with basic computer operations is important for managing data entry tasks efficiently.

WE ARE HIRING - INTERNATIONAL VOICE PROCESS Position: International Voice Process Executive Location: Coimbatore - Gandhipuram EligibilityAge: 18-30 YearsAny Degree / 12th PassExcellent English CommunicationBasic Computer KnowledgeFreshers & Experienced Both Can ApplyImmediate Joiners Preferred Salary: 15,000 - 30,000 + Incentives Full-Time Office-Based BUILD YOUR INTERNATIONAL BPO CAREER! SPANCORE TECHNOLOGY

Job Description:We are hiring Telecallers for our UK IVA Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Explain IVA process as per script- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience