Voice Process Jobs

Greeting From Vishakan Placement Service Hiring Voice Process/Telecaller (Telugu/Kannada/ Tamil ) in our Branded Matrimony Office. Industry: Matrimony Fresher Candidate Experience: 06 Month -12 Month (Relevant Exp in Telecaller/Telesales/ outbound call sales) Skills : Good in English/ Communication skills / Typing / Basic Computer skills/ convince skills/ Outbound call lead generate. BANGALORELanguages: English + Kannada / Telugu / TamilOpen Positions:25Eligibility:HSC Pass / GraduatesAge: 22-34 yearsMinimum 1 year of experience in Customer Service / RenewalsSalary: 18,000-22,000 take-home, based on last drawn salaryShift Timings:Female: 10:00 AM - 7:00 PMMale: 12:00 PM - 9:00 PMWeek Off: 2 rotational weekdays off (Monday-Friday)ROLE 2: PRODUCT ADVISOR - TELECALLING SALESBANGALORELanguages: English + Kannada / TeluguOpen Positions: 25Eligibility:HSC Pass / GraduatesMinimum 1 year of experience in Telesales / Telemarketing / Collections / Upselling / RenewalsSalary: 17,000-20,000 take-home + attractive incentivesShift: 10:00 AM - 7:00 PMWeek Off: 1 rotational weekday off100% work from Office/ Direct Office work Interview Process: Walkin interview- HR round- Client interview Immediate Joiner Work Location: 5th Block, Koramangala, Bangalore - 560034Interested For Job Please Call Immediately will schedule interview walkin call/whatapp : Vishakan Placement Service HR Pradeep +91 9551952508

Roles and Responsibilities* Handle outbound customer calls.* Respond to customer queries in a professional manner.* Provide accurate information about products and services.* Maintain customer records and update call details.* Resolve customer issues or escalate them when required.*Qualifications** Freshers can apply* Experienced candidates with tele-calling/customer support is an added advantage*Requirements** Good communication skills in English or Telugu.* Good listening and customer handling skills.* Basic computer knowledge and MS Office skills.* Willingness to work in a voice process.Contact us Share your cv to infoabisha03@gmail.comPhone :9566837857

Writing## Non-Voice Process - Span Core TechnologyCompany Name: Span Core TechnologyJob Role: Non-Voice Process ExecutiveLocation: Coimbatore, Tamil NaduContact Number: 9043326222Job Description:Span Core Technology is looking for candidates for a Non-Voice Process role in Coimbatore. The role involves handling customer queries and providing support through email, chat, data entry, and other text-based communication channels.Responsibilities:- Handle customer queries through email and chat.- Perform data entry and maintain accurate records.- Process documents and update information in the system.- Ensure quality and accuracy in daily tasks.- Meet productivity and performance targets.Requirements:- Basic computer knowledge and typing skills.- Good written communication skills.- Attention to detail and willingness to learn.- Freshers and experienced candidates can apply.Job Location: Coimbatore, Tamil Nadu

We are seeking a dedicated Customer Service Representative to join our team in Kolkata. This full-time role requires a commitment to providing excellent support and assistance to our customers, ensuring their needs are met effectively.nnKey Responsibilities:n- Responding to Customer Inquiries: Address customer questions and concerns through various communication channels, ensuring clarity and satisfaction in every interaction.n- Problem Resolution: Identify and resolve customer issues efficiently, demonstrating empathy and patience while working towards a satisfactory solution.n- Product Knowledge: Maintain a strong understanding of our products and services to better assist customers and provide accurate information.n- Documentation: Keep accurate records of customer interactions and feedback to help improve service delivery and customer satisfaction.nnRequired Skills and Expectations:nCandidates should have 1 to 2 years of relevant experience in customer service and must have completed at least their 12th grade education. Strong communication skills in English and the local language are essential for effective interaction with customers. The ideal candidate will be compassionate, patient, and proactive in addressing customer needs. A positive attitude and the ability to work well in a team are also important, as this position requires collaboration with colleagues to enhance overall service quality. This role is office-based, so applicants must be willing to work from the office in Kolkata.

We are looking for a Customer Service Representative in New Panvel, Navi Mumbai, to join our dynamic team. This full-time position is perfect for someone with 1 to 2 years of experience in customer service.nnAs a Customer Service Representative, your key responsibilities will include:nn- Responding to Customer Inquiries: You will answer questions and provide assistance to customers regarding our products and services, ensuring they have a positive experience.nn- Resolving Issues: You will handle and resolve any complaints or issues customers may have, demonstrating patience and empathy in every interaction.nn- Maintaining Records: You will keep accurate records of customer interactions, transactions, and suggestions for improvement, contributing to our overall service quality.nnTo succeed in this role, you should possess strong communication skills and be able to interact clearly and professionally with customers. Additionally, you should have good problem-solving abilities to effectively address customer concerns. nnWe expect you to be a team player who is willing to collaborate with colleagues to provide excellent service. Basic proficiency in using computers and CRM software is necessary to help in managing customer data efficiently. nnIf you are motivated to enhance customer satisfaction and have a passion for helping others, we encourage you to apply for this position in our office.

Job Title: Customer Support Executive - Domestic Voice ProcessJob Type: Full-TimeExperience: Freshers and Experienced CandidatesProcess: Inbound and Outbound CallingLocation: Noida 63Salary: 15,000 to 25,000Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate information.Manage customer complaints and ensure customer satisfaction.Communicate clearly with customers in a polite and professional manner.Maintain customer records and update call details in the system.Follow company policies, processes, and quality standards.Eligibility CriteriaFreshers and experienced candidates can apply.Good communication skills are required.Basic computer knowledge is preferred.Customer-handling and problem-solving skills.Ability to manage customer queries patiently and professionally.Candidates should be comfortable with inbound and outbound calls.Skills RequiredGood verbal communication skills.Customer service and query-handling skills.Active listening and problem-solving abilities.Positive attitude and willingness to learn.BenefitsTraining will be provided to eligible freshers.Growth opportunities.

Sales Executive - International Chat ProcessLocation : Belapur, Navi MumbaiExperience : Freshers / 0-3 YearsJob Type : Full-timeWork Mode : 100% Office-BasedShift Timing : Fixed Day Shift - 9:30 AM to 6:00 PMAbout the Company:BOVIN Technology is a company that specializes in the distribution of world-class brand CPU, RAM,SSD and GPU.With years of development, we become one of the largest IT wholesalers of IT relatedequipment. Our main business is in the area of Business laptop / MacBook/ Gaming laptops andmany more.We have a strong service team located in India, China, Dubai, Hongkong and upcomingother countries. Taking advantage of our strong supply channel and relationship with level onedistributors worldwide. We committed to constantly create value for our partners and our clients.Job Overview:We are seeking motivated and detail-oriented Sales Executives. The role involves interacting withinternational customers through online chat platforms, emails and other methods, understandingtheir requirements, and driving sales through effective written communication.This position is strictly chat-based, with no voice calls and no field work, offering a stable andprofessional office environment.Communicate with international clients and generate the leads. Present and promote company products/services professionally and follow up with thecustomers Understand customer needs and provide appropriate solutions Convert chat interactions into successful sales outcomes Meet assigned performance targets and maintain accurate customer and chat records Ensure quality, compliance, and customer satisfaction standards

Join our team as a Data Entry Specialist in a part-time work-from-home role. This position is ideal for freshers and requires candidates who have completed at least their 10th grade. As a Data Entry Specialist, your key responsibilities will include:- Data Input: Accurately entering data into our systems from various sources while maintaining a high level of precision.- Data Review: Checking and verifying information to ensure completeness and accuracy, helping to maintain our database integrity.- File Management: Organizing and maintaining digital files to ensure easy access and retrieval of information when needed.To be successful in this role, you are expected to have strong attention to detail. You should be comfortable working independently and managing your time effectively. Basic computer skills and familiarity with data entry software are essential. A proactive attitude and the ability to learn quickly will make you an excellent fit for our team.This role is exclusively open to female candidates and is perfect for anyone looking to gain experience while balancing other commitments. If you are a motivated individual seeking a flexible work opportunity, we encourage you to apply.

Job Title: Customer Care Executive, Night Shift (Voice Process)Company: Piezel Infotech LLPLocation: Plot No. 490-491, Udyog Vihar Phase III, Sector 20, Gurugram, Haryana 122016Employment Type: Full Time, Night ShiftSalary: 25,000 to 40,000 in-hand per monthIncentives: Up to 2,500 weekly and up to 10,000 monthlyJoining: Immediate joiners and freshers welcomeAbout the CompanyPiezel Infotech LLP is a customer support and business process services company based in Gurugram. We offer a supportive work environment with clear incentives for performance.Role OverviewWe are looking for confident, well-spoken Customer Care Executives for our night shift voice process. You will be the first point of contact for customers, resolving queries and delivering a professional service experience.Key ResponsibilitiesHandle inbound and outbound customer calls in a polite, clear and professional manner.Understand customer queries and provide accurate information and resolutions.Maintain call quality, process knowledge and adherence to company guidelines.Record call details and update customer information accurately in the system.Meet daily and weekly quality and productivity targets.Eligibility and SkillsMinimum qualification: 12th pass. Graduates and undergraduates are welcome.Prior experience in BPO or customer support is an advantage. Freshers can apply.Good communication skills: clear and confident spoken English and Hindi.Good customer handling: patience, politeness and the ability to resolve queries professionally.Active listening: understanding the customers concern fully before responding.Basic computer knowledge and willingness to work night shifts.Compensation and BenefitsIn-hand salary of 25,000 to 40,000 per month.Weekly incentive of up to 2,500 and monthly incentive of up to 10,000.Both-side AC cab facility.Provident Fund (PF).Health claim (medical insurance) facility.

Job Opening: Customer Support ExecutiveRole: Customer Support ExecutiveExperience: Freshers / ExperiencedLanguages Required: Telugu, Tamil, Kannada, Hindi, and EnglishSkills: Good communication and basic computer knowledge.Job Role: Handle customer queries and provide support over calls.Interested candidates can share their updated resumes to contact@dishha.com

Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Telecalling Executive - EMI Collections (Kolkata)Career Align Workforce is hiring Telecallers for an authorised BFSI partner (SBI, Bajaj Finserv, IDFC FIRST Bank, Tata Motors).* Role: Call retail loan defaulters, recover overdue EMIs, confirm payment dates, and guide customers on maintaining CIBIL scores.* Timings & Salary: 10:00 AM - 7:30 PM (Day Shift) 10,000 - 16,000/month + incentives.* Eligibility: 12th Pass or Graduate; fluent in Bengali & Hindi; freshers or experienced.* Fee: 100% Free Placement (Zero Candidate Fee).

As a Telecalling Executive, you will play a vital role in promoting our services and connecting with potential clients. This part-time position allows flexible working hours of 3-4 hours daily from 9 AM to 6 PM, Monday to Friday, while working from the comfort of your home.Key responsibilities include making outgoing calls to potential customers to introduce products and services, maintaining a positive attitude during calls, and providing accurate information to clients. You will be required to handle customer inquiries professionally, document call details, and follow-up calls as needed to enhance customer relationships. Your role will also involve participating in training sessions to improve your telecalling skills.Candidates should possess excellent communication skills and a friendly demeanor to engage effectively with clients. Strong listening skills and the ability to provide clear information will be essential. Basic computer proficiency is necessary to record call details and manage customer data.This position is open to individuals with 0 to 1 year of experience, and a minimum educational qualification of 12th pass is required. There are no specific physical requirements for this role, but a phone and internet access are essential to perform your duties efficiently. Join us to develop your telecalling abilities while contributing to our team's success.

Job Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes mohit.kumar@firstmeridianglobal.com

Greeting From Vishakan Placement Service !!!Urgent Requirement Telecaller (English-Tamil) -Personal Loan Process Position: Telesales Executive - Personal Loan Lead GenerationLocation:* Chennai Thoraipakkam OMR Qualification: HSC, Any Graduate or Degree DiscontinueEligibility:* Freshers candidates welcomePass-out: 2025-2026 EligibilitySkills: V4 Comm skills + Convincing skills Sales knowledge 0-6 Months BPO Exp(Sales/Service)Sales skills/ Call convincing skills /Quick learner/Ms-Office/Computer Skills/Typing /Target oriented Job with high incentive.Salary Details Tamil Process (100 Openings)* CTC: 21,000* In-Hand: 15,978 + Incentives* Without CTC: 18,000 Take Home + IncentivesShift Timing: 9:30 AM - 6:30 PMWeek Off: Sunday (Fixed)EligibilityTamil: Only V4 Skill Set Candidate No of openings: 90+ Language : Decent in English/ Fluent Tamil No of opening:-200(DOJ is post training certification CSR training is of 15 Days training)Interview Mode:* Direct Walk-in -HR Round-Communication skills Test-Online Technical interview-client Round. 100% work from office -Direct Office Work Immediate Joiner Must- spot Job Offer Work Location: Chennai Thoraipakkam OMR Candidate Preferred Location: Candidate Preferred Location: Perungudi/Taramani/Karapakkam/Thoraipakkam/ Palavakkam,kottivakkam,neelankarai,sholingnallur, thiruvanmiyur.Interested For Job Please Call ImmediatelyVishakan Placement Service (HR Pradeep)

Greeting From Vishakan Placement Service Hiring Telecaller/Telesales/Voice Process (sales) (Female) position in Sigma Consulting Company.Position: Professional Course AdvisorLocation: Ambattur Experience: 3 to 8 years(Relevant Exp in Lead Generate, B2B Lead sales, Telecaller, Telesales- loan, Insurance, Admission & Student Counselor, , Voice process Bpo, corporate sales)Employment Type: Full-timeIdentified and qualified new leads through calls, emails, networking, and social platforms.Engaged with potential customers to understand needs and present suitable solutions.Made outbound sales calls to prospective and existing customers to generate leads and promote products/services.Handled inbound inquiries, provided product information, and guided customers through the sales process.Identified customer needs through effective questioning and offered suitable solutions.Followed up on leads, quotations, and pending conversions to maximize sales opportunities.Maintained detailed call logs, lead status, and customer interactions in CRM systems.Achieved daily/weekly call targets, lead generation goals, and assigned sales KPIs.Built rapport with customers to improve engagement, trust, and the likelihood of conversion.Managed objections professionally and provided persuasive responses to influence buying decisions.Ensured high levels of customer satisfaction by addressing concerns and providing timely updates.Fixed Salary in CTC: 25k-35k + high paid incentive Job timing: 9.30 am - 5.30 pm/ Sunday week-off 100% work from office- Direct office workInterview Process: Direct Walkin interview- F2F- HR Round -MD RoundNo of openings; 16Immediate Joiner Must Job Location: AmbatturInterested Candidate for Job Please Call immediately Vishakan Placement Service

Sales Executive - International Chat ProcessLocation : Belapur, Navi MumbaiExperience : Freshers / 0-3 YearsJob Type : Full-timeWork Mode : 100% Office-BasedShift Timing : Fixed Day Shift - 9:30 AM to 6:00 PMAbout the Company:BOVIN Technology is a company that specializes in the distribution of world-class brand CPU, RAM,SSD and GPU.With years of development, we become one of the largest IT wholesalers of IT relatedequipment. Our main business is in the area of Business laptop / MacBook/ Gaming laptops andmany more.We have a strong service team located in India, China, Dubai, Hongkong and upcomingother countries. Taking advantage of our strong supply channel and relationship with level onedistributors worldwide. We committed to constantly create value for our partners and our clients.Job Overview:We are seeking motivated and detail-oriented Sales Executives. The role involves interacting withinternational customers through online chat platforms, emails and other methods, understandingtheir requirements, and driving sales through effective written communication.This position is strictly chat-based, with no voice calls and no field work, offering a stable andprofessional office environment. Communicate with international clients and generate the leads. Present and promote company products/services professionally and follow up with thecustomers Understand customer needs and provide appropriate solutions Convert chat interactions into successful sales outcomes Meet assigned performance targets and maintain accurate customer and chat records Ensure quality, compliance, and customer satisfaction standards

WritingWE ARE HIRING - NON-VOICE PROCESS Location: Gandhipuram, Coimbatore, Tamil NaduPosition: Non-Voice Process ExecutiveJob Description:- Handle customer queries through email, chat, and other text-based channels.- Process customer requests and update information in the system.- Perform data entry and maintain accurate records.- Review and verify customer information.- Provide timely responses while maintaining quality and accuracy.Eligibility Criteria:- Freshers and experienced candidates can apply.- Basic English reading and writing skills required.- Basic computer knowledge is preferred.- Good typing skills and attention to detail.- Immediate joiners preferred.Job Details:- Process: Non-Voice / Chat Support / Email Support- Job Type: Full-time- Work Location: Gandhipuram, Coimbatore- Shift: Day shift / Rotational shift, depending on the processContact / Apply Now: 9043326222Interested candidates can contact us for further details and interview information.Start your career in the BPO industry today!#Hiring #NonVoiceProcess #BPOJobs #CoimbatoreJobs #GandhipuramJobs #FreshersJobs #DataEntryJobs #ChatSupport #EmailSupport

WritingWE ARE HIRING - INTERNATIONAL VOICE PROCESS Location: Gandhipuram, Coimbatore, Tamil NaduPosition: International Voice Process ExecutiveJob Description:- Handle inbound and outbound calls from international customers.- Provide customer support and resolve customer queries professionally.- Communicate fluently in English with international clients.- Maintain customer satisfaction and follow company procedures.- Update customer details and call records in the system.Eligibility Criteria:- Freshers and experienced candidates can apply.- Good English communication skills are required.- Willingness to work night shifts or rotational shifts.- Basic computer knowledge is preferred.- Immediate joiners are welcome.Job Details:- Process: International Voice Process- Job Type: Full-time- Location: Gandhipuram, Coimbatore- Shift: Night shift / Rotational shift, depending on the processContact Now: 9043326222Interested candidates can call for more details and interview information.Grab the opportunity and start your career in the international BPO industry!#Hiring #InternationalVoiceProcess #BPOJobs #CoimbatoreJobs #GandhipuramJobs #FreshersJobs #CustomerSupport #NightShiftJobs

Roles and Responsibilities* Handle outbound customer calls.* Respond to customer queries in a professional manner.* Provide accurate information about products and services.* Maintain customer records and update call details.* Resolve customer issues or escalate them when required.*Qualifications** Freshers can apply* Experienced candidates with tele-calling/customer support is an added advantage*Requirements** Good communication skills in English * Good listening and customer handling skills.* Basic computer knowledge and MS Office skills.* Willingness to work in a voice processContact usmail : infoabisha03@gmail.comphone :9566837857

Position: Tele Sales OfficerLocation: HyderabadExperience: Minimum 6 months in Tele Sales / Customer SupportLanguages Required: Fluent in Kannada and EnglishSalary: Based on experience and interview performanceKey Responsibilities:Make outbound sales calls to potential customers and explain products/services clearly.Handle inbound customer enquiries and convert them into sales.Maintain customer records, follow-up leads, and ensure timely closures.Achieve daily/weekly/monthly sales targets.Provide accurate information about products, pricing, and offers.Maintain a high level of customer satisfaction through professional communication.Required Skills:Excellent communication skills in Kannada and English.Strong convincing and negotiation skills.Good listening ability and customer-handling skills.Basic computer knowledge (MS Office, CRM entry).Ability to work under pressure and meet targets.Eligibility:Minimum 6 months of experience in Tele Sales or Customer Care.Any bachelor of degree acceptedImmediate joiners preferred.

We have urgent requirement for International Voice Process Executive :Organized By VTekis Consulting Pvt Ltd .Walk In Drive on Saturday 05-10-2024 At 10:30 AMPosition : Voice Process ExecutivesExperience : 0-5 yearsQualification : PUC / Intermediate/ 10+3 (Diploma) / GraduationGender : Any Salary : 19k (Fixed 5K Incentives Monthly)Shift : Night ShiftWorking days : 5 Days (2 Rotational WeekoffsAge Criteria : 18 years to 30 yearsWork location : Uppal(Cab facility in 2ways, distance 23Kms from location)Benefits from Company: 2-way free transportation (Home Pickup and Drop) (Below 24Kms only) Self to work (STW) Rs.3300 (only for male employees)Roles and Responsibilities - Excellent communication and problem-solving skills respond to customer queries in a timely and accurate way Multi-tasking abilities & Patience when handling tough cases Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Identify customer needs and help customers use specific features Candidate with good customer service skills would be preferred Should be open to work in Night shifts / Rotational Shifts.Desired Candidate Profile :o Fluency in written and spoken English. o Result Oriented, self driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.Here we are requesting you to get below following documents 1.All Academics (from 10th, Inter mandatory & above documents)2.ID Proofs (Aadhar & Pan)Located in: UppalAddress: Located in: UppalAddress: O[24]7.ai, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039MAP:https::https://maps.app.goo.gl/ZrbMRWnx8CAvckm3A*Further any clarifications please call me on : Navyasri - 8143674590

Job Description: International Voice Process ExecutiveJob Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes at mohit.kumar@firstmeridianglobal.com

First Meridian hiring Announcement Urgent Hiring and immediate joiners preferred. Grab the opportunity .We're Hiring for one of our prestigious clients Job Title: Analyst Sales Operations(Bangalore)Work location: Domlur BangaloreWork Mode: Work From Office(3 days/week, 2 days WFH) (for female employee cab will be provided if shift timings are between 8pm to 6am)Candidates must be flexible for APJ, EMEA, and AMER shifts (assigned post-training)Interview Mode: Face-to-Face is MUSTJob Description:About Business Unit:Within the Master Data Governance (MDG) Organization, the purpose of the role is for driving operational efficiency, governance & accuracy within the MDG organization.Specifically, streamlining business processes and leveraging best practices.Role Overview:Focus is on centralizing administrative and system support functions and increasing our responsiveness to our business customers. The MDG analyst provides support to all Dell Technologies Business Units including but not limited to Sales, Services, Channels, Finance and other downstream clients.Key Responsibilities:Ability to work rotational hours APJ, US, EMEASupport and maintain all incoming MDG requestsComplete assigned daily requests in line with the defined SLAHandle customer escalations carry out root cause analysis on escalations with effective response timesAnalyze complex and disparate sets of data to make timely fact-based decisions and recommendationsAbility to engage with stakeholders to understand their needsAssist in preparing important KPIsProvide End of Quarter support aligning with key business units EOQ support structuresParticipate in regular team forums providing process improvement ideas and possible group training opportunitiesPrepare and deliver clear and well- organized presentations to stakeholders/team/leadershipGood team player with the ability to build rapport with stakeholders and fellow team members driving collaborative activities to achieve resultsPerforms other duties as requiredEssential Requirements:Strong English and local language spoken and writtenStrong analytical and customer service skillsExcellent organizational as well as multi- tasking skillsSelf-initiation and creative thinkingExcel and PowerPointHigh sense of urgencyDesirable Requirements:Proficient in MS Office applicationsSQL experience a plus but not requiredMandatory SkillsWorked in data management background,Handled any type of data.Support Experience, Working experience in Sales and/or Marketing domainExcellent verbal, and written communication skills.Multi-tasking capabilities, Stake holder management & engagement skills & real-time problem-solving skillIncubment should have worked in any international BPOLet me know if you know of anyone who would be a fit for this roleInterested candidates mail your resume : mohit.kumar@firstmeridianglobal.com

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.