Airport Manager 12th Pass Jobs in Patna

We are looking for enthusiastic Ground Handling Staff to join our team in Patna. This full-time role is ideal for individuals who are passionate about the aviation industry and eager to start their careers. Key Responsibilities: 1. **Passenger Assistance**: Help passengers with check-in procedures, baggage handling, and boarding processes, ensuring a smooth and pleasant experience for travelers.2. **Baggage Management**: Safely manage the loading and unloading of luggage, ensuring that all bags are tagged correctly and delivered to the appropriate locations.3. **Safety Compliance**: Follow all safety and security protocols while handling cargo and assisting passengers, prioritizing the safety of everyone at the airport.4. **Communication**: Provide clear and friendly communication to passengers regarding flight information, gate changes, and other essential updates.5. **Team Collaboration**: Work closely with other ground handling staff and airport personnel to maintain efficient operations and support the daily running of airport services.Required Skills and Expectations: Candidates should have at least a 12th-grade education and ideally some experience in customer service or the hospitality industry. Strong communication skills and a friendly demeanor are essential for interacting with passengers. Ability to work in a fast-paced environment, manage multiple tasks, and maintain a positive attitude under pressure is crucial. Being punctual, reliable, and a team player are highly valued traits. Flexibility to work various shifts is also important.

As a Boarding Pass Executive in Patna, you will play a crucial role in ensuring passengers have a smooth check-in experience at the airport. This position is suitable for both freshers and those with some experience, requiring only a 12th-grade education. Key Responsibilities: - **Passenger Check-In**: Assist in the check-in process by issuing boarding passes and ensuring passengers are informed about their flight details. - **Customer Service**: Provide excellent customer service, addressing any inquiries or concerns passengers may have to enhance their travel experience. - **Document Verification**: Ensure all travel documents, such as ID and tickets, are valid and properly checked before boarding. - **Coordination with Staff**: Work closely with airport staff and cabin crew to ensure all processes run smoothly and efficiently. - **Problem Resolution**: Handle any issues that arise, such as flight delays or cancellations, and provide appropriate solutions to passengers.Required Skills and Expectations: Candidates must have strong communication and interpersonal skills to interact effectively with passengers and team members. Attention to detail is essential to ensure accuracy in document verification and check-in processes. A positive attitude and the ability to handle stressful situations gracefully are important. Being a quick learner and adapting to a fast-paced environment will help you succeed in this role. Additionally, being punctual and reliable is key to maintaining smooth flight schedules.

As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

Hiring for 15 Airport Ground Staff Jobs in Kolkata, Medinipur, Darjeeling, Patna, Jhargram, Andul, Howrah, Murshidabad, Kalimpong, Siliguri, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree with Good knowledge in Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Hospitality, Aviation Security, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Cargo Handling, Air Traffic Control, Passenger Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Ground Management etc.

To ensure the safe and efficient operation of aircraft on the ground, including passenger assistance, baggage handling, aircraft servicing, and coordinating with flight crews and air traffic control.

As an Airport Ground Staff member based in Patna, you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals looking to start their career in aviation with entry-level experience.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in procedures, baggage handling, and boarding processes, ensuring a pleasant travel experience.- **Baggage Handling:** Safely manage passengers' luggage during check-in and loading, ensuring timely delivery to aircraft and carousel upon arrival.- **Check-In Operations:** Operate check-in counters and ensure all passenger details are processed accurately, minimizing wait times and enhancing service efficiency.- **Safety and Security Checks:** Conduct thorough safety checks according to airport regulations to maintain a secure environment for all travelers.- **Communication:** Liaise between passengers and flight crews to provide regular updates on flight statuses and any changes, ensuring that travelers are well-informed.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of 12th grade and have a positive attitude with excellent communication skills. Strong problem-solving abilities and the capability to work under pressure in a fast-paced environment are essential. A team player mentality with the ability to work well with others is necessary. Flexibility to work various shifts, including weekends and holidays, is expected. Previous experience in customer service or related roles is a plus but not mandatory.

Join our team as Ground Staff in Patna, India. This entry-level position is ideal for fresh graduates or those with up to two years of experience. Your role will involve directly supporting airport operations to ensure everything runs smoothly and efficiently.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a seamless travel experience.2. **Customer Service**: Provide excellent customer service by addressing passenger queries and assisting them with any issues related to their flights.3. **Baggage Management**: Ensure proper handling, loading, and unloading of baggage to avoid any loss or damage, contributing to overall customer satisfaction.4. **Safety and Security**: Assist in maintaining safety and security protocols by ensuring that all procedures are followed during passenger boarding and disembarkation.5. **Coordination**: Work closely with airline staff and other ground services to facilitate efficient airport operations and minimize delays.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication and interpersonal skills are essential for interacting effectively with passengers. You should be detail-oriented, organized, and capable of working in a fast-paced environment. A willingness to learn and adapt, along with the ability to work as part of a team, is crucial for success in this role. Basic knowledge of airport operations is a plus but is not mandatory for entry-level candidates.

We are looking for dedicated Reservation Staff to manage booking requests and provide excellent customer service in Patna City. This full-time position is ideal for individuals seeking to start their career in the hospitality industry.Key Responsibilities:- **Manage Bookings**: Handle incoming reservation requests via phone, email, or in-person and ensure accurate data entry into the booking system.- **Customer Service**: Greet customers warmly, address their inquiries, and provide information on services, rates, and availability with professionalism.- **Confirmations and Changes**: Send booking confirmations to customers, update reservations as needed, and handle cancellations efficiently to maintain accurate records.- **Coordination with Teams**: Work closely with other departments to ensure smooth operations and effective communication about guest arrivals, special requests, and any changes to their bookings.Required Skills and Expectations:Candidates should have a minimum education of 12th grade. While prior experience is welcome, it is not mandatory. Strong communication skills are essential to interact with customers effectively. Candidates must be detail-oriented and organized to manage multiple reservations accurately. A positive attitude and willingness to learn are crucial in providing remarkable customer service. Proficiency in basic computer skills will help in managing booking systems efficiently.

Job Openings for 20 Ground Staff Executive Jobs for Freshers in Garia, Kolkata, Baruipur, Sonarpur, Kolkata, Dumdum Kolkata, Esplanade, Kolkata, Purba Medinipur, Paschim Bardhaman, Patna, Tollygunge, Kolkata, Jadavpur, Kolkata, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma, M.A, M.Com with Good knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Aviation Security, Ground Staff Activities, Aviation, Ground Handling, Cargo Handling, Personality Development, Airport Cargo, Ground Management, Google API, Good Communication etc. contact: 8100075893

We have vacant of 50 Airport Terminal Services Agent Jobs in Kolkata, Patna, Ranchi, Darjeeling, Kalimpong, meghalaya, Agartala, Aurangabad, Koch Bihar, Kharagpur, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Cargo Loader, Loading Supervisor, Ramp Supervisor etc.

Position: Ground Staff (Male/Female) Job Type: Full-Time Experience: Fresher & Experienced both can apply Qualification: 12th Pass / Graduation (Preferred: Aviation Course) Language: Basic English & Hindi (Bengali/Regional language is a plus) Job Responsibilities:Passenger check-in and boarding assistanceBaggage handling and taggingCustomer service and inquiriesCoordinating with airline crewEnsuring airport safety and protocol compliance Salary Package: 15,000 28,000/month (Based on experience) Perks & Benefits:PF, ESI, and IncentivesUniform ProvidedAirport Entry PassTraining & Career Growth Opportunities How to Apply: Call/WhatsApp: [Your Contact Number] Email Resume to: [Your Email ID]

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

As a Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers on board the aircraft. This includes providing excellent customer service, conducting pre-flight safety checks, serving meals and beverages, and assisting passengers during the flight.Key responsibilities include:- Greeting passengers as they board the aircraft- Conducting safety demonstrations and briefing passengers on emergency procedures- Serving meals and beverages to passengers- Assisting passengers with their luggage and seating arrangements

As an Airport Guest Relationship Executive in Patna, you will be the first point of contact for passengers, ensuring they have a smooth and enjoyable experience at the airport. This full-time role is perfect for freshers who are eager to develop their customer service skills in a dynamic environment.Key Responsibilities:- **Welcome Guests**: Greet passengers warmly as they arrive and assist them with any inquiries or needs they may have.- **Assist with Check-in and Boarding**: Provide guidance during the check-in process, ensuring that guests understand procedures and have all necessary documentation.- **Manage Customer Queries**: Address passenger concerns promptly and professionally, providing accurate information and solutions to enhance their travel experience.- **Coordinate with Airlines**: Work closely with airline staff to facilitate a seamless experience for guests, including managing any special requests.- **Promote Services**: Share information about airport facilities and services available to guests, including lounges, shops, and dining options to enhance their airport experience.Required Skills and Expectations:Candidates must possess excellent communication skills, with a friendly and approachable demeanor. Basic computer skills are essential for handling check-in systems and customer databases. A customer-oriented mindset and the ability to resolve issues swiftly are important for this role. Freshers should show a willingness to learn and adapt to a fast-paced work environment, ensuring every guest feels valued and assisted during their journey.

We are looking for dedicated Air Port Ground Staff to join our team in Patna. This role is essential for ensuring smooth operations at the airport. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in processes, baggage handling, and boarding procedures to ensure a friendly and efficient travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage from aircraft, ensuring that all bags are delivered safely and on time.- **Safety Procedures:** Follow safety protocols and regulations to maintain a secure environment for passengers and staff, promoting safety above all.- **Customer Service:** Address passenger inquiries and concerns politely and effectively, providing information and resolving issues to enhance customer satisfaction.- **Coordination with Airlines:** Work closely with the airline staff and other ground personnel to ensure timely flights and proper communication regarding scheduling and delays.**Required Skills and Expectations:**Candidates should possess a minimum of a 10th-grade education. Freshers with a passion for the aviation industry are welcome to apply. Strong communication skills are essential for interacting with passengers and team members effectively. A customer-focused attitude is crucial to provide excellent service and handle any challenges that arise. Applicants should have good physical stamina for tasks related to baggage handling and must be comfortable working in a fast-paced environment. Attention to detail and a commitment to following safety standards will contribute to the operational success of the airport ground team.