As an Airport Ground Staff member, you will play an important role in ensuring passengers have a smooth and pleasant experience at the airport. Your responsibilities will include:
- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes, and confirming travel details, ensuring they understand their flight information.
- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and delivered to the correct destination.
- Customer Service: Address passenger inquiries and concerns with a friendly and professional attitude, providing information about flight schedules, gate changes, and any other relevant details.
- Safety Procedures: Follow airport safety protocols and assist in maintaining a safe and secure environment for passengers and staff, including reporting any suspicious activity.
- Communication: Coordinate with pilots, cabin crew, and other airport staff to ensure all operations run smoothly and on time.
To be successful in this role, you should have excellent communication skills and a positive attitude. A strong commitment to customer service is essential, as you will be interacting with a diverse range of passengers. Additionally, being detail-oriented will help you manage tasks like baggage handling and safety checks effectively. Basic computer skills are also needed for check-in processes. Prior experience is not required, making this an excellent opportunity for those starting their career in the aviation industry. Your ability to work well under pressure and in a team will be crucial for delivering the best service to travelers.
Experience
0 - 1 Years
No. of Openings
40
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata