Job Description

As an Airport Ground Staff member, you will play an important role in ensuring passengers have a smooth and pleasant experience at the airport. Your responsibilities will include:

- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes, and confirming travel details, ensuring they understand their flight information.

- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and delivered to the correct destination.

- Customer Service: Address passenger inquiries and concerns with a friendly and professional attitude, providing information about flight schedules, gate changes, and any other relevant details.

- Safety Procedures: Follow airport safety protocols and assist in maintaining a safe and secure environment for passengers and staff, including reporting any suspicious activity.

- Communication: Coordinate with pilots, cabin crew, and other airport staff to ensure all operations run smoothly and on time.

To be successful in this role, you should have excellent communication skills and a positive attitude. A strong commitment to customer service is essential, as you will be interacting with a diverse range of passengers. Additionally, being detail-oriented will help you manage tasks like baggage handling and safety checks effectively. Basic computer skills are also needed for check-in processes. Prior experience is not required, making this an excellent opportunity for those starting their career in the aviation industry. Your ability to work well under pressure and in a team will be crucial for delivering the best service to travelers.
  • Experience

    0 - 1 Years

  • No. of Openings

    40

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation

  • Face Interview Location

    kolkata

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs