Hiring Fresher / Ground Hostess / 12th Pass

We are seeking a Ground Hostess to enhance our customer service at the airport in Patna, India. This entry-level role is ideal for individuals passionate about the travel industry and offering excellent support to passengers.

Key Responsibilities:

- Passenger Assistance: Greet and assist travelers at the airport, ensuring their check-in and boarding processes run smoothly. You will help passengers with inquiries and provide information about flights and services.

- Managing Documentation: Ensure that all required travel documents are in order for passengers' flights. You will check passes, IDs, and baggage allowances to prevent issues during boarding.

- Handling Complaints: Address any issues or concerns raised by passengers promptly and professionally. Your goal will be to resolve concerns to maintain a positive travel experience.

- Collaborating with Team Members: Work closely with security staff, airlines, and other airport personnel. Open communication will be key to providing seamless service.

Required Skills and Expectations:

Candidates should have a minimum education of 12th grade and demonstrate a friendly and approachable demeanor. Good communication skills in English and Hindi are essential. The ideal candidate should be a team player, capable of working in a fast-paced environment. Prior customer service experience is a plus, but not mandatory. Flexibility to work various shifts is also important, as airport operations run round the clock.

• Experience

  0 - 2 Years

• No. of Openings

  809

• Education

  12th Pass

• Role

  Ground Hostess

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab