Airport Ground Staff 12th Pass Jobs in Delhi

We are looking for Airport Ground Staff to join our team in Delhi. This position is ideal for individuals who enjoy working in a fast-paced environment and want to be part of the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and safety regulations are followed.3. **Flight Information**: Provide timely updates to passengers regarding flight schedules, gate changes, and any delays, enhancing communication and satisfaction.4. **Coordination**: Work closely with airport security, airline personnel, and other ground staff to ensure efficient operations and maintain safety protocols.5. **Problem-Solving**: Address passenger inquiries and resolve issues calmly, demonstrating strong customer service skills and a professional demeanor.Required Skills and Expectations: Candidates should have completed their 12th grade and possess excellent communication skills in Hindi and English. A positive attitude, ability to work under pressure, and strong teamwork skills are essential. Familiarity with airport operations is a plus but not necessary for entry-level applicants. This role requires flexibility in working hours and the ability to adapt to a dynamic work environment. Candidates with 0 to 2 years of experience are encouraged to apply.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Key Responsibilities:1. Respond to customer inquiries: Answer customer queries and provide support regarding ticket purchases, cancellations, and other related issues.2. Resolve customer complaints: Address and resolve customer complaints in a timely and professional manner to ensure customer satisfaction.3. Process ticket orders: Assist customers in booking tickets, processing payments, and issuing tickets for events or travel.4. Coordinate with internal teams: Collaborate with other departments to ensure smooth ticketing operations and resolve complex customer issues.5. Maintain accurate records: Keep detailed records of customer interactions, transactions, and issues for future reference and analysis.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and internal teams, both verbally and in writing.2. Customer service orientation: A focus on providing excellent customer service and resolving customer issues with empathy and professionalism.3. Attention to detail: Ability to accurately process and record ticket orders, payments, and customer information.4. Problem-solving skills: Capable of analyzing customer concerns and finding effective solutions to meet their needs.5. Ability to work under pressure: Ability to handle high volumes of customer inquiries and resolve issues promptly in a fast-paced environment.

Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per monthWork Environment:Airports (domestic & international terminals)Rotational shifts (day/night)High-pressure and fast-paced environment

Job Title: Airport Ground Staff (Fresher)Company Name: Skytech AviationInterview Location : Delhi Rajouri Garden Job Type: Full-TimeJob Description:Skytech Aviation is hiring Airport Ground Staff (Freshers Only) for the aviation sector. Male and female candidates who are passionate about working in the airline and airport industry are welcome to apply.Job Location: Indira Gandhi International Airport (IGI Airport), DelhiEligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers during check-in and boardingProviding customer support at airport countersHelping passengers with baggage and documentationCoordinating with airline staff for smooth passenger servicesEnsuring a comfortable travel experience for passengersSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of English and HindiBenefits:Attractive SalaryProfessional TrainingCareer opportunities in the aviation industryContact Number: 7982271981

- Assisting passengers: Help passengers with check-in, baggage, boarding, and any other inquiries they may have before their flight.- Ensuring safety regulations are followed: Monitor passengers during boarding and deplaning to ensure they follow all safety procedures and regulations.- Communicating with flight crew: Coordinate with the flight crew to ensure a smooth boarding process and address any passenger or flight-related issues.- Handling baggage: Assist with loading and unloading luggage onto the aircraft and ensure it is securely stored.- Providing customer service: Respond to passenger inquiries, resolve complaints, and assist with any issues that may arise during travel.Required skills and expectations:- Excellent communication skills to effectively assist passengers and communicate with the flight crew.- Ability to handle stressful situations and provide excellent customer service under pressure.- Strong attention to detail to ensure safety regulations are followed and baggage is handled properly.- Basic computer skills to assist passengers with check-in and boarding processes.- Ability to work well in a team environment and follow instructions from supervisors.

We are looking for enthusiastic and dedicated Airlines Cabin Crew members in Delhi, India. This full-time role is perfect for recent graduates who have a passion for travel and excellent customer service.Key Responsibilities:- **Passenger Assistance**: Ensure the safety and comfort of passengers during flights. This includes helping them find their seats and providing information about the flight.- **Safety Procedures**: Conduct safety briefings and demonstrate safety equipment usage. Knowledge of safety protocols is crucial to ensure passengers are safe throughout the flight.- **Service Excellence**: Offer food, beverages, and other services to passengers. Cabin crew should be attentive to passenger needs and respond promptly to requests.- **Conflict Resolution**: Address any passenger issues or complaints professionally and calmly. Strong problem-solving skills are essential to maintain a pleasant atmosphere on the flight.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education and be female. This role requires excellent communication skills in English and Hindi, as well as a friendly demeanor. Cabin crew members should be presentable, physically fit, and able to work in a dynamic environment. A positive attitude and the ability to work as part of a team are essential. Flexibility with work hours, including weekends and holidays, is expected due to the nature of the airline industry. No prior experience is necessary, making this a great opportunity for newcomers to the field.

Join our team as Airport Ground Staff in Delhi! As a key member of the airport operations team, you will be responsible for various tasks to ensure the smooth running of airport activities. Your main responsibilities will include assisting passengers with check-ins, boarding, and luggage handling. You will also be in charge of directing aircraft on the tarmac, coordinating with ground crew for aircraft maintenance, and ensuring airport security protocols are followed. To excel in this role, you should have excellent communication skills, a keen eye for detail, and the ability to work efficiently under pressure. A high school diploma or equivalent is required, and prior experience in customer service or aviation industry is a plus. Apply now to be a part of our dynamic airport operations team!

Join our team as an Airport Ground Staff in Delhi or Mumbai! As part of the team, you will be responsible for assisting in airport operations, ensuring aviation security, and providing ground handling services to passengers and aircraft.Key Responsibilities:1. Assist in the smooth operation of airport activities such as check-in, boarding, and baggage handling.2. Ensure compliance with aviation security protocols to maintain the safety of passengers and aircraft.3. Provide ground handling services to facilitate the arrival and departure of flights, including marshalling aircraft and coordinating with other departments.Skills and Expectations:- Must have a basic understanding of airport operations and aviation industry practices.- Knowledge of aviation security procedures and protocols is preferred.- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.- Excellent communication skills and teamwork abilities to collaborate with colleagues effectively.- Flexible work hours and availability to work on weekends and holidays when required.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

As an Airport Ticketing Staff member, your main role will be to assist travelers with ticket purchases and provide excellent customer service at the airport. You will work directly with passengers in a busy environment, ensuring smooth check-in processes and accurate ticketing.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and flight schedules.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and their baggage is properly tagged.- **Customer support:** Answer questions from travelers regarding flight details, baggage policies, and travel regulations effectively.- **Problem Resolution:** Address any issues or complaints from passengers, working to resolve them quickly and professionally.- **Record Keeping:** Maintain accurate records of ticket sales and passenger information to ensure smooth operations and compliance with airline regulations.**Required Skills and Expectations:**A successful candidate will have excellent communication skills to interact positively with customers. Attention to detail is essential for managing ticketing tasks and ensuring accuracy. You should be comfortable working in a fast-paced environment and able to handle pressure. Basic computer skills are necessary for operating ticketing software and managing bookings. A friendly, approachable demeanor will help create a welcoming atmosphere for passengers. Prior experience is not mandatory, making this a great entry-level opportunity for those interested in the aviation industry.

We are looking for Ground Handling Staff to join our team in Delhi. This role is essential for ensuring smooth operations at the airport and provides a chance to work in a dynamic environment. **Key Responsibilities:**- **Baggage Handling:** Safely load and unload passenger luggage from aircraft, ensuring that all items are handled with care to prevent damage or loss. - **Passenger Assistance:** Help passengers with check-in procedures and guide them to their boarding gates, ensuring an efficient and supportive travel experience. - **Aircraft Preparation:** Assist in cleaning and preparing aircraft before boarding, which includes stocking supplies and ensuring the cabin is in order. - **Safety Compliance:** Follow all safety protocols and regulations during operations, contributing to a secure environment for both passengers and crew. - **Communication:** Coordinate with pilots, cabin crew, and other airport staff to relay important information promptly, ensuring team efficiency and passenger satisfaction. **Required Skills and Expectations:**Candidates should have a minimum education of 10th grade and can be fresh graduates or have up to 5 years of experience. A positive attitude, good communication skills, and the ability to work as part of a team are essential. Candidates must be physically fit to handle the demands of the job, which includes lifting heavy luggage. Punctuality and reliability are crucial, as is the ability to work in a fast-paced environment where adaptability is key. A willingness to learn and take on new challenges will be highly valued.

We are looking for a Ground Staff Supervisor to join our team in Delhi. The ideal candidate will oversee ground operations and ensure everything runs smoothly at the airport or facility.**Key Responsibilities:**- **Supervise Staff:** Lead and manage ground staff to ensure efficient operations, providing guidance and support where needed.- **Coordinate Operations:** Work with various departments to ensure timely and effective handling of passenger services, baggage, and aircraft preparations.- **Monitor Performance:** Regularly assess the performance of team members, providing feedback and training to maintain high service standards.- **Compliance with Safety Standards:** Ensure that all safety regulations and procedures are followed, promoting a safe working environment for all staff.- **Handling Passenger Queries:** Assist passengers with inquiries and issues, providing excellent customer service to enhance their travel experience.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education. The ideal candidate will possess good communication skills and be able to work well in a team. Previous experience in a related field is preferred but not mandatory, making this a great opportunity for recent graduates or individuals looking to start their careers. Strong organizational skills and the ability to manage multiple tasks effectively are important. Willingness to work in shifts, including weekends and holidays, is also essential. The supervisor should demonstrate a proactive attitude and have the ability to resolve conflicts efficiently.

Job Title: Airport Ground Staff (Fresher)Company Name: Skytech AviationJob Type: Full-TimeJob Description:Skytech Aviation is hiring Airport Ground Staff (Freshers Only) for the aviation sector. Male and female candidates who are passionate about working in the airline and airport industry are welcome to apply.Job Location: Indira Gandhi International Airport (IGI Airport), DelhiEligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers during check-in and boardingProviding customer support at airport countersHelping passengers with baggage and documentationCoordinating with airline staff for smooth passenger servicesEnsuring a comfortable travel experience for passengersSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of English and HindiBenefits:Attractive SalaryProfessional TrainingCareer opportunities in the aviation industryContact Number: 7838379094

Job Title: Cabin Crew (Fresher)Company Name: Skytech AviationJob Location: Indira Gandhi International Airport (IGI Airport), DelhiJob Type: Full-TimeJob Description:Skytech Aviation is hiring Cabin Crew (Freshers Only) for candidates who want to start their career in the aviation industry. Male and female candidates with good communication skills and a professional personality are welcome to apply.Eligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers during boarding and in-flight servicesEnsuring passenger safety and comfort during the flightProviding excellent customer service to passengersHandling passenger queries and requests professionallyFollowing airline safety procedures and guidelinesSkills Required:Good communication skillsPresentable personalityCustomer service attitudeBasic knowledge of Hindi and EnglishBenefits:Attractive Salary PackageProfessional Aviation TrainingOpportunity to work in the aviation industryCareer growth opportunities

Job Title: Retail Staff (Fresher)Company Name: Skytech AviationJob Location: Indira Gandhi International Airport (IGI Airport), DelhiJob Type: Full-TimeJob Description:Skytech Aviation is hiring Retail Staff Freshers Only for IGI Airport, Delhi. This opportunity is open for male and female candidates who want to start their career in the retail and airport service industry.Eligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting customers in selecting products at retail storesHandling billing and payment processesProviding excellent customer service to passengers and customersHandling customer queries and ensuring customer satisfactionSkills Required:Good communication skillsFriendly and customer service attitudeBasic knowledge of Hindi and EnglishPresentable personalityBenefits:Attractive Salary PackageProfessional TrainingOpportunity to work at IGI Airport, DelhiCareer growth opportunities in the retail and service sectorContact Number : 9711273849

Retail Sales Executive drives store revenue by providing exceptional customer service, achieving sales targets, and managing daily operations like inventory, merchandising, and POS transactions. Key duties include assisting customers with product knowledge, resolving inquiries, maintaining store cleanliness, and implementing promotional strategies to enhance brand image.

We are looking for Ground Staff to join our team in Delhi. This position is ideal for individuals who enjoy working in a fast-paced environment and want to be part of the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and safety regulations are followed.3. **Flight Information**: Provide timely updates to passengers regarding flight schedules, gate changes, and any delays, enhancing communication and satisfaction.4. **Coordination**: Work closely with airport security, airline personnel, and other ground staff to ensure efficient operations and maintain safety protocols.5. **Problem-Solving**: Address passenger inquiries and resolve issues calmly, demonstrating strong customer service skills and a professional demeanor.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills in Hindi and English. A positive attitude, ability to work under pressure, and strong teamwork skills are essential. Familiarity with airport operations is a plus but not necessary for entry-level applicants. This role requires flexibility in working hours and the ability to adapt to a dynamic work environment. Candidates with 0 to 2 years of experience are encouraged to apply.

Join our team as Airport Ground Staff in Delhi, India. As a key member of the airport operations team, you will be responsible for assisting passengers during the check-in process, guiding them to their designated gates, handling baggage, and ensuring smooth boarding procedures. Key responsibilities include checking boarding passes and verifying passenger identification to maintain security protocols. You will also assist in coordinating with airline staff to ensure timely departures and arrivals, as well as handling customer inquiries and resolving issues with professionalism and efficiency.To excel in this role, you must have a high school diploma or equivalent qualification, excellent communication skills, and the ability to work well under pressure in a fast-paced environment. Attention to detail, a positive attitude, and a strong customer service orientation are also essential for success in this position. Additionally, a willingness to work flexible hours, including weekends and holidays, is required to meet the demands of the job.

As a Ground Staff member in Delhi, India, your main responsibilities will include assisting passengers during check-in, boarding, and disembarkation, ensuring the safety and comfort of passengers, responding to customer inquiries, and handling baggage. You will also be responsible for maintaining cleanliness and orderliness in the terminal and assisting with any other tasks as assigned.To excel in this role, you should have good communication skills, be customer-focused, and have the ability to work well under pressure. Attention to detail, excellent problem-solving skills, and the ability to work efficiently in a team are also essential. A positive attitude, adaptability, and a willingness to work flexible hours are key traits we are looking for in potential candidates. While experience is preferred, we welcome applications from motivated individuals with a high school diploma or equivalent education level.

As an Airport Ground Staff member in Delhi, you will be responsible for various tasks to ensure the smooth operation of the airport. This includes assisting passengers, handling cargo, and providing excellent customer service. You will need to have good communication skills to interact with passengers and colleagues effectively. Knowledge of aviation and hospitality industry practices is essential for this role. Additionally, you must possess the ability to handle cargo efficiently and handle passenger inquiries and concerns professionally. Strong interpersonal skills are also required to work well with a diverse team in a fast-paced airport environment. This is a full-time position that requires you to work from the office. If you are a 12th pass fresher with the desired skills and a passion for the aviation industry, we would like to hear from you.

We are looking for 174 Airline Ground Staff Freshers Posts in Kolkata, Mumbai, Delhi, Bhopal, Indore, Jaipur, Dehradun, Lucknow, Ranchi, Patna, with deep knowledge in Good Communication Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree, , , , Bachelor of Hotel Management, ,Experience0 - 1 YearsNo. of Openings174EducationHigher Secondary, Secondary School, Diploma, Professional Degree, B.A, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, B.TechRoleAirline Ground StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview location

Airport ground staff are responsible for ensuring the smooth operation of activities on the ground to assist in the safe and efficient arrival and departure of aircraft. They handle a variety of tasks including customer service, baggage handling, aircraft marshalling, and aircraft cleaning. Responsibilities include:- Assisting passengers with check-in and boarding processes- Handling and sorting baggage- Marshalling aircraft on the tarmac- Ensuring the cleanliness and safety of the airport terminal- Providing excellent customer service to passengers

As an Airline Ground Staff member, you will be responsible for providing efficient ground services for passengers and aircraft. This includes checking in passengers, managing baggage handling, assisting with boarding procedures, and ensuring the timely departure of flights. You will also communicate with airline personnel, such as pilots and cabin crew, to ensure smooth operations. Additionally, you'll help with flight schedules, handle special passenger requests, and address any issues that arise on the ground. The role requires a friendly attitude, strong customer service skills, and the ability to work in a high-energy, fast-paced environment. Only candidates aged 18-27 are eligible to apply.

A Ground Handling Agent (or Ground Crew member) ensures smooth and efficient airport operations, assisting with passenger check-in, baggage handling, and aircraft preparation. They load and unload cargo and baggage, ensuring timely departures and arrivals, and provide assistance to passengers with various needs.Key Responsibilities:Passenger Assistance:Help passengers with check-in, boarding, and disembarkation, providing information and addressing inquiries.Baggage Handling:Load and unload baggage, cargo, and mail onto and off aircraft, ensuring proper sorting and delivery.Aircraft Preparation:Prepare aircraft for flight by cleaning interiors, servicing lavatories and water systems, and ensuring the aircraft is ready for the next flight.Ground Support Equipment:Operate and maintain ground support equipment, such as baggage carts, tow trucks, and pushback vehicles.Safety and Security:Maintain a safe and secure environment on the ramp, adhering to safety regulations and procedures.Communication:Coordinate with flight crews, air traffic control, and other airport personnel to ensure smooth operations.Emergency Response:Respond to emergency situations and provide assistance to passengers and staff.Examples of tasks:Issuing boarding passes and providing travel information.Redirecting or rebooking passengers.Delivering baggage to the claim area.Inspecting ramp areas for debris.Assisting passengers with special needs or disabilities.Ensuring airline procedures are followed.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.