As an Airport Ground Staff, your main responsibility will be to ensure smooth operations on the ground at the airport in Delhi, India. This includes assisting passengers with check-in, boarding, and baggage handling. You will also be responsible for guiding aircraft to parking positions and communicating with the flight crew.
Key responsibilities include greeting and assisting passengers, checking in luggage, directing passengers to correct departure gates, and ensuring the safety and security of all airport operations. Additionally, you will need to handle any customer inquiries or issues that may arise during the check-in process.
To excel in this role, you should have excellent communication skills, be detail-oriented, and able to work well under pressure. A high school diploma or equivalent is required, and previous experience in customer service is a plus. You must also be comfortable working in a fast-paced environment and be willing to work flexible hours. Your primary focus will be on providing exceptional customer service and ensuring a positive travel experience for all passengers.