key responsibilities:
1. assist passengers: help passengers with check-in, boarding, and disembarkation procedures.
2. baggage handling: ensure safe and timely handling of passengers' luggage.
3. security checks: perform security checks on passengers and their belongings.
4. cabin cleaning: maintain cleanliness in the cabin and restrooms for passenger comfort.
5. customer service: provide excellent customer service by addressing passengers' queries and concerns.
6. flight coordination: assist in coordinating flight schedules and ensuring timely departures.
7. emergency response: be prepared to assist in emergency situations and follow safety protocols.
required skills and expectations:
1. good communication skills: ability to communicate effectively with passengers and colleagues.
2. customer service oriented: must have a friendly and helpful attitude towards passengers.
3. attention to detail: ensure accuracy in handling luggage and following security procedures.
4. team player: work well in a team environment and collaborate with colleagues efficiently.
5. adaptability: be flexible and able to handle various tasks in a fast-paced airport environment.
6. physical fitness: ability to lift heavy luggage and stand for long periods.