Key Responsibilities:
1. Assist passengers: Help passengers with check-in, boarding, and disembarkation procedures.
2. Baggage handling: Ensure safe and timely handling of passengers' luggage.
3. Security checks: Perform security checks on passengers and their belongings.
4. Cabin cleaning: Maintain cleanliness in the cabin and restrooms for passenger comfort.
5. Customer service: Provide excellent customer service by addressing passengers' queries and concerns.
6. Flight coordination: Assist in coordinating flight schedules and ensuring timely departures.
7. Emergency response: Be prepared to assist in emergency situations and follow safety protocols.
Required Skills and Expectations:
1. Good communication skills: Ability to communicate effectively with passengers and colleagues.
2. Customer service oriented: Must have a friendly and helpful attitude towards passengers.
3. Attention to detail: Ensure accuracy in handling luggage and following security procedures.
4. Team player: Work well in a team environment and collaborate with colleagues efficiently.
5. Adaptability: Be flexible and able to handle various tasks in a fast-paced airport environment.
6. Physical fitness: Ability to lift heavy luggage and stand for long periods.