Air Ticketing Agent Fresher Jobs in Durgapur

As an Air Ticketing Associate, you will play a crucial role in providing excellent customer service and facilitating air travel arrangements. Your main tasks will include:- **Booking Tickets**: You will assist customers in selecting and booking their air travel tickets based on their preferences and budget, ensuring a smooth booking experience.- **Providing Travel Information**: You will inform customers about flight schedules, ticket prices, and any travel restrictions, helping them make informed decisions.- **Handling Customer Inquiries**: You will address customer questions and concerns regarding their bookings, offering timely solutions and maintaining a high level of service.- **Managing Cancellations and Refunds**: You will process any requests for cancellations or refunds, ensuring all procedures are followed and customers are kept updated throughout the process.- **Maintaining Records**: You will keep accurate records of ticket sales and customer interactions, which are essential for tracking sales performance and customer feedback.To succeed in this role, you should have strong communication skills to effectively assist customers, be detail-oriented to manage bookings accurately, and possess good problem-solving abilities to handle challenges. A positive attitude and willingness to learn will also be important, especially as you adapt to the fast-paced travel industry. Being a team player will help you collaborate effectively with colleagues and provide the best service to customers.

- Process ticketing transactions: - The Air Ticketing Associate will be responsible for processing ticketing transactions for customers, including booking flights, issuing tickets, and making changes to existing reservations.- Provide customer service:- Assist customers with inquiries, provide information on flight schedules, pricing, and availability, and resolve any issues related to ticketing.- Handle administrative tasks:- Maintain ticketing records, manage ticket inventory, and ensure accuracy in all transactions.- Collaborate with airlines:- Coordinate with airlines to secure the best deals for customers, negotiate prices, and handle any issues that arise during the ticketing process.- Stay updated on industry trends:- Keep abreast of changes in airline policies, regulations, and pricing to provide accurate and up-to-date information to customers.Skills and Expectations:- Good communication skills:- The Air Ticketing Associate should have strong verbal and written communication skills to effectively interact with customers and airline representatives.- Attention to detail:- Being detail-oriented is essential in processing ticketing transactions accurately and maintaining records efficiently.- Basic computer skills:- Proficiency in using computer systems and ticketing software is required to perform ticketing tasks effectively.- Customer service orientation:- A customer-centric approach is important in providing excellent service and resolving customer issues promptly.- Ability to work in a fast-paced environment:- The Air Ticketing Associate should be able to work efficiently under pressure and meet tight deadlines in a busy office setting.

Industry : Hotel / Restaurant / HospitalityKey Skills : Good Communication, Airline Ground Staff,Industry : Hotel / Restaurant / HospitalityFunction : Hotel / Restaurants / Travel / AirlinesPositions : 90Experience : 0 - 3 Yrs.Salary : INR 500000 - 900000Location(s) of Job : Goa, Bangalore, Mangalore, Amravati, AgartalaQualification : 12th Pass10th Pass, I.T.I., B.A, B.B.A, B.Com, M.A, M.ComGender Preference : AllHiring For : Own Company

Job Openings for 58 Air Ticketing Associate Jobs for Freshers in Kolkata, Purba Medinipur, Paschim Medinipur, Darrang, Assam, Durgapur, Mayurbhanj, Purba Bardhaman, North 24 Parganas, South 24 Parganas, Howrah, having Educational qualification of : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech with Good knowledge in Air Ticketing, Aviation, Holiday Packages, Hotel Booking, Ticket Booking, Basic Computer Skills, BHM etc.

As an Airport Ticketing Agent, you will play a vital role in ensuring smooth travel experiences for passengers. Your primary responsibilities will include:- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and services, and processing payments efficiently.- **Customer Service:** Offer exceptional service by addressing passenger inquiries, resolving issues, and providing travel-related information, ensuring a positive experience at all times.- **Check-In Assistance:** Help passengers during the check-in process, including verifying identification, baggage handling, and issuing boarding passes.- **Flight Information Management:** Keep passengers informed about flight departures, arrivals, and any changes to schedules, ensuring they have the latest updates.- **Record Maintenance:** Maintain accurate records of ticket transactions and customer interactions, which is essential for financial accountability and service improvement.To succeed in this role, you should possess the following skills and qualifications:- Strong communication skills to interact effectively with customers and team members.- Basic computer skills for processing ticket sales and managing passenger information.- Good attention to detail to ensure accuracy in ticketing and customer data.- Ability to work under pressure, especially during busy travel times, while maintaining a calm demeanor.- Friendly and approachable attitude, as customer experience is a key focus of this position.This full-time role requires you to work from the office in Durgapur, and it is suitable for freshers who have completed at least the 10th grade.