Hiring Freshers || Air Ticketing Agent

As an Air Ticketing Associate, you will play a crucial role in the travel industry by helping customers with flight bookings and travel inquiries. Your primary responsibilities will include:

- Flight Booking: Assist customers in selecting and booking flights according to their preferences and needs, ensuring a smooth travel experience.

- Customer Service: Provide excellent service by answering customer queries related to flights, baggage, and itineraries, fostering a positive relationship with clients.

- Ticket Issuance: Handle the issuance of air tickets, ensuring all details are accurate and comply with airline policies.

- Payment Processing: Manage transactions and ensure payments are processed correctly, maintaining financial accuracy.

- Problem Resolution: Address any issues that arise during the booking process or travel, offering solutions and alternatives to customers to enhance their satisfaction.

- Documentation: Maintain proper documentation for bookings, cancellations, and refunds, ensuring all records are up to date and organized.

To be successful in this role, candidates should possess strong communication skills to effectively interact with customers and coworkers. Attention to detail is essential for accurate bookings and ticketing. A positive attitude and willingness to learn are important, especially for freshers. Basic computer skills are necessary for using booking systems and managing documentation. A passion for travel and knowledge of airline policies will also be beneficial in providing exceptional service.

• Experience

  Fresher

• No. of Openings

  34

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata