As an Air Ticketing Associate, you will help customers with booking and managing their flight reservations. This role is perfect for freshers looking to start a career in the travel industry.
Key Responsibilities:
- Flight Booking: Assist customers in selecting and booking flights based on their travel preferences and needs. You will provide options and clarify any queries they may have about schedules and fares.
- Ticket Issuance: Ensure that all tickets are issued accurately and promptly. This includes checking the confirmation details and sending the bookings to the customers efficiently.
- Customer Assistance: Address customer inquiries and provide support related to flight changes, cancellations, and refunds. You will be the main point of contact, ensuring a smooth experience for the traveler.
- Record Keeping: Maintain and update records of all ticket bookings and transactions accurately. Good organization skills are essential to help track bookings and manage customer information.
- Collaboration: Work closely with airlines and other travel service providers to secure the best offerings for customers. Establishing and maintaining good relationships will be critical in securing favorable terms.
Required Skills and Expectations:
Candidates should be detail-oriented and possess strong communication skills, as you will interact with customers daily. A willingness to learn and a passion for travel will benefit your growth in this role. Basic computer proficiency is necessary to handle booking systems. Enthusiasm and a friendly approach will greatly enhance the customer experience.
Experience
Fresher
No. of Openings
34
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata