We are seeking an Air Ticketing Associate to join our team in Durgapur, India. This entry-level position is ideal for individuals looking to start their career in the travel industry. The associate will assist customers in booking flights and managing reservations.
Key Responsibilities:
- **Ticket Booking**: Handle flight bookings for customers by using ticketing software, ensuring accuracy and efficiency in the process.
- **Customer Queries**: Address customer inquiries related to flight schedules, ticket prices, and travel policies, providing clear and helpful responses.
- **Reservation Management**: Assist in managing and modifying existing reservations when customers request changes or cancellations.
- **Payment Processing**: Coordinate payment collection for ticket bookings and ensure that financial transactions are processed correctly.
Required Skills and Expectations:
Candidates should have a minimum education of 10th grade and must be willing to work full-time from the office. Strong communication skills are essential for interacting with customers and understanding their travel needs. Basic computer literacy is necessary for using ticketing systems and processing bookings. The ideal candidate should be detail-oriented, dependable, and able to work effectively under pressure. A positive attitude towards customer service is highly valued, as you will be the first point of contact for customers seeking travel solutions. No prior experience is required, making this an excellent opportunity for freshers.
Experience
0 - 1 Years
No. of Openings
71
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation