Fresher hiring for Air Ticketing Agent

Fly Careers

0 - 1 Years
44 Openings
2.8 - 7.5 Lac/Yr
Posted 7 days ago
Face-to-Face interview
Durgapur

Key Skills

Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills

Apply

Job Alert Similar Jobs Share

Job Description

- Process ticketing transactions:

- The Air Ticketing Associate will be responsible for processing ticketing transactions for customers, including booking flights, issuing tickets, and making changes to existing reservations.

- Provide customer service:

- Assist customers with inquiries, provide information on flight schedules, pricing, and availability, and resolve any issues related to ticketing.

- Handle administrative tasks:

- Maintain ticketing records, manage ticket inventory, and ensure accuracy in all transactions.

- Collaborate with airlines:

- Coordinate with airlines to secure the best deals for customers, negotiate prices, and handle any issues that arise during the ticketing process.

- Stay updated on industry trends:

- Keep abreast of changes in airline policies, regulations, and pricing to provide accurate and up-to-date information to customers.

Skills and Expectations:

- Good communication skills:

- The Air Ticketing Associate should have strong verbal and written communication skills to effectively interact with customers and airline representatives.

- Attention to detail:

- Being detail-oriented is essential in processing ticketing transactions accurately and maintaining records efficiently.

- Basic computer skills:

- Proficiency in using computer systems and ticketing software is required to perform ticketing tasks effectively.

- Customer service orientation:

- A customer-centric approach is important in providing excellent service and resolving customer issues promptly.

- Ability to work in a fast-paced environment:

- The Air Ticketing Associate should be able to work efficiently under pressure and meet tight deadlines in a busy office setting.