As an Airport Ticketing Agent, you will play a vital role in ensuring smooth travel experiences for passengers. Your primary responsibilities will include:
- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and services, and processing payments efficiently.
- **Customer Service:** Offer exceptional service by addressing passenger inquiries, resolving issues, and providing travel-related information, ensuring a positive experience at all times.
- **Check-In Assistance:** Help passengers during the check-in process, including verifying identification, baggage handling, and issuing boarding passes.
- **Flight Information Management:** Keep passengers informed about flight departures, arrivals, and any changes to schedules, ensuring they have the latest updates.
- **Record Maintenance:** Maintain accurate records of ticket transactions and customer interactions, which is essential for financial accountability and service improvement.
To succeed in this role, you should possess the following skills and qualifications:
- Strong communication skills to interact effectively with customers and team members.
- Basic computer skills for processing ticket sales and managing passenger information.
- Good attention to detail to ensure accuracy in ticketing and customer data.
- Ability to work under pressure, especially during busy travel times, while maintaining a calm demeanor.
- Friendly and approachable attitude, as customer experience is a key focus of this position.
This full-time role requires you to work from the office in Durgapur, and it is suitable for freshers who have completed at least the 10th grade.
Experience
Fresher
No. of Openings
57
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata