Hiring Fresher - Air Ticketing Agent - Durgapur

As an Air Ticketing Associate, you will play a crucial role in providing excellent customer service and facilitating air travel arrangements. Your main tasks will include:

- **Booking Tickets**: You will assist customers in selecting and booking their air travel tickets based on their preferences and budget, ensuring a smooth booking experience.

- **Providing Travel Information**: You will inform customers about flight schedules, ticket prices, and any travel restrictions, helping them make informed decisions.

- **Handling Customer Inquiries**: You will address customer questions and concerns regarding their bookings, offering timely solutions and maintaining a high level of service.

- **Managing Cancellations and Refunds**: You will process any requests for cancellations or refunds, ensuring all procedures are followed and customers are kept updated throughout the process.

- **Maintaining Records**: You will keep accurate records of ticket sales and customer interactions, which are essential for tracking sales performance and customer feedback.

To succeed in this role, you should have strong communication skills to effectively assist customers, be detail-oriented to manage bookings accurately, and possess good problem-solving abilities to handle challenges. A positive attitude and willingness to learn will also be important, especially as you adapt to the fast-paced travel industry. Being a team player will help you collaborate effectively with colleagues and provide the best service to customers.

• Experience

  0 - 1 Years

• No. of Openings

  66

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation

• Face Interview Location

  KOLKATA