Basic Computer Knowledge Good PersonalityGround Staff
As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services and providing excellent customer support to passengers. This is a full-time position based in Tiruvannamalai, suitable for freshers who have completed their 10th grade.Key Responsibilities:- Passenger Check-in Support: Assist passengers during the check-in process, ensuring they have their tickets and identification ready. This helps streamline the boarding procedure.- Baggage Handling: Safely handle and transfer passengers' luggage to and from the aircraft. Proper handling prevents damage and ensures quick service.- Customer Service: Provide information and assistance to passengers regarding flight schedules, gate information, and any queries. Excellent communication skills are essential for addressing their needs.- Ground Operations Coordination: Work closely with pilots, cabin crew, and other ground staff to ensure operations run smoothly. Coordination helps in maintaining schedules and safety.- Safety and Security Checks: Conduct regular checks of the airport premises and ensure adherence to safety regulations. This ensures a secure environment for passengers and staff.Required skills and expectations include a pleasant demeanor, good communication skills, and the ability to work in a fast-paced environment. You should be organized, attentive to details, and capable of working as part of a team. Basic computer knowledge is a plus for managing check-in systems. Above all, a commitment to providing top-notch customer service is essential in this role.
NEEDED AIRPORT GROUND STAFF JOBS HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma
Team Member- Operations: 3 staffJob Description- Min 10th Pass - Should have Government ID proof (PAN Card & Aadhar Card MUST)- Should be presentable- With Basic communication skills- Should be Honest and Trustworthy- Freshers preferable- CTC Min 12k (may vary for experienced candidates)- location: Thiruvanamalai- All training will be given, no experience needed