Domestic Calling Jobs

We are looking for a dedicated Tele Caller to join our team in Delhi NCR. The ideal candidate should have 1 to 7 years of experience and a minimum education level of 12th Pass. This position is full-time and allows you to work from home.As a Tele Caller, you will be responsible for making outbound calls to potential customers, introducing them to our products and services. You will gather customer information, answer inquiries, and provide support to nurture leads and close sales. Your main goal will be to create a positive impression of our company and convert calls into successful transactions.Key responsibilities include:1. **Making Outbound Calls**: Regularly contact potential customers through phone calls to promote and provide information about our products or services.2. **Customer Interaction**: Engage with customers, answer their questions, and resolve any concerns they may have, ensuring a great customer experience.3. **Lead Management**: Maintain accurate records of calls by updating customer information in our database, managing leads, and following up as needed.4. **Target Achievement**: Work towards daily and monthly targets, keeping track of your performance and striving to improve your results.The ideal candidate should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to persuade and build rapport with customers. Basic computer skills and familiarity with CRM software will be an advantage. A self-motivated attitude and resilience in facing challenges are essential for success in this role.

Handling Outbound callsexplain product services and offers to customerBuild and maintain positive customer relationshipfollow up on customer interaction and maintain recordsgenerate leads and identify customer requirements

As a Voice Process Executive, you will handle customer interactions via phone, providing assistance and solutions to their inquiries. Your role is crucial in ensuring customer satisfaction and maintaining a positive company image. **Key Responsibilities:**- **Customer Assistance:** Engage with customers to address their queries and provide accurate information, helping to resolve issues effectively.- **Call Handling:** Manage inbound and outbound calls to ensure timely responses to customer requests, adhering to the company's communication standards.- **Problem Solving:** Identify customer problems and offer appropriate solutions, ensuring a high level of service is maintained throughout the interaction.- **Documentation:** Maintain detailed records of customer interactions and transactions, ensuring all information is accurate and up-to-date for future reference.- **Feedback Collection:** Gather customer feedback and relay it to management, aiding in service improvement and product development.**Required Skills and Expectations:**- **Communication Skills:** A strong command of spoken language, including clarity, fluency, and an understanding of customer needs is essential.- **Interpersonal Skills:** The ability to build rapport with customers quickly and effectively is important for resolving issues and enhancing customer satisfaction.- **Problem-Solving Skills:** Capability to think critically and offer solutions in a fast-paced environment is vital for addressing customer concerns.- **Adaptability:** Willingness to learn and adapt to new processes, systems, and technologies as needed.- **Experience:** Previous experience in a voice process or customer service role is preferred, with a minimum of 1 year and a maximum of 6 years in relevant fields.

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

We are looking for a dedicated and motivated Telesales Executive to join our team in Guma, North 24 Parganas. This role is ideal for individuals who enjoy speaking with customers and helping them find the right products and services.The Telesales Executive will be responsible for making outbound calls to potential customers, explaining our offerings, and closing sales. You will need to build rapport with clients, answer their questions, and provide excellent customer service. Key responsibilities include:- **Making Outbound Calls**: You will reach out to potential customers to introduce our products and services, ensuring you present information clearly and persuasively.- **Lead Generation**: Identify and qualify leads through research and customer interactions to build a strong client base.- **Achieving Sales Targets**: Meet or exceed monthly sales targets through effective communication and follow-up with potential clients.- **Customer Follow-up**: Maintain communication with customers after the initial call to address any concerns and encourage repeat business.To succeed in this role, it is essential to have strong communication skills and a friendly attitude. A willingness to learn and adapt is also important, as is the ability to handle rejection positively. You should be comfortable working in a fast-paced environment and have basic computer skills for data entry and record-keeping. A minimum of a high school diploma is required, and experience in sales is a plus but not mandatory. Female candidates are preferred for this position.

We are seeking an enthusiastic Telecaller to join our team on Fatehabad Road, Agra. This role is ideal for individuals with little or no experience, making it a great opportunity for recent school graduates.As a Telecaller, you will connect with potential customers over the phone, providing information about our products and services. You will play a vital role in building relationships with clients and contributing to the growth of our business.Key Responsibilities:1. **Outbound Calls**: You will make calls to potential customers, introducing our company and offering assistance regarding our products or services.2. **Customer Interaction**: Engage with clients to understand their needs, answer questions, and provide accurate information to create interest in our offerings.3. **Lead Generation**: Collect and input customer data into our system for potential follow-up, ensuring the information is correct and up-to-date.4. **Follow-Up Calls**: You will follow up with leads to confirm interest and schedule appointments for further discussions.5. **Feedback Collection**: Gather feedback from customers regarding their experience with our services and report insights to the management team.Required Skills and Expectations:Candidates should possess excellent communication skills and have a friendly, positive attitude. It is essential to be comfortable making phone calls and engaging with different types of customers. Strong organizational skills and the ability to work in a fast-paced environment are important. A willingness to learn and adapt will help you succeed in this role.

Job Description :Position: TelecallerExperience: 0-2 YearsJob SummaryWe are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and maintaining strong customer relationships. The ideal candidate should possess excellent communication skills and a customer-focused approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain company products and services to customers.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Schedule appointments, meetings, or product demonstrations when required.Maintain accurate records of customer interactions and follow-up activities.Handle customer queries and provide appropriate solutions.Achieve daily, weekly, and monthly call targets.Update customer information in the database/CRM system.Coordinate with internal teams to ensure customer satisfaction.Required SkillsExcellent verbal communication skills in Tamil and English.Good listening and interpersonal skills.Strong convincing and negotiation abilities.Basic computer knowledge and proficiency in MS Office.Ability to work independently and as part of a team.Positive attitude and customer-oriented mindset.Ability to handle pressure and meet targets.

Job Role:Calling NGO donors and handling telecalling processCustomer follow-ups and information collectionResolving queries and maintaining customer relationshipsEligibility:10th / 12th PassGood communication skills mandatoryHindi & English requiredTelugu/Gujarati preferredFreshers & Experienced both can apply

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

The BPO Telecaller position involves reaching out to customers and providing them with information about our products and services. You will play a crucial role in our customer service team, helping to improve client satisfaction.**Key Responsibilities:**- **Make Outbound Calls:** You will contact potential customers to share information about offerings, addressing inquiries and concerns.- **Provide Customer Support:** Assist customers with their questions, ensuring they receive accurate and timely information to enhance their experience.- **Maintain Records:** Keep detailed records of customer interactions and necessary feedback, helping to track communication and improve service quality.- **Achieve Targets:** Work towards achieving daily and monthly call targets, contributing to the overall success of the team and organization.- **Follow-Up Calls:** Engage with customers who have previously shown interest, ensuring they have the necessary support to make informed decisions.Required skills and expectations include:- **Communication Skills:** Strong verbal skills are essential for effectively engaging with customers and providing clear information.- **Problem-Solving Abilities:** You should be able to think critically and resolve customer issues quickly and efficiently.- **Time Management:** The ability to manage your time effectively is vital, as you'll need to balance calls and maintain records promptly.- **Basic Computer Skills:** Familiarity with computers and phone systems is necessary for logging customer data and navigating software.- **Team Player:** Collaboration with team members is important, so being a positive and cooperative colleague will enhance overall team performance. This job is suitable for individuals with 0 to 5 years of experience and a minimum education of 12th pass, with the flexibility to work from home.

We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. **Customer Outreach**: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. **Lead Generation**: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. **Data Management**: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. **Team Collaboration**: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.

We are seeking a motivated Telesales Executive to join our team in Noida Sector 6. This role is perfect for freshers who are eager to start their career in sales and customer service. You will engage with customers over the phone to promote and sell our products.Key responsibilities include:- **Customer Engagement:** You will initiate calls to potential customers to explain our products and services, addressing their questions and concerns. Building rapport is essential for successful sales.- **Sales Techniques:** By using effective selling techniques, you will persuade customers to make purchases, meeting daily and monthly sales targets. Continuous improvement in your sales approach will be encouraged.- **Database Management:** You will maintain accurate records of customer interactions and sales in our system, ensuring that all information is up to date and easily accessible. - **Feedback Collection:** You will gather customer feedback to help improve our services and can share valuable insights with the team for process enhancement.Required skills include excellent communication skills, a strong willingness to learn, and the ability to work effectively in a team environment. You should also have a positive attitude and the ability to handle rejection gracefully. Being organized and detail-oriented will help you manage customer information efficiently. A minimum education of 10th grade is required for this full-time office-based role, where freshers are encouraged to apply.

A Tele Collection Executive is responsible for recovering overdue payments and outstanding debts from customers via telephone. The primary goal is to reach collection targets while maintaining professional customer relationships and adhering to regulatory compliance

Required SkillsExcellent communication and negotiation skills.Strong convincing and presentation abilities.Ability to work under pressure and achieve targets.Good interpersonal and customer handling skills.Basic computer knowledge and MS Office skills.Self-motivated and positive attitude.

Key Responsibilities1. B2B Client Outreach (Lead Generation)Corporate Prospecting: Call HR Managers, Plant Heads, and Directors of manufacturing, engineering, and FMCG companies to introduce the agency's recruitment services.Requirement Gathering: Identify active or upcoming vacancies within their factories (e.g., VMC Operators, Accountants, Quality Engineers) and secure initial meetings for the business development team.Database Cleansing: Call industrial lists to verify and update contact numbers, email IDs, and correct designations of decision-makers.2. Candidate Sourcing & Telephonic ScreeningCold Sourcing: Call job seekers from job portals or internal databases to pitch open career opportunities.Initial Screening: Conduct basic telephonic interviews to verify critical details: total experience, technical skills (e.g., Tally proficiency or welding certifications), current salary, expected package, and notice period.Interview Scheduling: Coordinate, schedule, and follow up with shortlisted candidates to ensure they show up for final face-to-face or virtual client interviews.3. CRM & Follow-Up ManagementCall Logging: Document every call status accurately in MS Excel or CRM software (e.g., Intended Callback, Wrong Number, Not Interested).Daily Target Adherence: Maintain a consistent daily output of 80-100 connected calls while maintaining high professional energy.

Key ResponsibilitiesOutbound Calling: Making calls to potential customers from a provided database to introduce products or services.Lead Generation: Identifying interested customers and scheduling appointments for the Field Sales team.Inbound Support: Receiving calls from customers to answer questions, resolve complaints, or take orders.Data Management: Updating the CRM or Excel sheets with the details of every call (e.g., Interested, Not Interested, Call Back Later).Follow-ups: Calling back potential clients who previously showed interest but didn't buy.Target Achievement: Meeting daily/weekly targets for talk time or successful sales. Required SkillsClear Speech & Tone: Ability to speak clearly and maintain a polite, enthusiastic tone even during long shifts.Active Listening: Understanding the customer's needs before pitching the product.Patience & Resilience: Handling cold customers who may be rude or hang up quickly.Persuasion: The ability to handle objections (e.g., if a customer says It's too expensive, knowing how to explain the value).