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Domestic Calling Jobs

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Marthandam Kanyakumari
Voice Process Outbound Calling Basic Computer Skills Domestic BPO
Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when requiredRequirementsGood communication skills in English or Telugu.Good listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.
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  • 0 - 3 yrs
  • Kanyakumari
Tele Caller Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills Cold Calling Convincing Power English Computer Skills Typing Skills PEROBLEM SOLVING Good Communication Skills
ONLY INDIAN CANDIDATES APPLY -FEMALE MALE HINDI SPEAKING MUST Make outgoing calls to customers/candidatesExplain company services and job opportunitiesHandle customer enquiries and follow-upsMaintain call details and customer recordsCoordinate with the office teamAchieve daily calling targetsFreshers can apply
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Telecaller Jobs For 10th Pass Freshers

Shanmukhasai Solutions Pvt Ltd

  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Ameerpet Hyderabad
Outbound Calling Domestic BPO
We are seeking a dynamic and motivated Tele Caller to join our team in Ameerpet, Hyderabad. This is an excellent opportunity for freshers looking to kick-start their career in a supportive work environment.nnAs a Tele Caller, you will be responsible for reaching out to potential customers to promote our services, gather information, and maintain customer relationships. Your role involves making outbound calls, addressing customer queries, and documenting interactions accurately.nnKey Responsibilities:n- Make Outbound Calls: Engage with potential customers to explain our services and capture their interest.n- Answer Queries: Respond to customer questions effectively and provide information to help them make decisions.n- Update Records: Maintain accurate records of customer interactions and feedback.n- Follow Up: Contact leads regularly to nurture relationships and encourage conversions.nnRequired Skills and Expectations:nWe are looking for candidates who possess excellent verbal communication skills, as this is essential for effective customer interaction. A positive attitude and a willingness to learn are crucial to excel in this role. Since this is a full-time position based in the office, candidates must be comfortable working in a team environment. Female candidates who have completed at least the 10th grade are encouraged to apply, especially if they are freshers eager to develop their career in customer service.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 18
Domestic BPO Outbound Calling Tele Caller Tele Counselor
Job Responsibilities:Make outbound calls to students and explain available courses.Understand students' interests and provide relevant course information.Invite interested students for free career counselling sessions.Follow up with students regarding their visit and interest.Maintain regular follow-ups and update student details.Key Skills:Telecalling Tele Sales Outbound Calling Lead Generation Customer Communication Follow-up English Communication
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.
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  • 1 - 6 yrs
  • 2.5 Lac/Yr
  • Gandhinagar
BPO Sales Outbound Calling Domestic BPO
WE ARE HIRING!### TELECALLER - FEMALE ONLYWe are looking for a confident, target-oriented & enthusiastic Telecaller to join our team. Job Location: Sargasan, Gandhinagar Salary: 10,000 - 20,000 / Month Gender: Female Only### Job Responsibilities: Make outbound calls to potential customers Generate leads and handle enquiries Follow up with prospects regularly Explain our services and convert leads into sales Achieve monthly sales targets Maintain customer records and follow-up details ### Requirements: Good communication skills Confident & positive attitude Sales-oriented mindset Basic computer knowledge Freshers can apply Telecalling/Sales experience will be an advantage Interested Candidates? Apply Now!Join our team & grow your career with us!
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  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Indore
Tele Caller Tele Sales Officer Tele Marketing Executive Motivating Skill Phone Banking Outbound Calling Domestic BPO Presentation Skills Negotiation Skills Convincing Power Calling Telemarketing Tele Marketing Telesales Tele Sales
We are seeking a dedicated and enthusiastic Telecaller to join our team in Indore. The ideal candidate will possess excellent communication skills and a passion for customer service.Key Responsibilities:1. Outbound Calling: Make calls to potential clients to promote our products and services, aiming to generate interest and secure appointments.2. Customer Interaction: Engage with customers to understand their needs, answer queries, and provide necessary information, ensuring a positive experience.3. Record Keeping: Maintain accurate records of calls made and customer interactions in our database for future reference and follow-up.4. Feedback Collection: Gather feedback from clients to help improve our offerings and assist in developing strategies for better customer engagement.5. Team Collaboration: Work closely with other team members to reach sales targets and contribute to the overall success of the company.Required Skills and Expectations:Candidates should have a minimum of 1 year and a maximum of 7 years of experience in a telecalling or customer service role. A high school diploma (12th pass) is essential. Strong verbal communication skills in Hindi are necessary for effective customer interaction. Candidates must be able to work efficiently in a team and handle customer objections calmly. A proactive attitude and the ability to learn quickly are also expected to thrive in our dynamic work environment.T
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  • 2 - 3 yrs
  • 2.0 Lac/Yr
  • Kolbad Thane
Microsoft Excel Motivating Skill Marketing Communication International BPO Domestic BPO Negotiation Skills Voice Process Cold Calling Outbound Sales
Role Summary: Act as the primary voice of the company to pitch services, nurture leads, or support existing customers. Core Tasks: Make outbound cold/warm calls, handle inbound support queries, and document logs accurately. Lead Generation: Dial numbers from provided databases to introduce products or services. Customer Support: Answer incoming requests, address complaints, and explain product features. CRM Management: Record call outcomes, update customer information, and schedule follow-ups. Target Achievement: Meet daily or monthly quotas for calls made, leads qualified, or sales closed
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  • 1 - 3 yrs
  • Rajkot
Marketing Interpersonal Skills Outbound Calling Outbound Sales Inbound Sales Lead Generation Inside Sales Marketing Communication Tele Marketing Basic Computer Skills Sales Telesales Tele Sales Communication Skills Cold Calling B2B Sales English Language Calling Negotiation Skills BPO Non Voice Domestic Calling Online Sales B2b Marketing
K9HR SOLUTIONS, Riya Khushalani (HR Manager - Mo. No. 91062 25460 Email ID: hr05@k9hr.com) is looking for a Desk Sales Representative to handle customer enquiries and sales of industrial electrical products. The candidate will be responsible for receiving and greeting enquiries, generating enquiries on the company portal, coordinating with the purchase team for quotations, sharing quotations with customers, following up, and closing sales.Key Responsibilities: Receive and respond to customer enquiries professionally. Generate enquiries through the company portal. Coordinate with the purchase team for quotations. Share quotations with customers and follow up. Convert enquiries into successful sales. Maintain regular communication with customers. Handle B2B customers, including medium and large-scale factories.Key Skills: Good communication skills. Strong sales skills. Professional and respectful customer communication. Ability to follow up and close sales. Understanding of B2B sales for industrial customers.
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Noida Sector 63
Outbound Calling Marketing Communication Inside Sales Voice Process Domestic BPO Lead Generation Cold Calling Outbound Sales Inbound Calls Domestic Calling Calling Basic Computer Skills Tele Marketing BPO Sales Telesales Communication Skills Online Sales B2B Sales
We are looking for a motivated and enthusiastic Telesales Executive to join our team in Noida Sector 63. This role is perfect for freshers who have completed their 12th grade and are eager to start their career in sales.nnAs a Telesales Executive, you will be responsible for reaching out to potential customers through phone calls, presenting our products or services, and converting leads into sales. You will engage with customers to understand their needs and provide suitable solutions, ensuring a positive experience.nnKey Responsibilities include:nn- Making outbound calls to potential customers: You will introduce our offerings and identify customer needs.n- Effectively communicating product benefits: You will explain the features and advantages of our products clearly.n- Building and maintaining customer relationships: You will strive to establish trust and rapport with clients.n- Recording customer interactions: You will document calls and customer feedback accurately for follow-up purposes.nnThe ideal candidate should possess strong communication skills and enjoy speaking with people. You should be persuasive, able to handle objections gracefully, and exhibit a positive attitude. A basic understanding of sales techniques and customer service principles will be beneficial. This full-time position requires you to work from our office, contributing to a dynamic team environment. Your dedication and enthusiasm will play a key role in driving sales success.
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Hiring Fresher / Telecaller / 12th Pass

Ashpa Global Services Pvt. Ltd.

  • 0 - 1 yrs
  • Nagpur
Microsoft Excel Outbound Calling Domestic BPO Inbound Negotiation Skills Cold Calling Voice Process Calling BPO Call Center Typing Skills BPO Voice Support Convincing Power Computer Skills Marketing Communication Presentation Skills Outbound Sales BPO Sales
We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!
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  • 1 - 3 yrs
  • Transport Nagar Dehradun
Telecalling Sales Executive Professional Communication Insurance Outbound Calling Domestic BPO BPO Sales Microsoft Excel
Responsibilities:1. Make outbound calls to customer for insurance sales.2. Understand customer requirements and answer their queries accordingly.3. Handle customer objections and negotiate effectively.4. Achieve daily and monthly sales targets.5. Maintain accurate customer and sales records
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Customer Support Executive Fresher

Lakshya Private Limited

  • Fresher
  • 4.5 Lac/Yr
  • Delhi NCR
Customer Relationship Customer Care Customer Support Customer Service BPO Voice Cold Calling Domestic BPO Chat Support Inbound Calls Telephone Handling Good Communication Skills Hindi BPO Customer Handling
We are looking for a dedicated Customer Support Executive to join our team. This is a full-time work-from-home position located in Delhi NCR, ideal for freshers who have completed their 12th grade.The primary responsibilities include:- Responding to Customer Inquiries: You will address customer questions and concerns through various communication channels, ensuring timely and satisfactory responses.- Providing Product Information: You will help customers understand our products and services, guiding them to make informed choices based on their needs.- Maintaining Customer Records: You will keep accurate records of customer interactions, ensuring information is up-to-date and accessible for future reference.- Assisting with Problem Resolution: You will work closely with customers to identify issues and find solutions, aiming for a positive customer experience.Candidates should possess strong communication skills in both written and verbal forms. A friendly demeanor and a passion for helping others are essential. The ability to work independently and manage time effectively in a home environment is crucial for success in this role. Basic computer skills and familiarity with customer service software will be beneficial. We expect you to be proactive in learning about our products and to stay patient and professional while assisting customers. If you are eager to start your career in customer service, we encourage you to apply!
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Hiring Freshers || Telesales Executive

Employment Services Solutions

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Outbound Calling Domestic BPO Online Sales Negotiation Skills Convincing Power Cold Calling B2B Sales
We are looking for a motivated Telesales Executive to join our team in Tilak Nagar, Delhi. This role is ideal for fresh graduates or those with minimal experience who are eager to start their careers in sales. Key Responsibilities:1. Making Calls: You will engage with potential customers through outbound calls, introducing our products and services.2. Building Rapport: Establish strong relationships with customers to understand their needs and offer appropriate solutions.3. Achieving Targets: Work towards sales targets and contribute to the overall success of the team by closing deals effectively.4. Maintaining Records: Keep accurate records of customer interactions and transactions to ensure follow-up and customer satisfaction.5. Providing Feedback: Share insights from customer interactions to help improve our products and services.Required Skills and Expectations:Candidates should possess excellent verbal communication skills and be comfortable talking to people over the phone. A keen attitude towards learning and a passion for sales are essential. You should be open to feedback and willing to adapt your approach as needed. Basic computer skills are necessary for managing records and using relevant software. We are looking for a female candidate who is ready to work full-time from the office and contribute positively to our dynamic team environment.
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Hiring Fresher / Telecaller / B.A

Empower Visa Consultant

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Chandigarh
Tele Counselor Tele Caller BPO Sales Microsoft Excel Outbound Calling Voice Process Domestic BPO Cold Calling
We are seeking a motivated Tele Caller to join our team in Chandigarh. This full-time position is ideal for fresh graduates looking to start their careers in a dynamic environment.In this role, you will be responsible for making outbound calls to engage potential customers and generate leads. Your excellent communication skills will be key in delivering information clearly and effectively, while your confident demeanor will help foster strong connections. Punctuality and a positive attitude are essential, as you will be working in a team-oriented office environment.Key responsibilities include:- Making outgoing calls to prospective clients to discuss our services and offerings.- Maintaining clear and concise records of calls and customer interactions.- Responding to customer inquiries and providing relevant information.- Collaborating with team members to achieve sales goals and targets.To succeed in this role, you should possess strong verbal communication skills and a confident personality. Being punctual and dependable are vital traits, along with the ability to manage call volumes effectively. A graduate degree is required, and no previous experience is necessary, making this an excellent opportunity for recent graduates.This job is based in Chandigarh and requires you to work from the office. If you are a graduate with a desire to excel in a tele-calling role, we encourage you to apply.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • New Palasia Indore
Communication Skills Lead Generation Domestic Calling
Job SummaryWe are looking for an enthusiastic and confident Telecaller to join our team. The candidate will be responsible for making outbound calls, communicating with customers, explaining products or services, handling customer queries, and generating leads. The ideal candidate should have good communication skills, a positive attitude, and the ability to achieve targets.
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  • 0 - 1 yrs
  • Kolkata
Marketing Inbound Marketing Communication Interpersonal Skills Lead Generation Negotiation Skills Inside Sales Cold Calling Online Sales Convincing Power Domestic Calling
WE ARE HIRING! TELECALLEREpoxy Master Pvt Ltd. is looking for enthusiastic and confident individuals to join our growing team as Telecallers. Position: Telecaller Company: Epoxy Master Pvt Ltd. Location: NEW TWON SHAPOORJI NEAR PETROL PUMP. Employment Type: Full-TimeJob Responsibilities Make outbound calls to potential customers and leads. Explain company products, services, and training programs. Follow up with interested customers and maintain lead records. Generate leads and support the sales team. Maintain professional communication with customers.Requirements Good communication skills in Bengali, Hindi, and English. Freshers and experienced candidates can apply. Basic computer knowledge. Positive attitude and willingness to learn. Ability to work in a team.*Salary & Benefits** Monthly salary: 10,000 - 20,500.* Growth opportunities within the organization.* Professional learning and development opportunities.*Contact:* HR Department*Company:* Epoxy Master Pvt Ltd
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Bhubaneswar
Marketing Communication Domestic BPO Negotiation Skills Cold Calling Outbound Sales Convincing Power Calling Sales Tele Marketing Telesales Communication Skills
Job Description - Sales TelecallerPosition: Sales TelecallerDepartment: SalesEmployment Type: Full-timeLocation: Bhubaneswar Experience: 1-2 yearsSalary: 12-15k per month Job SummaryWe are looking for an enthusiastic and target-oriented Sales Telecaller to connect with prospective customers, explain our products/services, generate leads, and convert them into sales. The ideal candidate should have good communication skills, a positive attitude, and the ability to achieve sales targets.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products/services, offers, pricing, and benefits clearly.Identify customer requirements and recommend suitable products/services.Generate and follow up on leads through phone calls.Convert leads into sales and achieve assigned targets.Maintain accurate records of customer interactions and follow-ups.Handle customer questions and resolve basic concerns professionally.Follow up regularly with interested and potential customers.Coordinate with the sales team for successful lead conversion.Provide daily/weekly reports on calls, leads, and sales performance.RequirementsGood verbal communication skills in English and/or Hindi/Odia.Basic computer knowledge.Strong convincing and interpersonal skills.Positive attitude and willingness to achieve targets.Ability to handle rejection and work under sales pressure.Freshers can apply; Sales/Telecalling experience will be an advantage.SkillsCommunication & negotiationCustomer handlingLead generationSales conversionFollow-up skillsBasic MS Office/CRM knowledgeTarget-oriented approachBenefitsFixed salary + attractive incentivesPerformance-based rewardsTraining and career growth opportunitiesFriendly and professional work environment
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nirman Vihar Delhi
Outbound Calling Domestic BPO Marketing Voice Process Cross Selling Call Center Sales Process Cold Calling BPO Sales Telesales b2b Marketing
We are seeking a motivated BPO Telecaller to join our team in Nirman Vihar, Delhi. This role involves generating leads for credit card services through effective communication. The successful candidate will work from the office, making this a full-time position and ideal for those beginning their career in customer service.Key responsibilities include making calls to potential customers and providing them with information about credit card services. The role will involve using a smartphone for Hindi speaking interactions with clients. Candidates will not face salary deductions, but will have the opportunity to earn incentives based on their performance, although there are no specific targets.Required skills for this position include clear communication in Hindi, basic computer knowledge, and the ability to effectively engage with customers. Candidates should be enthusiastic and driven, with a willingness to learn and grow within the BPO sector. A 12th-grade education is mandatory for applicants, and prior experience in a similar role is not necessary, making this an excellent opportunity for freshers.We aim to create a supportive environment for our employees, promoting career growth. This role offers a stable work schedule and encourages team-oriented working practices. Interested candidates must be ready for a dynamic work atmosphere where they can contribute to our goal of exceptional customer service.
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Telesales Executive (1-2 Years)

Impact Hr & Km Solutions

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice
Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.
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BPO Telecaller - Nashik

Impact Hr & Km Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling
Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Calling Executive Calling AR Calling Executive AR Caller Outbound Calling Cold Calling Domestic Calling
Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound inquiries professionally and provide accurate information.Generate and qualify leads through telephonic conversations.Schedule appointments, meetings, or service visits for the sales team.Follow up with prospects and customers as required.Maintain and update customer databases and call records.Explain products, services, offers, and promotions effectively.Address customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.Prepare call reports and share updates with management.Ensure a high level of customer satisfaction during interactions.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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