Voice Process Fresher Jobs in Park Street

As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

WORK FROM OFFICEDESIGNATION-CCE/ CS/SR.CCE/SME/TL/Q.AProcess- ELD/ WEBSITE SELLING (outbound/inbound)Shift -9PM-6AM (Night)Fixed Basic Salary - UPTO 30000 INR+incentivesEligibility -a) Ability to speak in English Fluently.(mandatory)b) Education minimum 12 pass and above.c) Age limit 18 to 40 yrs(WILLING TO WORK IN FIXED NIGHT SHIFT)Perks and benefitsOn -Spot Offer LetterNo Rotational Shifts.SMART Call Center SOLUTIONS PVT LTD16A Shakespeare Sarani , New B.K Market building , 6th Floor , Kolkata - 700071.(Nearest metro - Maidan metro station) Please mention HR Rupsha on top of your CV for reference.(mandatory). Thanks & Regards