Travel Manager Job Vacancies in Mohali

An Experienced Travel Agent is responsible for generating sales and providing expert travel advice to clients, utilizing in-depth knowledge of travel products, destinations, and services. With several years of experience in the travel industry, the agent uses their sales expertise to create tailored travel solutions for clients, manage bookings, and ensure a high level of customer satisfaction. This position requires strong sales skills, an understanding of complex travel arrangements, and the ability to effectively manage relationships with both clients and suppliers.Skills & Qualifications:Proven Sales Experience: Minimum of 3-5 years in sales, ideally in the travel industry. Exceptional Communication Skills: Ability to effectively communicate with clients over the phone, via email, and in person. Ability to explain complex travel options and tailor recommendations based on client needs.Customer Service Focus: Strong commitment to delivering outstanding customer service and resolving any issues that arise. Ability to build long-term relationships with clients.Problem-Solving and Negotiation Skills: Ability to think on your feet and resolve client issues quickly. Strong negotiation skills to secure the best rates and deals from suppliers.Organizational Skills: Ability to manage multiple clients and bookings simultaneously, keeping all details organized and ensuring accuracy in all travel arrangements.Attention to Detail: Focused on accuracy when processing bookings, handling payments, and providing travel documents to clients.European Tours Experience: Must have experience in organizing and leading group tours, incentive tour, European tours.Education: High school diploma or equivalent required; Bachelors degree in Hospitality, Tourism, Business, or a related field is a plus.Salary: Starting salary 25,000 + Performance-based (Bonus)How to Apply: Please send your resume and cover letter to oramfortune.llp@gmail.com .

Book transportation, accommodations, and other travel services.Provide clients with relevant travel information, including destination details, travel advisories, and itinerary changes.Ensure all travel arrangements comply with company policies and client requirements.Handle client inquiries and resolve any travel-related issues promptly. for e.g Flights, Hotel Reservations, Local travel, Sightseeing, Itinerary, Schedule changes , forex, Visas etcCollaborate with travel agencies, airlines, and hotels to obtain the best rates and services.Maintain accurate records of bookings, payments, and client communications.Stay updated on industry trends, travel destinations, and regulations.Reach sales and revenue targets.

*The Role*We are looking for a detailed oriented, well connected and organized *Travel Desk Executive *to join our growing client relations team.*What Youll Do:*a) Well versed in hotel, flight booking, international Bookingsb) Ability to multitask and prioritize daily workloadc) High level verbal and written communications skillsd) Discretion with personal and confidential informatione) Make travel arrangements.*Who We Are Looking for** Excellent knowledge of Booking & E-ticketing.* Hands-on experience booking software.* Graduation is Mandatory.* Strong attention to detail and good analytical skills.* 1+ years experience in a Travel Desk role.* Proficient in Microsoft Excel and PowerPoint.* Strong communication and presentation skills, must be fluent in spoken and written English.* Should be well versed with any of the GDS (Amadeus ,Worldspan, Sabre, Galileo etc).

As a marketing executive, you'll need to create awareness of and develop the brand you are marketing, communicate with target audiences and build and develop customer relationships. help with marketing plans, advertising, direct marketing and campaigns Manage outdoor BTL activities, with Schools and College connects. Updating all the BTL leads into the system,leads calling on data uploaded Visiting Schools and Colleges for events,seminar and kiosk Analyse the territory/markets potential, track sales, and status reports Providing complete course details to the students

1. Audit Voice Calls to ensure adherence to set Transaction Handling Guidelines2. Audit Customer responses received through surveys to identify improvement areas3. Conduct daily briefings, refresher sessions on regular basis4. Make recommendations to help reduce errors, and improve revenue generations5. Escalate unresolved issues to relevant teams, and work with them to resolve the identified issues6. Assist in implementing changes or modifications to the Quality Assurance department's evaluation process7. Analyze the root causes for the defects identified through the audits using basic quality tools8. Report, accurately & promptly, the root causes of the defects to the business units9. Analyze trends and submit recommendations to Management for the top identified defects10. Train new hires on all Quality metrics and guidelines

1. Audit Voice Calls to ensure adherence to set Transaction Handling Guidelines2. Audit Customer responses received through surveys to identify improvement areas3. Conduct daily briefings, refresher sessions on regular basis4. Make recommendations to help reduce errors, and improve revenue generations5. Escalate unresolved issues to relevant teams, and work with them to resolve the identified issues6. Assist in implementing changes or modifications to the Quality Assurance department's evaluation process7. Analyze the root causes for the defects identified through the audits using basic quality tools8. Report, accurately & promptly, the root causes of the defects to the business units9. Analyze trends and submit recommendations to Management for the top identified defects10. Train new hires on all Quality metrics and guidelines