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Ticketing Executive Jobs

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  • Fresher
  • 4.5 Lac/Yr
  • Chandigarh Sector 11
Good Communication Skills Team Work
A ticket Executive manages customer travel booking ( flights, trains, etc.), issues tickets, handles cancellations/ refunds, and provides itinerary information. provides essential details for a task, bug report, or support request, including a clear title, problem summary, user story, and expected behavior.
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  • Fresher
  • 9.0 Lac/Yr
  • Chennai
Customer Relationship Ticket Booking
We are looking for a dedicated and enthusiastic Air Ticketing Executive to join our team in Chennai. This full-time position is ideal for fresh graduates who have completed at least their 10th grade and are eager to start a career in the travel industry.**Key Responsibilities:**- **Ticketing and Reservations:** Manage the booking and issuing of airline tickets for customers, ensuring accurate information and efficient processing.- **Customer Service:** Provide excellent service to clients by addressing their inquiries, resolving issues, and assisting them with travel plans, ensuring a positive experience.- **Flight Information:** Stay updated on flight schedules, routes, and pricing to offer the best options to customers and meet their travel needs effectively.- **Payment Processing:** Handle payment transactions securely and accurately, ensuring compliance with company policies and procedures.- **Data Management:** Maintain and update customer records and ticketing databases to ensure all information is current and accurate.**Required Skills and Expectations:**- Strong communication skills to effectively interact with customers and colleagues.- Basic computer skills, including proficiency in Microsoft Office and familiarity with ticketing software.- A keen eye for detail to ensure accuracy in bookings and financial transactions.- Ability to work in a team environment while also demonstrating independence in handling tasks.- A passion for travel and a desire to learn about the airline industry will be beneficial for your growth in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Jaipur
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are looking for an enthusiastic Air Ticketing Executive to join our team in Jaipur. This role is suitable for candidates with 0 to 5 years of experience, and a minimum educational qualification of 10th pass is required. You will assist customers in making travel arrangements and booking airline tickets.Key Responsibilities:1. **Ticket Booking**: You will handle booking airline tickets for customers, ensuring they get the best options based on their preferences and budget.2. **Customer Assistance**: Interacting with clients to understand their travel needs is crucial, and you will provide them with information about flight schedules, fares, and other relevant details.3. **Issue Resolution**: If customers encounter any issues with their bookings, you will address and resolve these problems efficiently to ensure their travel experience is smooth.4. **Documentation**: You will maintain accurate records of bookings and customer interactions, ensuring all information is updated and organized.5. **Coordination**: Collaborating with airlines and travel partners to gather necessary information and resolve any discrepancies will be part of your role.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to engage effectively with clients. A good understanding of geography and flight routes is important, along with basic computer proficiency. Attention to detail and the ability to work in a fast-paced environment are essential qualities. Being a team player and having a customer-first mindset will greatly contribute to your success in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Airport Operation Aviation Air Freight Cargo Handler Cargo Staff Airport Cargo Cargo Warehouse Airport Ramp
We are looking for an enthusiastic Airline Ramp Executive to join our dynamic team in Kolkata. This entry-level position is perfect for those who are eager to start their careers in the aviation industry.As an Airline Ramp Executive, your key responsibilities will include ensuring the timely and safe handling of aircraft operations at the airport. You will be responsible for loading and unloading baggage, cargo, and mail from planes while maintaining strict safety protocols. You will also work closely with other team members to ensure that aircraft are serviced efficiently, contributing to on-time departures. Monitoring aircraft performance and communicating with flight crews are tasks you will perform daily to guarantee seamless operations.The role requires physical stamina as you will be moving luggage and equipment regularly. Excellent communication skills are essential for coordinating effectively with drivers and other staff members. You should be dependable and proactive, as working in a fast-paced environment demands quick thinking and teamwork. Additionally, a strong attention to detail is necessary to ensure that all luggage and cargo is handled accurately and safely.To qualify for this position, candidates must have completed at least the 10th grade and possess a willingness to learn. Prior experience is not required, making this an excellent opportunity for recent school leavers. We seek motivated individuals who are passionate about aviation and ready to grow within the industry.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gaya
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities
We are looking for an Airport Executive in Gaya, India, who will play a key role in ensuring smooth operations at the airport. This entry-level position is ideal for candidates with 0 to 2 years of experience and requires a minimum education of 12th pass.The Airport Executive will be responsible for handling passenger inquiries and assisting with check-in procedures. You will greet travelers, provide important information about flights, and help them with any needs they may have. This role involves coordinating with various airport departments to ensure efficient operations, such as managing luggage and facilitating boarding processes. You will also be tasked with maintaining safety and security protocols, ensuring all passengers adhere to regulations, and reporting any issues that arise. In addition, you may assist in the preparation of reports and documentation related to daily operations.To succeed in this role, candidates should possess strong communication skills, both verbal and written, to effectively interact with passengers and team members. Organizational skills and a keen attention to detail are essential for managing multiple tasks effectively. A positive attitude, teamwork, and a willingness to learn are also important for success in this dynamic environment. Proficiency in English and local languages will be advantageous, as you will cater to diverse groups of travelers.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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Hiring Freshers || Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 4 yrs
  • 6.0 Lac/Yr
  • Visakhapatnam
Computer Operator Ticketing Executive Ground Operation Ground Management Man Management Human Resource Passport Checking Ticket Checking Staff Air Hostess
Urgent Hiring For Air Ticketing StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Visakhapatnam,Work Experience - Fresher & 4 Years
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Ticket Booking Air Ticketing Communication Basic Computer Skills Customer Care
We are looking for a motivated Domestic Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for freshers who are eager to learn about the travel industry and provide excellent customer service.The key responsibilities of the Domestic Ticketing Executive include processing ticket bookings. You will assist customers with their travel plans, ensuring they have the necessary information and support. Communicating effectively with clients is essential to understand their requirements and offer suitable options. You will also handle ticket cancellations and refunds, ensuring that all transactions are processed accurately and efficiently. Additionally, maintaining records and databases related to bookings will be part of your daily tasks.Candidates for this role should possess strong communication skills, both written and verbal, to engage effectively with clients. Attention to detail is crucial, as you will need to carefully manage bookings and accurately record information. A good understanding of basic computer skills is necessary, as you will be using ticketing software and managing online platforms. We expect candidates to have a positive attitude and a willingness to learn, as well as the ability to work collaboratively in a team environment. Customer service skills are vital to ensure a pleasant experience for clients.If you are looking for a full-time job in the travel sector and meet the educational requirement of being a 12th pass, we encourage you to apply.If you have any quires, you can contact this Number- +91 8274869811 (Calling/ Send your CV this WhatsApp number)
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Madurai
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Madurai. This is a full-time position suited for individuals with varied experience, including freshers.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process, ensuring smooth and efficient boarding for all travelers.- **Baggage Handling:** Safely manage and transport passengers' luggage, ensuring it is correctly loaded and unloaded from the aircraft.- **Flight Information Services:** Provide accurate information regarding flight schedules, delays, and gate changes to ensure passengers stay informed.- **Customer Service:** Address passengers' inquiries and concerns courteously, enhancing their travel experience by offering support and guidance.- **Safety Protocols Compliance:** Adhere to all safety regulations and protocols to ensure a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess clear communication skills in English and the local language, as interaction with passengers is a key part of the role. Strong interpersonal abilities are essential for providing excellent customer service and resolving any issues that may arise. Candidates must be team players who can work well under pressure, especially in busy airport environments. A commitment to punctuality and a neat appearance is necessary, reflecting the professionalism of the airport setting. The ideal candidate will also be flexible to work various shifts, including nights, weekends, and holidays, as required in the aviation industry.
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Air Ticketing Executive Fresher

Akaasa Consulting Pvt Ltd

  • Fresher
  • 4.0 Lac/Yr
  • Surat
Air Ticketing Ticket Booking Customer Relationship
As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service to travelers. Your primary responsibility will be to assist passengers with their ticketing needs at the airport. Your duties will include:- **Ticket Booking**: You will help customers book tickets for their flights, providing information on available flights, prices, and travel options.- **Check-In Assistance**: You will assist passengers during the check-in process, ensuring that they are guided through the necessary steps smoothly.- **Customer Inquiries**: You will respond to customer questions about flight schedules, baggage policies, and any other travel-related concerns, ensuring they have all the information they need.- **Handling Payments**: You will process payments for ticket purchases and issue receipts, maintaining accuracy in financial transactions.- **Problem Resolution**: You will handle any issues or complaints that arise at the ticketing counter, finding solutions quickly to ensure customer satisfaction.The ideal candidate should be a 12th pass with a keen interest in the aviation industry. Excellent communication skills are essential to interact effectively with customers. You should be a team player, capable of working in a fast-paced environment, and have good decision-making abilities. Attention to detail is important to ensure accuracy in ticketing and payments. Being a quick learner and adaptable will help you thrive in this role. Freshers are welcome; training will be provided to enhance your skills.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Raipur
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Ground Operation Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management Cargo Handling Aviation Air Hostess Air Charter Operation Airport Staff Air Ticketing Airline Airlines Executive Airline Supervisor Airline Manager
As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and answering any questions to ensure a hassle-free experience.- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring bags are handled with care and reach the correct flights on time.- **Safety and Security Checks**: Conduct necessary checks for safety compliance, ensuring that all security protocols are followed to maintain a safe environment.- **Information Desk Support**: Provide information to passengers about flights, gate changes, and airport facilities, promoting a positive and informative experience.- **Collaboration with Other Teams**: Work closely with security, maintenance, and airline crews to ensure seamless operations and effective communication throughout the airport.To succeed in this role, ideal candidates should have high school education (12th pass). Previous experience is not mandatory, making this an excellent opportunity for freshers or those with up to 6 years of experience. Strong communication skills are essential to interact with passengers and colleagues effectively. You should also possess good problem-solving skills, a positive attitude, and the ability to work in a fast-paced environment. Being a team player is crucial as you'll be collaborating with diverse teams to achieve common goals. A dedication to providing excellent customer service is vital in making every traveler's experience pleasant and memorable.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kurnool
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for a dedicated Air Ticketing Staff member to join our team in Kurnool, India. This is an entry-level position suitable for recent graduates who want to start their career in the travel industry.Key Responsibilities:1. **Ticket Booking:** Assist customers in booking flight tickets by providing accurate information about available flights, prices, and schedules.2. **Customer Service:** Address inquiries and provide assistance to travelers both face-to-face and over the phone, ensuring a positive and helpful experience.3. **Documentation:** Manage and organize travel documents, ensuring that all bookings and passenger details are accurately recorded in the system.4. **Problem Solving:** Handle ticket changes, cancellations, and refunds, working promptly and efficiently to resolve any issues that may arise.5. **Collaboration:** Work closely with airlines and travel agencies to stay updated on ticketing policies and promotions, ensuring the best options for clients.Required Skills and Expectations:Ideal candidates must possess a positive attitude, strong communication skills, and the ability to work well in a team environment. A detail-oriented approach is essential to ensure accuracy in bookings and documentation. Basic computer skills are necessary for managing ticketing systems. Candidates should be eager to learn about the airline industry and travel regulations. This role is suitable for recent graduates who are proactive and have a passion for travel. Flexibility in working hours may be required to accommodate customer needs.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Female
  • Ramagundam Peddapalli
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will play a crucial role in assisting passengers with their travel needs. This is a full-time position based in Ramagundam, primarily focused on providing excellent customer service to ensure a smooth travel experience. **Key Responsibilities:**- **Ticket Sales:** Process ticket bookings for domestic and international flights, ensuring all details are accurately entered into the system.- **Customer Assistance:** Address passenger queries regarding flight schedules, fares, and travel policies, providing clear and helpful information.- **Check-In Support:** Assist passengers during the check-in process, helping them with baggage drop-off and issuing boarding passes.- **Problem Resolution:** Handle issues or complaints related to ticketing, working to resolve them quickly and effectively to maintain customer satisfaction.- **Record Maintenance:** Keep accurate records of ticket sales and customer interactions, ensuring compliance with airline policies.- **Coordination with Airlines:** Communicate with airline representatives to stay updated on flight changes and any relevant operational information.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers and colleagues effectively.- Basic knowledge of computer systems and ticketing software will be beneficial, although training will be provided.- A friendly and approachable demeanor is important, as you will be the first point of contact for travelers.- Attention to detail is necessary for accurate ticketing and record-keeping.- A willingness to learn and adapt in a fast-paced environment is crucial for success in this role.
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Airport Ground Staff Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Guwahati
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
As an Airport Ground Staff member in Guwahati, you will be a vital part of ensuring a smooth airport experience for passengers. Your main responsibilities will include:- **Passenger Assistance**: You will help passengers with check-ins, ticketing, and boarding processes, ensuring they have all the necessary information.- **Baggage Handling**: You will support the loading and unloading of luggage from aircraft, ensuring that all bags are handled with care and directed to the right location.- **Customer Service**: Providing excellent customer service is key; you will address passenger inquiries and complaints, ensuring a friendly and helpful experience.- **Safety Procedures**: You will follow all safety protocols to ensure the safety of passengers and staff while at the airport.- **Coordination with Airlines**: You will work closely with airline representatives and other airport staff to facilitate smooth operations and address any issues that arise.To succeed in this role, you should possess strong communication and interpersonal skills. You must be able to work well in a team environment and handle pressure during busy times. Attention to detail is essential for managing passenger needs and ensuring safety. A high school diploma (12th pass) is required, and prior experience in customer service will be beneficial but is not mandatory. You should be flexible with work hours and be willing to work in a dynamic environment.
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  • Fresher
  • 4.3 Lac/Yr
  • Delhi
Ground Staff Activities Ground Handling Ground Management Air Ticketing Good Communication
Key Responsibilities:1. Respond to customer inquiries: Answer customer queries and provide support regarding ticket purchases, cancellations, and other related issues.2. Resolve customer complaints: Address and resolve customer complaints in a timely and professional manner to ensure customer satisfaction.3. Process ticket orders: Assist customers in booking tickets, processing payments, and issuing tickets for events or travel.4. Coordinate with internal teams: Collaborate with other departments to ensure smooth ticketing operations and resolve complex customer issues.5. Maintain accurate records: Keep detailed records of customer interactions, transactions, and issues for future reference and analysis.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and internal teams, both verbally and in writing.2. Customer service orientation: A focus on providing excellent customer service and resolving customer issues with empathy and professionalism.3. Attention to detail: Ability to accurately process and record ticket orders, payments, and customer information.4. Problem-solving skills: Capable of analyzing customer concerns and finding effective solutions to meet their needs.5. Ability to work under pressure: Ability to handle high volumes of customer inquiries and resolve issues promptly in a fast-paced environment.
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  • Fresher
  • 4.8 Lac/Yr
  • Patna
Airport Ramp Air Traffic Control Airport Executive
As an Air Ticketing Executive, you will play a crucial role in the travel and tourism industry. Your primary responsibility will be to assist customers in booking air tickets and managing their travel needs. **Key Responsibilities:**- **Ticket Booking:** Assist customers in selecting and booking flight tickets based on their preferences and budget, ensuring a smooth and efficient process.- **Customer Support:** Provide excellent customer service by answering inquiries related to flights, schedules, and ticket changes, making sure customers feel valued.- **Data Entry:** Accurately enter customer details and booking information into the system, maintaining high attention to detail to avoid errors.- **Payment Processing:** Handle payment transactions for ticket bookings, ensuring all financial processes are completed securely and accurately.- **Coordination:** Collaborate with airlines and travel partners to arrange ticket availability, updates, and issue resolution.- **Documentation:** Prepare and manage all necessary documentation for travel, including tickets, itineraries, and billing, ensuring compliance with company policies.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and partners. Being organized and detail-oriented is essential, as you will manage multiple bookings and customer requests efficiently. A positive attitude and a passion for the travel industry will help you thrive in this position. Familiarity with computer systems and travel booking platforms will be advantageous. Being a fresh graduate with a pass in 10th grade is acceptable for this entry-level role.
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  • 1 - 2 yrs
  • Bangalore
International Ticketing Executive Holiday Consultant
The Flight Holidays Executive is responsible for planning, selling, and coordinating flight-based holiday packages. The role involves handling customer queries, preparing customized itineraries, managing bookings, and ensuring a smooth travel experience for clients. Key Responsibilities Handle inquiries related to flight holidays and vacation packages Design and customize domestic and international holiday packages Book flights, hotels, transfers, sightseeing, and related travel services Provide accurate fare quotations and package details to customers Coordinate with airlines, hotels, and travel partners Manage bookings, confirmations, cancellations, and rescheduling Ensure compliance with travel regulations, visa requirements, and airline policies Maintain customer records and follow up for feedback and repeat business Achieve sales targets and contribute to revenue growth Resolve customer issues professionally and efficiently
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Mumbai
Air Ticketing Customer Relationship Ticket Booking
We are seeking a motivated Air Ticketing Executive in Mumbai. This full-time position is suitable for freshers who have completed at least their 10th grade education. The role requires a female candidate to manage ticketing operations and enhance customer service in the airline industry. Key Responsibilities:1. **Ticket Booking:** Handle ticket reservations and cancellations for customers, ensuring all necessary details are accurately processed.2. **Customer Service:** Assist customers with inquiries, provide information on flights, and resolve any issues they may encounter.3. **Documentation:** Maintain accurate records of ticket transactions and customer interactions to ensure smooth operations and compliance with regulations.4. **Coordination:** Collaborate with airlines and travel agencies to secure ticket availability and best fares for customers.Required Skills and Expectations:Candidates should demonstrate strong communication skills, as interacting with customers is a core part of the job. Basic knowledge of airline operations and the ticketing process will be an advantage but is not mandatory for freshers. Attention to detail is important to ensure accuracy in bookings and documentation. The ability to work in a fast-paced environment and manage time effectively will help in handling tasks efficiently. A friendly demeanor and a problem-solving attitude will greatly enhance the customer experience. Overall, we seek an enthusiastic individual willing to learn and adapt in the airline ticketing sector.
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Hiring Freshers || Airport Information Desk Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Airport Operation Aviation Air Freight Cargo Handler Cargo Staff Airport Cargo Cargo Warehouse Airport Ramp
As an Airport Information Desk Executive in Kolkata, you will play a vital role in ensuring that travelers have a pleasant experience at the airport. You will be responsible for providing accurate information and assistance to passengers.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers as they arrive at the airport, ensuring they feel acknowledged and valued.- **Providing Information:** Answer questions related to flight schedules, boarding times, terminal navigation, and airport services, helping passengers find their way easily.- **Assisting with Queries:** Address concerns or queries from passengers regarding lost items, travel documents, and other airport-related issues, ensuring they receive timely support.- **Monitoring Flight Updates:** Stay informed about real-time flight information and relay essential updates to passengers, enabling them to make informed travel decisions.- **Collaborating with Airport Staff:** Work closely with airline representatives and other airport staff to resolve any passenger issues effectively and provide comprehensive assistance.**Required Skills and Expectations:**- **Strong Communication Skills:** Clear verbal communication is essential for interacting with diverse passengers and providing accurate information.- **Customer Service Orientation:** A friendly and helpful attitude is crucial for ensuring a positive experience for all travelers.- **Problem-Solving Ability:** You should be able to think quickly and address passenger concerns or issues as they arise.- **Attention to Detail:** Being thorough in providing information helps prevent misunderstandings and delays.- **Team Player:** Collaborate effectively with colleagues to create a seamless airport experience for passengers. Candidates with experience or education related to travel and tourism will have an added advantage, but freshers with enthusiasm and a willingness to learn are also encouraged to apply.
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Ground Staff Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Housekeeping Airport Operation Internal Communication Airport Cargo Personality Development Ground Management Good Communication Air Ticketing Aviation Security Ground Staff Activities Ground Handling Cargo Handling Aviation Google API
As a Ground Staff Executive in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to travelers. This position is ideal for freshers or individuals with up to one year of experience, offering an opportunity to begin a rewarding career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Assist travelers during check-in, boarding, and baggage claims, ensuring they have a pleasant experience at the airport.2. **Check-in Operations**: Efficiently handle the check-in process, including verifying travel documents and issuing boarding passes to streamline passenger flow.3. **Baggage Handling**: Ensure the proper handling and loading of luggage onto flights, addressing any issues related to lost or damaged bags promptly.4. **Customer Service**: Provide information and support to passengers regarding flight schedules, delays, and airport facilities, maintaining a friendly and professional attitude at all times.5. **Safety Compliance**: Adhere to all safety regulations and procedures in accordance with airport protocols to ensure the safety of passengers and staff.Required Skills and Expectations:You should possess strong communication and interpersonal skills to interact effectively with passengers from diverse backgrounds. A positive attitude, problem-solving abilities, and a keen eye for detail are essential for this role. You must be able to work in a fast-paced environment and handle various tasks with efficiency. A minimum of a 12th-grade education is required, along with a willingness to learn and adapt to the dynamic aviation setting.
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12th Pass Freshers For Airport Manager

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 3.5 Lac/Yr
  • Kolkata
Air Ticketing Adobe Air Passenger Handling Airport Ticketing Air Compressor Boarding Pass Executive Data Management Airport Ramp Air Ticketing Reservation
As an Airport Supervisor based in Kolkata, you will play an essential role in the smooth operation of airport services. This position is ideal for freshers who are enthusiastic about the aviation industry and eager to start their career. **Key Responsibilities:**- **Overseeing Daily Operations:** You will manage day-to-day activities at the airport, ensuring all operations run smoothly and efficiently.- **Coordinating with Staff:** You will interact with various airport staff, including security and customer service teams, to maintain high standards of service and safety.- **Handling Customer Queries:** You will assist passengers by addressing their questions and concerns, ensuring they have a positive experience at the airport.- **Monitoring Compliance:** You will ensure that all airport protocols and regulations are followed to maintain safety and security.- **Conducting Training Sessions:** You may be involved in training new staff members, helping them understand their roles and responsibilities.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are necessary to effectively interact with staff and passengers.- **Organization Skills:** You should be able to prioritize tasks and manage time efficiently to handle multiple responsibilities.- **Problem-Solving Skills:** The ability to think quickly and find solutions is important for addressing any issues that may arise.- **Team Player:** You should work well in a team environment and collaborate effectively with colleagues to ensure seamless operations.- **Attention to Detail:** A keen eye for detail is essential for monitoring compliance and ensuring safety protocols are met.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Tiruchirappalli
Customer Relationship Air Ticketing Ticket Booking Airport Ground Staff Airline Ground Staff Ground Handling Staff Air Hostess
As an Air Ticketing Executive in Tiruchirappalli/Trichy, India, you will be responsible for managing flight bookings, reservations, and ticket sales for customers. Your key responsibilities include assisting customers with booking flights, issuing tickets, handling cancellations and changes, providing information on flight schedules, and ensuring customer satisfaction through excellent service.You will need to have excellent communication skills to interact with customers effectively and provide them with accurate information. Attention to detail is crucial in this role to ensure all bookings are processed correctly and efficiently. A good understanding of computer systems and booking software is also required to navigate through different flight options and make reservations accurately. Additionally, having a proactive and customer-focused attitude will help you in providing exceptional service and addressing customer inquiries promptly.While prior experience in air ticketing is preferred, freshers with a 12th Pass qualification can also apply for this role. This is a full-time position that requires working from the office, so candidates should be prepared to work in a fast-paced environment to meet the needs of travelers and ensure a smooth booking process.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kurnool
Customer Relationship Air Ticketing Ticket Booking Airport Ground Staff Airline Ground Staff Ground Handling Staff Air Hostess
An Airline Ticketing Executive manages flight reservations, booking, and issuing domestic/international tickets for passengers or corporate clients. Key responsibilities include operating GDS systems (Amadeus, Galileo, Sabre), handling cancellations/reissues, providing fare information, and resolving customer queries, often requiring 01+ years of experience, IATA certification, and strong communication skills. Core ResponsibilitiesBooking and Issuance: Booking, amending, and issuing flight tickets, including handling complex itineraries, reissuing, and cancellations.GDS Operation: Utilizing Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre for reservations.Customer Service: Answering inquiries regarding fares, flight schedules, availability, and baggage rules, often in a fast-paced environment.Fare Calculation: Ensuring accuracy in ticket pricing and compliance with airline regulations.Corporate Travel Management: Handling, tracking, and updating client profiles for corporate travel. Required Skills and QualificationsSystem Proficiency: Strong knowledge of GDS systems (Amadeus/Galileo/Sabre) is essential.Experience: Generally requires 01 years of experience in the travel industry, with 13 years for senior roles.Certifications: IATA certification is highly preferred.Communication: Excellent verbal and written communication skills.Flexibility: Ability to work in shifts, including weekends and holidays
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Dhanbad
Airport Ticketing Airport Supervisor Airport Operation Airport Executive
As an Airport Supervisor in Dhanbad, you will oversee daily airport operations to ensure a smooth experience for passengers and staff. You will be responsible for managing various activities within the airport environment.**Key Responsibilities:**- **Monitor Operations:** Supervise all airport activities to maintain safety, security, and service quality.- **Team Management:** Lead and coordinate staff duties, ensuring all employees are performing their tasks efficiently.- **Passenger Assistance:** Provide support to passengers, helping them with inquiries and resolving any issues that arise.- **Compliance Checks:** Ensure that all operations meet regulatory and safety standards established by local and national authorities.- **Incident Reporting:** Document any incidents or irregularities and report them to the appropriate management.- **Training and Development:** Assist in training new employees on airport procedures and customer service protocols.- **Communication:** Liaise with various airport departments, airlines, and external agencies to facilitate seamless operations.**Required Skills and Expectations:**Candidates should possess excellent communication and interpersonal skills to interact effectively with staff and passengers. Organizational abilities are essential for managing multiple tasks simultaneously. Basic technical knowledge related to airport operations is preferred, though not mandatory. A proactive attitude and problem-solving skills will be valuable in addressing passenger concerns quickly. Being a team player with a willingness to learn will help create a positive work environment. A high level of professionalism and the ability to work flexible hours, including weekends and holidays, are essential for this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kalimpong
Airport Ticketing Airport Operation Airport Executive Airport Representative
As an Airport Representative, you will be the first point of contact for customers at the airport. Your role is crucial in ensuring a smooth experience for passengers traveling to and from the airport. **Key Responsibilities:** - **Welcoming Passengers:** Greet travelers as they arrive and provide them with information about their flight and services available. This friendly interaction sets a positive tone for their journey. - **Assisting with Transportation:** Help passengers find transportation options such as taxis, shuttles, or car rentals. You will guide them to the right services to ensure they reach their destinations comfortably. - **Providing Flight Information:** Keep passengers updated on flight schedules, delays, and gate changes. Your timely communication helps manage expectations and reduce confusion. - **Handling Queries and Issues:** Address any questions or concerns passengers might have. If problems arise, you will assist in resolving them or direct them to the appropriate personnel. - **Coordinating with Airport Staff:** Work closely with other airport staff to ensure all operations run smoothly. Teamwork is essential to provide excellent service to travelers.**Required Skills and Expectations:** - Excellent communication skills are essential to interact effectively with passengers. - A pleasant demeanor and a customer-oriented attitude are crucial for providing a positive experience. - The ability to solve problems quickly and calmly under pressure is important since airport environments can be hectic. - Basic computer skills and the ability to handle electronic communication are necessary. - A willingness to learn and adapt is essential, especially for those with little experience in the field.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assist passengers with check-in processes, answer queries, and provide information about flights and services to ensure a pleasant travel experience.- **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring that luggage is safely managed and reaches the correct flights on time.- **Safety and Security Procedures**: Follow necessary safety protocols and security checks, including monitoring passenger compliance with regulations.- **Coordination with Airlines**: Work closely with airline staff to provide updates on flight schedules and manage any disruptions or delays efficiently.- **Maintaining Documentation**: Ensure that all necessary records are accurately kept, such as passenger logs and flight information.- **Problem Solving**: Address any passenger issues or complaints by offering timely solutions or escalating matters to supervisors when needed.The ideal candidate will possess strong communication skills and the ability to work well in a fast-paced environment. A friendly attitude and a willingness to assist others are essential. Adaptability and teamwork are key, as you will collaborate with different departments to ensure everything runs smoothly. Basic computer skills will be helpful for managing records and information. Finally, punctuality and reliability are crucial in this role.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Chennai
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
Ground Staff are responsible for handling all passenger services and operations at the airport on the ground. They ensure smooth functioning of airport activities such as check-in, boarding, baggage handling, and customer assistance. Key Responsibilities Passenger HandlingAssist passengers during check-in and boarding processVerify passenger documents (tickets, ID, visa, passport)Issue boarding passes and seat allocationHandle special service requests (wheelchair, infants, elderly passengers) Baggage HandlingWeigh and tag baggageEnsure compliance with airline baggage policiesCoordinate with cargo and baggage teamsHandle lost, delayed, or damaged baggage complaints Customer ServiceProvide information about flight schedules, delays, and gate changesResolve passenger queries and complaints professionallyEnsure a high level of customer satisfaction Boarding & DepartureAnnounce boarding calls and assist passengers at gatesCheck boarding passes and manage queuesEnsure smooth boarding and timely departure of flights Arrival DutiesAssist arriving passengersCoordinate with immigration and customs authoritiesGuide passengers for baggage collection Safety & SecurityFollow airport safety and security proceduresReport suspicious activities or unattended baggageCoordinate with security staff Required SkillsExcellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work under pressureTeamwork and coordinationBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any discipline (Aviation/Hospitality is a plus) ExperienceFreshers can applyPrior experience in aviation, hospitality, or customer service is preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month Work EnvironmentAirports (domestic & international terminals)Rotational shifts (day/night)Standing for long hours
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Vadodara
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are seeking enthusiastic individuals to join our team as Ground Staff in Vadodara. This role is vital in ensuring smooth airport operations and providing great customer service. **Key Responsibilities:**- **Customer Interaction:** Engage with passengers at the airport, addressing their inquiries and providing accurate information to enhance their travel experience. - **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage to ensure efficiency and satisfaction. - **Boarding Support:** Facilitate the boarding process by guiding passengers and ensuring that the departure schedule is followed. - **Lost and Found Management:** Assist in locating lost items and responding to lost luggage claims to help maintain customer trust. - **Safety Protocol Adherence:** Follow all airport safety and security measures to ensure a secure environment for passengers and staff. - **Team Collaboration:** Work closely with colleagues, including other ground staff and airline personnel, to create a cooperative and efficient working atmosphere. **Required Skills and Expectations:**Candidates should possess good communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is crucial for correctly processing passenger information and ensuring safety protocols are followed. The ability to work under pressure in a fast-paced environment is important, along with a flexible attitude towards shifts. A minimum of a 12th-grade education is required, and candidates with 0-6 years of experience are encouraged to apply.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bhopal
Air Ticketing Executive Ground Staff Cabin Crew Ticket Checking Staff Air Cargo Ground Handling Staff Ground Operations Staff Ground Hostess Ground Management Ground Operation
An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Nashik
Airport Cargo Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Airport Ground Airlines Ground Airport Manager Supervisor Shift
We are looking for a dedicated Airport Operations Executive to join our team in Nashik, India. This role is perfect for individuals with 0 to 5 years of experience who want to start or grow their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers in a friendly manner, helping them with check-in, boarding, and any inquiries they may have.2. **Flight Coordination**: Monitor and coordinate flight schedules to ensure timely departures and arrivals, keeping passengers informed of any changes.3. **Baggage Handling**: Oversee the tagging and handling of passenger luggage to prevent loss or damage, ensuring a smooth baggage claim process.4. **Safety Compliance**: Follow airport safety protocols and security regulations to ensure a safe environment for passengers and staff.5. **Team Collaboration**: Work closely with other airport personnel, including check-in staff, ground crew, and security teams to ensure efficient operations.Required Skills and Expectations:Candidates should possess effective communication skills and a customer-oriented approach. Attention to detail is crucial for managing tasks related to flight details and baggage handling. Basic problem-solving skills are important to address passenger concerns efficiently. Additionally, adaptability and teamwork are essential to succeed in a fast-paced environment. A minimum educational requirement is the completion of the 10th grade.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Airport Ground Airlines Ground Airport
We are seeking Ground Operations Staff to join our team in Bhubaneswar. This full-time role is ideal for individuals with 0 to 5 years of experience looking to start or grow their career in operations. The position requires at least a 10th-grade education and involves working on-site.Key Responsibilities:1. **Baggage Handling**: You will assist in loading and unloading baggage from aircraft and ensure it is handled with care to prevent damage.2. **Equipment Operation**: Operate ground support equipment safely and efficiently to support aircraft operations.3. **Customer Service**: Provide excellent service to passengers and assist them with any queries or needs, ensuring a pleasant travel experience.4. **Safety Compliance**: Follow all safety regulations and procedures to maintain a secure working environment for yourself and your colleagues.5. **Team Collaboration**: Work closely with other team members to coordinate operations effectively and ensure timely turnaround of aircraft.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude. Attention to detail is crucial for ensuring safety and compliance. The role involves physical work, so candidates need to be in good health and able to perform tasks that require lifting and standing for extended periods. A good understanding of teamwork and a willingness to learn are essential for success in this position.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Cargo Handling Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff
Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.
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12th Pass Freshers For Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Goa
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and airside areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 30,000/monthExperienced: 30,000 - 1,00,000+/month
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Ground Staff || Freshers & Experienced

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Hyderabad
Good Communication Customer Support Air Ticketing Executive Ground Staff Cabin Crew Ground Management Ground Operation Flight Attendant Air Hostess Time Management Problem Solving
An Air Ticketing Executive is responsible for booking airline tickets, assisting passengers with travel arrangements, and managing flight reservations. The role involves using airline reservation systems, providing fare information, and ensuring accurate ticketing and travel documentation for customers.Key ResponsibilitiesBook domestic and international airline tickets for passengers.Assist customers with flight schedules, fares, and travel information.Issue, reissue, and cancel airline tickets as required.Handle airline reservation systems such as GDS (Global Distribution Systems).Prepare and verify travel documents and itineraries.Assist passengers with seat selection, baggage information, and special requests.Manage refunds, ticket changes, and rescheduling requests.Maintain accurate booking records and customer details.Coordinate with airlines and travel agencies for ticketing services.Provide customer support for travel-related queries.Required SkillsGood communication and customer service skillsKnowledge of airline ticketing proceduresBasic computer and reservation system knowledgeAttention to detailProblem-solving abilityTime management skillsEducational Qualification10+2 or Graduation from a recognized board or university.Diploma or certification in Aviation, Travel & Tourism, or Ticketing (preferred).ExperienceFreshers can apply for entry-level ticketing positions.Experience with airline reservation systems like Amadeus, Galileo, or Sabre is an advantage.Work EnvironmentAirportsTravel agenciesAirline reservation officesTourism and travel companiesCareer OpportunitiesAir Ticketing ExecutiveReservation ExecutiveTravel ConsultantSenior Ticketing ExecutiveTicketing SupervisorSalary (India Approx.)Fresher: 18,000 30,000 per monthExperienced: 35,000 50,000+ per month depending on company and experience
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
currently we are hirring for 150 air cargo executive for pan india based , but for interview you have to come kolkata , kindly intrestes candidtes drop your cv in the given ref. number .... thank you
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  • Fresher
  • 9.0 Lac/Yr
  • Bangalore
Customer Relationship Air Ticketing Ticket Booking
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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  • Fresher
  • 9.0 Lac/Yr
  • Bhubaneswar
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive based in Bhubaneswar, you will be responsible for helping travelers with ticket reservations and providing excellent customer service at the airport. This position is ideal for freshers who are eager to start their careers in the travel and airline industry.**Key Responsibilities:**- **Ticket Reservations:** Assist passengers in booking flight tickets by providing information on available flights, fares, and seat options.- **Customer Assistance:** Offer friendly support to travelers by answering queries related to flight schedules, baggage policies, and ticketing procedures.- **Check-in Procedures:** Guide passengers through the check-in process, ensuring they complete necessary documentation and receive their boarding passes.- **Payment Processing:** Handle payments accurately and efficiently, ensuring proper transaction methods are used.- **Information Updates:** Keep passengers informed about any changes in flight schedules, delays, or cancellations promptly.- **Customer Feedback:** Collect feedback from travelers to improve service quality and address any concerns they may have.**Required Skills and Expectations:**- Candidates should have completed at least the 10th grade to apply.- Strong communication skills are essential for interacting with passengers and providing clear information.- A customer-focused attitude is needed to ensure a positive experience for travelers.- Basic computer skills will help in managing booking systems and processing payments effectively.- Ability to work well under pressure in a fast-paced environment is important, especially during peak travel hours.- A team-oriented mindset is beneficial for collaborating with colleagues in a busy airport setting.
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  • Fresher
  • 9.0 Lac/Yr
  • Hyderabad
Customer Relationship Air Ticketing Ticket Booking Airport Operation
As an Airport Ticketing Executive in Hyderabad, you will play a vital role in ensuring smooth travel experiences for passengers. You will need to be friendly, organized, and efficient as you assist customers with ticket bookings and travel inquiries. Key Responsibilities:- **Customer Service**: Greet passengers at the ticketing counter and provide assistance. You will help them with ticket purchases and address any questions or concerns they may have.- **Ticket Booking**: Process flight reservations and issue tickets. This involves using the computer system to search for available flights and confirm bookings accurately.- **Information Management**: Provide information about flight schedules, baggage policies, and travel regulations. You will be responsible for keeping passengers updated on any changes or delays.- **Documentation Support**: Help passengers with necessary travel documents, including visas and identification requirements. Ensuring all paperwork is in order is crucial for a hassle-free journey.- **Cash Handling**: Manage cash transactions carefully. You will need to ensure accurate processing of payments and issue receipts as required.Required Skills and Expectations:You should possess strong communication skills to interact effectively with customers. A good understanding of ticketing software or willingness to learn is essential. Attention to detail is crucial for managing bookings and documentation accurately. A friendly and approachable demeanor will help create a positive experience for travelers. Lastly, being proficient in time management will aid in handling busy periods at the airport efficiently. Freshers are encouraged to apply, as training will be provided.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Margao Goa
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation
As an Airport Supervisor, you will play an important role in ensuring the smooth operation of airport activities. You will oversee the daily functions of airport staff and ensure that all processes comply with safety and operational standards.Key Responsibilities:- **Supervise Staff:** Oversee and manage airport personnel to ensure they perform their duties effectively, providing guidance and support where needed.- **Monitor Operations:** Track daily airport activities, including check-in, boarding, and baggage handling, to maintain efficiency and customer satisfaction.- **Ensure Compliance:** Ensure all operations comply with safety regulations, airport policies, and procedures. Regularly review and update protocols as necessary.- **Customer Service:** Address passenger inquiries and complaints, working to resolve issues and improve overall customer experience at the airport.- **Coordinate with Departments:** Work closely with various airport departments such as security, maintenance, and airlines to ensure seamless communication and coordination of services.- **Report Issues:** Identify and report operational issues or emergencies to management immediately, ensuring prompt resolution and minimal disruption.Required Skills and Expectations:Candidates must have completed at least their 12th grade and can be recent graduates or those with up to six years of experience. Good communication and interpersonal skills are essential for interacting with staff and passengers. Candidates should be detail-oriented, organized, and able to handle stressful situations calmly. Basic knowledge of airport operations and safety regulations is preferred but not mandatory. Flexibility in work hours and a teamwork-oriented attitude are also expected.
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Airport Manager Fresher

Bhartiya Airways

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Chandigarh
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Airport Manager Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation
As an Airport Supervisor in Chandigarh, you will play a vital role in ensuring the smooth operation of airport activities. This full-time position is ideal for candidates with experience ranging from 0 to 6 years and requires at least a 12th-grade education.**Key Responsibilities:**- **Oversee Daily Operations:** You will manage the daily activities at the airport, ensuring everything runs efficiently and safely. This includes monitoring passenger flow and addressing any issues that may arise.- **Coordinate Staff Activities:** You will be responsible for scheduling and supervising staff, including check-in agents and security personnel, to maintain high service standards.- **Ensure Compliance with Regulations:** You will ensure that all airport activities comply with safety and security regulations, protecting both passengers and staff.- **Assist Passengers:** You will be available to help passengers with inquiries, providing information on flights, luggage, and services available at the airport.- **Handle Emergencies:** In case of emergencies, you will be trained to respond quickly and effectively, ensuring the safety of passengers and staff.**Required Skills and Expectations:**- Strong communication skills are essential, as you will interact with passengers and airport staff daily.- Good organizational skills are needed to manage multiple tasks effectively and ensure smooth operations.- A basic understanding of airport operations and safety regulations is helpful.- The ability to work in a fast-paced environment and handle stress calmly is important.- Flexibility in work hours may be necessary, including weekends and holidays, to meet the needs of the airport.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation
As an Airport Supervisor based in Ahmedabad, you will oversee daily operations at the airport, ensuring a smooth and safe experience for passengers and staff. Strong leadership and communication skills are vital in this role.**Key Responsibilities:**- **Supervise Airport Staff:** Lead and manage ground staff to ensure they perform tasks efficiently and adhere to safety standards and protocols.- **Coordinate Operations:** Work closely with various departments, such as security, check-in, and baggage handling, to ensure seamless operations and address any issues promptly.- **Customer Service Management:** Address passenger inquiries and complaints, ensuring that they receive excellent service and that their concerns are resolved effectively.- **Monitor Safety Regulations:** Ensure compliance with airport safety regulations and protocols, conducting regular inspections and training sessions for staff.- **Report Generation:** Prepare and submit daily reports on operations, incidents, and staff performance to management for review and improvement.**Required Skills and Expectations:**- **Communication Skills:** Must possess strong verbal and written communication skills to interact effectively with staff and passengers.- **Problem-Solving Ability:** Capable of addressing and resolving issues quickly in a fast-paced environment, ensuring minimal disruption.- **Team Leadership:** Demonstrated ability to lead, motivate, and manage a team, promoting a collaborative work atmosphere.- **Attention to Detail:** Keen eye for detail to monitor operations and ensure adherence to safety and service standards.- **Adaptability:** Must be flexible to work in various shifts, including weekends and holidays, to meet operational demands.
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Face-to-Face For Ground Staff Jobs (Freshers)

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bhopal
Offline Data Entry Computer Operator Man Management Ground Operation Ticketing Executive Passport Checking Back Office Assistant Ticket Checking Staff Air Hostess
Urgent Hiring For Ground Staff Interview Timing - 10m to 6pmSalary Package - 30k to 35kJob Location - Bhopal
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Nagpur
Offline Data Entry Back Office Processing Computer Operator Ticketing Executive Airport Ground Staff Man Management
Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Nagpur,Skills - Data Entry, Back Office, Computer Operator
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Ground Staff - Full Time - Freshers

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Pune
Computer Operator Ticketing Executive Passport Checking Offline Data Entry Back Office Assistant Man Management Human Resource Ticket Checking Staff Air Hostess Customer Service
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Pune,Skills - Data Entry, Back Office, Computer Operator, Ground Staff
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
We are looking for a dedicated Ground Staff Executive to join our team in Kolkata. This entry-level position is ideal for candidates who have recently completed their education and are eager to start their career in the aviation industry.As a Ground Staff Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service to passengers. Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a seamless travel experience.2. **Problem Resolution**: Address passenger inquiries and resolve issues efficiently, maintaining a positive atmosphere at the airport.3. **Coordination**: Work alongside other airport staff and departments to facilitate smooth operations and timely flights.4. **Safety Compliance**: Adhere to safety and security regulations at all times to ensure the well-being of passengers and staff.Required Skills and Expectations:Candidates need to possess strong communication and interpersonal skills to effectively engage with passengers and team members. A proactive attitude and ability to work under pressure are essential in this fast-paced environment. Attention to detail is important to accurately manage passenger information and ensure compliance with operational procedures. Candidates should be adaptable and willing to learn, ready to develop skills and grow within the aviation sector. A basic understanding of airport operations will be an advantage, although training will be provided.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Raipur
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Air Ticketing Executive based in Raipur. This is a full-time role that requires a commitment to delivering excellent customer service. The ideal candidate should be enthusiastic about travel and able to handle various booking and ticketing tasks efficiently.**Key Responsibilities:**- **Booking Air Tickets:** You will assist customers in booking round-trip, one-way, or multi-city flights based on their travel preferences and budgets.- **Managing Ticket Changes:** Handle customer requests for changes to existing bookings, ensuring that changes are processed quickly while informing clients of applicable fees.- **Providing Customer Support:** Answer customer inquiries via phone or email regarding flight schedules, fares, and policies, ensuring a high level of service.- **Processing Payments:** Accurately process payments for ticket bookings and manage any related financial transactions.- **Maintaining Records:** Keep detailed records of all bookings and transactions for future reference and account reconciliation.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact efficiently with customers and colleagues.- **Attention to Detail:** You must pay close attention to detail to avoid errors in bookings and transactions.- **Customer Service Orientation:** A helpful and friendly attitude is important in providing a positive experience for travelers.- **Basic Computer Skills:** Familiarity with booking software and general computer operations is necessary, along with a willingness to learn.- **Team Player:** Ability to work collaboratively in a fast-paced environment and support team members as needed. This position is suitable for candidates with 0 to 1 year of experience, and a minimum education level of 10th pass is required.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for a motivated Air Ticketing Executive to join our team in Kolkata. The ideal candidate will enjoy working in a dynamic environment and handling customer inquiries. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of air tickets for customers, ensuring all details are accurate and meet their travel requirements.- **Customer Service:** Provide excellent service by answering queries about flight schedules, prices, and baggage policies, and resolving any issues customers may face.- **Fare Quotation:** Offer customers fare options by checking availability and comparing different airlines prices and services.- **Documentation:** Ensure all ticketing documentation is correctly filled out and processed, maintaining compliance with company standards.- **Payment Processing:** Assist customers with payment procedures, ensuring all transactions are handled securely and documented properly.- **Coordination with Airlines:** Maintain effective communication with airline representatives to stay updated on any changes to flights, schedules, or policies.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to effectively assist customers and convey information clearly.- Basic knowledge of airline systems and fare structures is preferred, though training may be provided for the right candidate.- Attention to detail is important to ensure accurate ticketing and customer satisfaction.- A proactive and friendly attitude is necessary to create a positive experience for customers.- Must be comfortable working in an office environment and have proficiency in computer operations and basic software applications.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
As a Ground Staff member in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:- **Customer Service**: Assist passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- **Check-in and Boarding Procedures**: Manage the check-in process by verifying passenger documents and issuing boarding passes, ensuring everything runs on schedule.- **Baggage Handling**: Help with the loading and unloading of luggage and make sure that bags are delivered to the right destinations efficiently.- **Information Assistance**: Provide accurate information to passengers about flights, schedules, and policies, acting as a friendly point of contact.- **Emergency Procedures**: Understand and implement safety and emergency procedures effectively to ensure passenger safety at all times.- **Team Collaboration**: Work closely with other staff members, including cabin crew and security, to maintain operational efficiency and a friendly environment.To succeed in this role, you should have excellent communication skills and a strong customer service mindset. Being detail-oriented and able to work in a fast-paced environment is essential. A positive attitude and the ability to handle stressful situations will benefit you greatly. Additionally, familiarity with airport operations and a basic understanding of safety regulations are advantageous. Having a high school diploma is required, and prior experience in customer service is a plus, though not mandatory.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
As a Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport or other transportation facilities. You will be responsible for providing excellent customer service and assisting in various tasks that contribute to a pleasant travel experience for passengers.**Key Responsibilities:**- **Check-In Assistance**: Help passengers with the check-in process, ensuring that their travel documents are processed accurately and efficiently.- **Baggage Handling**: Manage luggage loading and unloading, ensuring that bags are transported safely and reach their destinations without damage.- **Customer Service**: Address passenger inquiries and resolve any issues they may have, providing support and information when needed.- **Boarding Process**: Assist in boarding procedures by directing passengers and ensuring that the process runs smoothly and on time.- **Cleanliness and Safety**: Ensure that the waiting areas and boarding gates are clean, organized, and comply with safety regulations.- **Coordination with Teams**: Work closely with other ground staff and airport personnel to maintain communication and ensure efficient operations.To succeed in this role, you should have strong communication skills and the ability to work well in a team. A positive attitude and good problem-solving abilities are essential, as you will frequently interact with passengers and handle various tasks. Being punctual and detail-oriented will help you in executing your responsibilities effectively. Previous experience in customer service is an advantage, but not mandatory.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are seeking dedicated individuals for the role of Ground Staff based in Hyderabad. This position is ideal for those who are enthusiastic about providing excellent service in a dynamic environment. The role involves various responsibilities that are essential for smooth operations.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and any inquiries to ensure a positive travel experience.- **Baggage Handling:** Manage passenger luggage, including loading and unloading baggage from aircraft, ensuring safe and efficient handling.- **Check-in Procedures:** Verify passenger information, issue boarding passes, and assist with any special requirements during check-in.- **Safety Checks:** Conduct safety inspections of boarding areas and gates to maintain a secure environment for all passengers and staff.- **Communication:** Collaborate with other team members and departments to coordinate flight operations and resolve any issues that arise.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact with passengers effectively. A friendly and professional demeanor is crucial for delivering outstanding service. Attention to detail is necessary for managing passenger information and ensuring safety standards are met. Teamwork is important, as you will be working closely with colleagues. Flexibility in working hours and the ability to handle high-pressure situations are also expected in this role. While prior experience is not mandatory, a positive attitude and eagerness to learn are vital for success.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Shillong
Customer Relationship Air Ticketing Ticket Booking Customer Management
We are seeking an Air Ticketing Executive to join our dynamic team in Shillong. This role is ideal for individuals passionate about travel and customer service, with a keen interest in the airline industry.Key responsibilities include managing flight bookings, where you will assist customers in selecting flights based on their preferences. You will also issue tickets, ensuring accuracy and efficiency in the process. Handling customer queries is a crucial part of the role, as you will provide information about flight schedules, fares, and any changes or cancellations. Maintaining records is important for tracking transactions and supporting smooth operations. Collaboration with airlines and travel agencies will be necessary to stay updated on promotions and policies. Candidates should be confident communicators with a focus on customer service. Attention to detail is essential to ensure ticketing accuracy. Basic computer skills are required, as you will be using software to manage bookings and records. Strong organizational skills will help you manage multiple tasks efficiently, and a willingness to learn and adapt in a fast-paced environment is crucial. A minimum of a 12th-grade education is necessary, and prior experience in travel and tourism, while not mandatory, is a plus. This full-time position requires you to work from our office in Shillong. If you are ready to start your career in the travel industry, we encourage you to apply.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Dimapur
Customer Relationship Air Ticketing Ticket Booking
We are seeking a dedicated Air Ticketing Executive based in Dimapur, India, who is eager to start their career in the travel industry. This position is perfect for individuals with a passion for customer service and travel.Key Responsibilities:- **Ticket Booking**: Handle customer inquiries and assist in booking flight tickets using reservation systems, ensuring accuracy and efficiency.- **Customer Support**: Provide exceptional support to clients, addressing their concerns, managing cancellations, and making changes to existing bookings.- **Itinerary Management**: Prepare detailed travel itineraries for customers, including flight details, boarding times, and any additional travel arrangements.- **Sales Coordination**: Collaborate with team members and communicate effectively to ensure all client needs are met and promote additional travel services when applicable.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly attitude to engage effectively with customers. A basic understanding of ticketing systems is preferred but not mandatory, as on-the-job training will be provided. Attention to detail is crucial for managing accurate bookings and resolving issues. A willingness to learn and adapt in a fast-paced environment is essential. As this role primarily requires working from the office, candidates should be prepared to collaborate with the team in person. A high school diploma (12th pass) is required, and prior experience in a customer service role is a plus but not necessary.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Jorhat
Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication Housekeeping
We are looking for a Ground Staff Executive who will handle various airline ground operations. This is an entry-level position suitable for freshers, offering a chance to start your career in the aviation industry.Key responsibilities include welcoming and assisting passengers at the airport. You will provide information about flights, handle check-ins, and manage luggage to ensure a smooth travel experience. It is important to maintain a positive attitude while efficiently resolving any issues that passengers may face.You will also work closely with security and check-in teams to ensure compliance with airport protocols. This involves helping to prepare necessary documents and ensuring that all baggage is loaded onto the aircraft correctly. Another responsibility is to support the coordination of various services, such as boarding and deboarding processes, while ensuring that everything runs on schedule.Required skills include strong communication abilities, as you will interact with passengers and fellow team members daily. A customer-focused attitude is vital, as providing excellent service is key to passenger satisfaction. Attention to detail is necessary for managing luggage and ensuring smooth operations. Flexibility to work in shifts, including weekends and holidays, is also essential since airport operations run round the clock. Overall, we are seeking motivated individuals who are eager to learn and contribute positively to our team.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Gudivada Krishna
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a dedicated Ground Staff Executive to join our team in Gudivada. This role is crucial in providing excellent customer service at the airport and ensuring smooth operations. **Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and tagging luggage.- **Baggage Handling:** Manage luggage by ensuring it is loaded properly and handled with care to prevent damage or loss.- **Customer Service:** Address passenger queries and complaints effectively, providing information and solutions to enhance their travel experience.- **Security Regulations:** Ensure compliance with airport security protocols and assist in checking travel documents as necessary.- **Team Collaboration:** Work closely with other staff members to coordinate passenger boarding and ensure efficient operations at the airport.**Required Skills and Expectations:**Candidates should possess a minimum of a 12th-grade education. We are looking for individuals with strong communication skills who can engage effectively with passengers. The ideal candidate should be friendly, approachable, and able to remain calm under pressure. Basic computer skills for managing passenger systems are necessary. Prior experience is not required, making this an excellent opportunity for fresh graduates. We encourage applications from females who are willing to work full time and be part of a dynamic team in an office environment. A commitment to high-quality service and teamwork is essential for success in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Bhimavaram
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a Ground Staff Executive based in Bhimavaram to join our team. This role is ideal for women with a passion for the aviation industry and customer service.**Key Responsibilities:**- **Customer Assistance:** Greet and assist passengers at the airport with their inquiries, ensuring a pleasant journey experience.- **Check-in Operations:** Manage the check-in process, handling tickets and baggage efficiently to avoid delays.- **Boarding Management:** Oversee the boarding process, ensuring passengers board in an orderly fashion and address any last-minute issues.- **Problem Solving:** Handle passenger complaints and concerns swiftly, offering solutions and maintaining a calm atmosphere.- **Safety Procedures Compliance:** Ensure all safety protocols and regulations are being followed to keep both staff and passengers safe during operations.**Required Skills and Expectations:**- A minimum of 12th-grade education is essential, and candidates should have strong communication skills to interact effectively with passengers.- Candidates should be enthusiastic, with a positive attitude and a service-oriented mindset. - Basic computer literacy is needed, as tasks may involve using systems for check-in and other functions.- A keen ability to work under pressure and manage multiple tasks simultaneously is crucial.- Candidates must be flexible with working hours, as shifts may vary, including weekends and holidays.- Punctuality and professionalism are expected to create a reliable service environment. This position offers learning opportunities in a dynamic work environment for those looking to grow in the airline industry.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Tadipatri Anantapur
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
As a Ground Staff Executive, you will play a key role in ensuring smooth airport operations and providing excellent service to passengers. Your main responsibilities will include:- **Passenger Handling**: Assist passengers during check-in, boarding, and baggage claim, ensuring a smooth and pleasant experience.- **Check-in Services**: Manage the check-in process efficiently by verifying passenger information and issuing boarding passes.- **Baggage Management**: Handle baggage queries and ensure that luggage is loaded and unloaded from aircraft properly, minimizing any delays.- **Customer Service**: Provide information and assistance to passengers regarding flights, schedules, and airport facilities, addressing any concerns they may have.- **Communication Coordination**: Collaborate with other team members and departments to ensure that all operations run seamlessly and communicate effectively.For this role, you should ideally possess the following skills and attributes:- **Communication Skills**: Strong verbal skills to interact with passengers and team members clearly and courteously.- **Problem-Solving Ability**: Quick thinking to address unexpected issues and find solutions effectively.- **Attention to Detail**: A keen eye to ensure accuracy in processes like check-in and baggage handling.- **Team Player**: Ability to work well with others in a fast-paced environment, contributing to team goals.- **Flexibility**: Willingness to work shifts, including weekends and holidays, as airport operation hours can vary.This position is suitable for female candidates who have completed their 12th grade and are eager to start a career in the aviation industry. Candidates with no experience are welcome to apply.
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