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Ground Staff Jobs

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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Chennai
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
Ground Staff are responsible for handling all passenger services and operations at the airport on the ground. They ensure smooth functioning of airport activities such as check-in, boarding, baggage handling, and customer assistance. Key Responsibilities Passenger HandlingAssist passengers during check-in and boarding processVerify passenger documents (tickets, ID, visa, passport)Issue boarding passes and seat allocationHandle special service requests (wheelchair, infants, elderly passengers) Baggage HandlingWeigh and tag baggageEnsure compliance with airline baggage policiesCoordinate with cargo and baggage teamsHandle lost, delayed, or damaged baggage complaints Customer ServiceProvide information about flight schedules, delays, and gate changesResolve passenger queries and complaints professionallyEnsure a high level of customer satisfaction Boarding & DepartureAnnounce boarding calls and assist passengers at gatesCheck boarding passes and manage queuesEnsure smooth boarding and timely departure of flights Arrival DutiesAssist arriving passengersCoordinate with immigration and customs authoritiesGuide passengers for baggage collection Safety & SecurityFollow airport safety and security proceduresReport suspicious activities or unattended baggageCoordinate with security staff Required SkillsExcellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work under pressureTeamwork and coordinationBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any discipline (Aviation/Hospitality is a plus) ExperienceFreshers can applyPrior experience in aviation, hospitality, or customer service is preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month Work EnvironmentAirports (domestic & international terminals)Rotational shifts (day/night)Standing for long hours
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Jorhat
Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Aircraft Maintenance Airport Cargo Ground Operation Ground Management Airport Operation Aviation Hospitality Aviation Security Airport Ground Handling Airline Operations
We are looking for dedicated Airport Ground Staff in Jorhat, Assam, to support the smooth operations of our airport. This entry-level position is ideal for individuals who are detail-oriented and committed to providing excellent customer service.Key Responsibilities:- Customer Service: Assist passengers with check-in, boarding, and other inquiries to ensure a pleasant travel experience.- Baggage Handling: Manage and oversee luggage loading and unloading, ensuring safe and timely transportation of baggage.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for passengers and staff.- Coordination: Work closely with airline personnel, security, and other departments to facilitate efficient ground operations.- Problem Resolution: Address any issues that arise with passengers or baggage, providing solutions quickly and effectively.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and a strong emphasis on customer service. Good communication skills are essential to interact with passengers and team members effectively. Attention to detail is important for managing baggage and ensuring compliance with safety protocols. Flexibility in working hours, including weekends and holidays, is expected, as airport operations run around the clock. Ideal candidates should be team-oriented and ready to contribute to a positive and professional airport environment. Experience in customer service or related fields is a plus, although not mandatory for applicants with a willingness to learn.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Howrah
Air Hostess Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Air Charter Operation
**Airport Ground Staff Job Description - Howrah (West Bengal)****Job Title:** Airport Ground Staff**Location:** Howrah, West Bengal
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  • Fresher
  • 13.0 Lac/Yr
  • Tumkur
Good Communication Fine Personality Ground Staff
As an Airport Ground Staff, you will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. This is a full-time position located in Tumkur, and fresh candidates are welcome to apply.**Key Responsibilities:**- **Passenger Check-in:** Assist passengers with the check-in process, ensuring their luggage is properly tagged and all necessary documents are collected.- **Boarding Assistance:** Help passengers during the boarding process by ensuring they board the correct flight and that the boarding procedures are followed.- **Customer Service:** Address passenger inquiries and concerns, providing timely and accurate information to enhance their travel experience.- **Baggage Handling:** Safely manage and transport passenger luggage from check-in to loading onto the aircraft and vice versa, ensuring all items are handled with care.- **Coordination with Airlines:** Work closely with airline personnel to ensure all operations run smoothly and efficiently, communicating any issues that arise. **Required Skills and Expectations:**- You should have at least completed your 10th grade education and have a keen interest in the aviation industry.- Strong communication skills are essential, as you will interact with passengers and airline staff frequently, requiring clarity and professionalism.- A friendly and approachable attitude is important for providing excellent customer service.- The ability to work in a fast-paced environment is necessary, as the airport can be busy and dynamic.- You should be a team player, willing to collaborate with others to ensure efficient airport operations.
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12th Pass Freshers For Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Goa
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and airside areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 30,000/monthExperienced: 30,000 - 1,00,000+/month
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • BodhGaya Gaya
Good Communication Fine Personality Ground Staff
As an Airport Ground Staff member in BodhGaya, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. **Key Responsibilities:**- **Check-in Assistance:** You will help passengers with the check-in process, guiding them on how to receive their boarding passes and check their luggage.- **Baggage Handling:** You will be responsible for managing and organizing luggage, ensuring it is loaded and unloaded from aircraft safely and efficiently.- **Passenger Support:** You will assist passengers with inquiries, ranging from flight information to general airport services, ensuring they feel welcomed and well-informed.- **Safety Protocols:** You will follow all airport safety guidelines and protocols, ensuring the safety of both passengers and staff.- **Collaboration with Team:** Working closely with other ground staff and airline personnel is essential to coordinate services and ensure a seamless travel experience for passengers.**Required Skills and Expectations:**- Education: A minimum educational qualification of 10th pass is required for this role, focusing on basic communication and organizational skills.- Communication Skills: You should have good verbal communication skills to effectively interact with passengers and team members.- Team Player: Being able to work well with others is important, as you will be part of a larger team committed to passenger service.- Attention to Detail: You need to pay close attention to tasks, ensuring everything is done accurately and safely.- Willingness to Learn: Since this role caters to candidates with 0-1 year of experience, a positive attitude and eagerness to learn new processes will be valuable.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Varanasi
Airport Staff Cabin Crew Activities Aircraft Maintenance Airline Operations Airport Operation Air Traffic Control Passenger Handling Hospitality Aviation Security Ground Staff Activities Ground Management Interpersonal Skills Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Aviation
As an Airport Ground Staff member in Varanasi, you will play a crucial role in ensuring smooth operations at the airport. Your responsibilities and expectations are outlined below.**Key Responsibilities:**- **Customer Assistance:** Provide friendly assistance to passengers, helping them with check-in procedures, boarding, and inquiries to ensure a pleasant travel experience.- **Baggage Handling:** Safely manage the loading and unloading of luggage onto and off the aircraft, ensuring that all baggage is handled with care and delivered to the right destinations.- **Check-In Support:** Assist in the check-in process, verifying passenger identification, and issuing boarding passes while ensuring compliance with airline regulations.- **Airport Operations:** Work closely with other ground staff to coordinate various activities, including aircraft arrivals and departures, to maintain efficient airport operations.- **Safety and Security:** Follow safety protocols and procedures to ensure a secure environment for passengers and staff, reporting any safety concerns to the appropriate authority.**Required Skills and Expectations:**- Good communication skills are essential to effectively interact with passengers and team members.- A customer-friendly attitude is important to provide excellent service and ensure passenger satisfaction.- Basic problem-solving skills are necessary to handle unexpected situations calmly and efficiently.- Ability to work as part of a team is crucial since collaboration with others is a key part of the role.- Must be detail-oriented to accurately manage tasks such as baggage handling and check-in processes.Candidates should have completed at least their 10th grade and be willing to work full time on-site. Prior experience is not mandatory but is a plus.
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  • Fresher
  • Prayagraj
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling Ground Staff Activities
We are looking for motivated individuals to join our team as Ground Handling Staff in Prayagraj. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in the aviation industry. As a Ground Handling Staff member, your main responsibilities will include:- **Baggage Handling:** Assist in loading and unloading luggage from aircraft, ensuring all items are handled safely and efficiently.- **Passenger Assistance:** Help passengers with check-in, boarding, and provide information as needed, ensuring a smooth travel experience.- **Aircraft Preparation:** Work with the team to prepare aircraft for arrivals and departures, including cleaning and restocking necessary supplies.- **Safety Compliance:** Follow all safety regulations and guidelines while performing tasks on the ground, ensuring a secure environment for passengers and crew.To be successful in this role, you should have good communication skills to interact positively with passengers and team members. Attention to detail is important for ensuring that all procedures are followed properly. We expect you to work well under pressure, as you may need to handle multiple tasks at once, especially during peak travel times. A team-oriented attitude is essential, as you will be collaborating closely with your colleagues. If you are hardworking and dedicated to providing excellent service, we would love to have you on our team.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo Air Ticketing Executive Air Ticketing Officer Air Ticketing Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Ground Staff Airport Ground Staff Airliness Computer Operator Airport Executive Airline Executive Cabin Crew Fresher Senior Executive FOS Executive Senior CSR Relationship Officer
We are looking for an Airport Operations Executive in Noida, India. This full-time position is ideal for individuals with 0 to 5 years of experience. The role involves various tasks to ensure smooth airport operations while maintaining high standards of customer service.Key Responsibilities:- **Coordination and Communication:** You will work closely with airlines, ground staff, and other stakeholders to ensure efficient operations. Good communication skills are essential to manage workflows smoothly.- **Customer Assistance:** Assisting passengers with queries and providing support during check-in and boarding. You should be friendly and approachable to enhance the customer experience.- **Safety and Security Checks:** You will be responsible for monitoring security protocols and safety measures throughout the airport. Attention to detail is crucial to maintain a secure environment.- **Managing Documentation:** Handling essential paperwork related to flight schedules and passenger details. Organizational skills will help you effectively manage documents and reports.Required Skills and Expectations:Candidates should possess a minimum of 10th-grade education and should be able to work effectively in a team. Strong communication skills, both verbal and written, are necessary for clear communication with passengers and colleagues. Adaptability and problem-solving skills are vital, as you may face unexpected challenges in a fast-paced environment. A proactive attitude and a commitment to providing excellent service will contribute to your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for enthusiastic Airport Staff to join our team in Kanpur, India. This role is ideal for individuals who are eager to begin their careers in the aviation industry. Key Responsibilities:1. **Customer Assistance**: Provide excellent service to passengers by answering questions, assisting with check-ins, and guiding them through airport procedures.2. **Baggage Handling**: Ensure proper handling and timely delivery of luggage, helping passengers with their bags as needed.3. **Safety and Security**: Follow all safety protocols and procedures to ensure the safety of passengers and staff throughout the airport.4. **Coordination with Airlines**: Work closely with airline representatives to ensure smooth operations, including managing boarding processes and dealing with any flight-related issues.5. **Information Desk Duties**: Monitor and respond to inquiries at information desks, providing updates on flight schedules and gate changes.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and may apply with little to no experience. Strong communication skills are essential for interacting with passengers and colleagues. A friendly and approachable demeanor is expected, as is the ability to work in a fast-paced environment. Reliability and punctuality are crucial for maintaining airport operations. Flexibility in working hours is necessary, including weekends and holidays.
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Fresher hiring for Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Air Hostess Activities Air Charter Operation Aircraft Maintenance Aviation Customer Service Airport Ground Handling Airport Cargo Air Ticketing Aviation Security Cabin Crew Activities Ground Staff Activities Hard Working Ground Operation Grooming Basic Computer Skills Ground Handling
We are looking for motivated individuals to join our team as Ground Staff in Kolkata. This entry-level position is ideal for those with a passion for customer service and a desire to work in the aviation industry.Key Responsibilities:1. Customer Assistance: Help passengers with check-in procedures, baggage handling, and boarding to ensure a smooth travel experience.2. Information Support: Provide accurate information about flight schedules, gate changes, and airline policies. You will need to communicate clearly and efficiently.3. Problem Resolution: Address any passenger concerns or issues promptly and professionally, maintaining a positive attitude even in challenging situations.4. Operational Support: Collaborate with other airport staff to ensure that all operations run efficiently. This includes monitoring baggage loading and unloading to prevent delays.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and be willing to work full-time in an office environment. Strong communication skills are essential, as you will interact with diverse passengers. A friendly and approachable demeanor is key, along with the ability to remain calm under pressure. Being a quick learner will help you adapt to various tasks in this dynamic role. Having a basic understanding of customer service principles and a positive attitude towards teamwork will significantly contribute to your success in this position.
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Ground Staff Jobs For 10th Pass Freshers

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Surat
Offline Data Entry Back Office Processing Man Management Customer Management Computer Operator Human Resource Ground Operation Counter Staff
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Surat,Skills - Computer OperatorWork Experience - Fresher & 1 Year
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  • Fresher
  • 9.0 Lac/Yr
  • Ahmedabad
Airport Ticketing Airline Operations Aviation Hospitality Aviation Security Customer Service Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Asansol
Ground Operations Staff Ground Handling Staff Airline Ground Staff Ground Staff Executive Ground Hostess Ground Staff Ground Operation
A Ground Hostess (or Airport Ground Staff) ensures passenger safety, comfort, and efficient service within airport terminals. Key duties include assisting passengers with check-in and boarding, managing baggage, handling tickets, providing information, and assisting special needs passengers, all while acting as airline ambassadors.Key ResponsibilitiesPassenger Handling: Welcoming passengers, checking travel documents (passports, IDs), issuing boarding passes, and directing passengers to departure gates.Customer Service: Answering queries, assisting with flight delays or cancellations, and providing information about flight schedules.Special Assistance: Assisting passengers with limited mobility, elderly passengers, and unaccompanied minors.Baggage Management: Handling baggage checks, tagging luggage, and addressing lost or damaged luggage issues.Safety & Security: Ensuring compliance with safety protocols, performing security screenings, and assisting in emergency situations.Gate Duties: Manning boarding gates and ensuring smooth boarding processes.Requirements & SkillsEducation: Typically a high school diploma or equivalent (10+2), with a diploma in aviation or hospitality being an advantage.Appearance: Well-groomed with a professional appearance.Communication: Excellent communication skills in English and local languages.Personality: Patient, friendly, service-oriented, and able to work under pressure.Technical: Basic computer literacy (knowledge of airline ticketing systems like Amadeus or Sabre is a plus).HR RIYA - 9875678239
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Cargo Handling Passenger Handling Computer Communication Airline Customer Service
We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. **Safety Compliance**: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. **Communication**: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. **Team Collaboration**: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kurnool
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for a dedicated Air Ticketing Staff member to join our team in Kurnool, India. This is an entry-level position suitable for recent graduates who want to start their career in the travel industry.Key Responsibilities:1. **Ticket Booking:** Assist customers in booking flight tickets by providing accurate information about available flights, prices, and schedules.2. **Customer Service:** Address inquiries and provide assistance to travelers both face-to-face and over the phone, ensuring a positive and helpful experience.3. **Documentation:** Manage and organize travel documents, ensuring that all bookings and passenger details are accurately recorded in the system.4. **Problem Solving:** Handle ticket changes, cancellations, and refunds, working promptly and efficiently to resolve any issues that may arise.5. **Collaboration:** Work closely with airlines and travel agencies to stay updated on ticketing policies and promotions, ensuring the best options for clients.Required Skills and Expectations:Ideal candidates must possess a positive attitude, strong communication skills, and the ability to work well in a team environment. A detail-oriented approach is essential to ensure accuracy in bookings and documentation. Basic computer skills are necessary for managing ticketing systems. Candidates should be eager to learn about the airline industry and travel regulations. This role is suitable for recent graduates who are proactive and have a passion for travel. Flexibility in working hours may be required to accommodate customer needs.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
Airline ground staff are responsible for ensuring the smooth operation of airport services, from check-in to boarding. Some key responsibilities of airline ground staff include:- Assisting passengers with check-in procedures- Handling baggage.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bangalore
Air Hostess Cabin Crew Senior Cabin Crew Airlines Cabin Crew Cabin Attendant Crew Manager Flight Attendant Flight Steward Flight Operator Ground Staff Ground Operation Airport Executive
An Air Hostess (also known as a Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, handle in-flight operations, and follow strict aviation safety procedures as per International Air Transport Association guidelines. Key Responsibilities: Pre-Flight Duties:4Attend pre-flight briefings with pilots and senior crewCheck emergency equipment (life jackets, oxygen masks, fire extinguishers)Ensure cabin cleanliness and availability of catering suppliesVerify passenger seating, special needs, and VIP arrangements In-Flight Duties:4Welcome passengers and assist with boardingDemonstrate safety procedures (seat belts, exits, oxygen masks)Serve food and beverages to passengersProvide assistance to elderly, children, and passengers with special needsHandle passenger queries and ensure comfortManage conflicts or difficult situations calmly Safety & Emergency Duties:4Ensure passenger compliance with safety regulationsHandle emergencies such as:Medical situationsTurbulenceFire or evacuationProvide first aid when requiredGuide passengers during emergency landings or evacuations Post-Flight Duties:4Assist passengers during disembarkationCheck cabin for lost itemsComplete flight reports and documentationReport any incidents or irregularities Required Skills:Excellent communication and interpersonal skillsStrong customer service orientationConfidence and pleasant personalityAbility to remain calm under pressureTeamwork and coordinationProblem-solving and decision-making skillsPhysical fitness and stamina Qualifications:Minimum: 12th Pass (Higher Secondary)Preferred: Diploma/Degree in Aviation, Hospitality, or Travel & Tourism Eligibility Criteria (Typical in India):Age: 18 - 27 years (varies by airline)Height: Minimum 155 cm (female), 170 cm (male) (depends on airline)Good eyesight (with/without correction)Well-groomed appearanceFluency in English & Hindi (additional languages are a plus) Experience:Freshers can applyPrior experience in customer service, hospitality, or aviation is an advantage Salary Range (India):Fresher: 25,000 - 50,000/monthExperienced: 50,000 - 1,20,000+/monthInternational airlines offer higher packages + allowances
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  • Fresher
  • 4.0 Lac/Yr
  • Mumbai
Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: AviationJob descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation
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  • 5 - 9 yrs
  • 4.5 Lac/Yr
  • Bangalore
Vendor Payments Ticket Booking Staff Management Event Planning Ground Staff Driver
Job Title: Admin Team LeadDepartment: AdministrationReporting To: COO / Admin Manager / HR HeadLocation: Jayanagar, BangaloreJob Summary:We are looking for an Admin Team Lead to oversee and manage all administrative functions and ensure smooth day-to-day operations across facilities, logistics, infrastructure, and employee support services. The role involves supervising housekeeping staff, the driver, security personnel, and the IT administrator, supporting a workforce of 50+ employees.Key Responsibilities:Oversee overall office administration, housekeeping, maintenance, and daily facility operations.Ensure cleanliness, hygiene, safety, and proper functioning of office infrastructure (Internet, CCTV, biometric systems, electrical, plumbing, etc.).Supervise support staff including housekeeping, driver, security, and IT admin, ensuring proper attendance and performance.Manage vendor coordination, AMC renewals, stock/inventory, and office supplies.Handle travel arrangements such as cab, flight, and hotel bookings for employees and visitors.Maintain administrative records, bills, monthly expenses, and prepare MIS reports.Coordinate workstation setups, seating arrangements, ID/access card issuance, and general employee support.Maintain professionalism while interacting with foreign employees and delegates.Take full ownership of administrative responsibilities, including minor tasks when required. Flexibility with work schedules is expected. Preference for candidates owning a two-wheeler and residing nearby.Required Skills & Qualifications:Any degree (Graduation required)5+ years of experience in administration, preferably in a training/education or corporate environmentStrong leadership and people-management skillsExcellent organizational, multitasking, and communication abilitiesGood knowledge of MS Office, vendor management, and facility coordinationProactive, with strong problem-solving and negotiation skillsSalary as per company standardsKey Attributes:Responsible, trustworthy, and detail-orientedHands-on and proactive in resolving day-to-day issuesEfficient in coordinating with multiple departments and vendorsTeam player with a service-orientation
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bankura
Ground Operation Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Ground Handling Staff Ground Operations Staff
Airport ground staff are responsible for ensuring passenger safety, comfort, and efficient flight operations, covering duties from check-in to boarding and ramp services. Key roles include assisting passengers (ticketing, boarding), handling baggage, guiding aircraft to parking bays, and coordinating with flight crews to ensure on-time departures. Key Ground Staff Responsibilities:Passenger Handling & Service:Check-in: Greeting passengers, verifying travel documents, issuing boarding passes, and weighing/tagging luggage.Boarding Gates: Scanning boarding passes, making announcements, boarding flights, and managing seat changes.Special Assistance: Assisting elderly, disabled passengers, and unaccompanied minors.Customer Service: Addressing queries, resolving complaints, and managing flight delays or cancellations.Ramp Services & Operations:Baggage Handling: Loading and unloading luggage and cargo safely into the aircraft.Aircraft Servicing: Guiding aircraft to parking bays, providing stairs/jet bridges, and organizing cabin cleaning and catering.Safety Coordination: Conducting pre-flight safety checks, managing refueling, and securing the aircraft.HR RIYA - 9875678239
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Hooghly
Ground Operation Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Ground Handling Staff Ground Operations Staff
A Ground Staff Executive ensures passenger safety, comfort, and smooth airport operations by managing check-ins, boarding, baggage, and special assistance, while adhering to regulatory safety protocols. Key tasks include verifying documents, issuing boarding passes, handling luggage, boarding passengers, and assisting passengers with limited mobility.Key ResponsibilitiesPassenger Handling: Greeting passengers, verifying travel documents (passports, tickets), issuing boarding passes, and managing boarding gates.Check-in & Service: Manning check-in counters, weighing luggage, tagging bags, and assisting with seat selections.Special Assistance: Assisting passengers with disabilities (wheelchairs), elderly passengers, and unaccompanied minors.Boarding Operations: Guiding passengers to boarding gates, managing queues, and announcing flight details.Safety & Security: Complying with airport security protocols, conducting cabin checks, and assisting with flight emergencies.Flight Operations: Coordinating with ramp staff for baggage loading and helping resolve issues related to flight delays or lost luggageQualifications & RequirementsEducation: Typically requires a high school diploma or a degree/diploma in Aviation, Hospitality, or Customer Service.Skills: Exceptional communication and interpersonal skills, proficiency in computer systems, ability to multitask, and strong problem-solving skills.Attributes: Well-groomed, professional appearance, and a friendly, helpful demeanor.Flexibility: Willingness to work in shifts, including early mornings, late nights, weekends, and holidays.Typical RolesPassenger Service Agent: Handling check-in and boarding.Baggage Service Agent: Managing luggage handling.Ramp Service Agent: Assisting with aircraft loading and ground-side activitiesHR RIYA - 9875678239
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bardhaman
Ground Operation Ground Management Ground Staff Ground Hostess Ground Staff Executive Airline Ground Staff Ground Handling Staff Ground Operations Staff
round Operations Staff (Ground Crew) ensure the safety, security, and efficiency of aircraft, passengers, and baggage from check-in to takeoff. Key roles include passenger service (check-in, boarding), baggage handling, ramp services (loading/unloading, guiding aircraft), and catering, all while maintaining strict regulatory compliance and delivering excellent customer service.Key ResponsibilitiesPassenger Service/Terminal Operations: Greet passengers, handle check-in, verify documents, assign seats, process baggage, assist special needs passengers, and manage boarding gates.Ramp Services (Tarmac Operations): Guide aircraft to parking bays (marshalling), load and unload luggage, handle cargo, operate baggage conveyors, and connect ground power units.Safety and Security: Conduct security checks on passengers and baggage, monitor terminal areas, and ensure compliance with aviation regulations (e.g., FAA, IATA).Flight Preparation: Coordinate with cabin crew, clean aircraft cabins, restock refreshments, and assist with cabin security checks.Communication and Logistics: Provide flight information, handle inquiries, manage luggage complaints (lost/damaged), and inform passengers of delays or gate changes.Required Skills and QualificationsInterpersonal Skills: Excellent communication to assist diverse passengers and work with crew.Physical Stamina: Ability to stand for long periods, work in varying weather conditions, and lift heavy baggage (up to 32kg/70 lbs).Flexibility: Willingness to work shifts, including nights, weekends, and holidays, to support 24/7 airport operations.Attention to Detail: Strict adherence to safety protocols and regulatory procedures.Education: High school diploma or equivalent, with previous customer service or aviation experience preferred.Working ConditionsGround staff work both inside the terminal and directly on the tarmac, exposed to noise, weather, and fast-paced, high-pressure environments.HR RIYA - 9875878239
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Gurgaon, India. This entry-level position is perfect for individuals eager to start their career in the aviation industry.Key Responsibilities:- **Customer Service**: Assist passengers with check-in processes, provide flight information, and answer queries to ensure a pleasant travel experience.- **Baggage Handling**: Safeguard and manage passenger luggage, ensuring it is properly tagged and loaded onto flights.- **Security Checks**: Conduct security procedures for passengers and luggage in compliance with airport regulations to maintain safety.- **Coordination**: Work closely with airline personnel and other staff members to facilitate smooth boarding and deplaning processes.- **Emergency Response**: Be prepared to assist in emergency situations by following protocols to ensure the safety of passengers and staff.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education, with a positive attitude towards teamwork and customer service. Strong communication skills are important for interacting with passengers and colleagues alike. A basic understanding of safety protocols and the ability to work in a fast-paced environment are essential. Applicants should be flexible with working hours, including weekends and holidays. Previous experience in customer service may be an advantage, but it is not necessary as we will provide training to the right candidates.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to ensure smooth operations at the airport in Delhi. This full-time position welcomes individuals with 0 to 2 years of experience, making it an excellent opportunity for recent graduates.Key responsibilities include welcoming and assisting passengers as they check in, guiding them through the security process, and helping with any inquiries they may have. You will also manage luggage handling and ensure that all items are properly labeled and delivered. Another important duty is to monitor boarding procedures to ensure flights depart on time, enhancing the overall traveler experience.To succeed in this role, candidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential, as you will be the first point of contact for many travelers. Attention to detail is critical in managing documentation and ensuring compliance with airport regulations. In addition, candidates should be able to work in a fast-paced environment and handle stressful situations calmly. Flexibility in working hours is also expected, as shifts may vary based on flight schedules. If you are enthusiastic about the travel industry and enjoy helping others, this position is a great fit for you.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are seeking enthusiastic individuals for the Airport Staff position in Dehradun, India. This role is ideal for those looking to start a career in the aviation industry.Key responsibilities include assisting passengers during check-in. You will guide travelers through the check-in process, ensuring their luggage is handled properly. Another important task is managing boarding procedures. You will help ensure that passengers board their flights safely and on time. You will also address passenger inquiries, providing information about flights, services, and the airport, all while maintaining a friendly and professional demeanor. Additionally, you will help with baggage handling, ensuring that all luggage is transported securely to and from the aircraft.Candidates should possess good communication skills to effectively interact with passengers and team members. A positive attitude is essential as you will be the face of the airport, creating a welcoming environment. Being able to work in a fast-paced setting and handle stressful situations calmly is crucial for this role. Basic computer skills are necessary for using check-in systems and assisting with flight information. We welcome applicants with 0 to 2 years of experience and a minimum education level of 12th grade. If you are motivated, reliable, and ready to work as part of a team, we encourage you to apply.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are looking for dedicated Ground Handling Staff to join our team in Kolkata. This entry-level position is ideal for individuals who have completed at least the 10th grade and are eager to start their careers in the aviation industry.Key Responsibilities:1. **Baggage Handling**: Ensure the safe loading and unloading of passenger baggage and cargo from aircraft. Attention to detail is crucial to avoid damage and misplacement.2. **Passenger Assistance**: Provide support to arriving and departing passengers by guiding them through check-in, boarding, and disembarking processes, ensuring a smooth travel experience.3. **Team Collaboration**: Work closely with other team members and departments to ensure efficient operations. Effective communication and teamwork are essential for meeting deadlines and maintaining safety.4. **Safety Compliance**: Follow all safety procedures and regulations established by the airport authority and the airline to ensure a secure environment for both passengers and staff.5. **Equipment Operation**: Operate ground support equipment, such as tugs and conveyor belts, under supervision. You will receive training to ensure safe handling and operation.Required Skills and Expectations:Candidates should show a willingness to learn and adapt to a fast-paced environment. Good communication skills and a customer-friendly attitude are essential to interact effectively with passengers and colleagues. Reliability and punctuality are expected, as is a commitment to safety and quality service. A flexible approach to working hours, including weekends and holidays, is necessary.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
The Ground Operations Staff plays a crucial role in supporting daily airport activities in Kolkata. This entry-level position is ideal for individuals who are passionate about working in a dynamic environment and eager to learn.Key Responsibilities:1. **Baggage Handling**: Assist in the efficient loading and unloading of passenger luggage, ensuring safe transport to and from aircraft.2. **Check-In Support**: Help passengers during the check-in process, guiding them and addressing their queries to ensure a smooth experience.3. **Aircraft Cleaning**: Participate in cleaning and preparing aircraft for departures, maintaining cleanliness and hygiene standards.4. **Safety Checks**: Conduct basic safety inspections of the aircraft and equipment to ensure optimal operational safety.5. **Team Coordination**: Work closely with team members and other departments to facilitate seamless ground operations.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 10th grade. This role requires strong communication skills and the ability to work as part of a team. Attention to detail is essential, along with a physical capability to handle luggage and perform manual tasks. A willingness to learn and adapt in a fast-paced environment is important, as is punctuality and a professional demeanor. Although prior experience is not mandatory, a positive attitude and eagerness to help others will be highly valued.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated and enthusiastic individuals to join our team as Airline Ground Staff in Kolkata. This entry-level position is perfect for those who have recently completed their education and want to start a career in the aviation industry.Key Responsibilities:1. **Check-in Assistance:** Help passengers with the check-in process, including baggage handling, issuing boarding passes, and ensuring the smooth flow of passengers at the airport.2. **Customer Service:** Provide excellent customer service to all travelers by addressing queries, resolving issues, and ensuring a positive airport experience.3. **Safety and Security Compliance:** Monitor and enforce airport safety regulations and security protocols, ensuring that all procedures are followed for the safety of passengers.4. **Coordination with Crew:** Collaborate closely with flight crew and other airport staff to ensure timely boarding and overall operational efficiency.5. **Information Dissemination:** Keep passengers informed about flight schedules, delays, and other important updates, making sure they are well-informed throughout their journey.Required Skills and Expectations:Successful candidates should have strong communication and interpersonal skills to interact effectively with passengers. A positive attitude and ability to work under pressure in a busy environment are essential. Candidates must be team-oriented and ready to adapt to changing situations while maintaining a professional demeanor. A basic understanding of computers is also helpful for managing information and customer queries.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Nagpur
Aviation Ground Staff Activities Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Chandigarh
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handli
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Customer Manager Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling Airport
We are seeking a dedicated Airport Manager to oversee daily airport operations in Lucknow, India. The ideal candidate will ensure the airport runs smoothly, enhancing the travel experience for passengers and maintaining high safety standards.Key Responsibilities include:1. **Operational Management**: You will supervise all airport activities, making sure that flights are on schedule, and all staff are performing their duties effectively. This includes coordinating with airlines, ground services, and other stakeholders.2. **Safety and Security Oversight**: Ensuring the safety and security of passengers and staff is crucial. You will implement safety protocols and coordinate with security teams to address any concerns.3. **Customer Service Excellence**: You will work to improve customer satisfaction by addressing passenger needs and complaints promptly. Providing information and assistance to travelers will be a critical part of your role.4. **Staff Management**: You will manage airport staff, including training new employees, conducting performance reviews, and fostering a positive work environment.5. **Regulatory Compliance**: Keeping the airport compliant with local and international aviation regulations will be required. This ensures smooth operations and maintains safety standards.The ideal candidate will possess strong communication and organizational skills, a keen problem-solving ability, and the capacity to work well in a fast-paced environment. Flexibility in working hours is important, as airport operations run around the clock. Previous experience in airport management or related fields can be an advantage, though not mandatory.
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Ground Staff || Freshers & Experienced

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month
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Airport Ground Staff Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Guwahati
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
As an Airport Ground Staff member in Guwahati, you will be a vital part of ensuring a smooth airport experience for passengers. Your main responsibilities will include:- **Passenger Assistance**: You will help passengers with check-ins, ticketing, and boarding processes, ensuring they have all the necessary information.- **Baggage Handling**: You will support the loading and unloading of luggage from aircraft, ensuring that all bags are handled with care and directed to the right location.- **Customer Service**: Providing excellent customer service is key; you will address passenger inquiries and complaints, ensuring a friendly and helpful experience.- **Safety Procedures**: You will follow all safety protocols to ensure the safety of passengers and staff while at the airport.- **Coordination with Airlines**: You will work closely with airline representatives and other airport staff to facilitate smooth operations and address any issues that arise.To succeed in this role, you should possess strong communication and interpersonal skills. You must be able to work well in a team environment and handle pressure during busy times. Attention to detail is essential for managing passenger needs and ensuring safety. A high school diploma (12th pass) is required, and prior experience in customer service will be beneficial but is not mandatory. You should be flexible with work hours and be willing to work in a dynamic environment.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Thiruvananthapuram
Flight Attendant Ground Staff Flight Steward Airport Manager Air Cargo Executive Cargo Handler Cargo Staff Ground Operation Ground Hostess Air Cargo Aircraft Maintenance Aircraft Engineer Avionics Engineer Aerospace Engineer
A Flight Attendant is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide customer service, conduct safety demonstrations, and handle emergencies while maintaining airline standards. Key Responsibilities Pre-Flight DutiesAttend pre-flight briefings with the captain and crewCheck emergency equipment and cabin cleanlinessVerify catering supplies and onboard inventory Passenger BoardingWelcome passengers and assist with seatingHelp with cabin baggage placementVerify boarding passes and guide passengers Safety Demonstration & ComplianceDemonstrate safety procedures (seat belts, oxygen masks, exits)Ensure passengers follow safety regulationsMonitor cabin safety throughout the flight In-Flight ServiceServe meals, beverages, and refreshmentsProvide special assistance (children, elderly, disabled passengers)Handle passenger requests politely and efficiently Emergency HandlingManage medical emergencies, turbulence, or evacuationsAdminister first aid when requiredStay calm and ensure passenger safety in critical situations Cabin ManagementMaintain cleanliness and hygieneConduct regular cabin checksEnsure proper use of electronic devices Post-Flight DutiesAssist passengers during deboardingCheck for lost itemsComplete flight reports and documentation Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Typically 18-27 years (varies by airline)Height: Minimum requirements (approx. 155-170 cm depending on airline)Languages: Fluent in English + Hindi (additional languages preferred) Required SkillsExcellent communication and interpersonal skillsStrong customer service attitudeAbility to remain calm under pressureTeamwork and coordinationProblem-solving and decision-making skills Physical & Personality RequirementsWell-groomed appearanceClear complexion and pleasant personalityGood eyesight and physical fitnessNo visible tattoos (as per airline policies) Work EnvironmentWork on domestic and international flightsIrregular schedules, including nights and holidaysFrequent travel and time-zone changes Salary Range (India)Fresher: 20,000 - 40,000/monthExperienced: 40,000 - 1,20,000+/month (international airlines higher)
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Jorhat
Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication Housekeeping
We are looking for a Ground Staff Executive who will handle various airline ground operations. This is an entry-level position suitable for freshers, offering a chance to start your career in the aviation industry.Key responsibilities include welcoming and assisting passengers at the airport. You will provide information about flights, handle check-ins, and manage luggage to ensure a smooth travel experience. It is important to maintain a positive attitude while efficiently resolving any issues that passengers may face.You will also work closely with security and check-in teams to ensure compliance with airport protocols. This involves helping to prepare necessary documents and ensuring that all baggage is loaded onto the aircraft correctly. Another responsibility is to support the coordination of various services, such as boarding and deboarding processes, while ensuring that everything runs on schedule.Required skills include strong communication abilities, as you will interact with passengers and fellow team members daily. A customer-focused attitude is vital, as providing excellent service is key to passenger satisfaction. Attention to detail is necessary for managing luggage and ensuring smooth operations. Flexibility to work in shifts, including weekends and holidays, is also essential since airport operations run round the clock. Overall, we are seeking motivated individuals who are eager to learn and contribute positively to our team.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Lakhimpur
Customer Service Airport Operation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are looking for a Ground Staff Supervisor to oversee daily operations and ensure all tasks are completed efficiently and safely. This position is based in Lakhimpur, India, and is suitable for candidates with 0 to 2 years of experience. A minimum educational qualification of 12th pass is required.Key Responsibilities:1. **Supervision of Ground Staff**: You will manage and guide ground staff, ensuring they perform their duties effectively. This includes training new employees and assisting them in their daily tasks.2. **Operational Support**: You will assist in daily operations such as check-ins, baggage handling, and boarding processes, making sure that everything runs smoothly and on time.3. **Quality Control**: Regularly monitor the quality of services provided by the ground staff. You will provide constructive feedback to improve performance and maintain high service standards.4. **Safety Compliance**: Ensure that all safety protocols are followed by ground staff. You will be responsible for conducting regular safety checks and addressing any issues that arise.5. **Reporting**: You will prepare daily reports on operations, staff performance, and issues encountered, providing valuable insights for management.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills, enabling effective interaction with team members and passengers. Attention to detail, organizational skills, and the ability to work in a fast-paced environment are essential. You should be proactive, able to solve problems quickly, and willing to work flexible hours as needed.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Diphu Karbi Anglong
Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth airport operations, focusing on customer service and safety. This full-time position is based in Diphu, Karbi Anglong, and is open to candidates with 0 to 2 years of experience who have completed their 12th grade.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, answer their queries, and provide information about flights, baggage, and airport services.2. **Baggage Handling**: Safely manage the loading and unloading of luggage onto and from aircraft, ensuring that all bags are tracked and accounted for.3. **Safety Protocols**: Ensure compliance with safety and security regulations by monitoring areas around the airport and assisting in emergency procedures when necessary.4. **Coordination with Airlines**: Work closely with airline personnel to relay important information regarding flight schedules, delays, and other operational issues.5. **Team Collaboration**: Collaborate with other ground staff and departments to provide a seamless travel experience for passengers.Required Skills and Expectations:Candidates should possess strong communication skills, enabling them to interact effectively with both passengers and team members. Attention to detail is vital for managing baggage and ensuring adherence to safety protocols. A positive attitude and a commitment to customer service are essential, as this job often involves handling passenger inquiries and concerns. Flexibility with work hours, including weekends and holidays, is expected to accommodate the busy airport environment.
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  • Fresher
  • Jaipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for dedicated and reliable Ground Handling Staff to join our team in Jaipur. This is an entry-level position suitable for freshers who have completed their 12th grade and are eager to start a career in aviation.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers during their check-in and boarding process, ensuring a smooth and pleasant travel experience.2. **Baggage Handling**: Safely manage the loading and unloading of luggage to and from the aircraft, ensuring that all items are handled with care.3. **Safety Compliance**: Follow safety regulations and guidelines at all times, ensuring a secure environment for both passengers and staff.4. **Communication**: Maintain effective communication with team members and airline staff to coordinate boarding and ground operations efficiently.5. **Documentation**: Assist in preparing and processing necessary documents related to passenger travel and baggage to ensure compliance with airline policies.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude, as they will interact directly with passengers and colleagues. Attention to detail and the ability to work in a fast-paced environment are essential. Candidates must be physically fit, as the role involves moving and managing luggage frequently. A commitment to providing excellent customer service and a willingness to learn are crucial for success in this role.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Gwalior
Airport Staff Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Air Traffic Control Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Gwalior, you will play a vital role in ensuring smooth airport operations and enhancing the travel experience for passengers. You will handle various tasks related to passenger services, ground support, and safety.**Key Responsibilities:**- **Passenger Check-In Assistance:** Help passengers during the check-in process by verifying their identification and issuing boarding passes, ensuring they have all the required documentation.- **Luggage Handling:** Manage and assist with the loading and unloading of luggage, ensuring that all bags are safely transported to the correct flight and stored properly.- **Customer Service:** Provide excellent customer service by answering passengers' queries, addressing their concerns, and guiding them through the airport procedures to enhance their travel experience.- **Safety and Security Checks:** Conduct safety and security checks as required, ensuring compliance with airport regulations and maintaining a secure environment for all travelers.- **Coordination with Airline Staff:** Work closely with airline personnel to ensure punctual departures and arrivals, facilitating effective communication between ground and air operations.- **Crisis Management:** Respond to emergencies or irregular situations, such as delays or cancellations, by providing information and support to affected passengers.**Required Skills and Expectations:**Candidates should have a clear understanding of airport operations and excellent communication skills. You should be friendly, approachable, and able to work under pressure. Teamwork is essential, as you will collaborate with various departments. A proactive attitude towards problem-solving and a willingness to learn will also help you succeed in this role. Basic computer skills and a flexible schedule, including weekends and holidays, are expected.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Raipur
Airport Staff Aircraft Maintenance Airline Operations Airport Operation Aviation Ground Handling Cargo Handling Air Traffic Control Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Hospitality
The Airport Ground Staff plays a crucial role in ensuring smooth operations at the airport. This position is based in Raipur and is suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required for this full-time role.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and other inquiries to ensure a pleasant travel experience.- **Baggage Handling:** Safely manage luggage, including loading and unloading bags from aircraft, while ensuring proper care and security.- **Ticketing and Reservations:** Assist in the ticketing process by verifying travel details and making necessary changes to reservations as needed.- **Customer Service:** Provide information and support for any passenger issues, addressing concerns promptly and politely.- **Safety and Security Checks:** Conduct essential security checks and protocols to maintain a safe environment for passengers and staff.- **Coordination with Airlines:** Collaborate with airline representatives to ensure effective communication and operation flow at the airport.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and team members. A good understanding of customer service principles is important. The role requires a team-oriented individual who can work under pressure in a fast-paced environment. Attention to detail, reliability, and a positive attitude are essential traits. Flexibility with work hours is also expected, as airport operations may extend beyond regular business hours.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Jaipur
Airport Staff Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Aviation Security Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Jaipur, your primary role will be to ensure a smooth and pleasant experience for passengers. You will work in various areas of airport operations, collaborating with other staff to maintain safety and efficiency.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in processes, answer their questions, and provide information about flight schedules, making their travel experience more enjoyable.- **Baggage Handling:** Safely manage the loading and unloading of luggage, ensuring that all bags are handled carefully to prevent damage and loss.- **Safety and Security Checks:** Conduct routine checks for safety compliance, ensuring that all procedures are followed to maintain a secure airport environment.- **Coordination with Airlines:** Work closely with airline operations to ensure timely boarding and departure of flights, relaying important updates to passengers as needed.- **Assistance for Special Needs:** Provide support for passengers with disabilities or those requiring special assistance, ensuring their needs are met throughout their airport experience.**Required Skills and Expectations:**Candidates should be at least 10th grade graduates, with a willingness to learn and grow in the aviation industry. Strong communication skills are essential to assist passengers effectively. Candidates must have a friendly demeanor and the ability to work well under pressure in a fast-paced environment. Basic problem-solving skills and teamwork capabilities are important, as you will collaborate with various teams. Reliability and a commitment to safety protocols are crucial in ensuring a positive and secure experience for all travelers.
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Ground Staff - Full Time - Freshers

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Pune
Computer Operator Ticketing Executive Passport Checking Offline Data Entry Back Office Assistant Man Management Human Resource Ticket Checking Staff Air Hostess Customer Service
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Pune,Skills - Data Entry, Back Office, Computer Operator, Ground Staff
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bangalore
Offline Data Entry Back Office Manager Passport Checking Ticketing Executive Man Management Airport Ground Staff Counter Staff Computer Operator
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - BangaloreSkills - Data Entry, Back OfficeWork Experience - Fresher
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Hiring Fresher - Ground Staff - Patna

Aviation Job Placement Company

  • Fresher
  • 6.0 Lac/Yr
  • Patna
Offline Data Entry Back Office Processing Passport Checking Man Management Ground Operation Ticketing Supervisor Ticket Booking Human Resource Air Hostess
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - PatnaSkills - Data Entry , Back Office, Computer Operator, Passport Checking
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • Fresher
  • Patna
Airline Operations Airport Operation Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling
Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation
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  • Fresher
  • 4.5 Lac/Yr
  • Jewar Gautam Buddha Nagar
Airline Operations Aviation Ground Handling Ground Staff Activities Airport Operation Airport Cargo
As an Airport Operations Executive, you will play a vital role in ensuring smooth and efficient airport operations. Your main responsibilities will include:- **Customer Service:** Assist passengers with their inquiries and provide information about flight schedules, check-in procedures, and facilities available at the airport.- **Check-In Assistance:** Support travelers during the check-in process, ensure they have the necessary documentation, and handle any issues that may arise.- **Baggage Handling Coordination:** Collaborate with ground staff to manage baggage loading and unloading, ensuring that all luggage is tracked and delivered to the correct carousels.- **Flight Monitoring:** Keep an eye on flight schedules and assist in managing any delays or changes, working closely with other departments to communicate updated information to passengers.- **Safety Protocols:** Ensure all airport safety and security protocols are followed, maintaining a safe environment for both passengers and staff.To be successful in this role, you should possess strong communication skills and enjoy working with people. Attention to detail is crucial, as you will need to handle sensitive information and provide accurate assistance. Being able to work in a fast-paced environment is essential, as airport operations can be dynamic and require quick thinking. Freshers are encouraged to apply, and a positive attitude along with a willingness to learn will help you thrive in this position.
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  • Fresher
  • 13.0 Lac/Yr
  • Belagavi
Good Communication Fine Personality Ground Staff
As an Airport Ground Staff member, you will play a vital role in ensuring the smooth operation of airport activities. Your primary responsibilities will include:- **Passenger Assistance**: Help passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- **Baggage Handling**: Safely load and unload luggage from aircraft to prevent damage and ensure timely delivery to passengers.- **Customer Service**: Provide information and support to travelers regarding flight schedules, airport facilities, and travel procedures.- **Safety and Security Checks**: Conduct routine safety checks to ensure compliance with airport regulations and maintain a secure environment.- **Coordination with Other Staff**: Work closely with pilots, cabin crew, and other ground staff to manage flight schedules and address any issues that may arise.To be successful in this role, you should meet the following expectations:- **Education**: A minimum of 10th-grade education is required. Freshers are encouraged to apply as training will be provided.- **Communication Skills**: Strong verbal communication skills are essential to effectively assist and interact with passengers and team members.- **Team Player**: Ability to work well in a team environment is important, as collaboration with various departments is a key aspect of daily operations.- **Attention to Detail**: Must be detail-oriented to ensure all procedures and safety measures are followed.- **Adaptability**: Willingness to work in a fast-paced environment and adapt to changing situations as they arise.
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  • Fresher
  • 16.0 Lac/Yr
  • Bhubaneswar
Good Personality Basic Computer Knowledge Ground Staff
As an Airport Ground Staff member in Bhubaneswar, you will play a vital role in ensuring the smooth operation of airport services and passenger support. This is a full-time position ideal for freshers who have completed at least their 10th grade.**Key Responsibilities:**- **Passenger Check-In:** Assist passengers during the check-in process, ensuring they have their necessary documents ready and that their luggage is weighed and tagged correctly.- **Baggage Handling:** Safely manage and transport baggage to and from aircraft, ensuring all luggage is accounted for and delivered promptly.- **Customer Assistance:** Provide help and information to passengers regarding flight schedules, gate changes, and any other inquiries, ensuring a pleasant travel experience.- **Safety and Security Checks:** Conduct routine checks to ensure adherence to safety and security regulations, maintaining a safe environment for both passengers and staff.- **Coordination with Other Staff:** Work closely with other airport personnel, including security, cabin crew, and maintenance teams, to ensure timely operations.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is crucial for managing passenger needs and complying with safety protocols. Being physically fit is important, as the role involves lifting and moving baggage regularly. Finally, candidates should be comfortable working in a fast-paced environment and be willing to learn and adapt to new tasks quickly.
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  • Fresher
  • 16.0 Lac/Yr
  • Madhupur Deoghar
Good Personality Basic Computer Knowledge Ground Staff
We are looking for dedicated Airport Ground Staff to join our team in Madhupur. This full-time position is ideal for freshers who have completed at least their 10th grade. As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, guiding them through the airport, and answering their questions to enhance their travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage to ensure safe and timely transportation, while also assisting passengers with any baggage-related issues.- **Safety and Security Checks:** Conduct safety checks and ensure that all airport protocols are being followed to maintain a secure environment for travelers.- **Communication:** Coordinate with airline staff, security personnel, and ground crew to ensure all processes run smoothly and efficiently.- **Customer Service:** Provide excellent customer service by addressing passengers concerns and needs promptly and professionally.**Required Skills and Expectations:**Candidates should have a friendly and approachable demeanor, as well as strong communication skills to effectively interact with passengers and colleagues. Basic computer skills are necessary for handling check-in and baggage systems. Teamwork is essential, as you will work closely with various departments. Punctuality and responsibility are crucial, given the nature of airport operations. Finally, a willingness to learn and adapt to new challenges will greatly benefit your performance in this role.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Jogbani Araria
Good Communication Fine Personality Ground Staff
As an Airport Ground Staff member, you will play a vital role in ensuring smooth airport operations and provide excellent service to passengers. **Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers complete their check-in process efficiently, ensuring all necessary documents are verified and checked in properly.- **Baggage Handling:** Manage the loading and unloading of passengers' baggage, ensuring all luggage is handled with care and delivered to the correct locations on time.- **Customer Service:** Address passenger inquiries and concerns with a friendly and helpful attitude, providing information about flights, schedules, and procedures.- **Safety Protocols:** Follow all safety and security regulations while on duty, ensuring a safe environment for passengers and staff.- **Coordination with Airlines:** Communicate effectively with airline representatives regarding flight updates, schedules, and any changes that may affect passengers.**Required Skills and Expectations:**- A minimum educational qualification of 10th pass is required, demonstrating basic literacy and numeracy skills.- Excellent communication skills in both spoken and written forms, allowing you to interact with passengers and colleagues from diverse backgrounds.- A customer-focused attitude is essential, with the ability to remain calm and professional in high-pressure situations.- Basic problem-solving skills are important for handling unexpected situations and ensuring customer satisfaction.- Willingness to work flexible hours, including weekends and holidays, as airport operations run 24/7. Your role as Ground Staff is crucial for creating a pleasant travel experience for passengers and ensuring that airport operations run smoothly and efficiently.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Rajpur Balrampur-Ramanujgan
Good Communication Fine Personality Airport Ground Staff
As an Airport Ground Staff in Rajpur, you will play a vital role in ensuring that passengers have a smooth and pleasant experience while traveling. Your responsibilities will include:- **Passenger Check-in Assistance**: Help passengers check in for their flights, ensuring all necessary documents are in order and guiding them through the process.- **Baggage Handling**: Manage the loading and unloading of passenger luggage, making sure it is securely placed and transferred to the correct destinations.- **Customer Service**: Provide friendly and efficient service to passengers, addressing any inquiries or issues they may have regarding flights or services.- **Flight Information Management**: Keep passengers informed about flight schedules, delays, and gate changes using clear communication and respect.- **Safety and Security Protocols**: Follow all safety and security guidelines set by the airport, ensuring a safe environment for both staff and passengers.To be successful in this role, you should possess strong communication and interpersonal skills, as you will interact with diverse individuals daily. A positive attitude and a willingness to help others are essential traits for providing excellent service. Additionally, being able to work in a fast-paced environment and handle stressful situations calmly is important. Since this role requires you to work full-time from the office, punctuality and reliability are also expected. A minimum educational qualification of 10th grade is required, and prior experience is not necessary but may be beneficial.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Nabinagar Gaya
Good Communication Fine Personality
As an Airport Ground Staff member, you will play a vital role in ensuring the smooth operation of airport services. Your responsibilities will include:- **Passenger Handling**: Assist passengers with check-in procedures, ensuring their tickets and baggage are processed efficiently and accurately.- **Baggage Handling**: Manage the loading and unloading of passenger luggage to and from the aircraft, ensuring all baggage is handled with care.- **Customer Service**: Provide exceptional customer service by answering questions, helping with issues, and ensuring passengers feel welcomed and assisted throughout their airport experience.- **Safety and Security Checks**: Follow all safety protocols and assist in security checks to ensure a safe environment for passengers and staff.- **Coordination with Airlines**: Work with airline staff to ensure that flights are prepared for departure and that any issues with passengers or baggage are addressed promptly.- **Ground Support Equipment Operation**: Operate ground support equipment like tugs and carts to facilitate efficient airline operations.To be successful in this role, you should meet the following expectations: - A minimum of a 10th-grade education is required.- Strong communication skills are essential for interaction with passengers and team members.- A friendly and positive attitude is important for providing excellent customer service.- Ability to work in a fast-paced environment and handle stress effectively.- Team player who can collaborate well with others.- Previous experience in a customer service role will be considered a plus, but fresh candidates are welcome to apply.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Vadodara
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are seeking enthusiastic individuals to join our team as Ground Staff in Vadodara. This role is vital in ensuring smooth airport operations and providing great customer service. **Key Responsibilities:**- **Customer Interaction:** Engage with passengers at the airport, addressing their inquiries and providing accurate information to enhance their travel experience. - **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage to ensure efficiency and satisfaction. - **Boarding Support:** Facilitate the boarding process by guiding passengers and ensuring that the departure schedule is followed. - **Lost and Found Management:** Assist in locating lost items and responding to lost luggage claims to help maintain customer trust. - **Safety Protocol Adherence:** Follow all airport safety and security measures to ensure a secure environment for passengers and staff. - **Team Collaboration:** Work closely with colleagues, including other ground staff and airline personnel, to create a cooperative and efficient working atmosphere. **Required Skills and Expectations:**Candidates should possess good communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is crucial for correctly processing passenger information and ensuring safety protocols are followed. The ability to work under pressure in a fast-paced environment is important, along with a flexible attitude towards shifts. A minimum of a 12th-grade education is required, and candidates with 0-6 years of experience are encouraged to apply.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Madurai
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Madurai. This is a full-time position suited for individuals with varied experience, including freshers.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process, ensuring smooth and efficient boarding for all travelers.- **Baggage Handling:** Safely manage and transport passengers' luggage, ensuring it is correctly loaded and unloaded from the aircraft.- **Flight Information Services:** Provide accurate information regarding flight schedules, delays, and gate changes to ensure passengers stay informed.- **Customer Service:** Address passengers' inquiries and concerns courteously, enhancing their travel experience by offering support and guidance.- **Safety Protocols Compliance:** Adhere to all safety regulations and protocols to ensure a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess clear communication skills in English and the local language, as interaction with passengers is a key part of the role. Strong interpersonal abilities are essential for providing excellent customer service and resolving any issues that may arise. Candidates must be team players who can work well under pressure, especially in busy airport environments. A commitment to punctuality and a neat appearance is necessary, reflecting the professionalism of the airport setting. The ideal candidate will also be flexible to work various shifts, including nights, weekends, and holidays, as required in the aviation industry.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Pune
Fire & Safety Supervisor Fire & Safety Engineer Fire Safety Officers Fire Safety Management Ground Staff Ground Operations Staff Ground Management Ground Staff Executive Airport Operation Airport Representative Airport Manager Airport Supervisor
A Fire & Safety Officer is responsible for ensuring a safe working environment by implementing fire prevention measures, safety policies, and emergency procedures. They monitor workplace hazards, conduct safety audits, and ensure compliance with legal and organizational safety standards. Key Responsibilities Fire Safety ManagementDevelop and implement fire safety plans and proceduresInspect and maintain fire-fighting equipment (extinguishers, hydrants, alarms)Conduct regular fire drills and evacuation trainingEnsure compliance with fire safety regulations Workplace SafetyIdentify hazards and conduct risk assessmentsEnforce safety rules and use of PPE (Personal Protective Equipment)Monitor site activities to prevent accidents and unsafe practices Safety Audits & InspectionsConduct routine safety inspections and auditsPrepare safety reports and documentationRecommend corrective and preventive actions Emergency ResponseRespond to fire incidents and emergenciesCoordinate evacuation proceduresProvide first aid and emergency assistance Training & AwarenessConduct safety training sessions for employeesEducate staff on fire prevention and emergency responsePromote a strong safety culture Compliance & DocumentationEnsure compliance with local safety laws and regulationsMaintain safety records, permits, and licensesLiaise with government authorities and auditors Eligibility CriteriaEducation: Diploma / Degree in Fire & Safety, Industrial Safety, or related fieldCertifications: Fire & Safety Certification, NEBOSH (preferred), IOSH (added advantage)Experience: 0-5 years (industry-dependent) Required SkillsStrong knowledge of fire safety systems and regulationsExcellent observation and risk assessment skillsGood communication and training abilityProblem-solving and decision-making skillsAbility to handle emergency situations calmly Physical & Personal RequirementsPhysically fit and alertAbility to work in hazardous environmentsStrong leadership and disciplineAttention to detail Work EnvironmentIndustrial sites, construction projects, airports, factoriesRotational shifts and on-call dutiesExposure to high-risk environments Salary Range (India)Fresher: 20,000 - 30,000/monthExperienced: 30,000 - 75,000+/month
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Thoubal
Air Hostess Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Air Charter Operation
**Airport Ground Staff Job Description - Thoubal (Manipur)****Job Title:** Airport Ground Staff**Location:** Thoubal, Manipur
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Ludhiana
Air Hostess Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Air Charter Operation
We are seeking dedicated and enthusiastic Ground Staff to join our team in Ludhiana. As a Ground Staff member, you will play a vital role in ensuring smooth operations at our facility.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, ensuring their bags are tagged correctly and providing any necessary information.- **Baggage Handling:** Safely manage and transport luggage, ensuring it is properly loaded and unloaded to prevent damage.- **Customer Service:** Assist passengers with inquiries and provide information about flights, schedules, and services, ensuring a pleasant experience.- **Boarding Management:** Ensure orderly boarding of passengers onto the aircraft or service, maintaining a safe and efficient process.- **Ground Operations Support:** Collaborate with other team members to manage all aspects of ground operations smoothly, contributing to overall efficiency.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential for interacting with passengers and addressing their needs effectively.- **Team Player:** Ability to work well with colleagues and contribute to a positive team environment is crucial.- **Customer-Oriented Attitude:** A focus on providing excellent service to passengers is important for high customer satisfaction.- **Organizational Skills:** Must be able to handle multiple tasks efficiently and maintain attention to detail in a fast-paced environment.- **Flexibility:** Willingness to work in shifts, including weekends and holidays, as needed for this full-time role.Candidates with 0 to 6 years of experience who have completed their 12th grade are encouraged to apply.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • South Tripura
Air Hostess Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Air Charter Operation
As a Ground Staff member, you will play a vital role in ensuring smooth operations within the airport environment. Your primary responsibilities will include:- **Passenger Assistance**: Help passengers with check-in, boarding, and luggage handling to ensure a positive travel experience.- **Check-in Procedures**: Manage passenger check-in at desks, ensuring that all necessary information is collected and processed efficiently.- **Baggage Handling**: Oversee the safe loading and unloading of passenger luggage, ensuring it is handled with care and delivered to the correct destination.- **Customer Service**: Provide excellent service by answering passengers' queries, resolving issues, and facilitating a friendly atmosphere.- **Safety Compliance**: Follow safety protocols and regulations at all times to ensure a secure environment for both passengers and staff.- **Communication**: Coordinate with various teams, including security and maintenance, to facilitate seamless airport operations.To be successful in this role, you should possess:- **Strong Communication Skills**: Ability to communicate effectively in person and over the phone is essential for interacting with passengers and team members.- **Problem-Solving Abilities**: Ability to handle unexpected situations calmly and efficiently, ensuring passenger satisfaction.- **Attention to Detail**: Careful consideration of processes and procedures is crucial to avoid errors in check-in and baggage handling.- **Team Player Attitude**: Willingness to work collaboratively with colleagues for the smooth functioning of airport operations.- **Adaptability**: Flexibility to work in a fast-paced environment and adjust to shifting priorities. A high school education (12th pass) is required, with no specific experience necessary, making this ideal for candidates seeking to start their careers.
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  • Fresher
  • 9.0 Lac/Yr
  • Visakhapatnam
Airport Ticketing Airline Operations Aviation Hospitality Aviation Security Customer Service Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Visakhapatnam. This full-time position is ideal for freshers who are looking to start their career in the aviation industry. The role requires male candidates and involves working from the office at the airport.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- **Security Checks:** Conduct security screenings and ensure compliance with safety regulations to maintain airport security.- **Information Assistance:** Provide clear and accurate information to passengers regarding flight schedules, boarding gates, and airport services.- **Lost and Found Management:** Help manage lost items by logging reports and returning lost belongings to passengers.- **Collaboration with Teams:** Work closely with other airport staff and departments to ensure effective communication and coordination during peak travel times.**Required Skills and Expectations:**Candidates should have completed their 10th grade with a good understanding of basic English, as communication with passengers is essential. Strong interpersonal skills are important for providing excellent customer service. Candidates should be able to handle stressful situations calmly and efficiently. Being organized and detail-oriented will help in maintaining accurate records and ensuring safety protocols are followed. A positive attitude and willingness to learn are key to thriving in this dynamic environment.
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  • Fresher
  • 9.0 Lac/Yr
  • Pune
Airport Ticketing Airline Operations Aviation Hospitality Aviation Security Customer Service Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
As an Airport Staff member in Pune, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. This full-time position is suitable for freshers who have completed their 10th grade and are eager to start a career in the aviation industry.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in and boarding processes by guiding them through the airport procedures.- **Baggage Handling:** Manage luggage by ensuring it is safely loaded and unloaded from the aircraft.- **Security Checks:** Conduct basic security checks on baggage and passengers to maintain a safe environment at the airport.- **Customer Service:** Assist travelers with inquiries and resolve any issues they may encounter during their journey.- **Team Collaboration:** Work with other airport staff members to maintain smooth operations and provide support as needed.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to effectively interact with passengers and team members.- **Attention to Detail:** Ability to pay close attention to details, especially when handling luggage and assisting with security procedures.- **Team Player:** Willingness to work collaboratively with colleagues to ensure efficient service delivery.- **Flexibility:** You should be ready to work in shifts and adapt to changing schedules as the airport operates at various times.- **Positive Attitude:** A friendly and approachable demeanor is important to create a welcoming atmosphere for travelers.
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  • Fresher
  • 9.0 Lac/Yr
  • Mumbai
Airport Ticketing Airline Operations Aviation Hospitality Aviation Security Customer Service Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for motivated and energetic individuals to join our team as Airport Staff in Mumbai. This is a full-time position suitable for freshers who have completed their 10th grade.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, baggage handling, and provide information about flights and airport services to ensure a smooth travel experience.- **Safety and Security Checks:** Conduct routine checks at security points to ensure compliance with safety regulations and passenger safety.- **Baggage Management:** Oversee the loading and unloading of passenger baggage, ensuring it is handled with care and delivered to the correct destination.- **Customer Service:** Address passenger inquiries and resolve any issues promptly to maintain high standards of service and satisfaction.- **Monitoring Flight Schedules:** Stay updated with flight schedules and announcements, directing passengers and staff as needed.Candidates should have a positive attitude and good communication skills. Attention to detail is crucial for ensuring safety and accuracy in handling luggage and documents. We expect team players who can work under pressure in a busy airport environment, demonstrating professionalism at all times. A willingness to learn and adapt is essential, as is the ability to work flexible hours, including nights and weekends, in a dynamic setting. Good interpersonal skills will help in providing excellent service to passengers and collaborating with team members effectively.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.
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  • Fresher
  • 8.5 Lac/Yr
  • Madurai
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Air Charter Operation Hard Working Grooming Basic Computer Skills
We are looking for enthusiastic individuals to join our team as Ground Staff in Madurai. This internship role is perfect for freshers with a 12th-grade education who are eager to learn and grow in the aviation industry.Key Responsibilities:1. **Customer Service:** Assist passengers with check-in processes, provide information about flights, and handle inquiries to ensure a smooth travel experience.2. **Luggage Handling:** Help with the loading and unloading of luggage, ensuring that all baggage is carefully handled and securely placed.3. **Airport Operations Support:** Work alongside various teams to assist in daily operations, including coordinating with ground handling staff and managing queues.4. **Safety Compliance:** Ensure all safety protocols are followed in accordance with airport regulations to maintain a safe environment for passengers and staff.5. **Communication:** Effectively communicate with passengers, team members, and other airport personnel to facilitate efficient operations.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor. A proactive attitude and the ability to perform in a fast-paced environment are essential. Attention to detail and a commitment to providing high-quality customer service are highly valued. Since this is an internship, prior experience is not necessary, but a willingness to learn and adapt is crucial. Teamwork and reliability will be important in ensuring a positive experience for all airport visitors.
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  • Fresher
  • 8.5 Lac/Yr
  • Vijayawada Hyderabad
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Air Charter Operation Hard Working Grooming Basic Computer Skills
We are looking for 391 Ground Staff Posts in Vijayawada, Hyderabad with deep knowledge in Air Ticketing, Aircraft Maintenance, Aviation, Customer Service, Aviation Security, Air Hostess Activities, Cabin Crew Activities, Ground Staff Activities, Ground Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Air Charter Operation, Hard Working, Grooming, Basic Computer Skills and Required Educational Qualification is : 12th Pass;
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Thiruvananthapuram
Air Cargo Executive Cargo Handling Air Cargo Cargo Executive Ground Staff Airport Operation Airport Cargo Loader
As an Air Cargo Executive, you will play a vital role in the air freight operations, ensuring the smooth process of cargo movement. Your main responsibilities will include:- **Managing Shipments**: You will be responsible for coordinating incoming and outgoing air cargo shipments, ensuring that all cargo is properly labeled and documented.- **Customer Interaction**: You will assist customers by providing information about services, shipping rates, and tracking details, ensuring a high level of customer satisfaction.- **Documentation Handling**: You will prepare and process necessary shipping documents such as airway bills and customs clearance forms to maintain compliance with regulations.- **Inventory Control**: You will keep track of cargo inventory, ensuring that all goods are accounted for and properly stored until shipment.- **Coordinating with Airlines**: You will liaise with various airlines to book space for cargo, negotiate rates, and resolve any issues related to flight schedules.- **Problem Solving**: You will address and resolve any cargo-related issues or delays that may arise, ensuring efficient logistics operations.To qualify for this role, you should possess strong organizational skills, attention to detail, and effective communication abilities. A proactive attitude towards problem-solving is essential. Familiarity with air cargo procedures and basic computer skills will be advantageous. You should be adaptable and willing to learn in a fast-paced environment. A minimum educational qualification of 12th standard is required, and candidates with up to 6 years of experience in the logistics or air cargo industry will be considered.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Coimbatore
Air Cargo Executive Cargo Handling Air Cargo Cargo Executive Ground Staff Airport Operation Airport Cargo Loader Cabin Crew Flight Attendant Freight Management Air Freight
We are looking for an Air Cargo Executive to manage air freight operations in Coimbatore. This role is ideal for candidates with 0 to 6 years of experience and a minimum education level of 12th pass. You will work in our office and be responsible for ensuring the smooth processing of air cargo shipments.**Key Responsibilities:**- **Coordinate Shipments:** Work with various teams to arrange for the timely transport of cargo by air, ensuring all shipments adhere to regulations and schedules.- **Documentation Handling:** Prepare and manage all required documentation for air freight, including bills of lading and customs papers, to ensure compliance with legal requirements.- **Customer Service:** Provide excellent support to clients, addressing their queries and concerns about air cargo shipments to maintain satisfaction and trust.- **Cargo Tracking:** Monitor the status of cargo shipments and update clients regularly, ensuring transparency and effective communication throughout the shipping process.- **Collaboration:** Work with airlines, ground handlers, and customs officials to facilitate efficient cargo movement and resolve any potential issues that may arise.**Required Skills and Expectations:**Candidates should possess strong organizational and communication skills to handle multiple tasks efficiently. A good understanding of air freight regulations and procedures is essential. Attention to detail is important for accurate documentation. A willingness to learn and adapt in a fast-paced environment is also highly valued. Previous experience in logistics or customer service will be advantageous, but freshers are welcome to apply.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Air Cargo Executive Cargo Handling Air Cargo Cargo Executive Ground Staff Airport Operation Airport Cargo Loader Cabin Crew Flight Attendant Freight Management Air Freight
We are looking for an Air Cargo Executive to manage air cargo operations. This role is suitable for candidates with 0 to 6 years of experience. You will work from our office in Mumbai.**Key Responsibilities:**- **Coordination of Shipments:** Manage the logistics of air cargo shipments, ensuring timely processing from pick-up to delivery.- **Documentation Handling:** Prepare and verify all necessary shipping documents, including air waybills and customs declarations, to ensure compliance with regulations.- **Customer Service:** Act as the main point of contact for clients, addressing inquiries and providing updates on shipment status to maintain customer satisfaction.- **Network Collaboration:** Collaborate with airlines, freight forwarders, and customs officials to streamline operations and resolve any issues that arise.- **Data Entry and Reporting:** Ensure accurate entry of cargo data into systems and generate reports for management to track performance and identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential for liaising with clients and partners effectively.- Attention to detail is crucial for handling documentation and ensuring compliance with regulations.- Basic knowledge of logistics and air cargo operations will be an advantage, but not mandatory.- Candidates should be reliable, punctual, and able to work in a fast-paced environment.- A proactive attitude and willingness to learn new systems and processes are expected from all applicants.
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12th Pass Freshers For Airport Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Air Traffic Control Passenger Handling Aviation Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. This position is suitable for candidates with no prior experience, making it an excellent opportunity for recent school graduates.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process by verifying their tickets and baggage, ensuring a smooth and friendly experience.- **Baggage Handling:** Manage the collection, loading, and unloading of passenger luggage, ensuring that it is safely transported to the correct destinations.- **Customer Service:** Provide excellent service by answering inquiries, providing information about flights, and helping passengers with special needs or requests.- **Security Checks Coordination:** Assist in coordinating security checks for passengers and their baggage, ensuring compliance with regulations.- **Boarding Process Management:** Oversee the boarding process, helping passengers board the aircraft in an organized manner and ensuring that all protocols are followed.**Required Skills and Expectations:**You should have a minimum education of 12th grade and excellent communication skills to interact effectively with passengers and colleagues. A friendly demeanor and a strong customer service approach are essential for creating a positive travel experience. Ability to work in a team is important, as you will be collaborating with other ground staff and airport personnel. Punctuality and adherence to schedules are crucial in this fast-paced environment. Basic computer skills will also be valuable for tasks such as checking flight statuses.
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Freshers & Experience || Full Time || Airport Passenger Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Airline Operations Airport Ground Handling Ground Operation Ground Management Interpersonal Skills Cargo Handling Ground Handling Passenger Handling Air Traffic Control Airport Cargo
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant experience during their time at the airport. This full-time position is ideal for individuals with a passion for customer service and a desire to work in a dynamic environment.**Key Responsibilities:**- **Customer Assistance:** Welcome passengers, assist them with check-in procedures, and provide information about flight schedules and airport facilities.- **Check-In Support:** Help passengers complete check-in processes, including baggage handling and issuing boarding passes, ensuring a seamless travel experience.- **Problem-Solving:** Address and resolve any passenger queries or issues, offering solutions to enhance customer satisfaction during their airport journey.- **Coordination with Departments:** Work closely with airline teams and other airport staff to communicate passenger needs and ensure smooth operations.- **Maintaining Cleanliness:** Ensure that check-in areas and waiting lounges are clean and organized, creating a welcoming atmosphere for passengers.**Required Skills and Expectations:**- Excellent communication skills are essential for interacting effectively with passengers and team members.- A friendly and approachable demeanor will help create a positive environment for travelers.- Basic computer skills are necessary to handle reservation systems and check-in processes.- Flexibility in working hours, as shifts may include weekends and holidays.- A high school diploma is required, showing your readiness to begin a career in aviation services. This role is a great entry point for anyone looking to start a career in the aviation industry, providing valuable experience and skills.
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Airport Guest Relationship Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Passenger Handling Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Guwahati
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. **Check-In Assistance**: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. **Customer Service**: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. **Luggage Handling**: You will assist in loading and unloading luggage, ensuring it is handled with care.4. **Safety Procedures**: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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