Ticketing Executive Job Vacancies in Kochi

Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.

Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - KochiWork Experience - Fresher & 2 YearsSkills - Computer Operator

Job Openings for 50 Air Ticketing Executive Jobs for Freshers in Thane, Bhopal, Patna, Indore, Ghaziabad, Nagpur, Kanpur, Kochi/Cochin, Agra, Howrah, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Sc with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.

LARGEST AIRPORTS JOBSJob opening at Airport for ticketing officer & Ground staff or Drivers staffHR#HRINING FOR:1.Ground Staff: 22,500 to 28,5002.Cash Counter: 26,500 to 36,5003.Ticket Checker: 28,500 to 38,5004.Security Guard: 19,500 to 25,5005.Bouncer: 20,500 to 30,5006.Driver : 35,500 to 45,5007.Passport checker: 32,500 to 45,5008.Cabin crew: 35,500 to 48,5009.Security Supervisor: 28,500 to 42,500Airlines jobs opened for Ground Staff, Cabin crew, Floor manager, Ticketing officer, Loader, Helper, trolley boy, Electrician, Computer operator, Food counter, Luggage counter, Security staff, And other different job category.Qualification required 8th,10th, 12th, Graduate, Post Graduate and Diploma HoldersFacilities: cab + Meal + Leaving + P.F + Medical + Insurance + ESI Facility + 8 Hours Duty Timing + 5 Days working + Over TimeFreshers and experienced candidates both can applyMale / Female both categoriesFor joining related detailsCall HR. HEAD

we need candidate for ground staff like airticet team and boarding pass departments for Cochin airport candidates can apply here

Customer Assistance:Greet and assist walk-in clients and respond to phone or email inquiries.Provide information on travel packages, destinations, flights, accommodations, and visa processes.Bookings and Reservations:Handle ticketing, hotel bookings, and tour reservations accurately.Process changes, cancellations, or special requests efficiently.Documentation Support:Assist customers with visa applications, travel insurance, and other necessary travel documents.Ensure all documentation complies with company and legal standards.Upselling and Promotions:Promote and sell travel packages, tours, and related services.Upsell additional services such as travel insurance, car rentals, and excursions.Customer Relationship Management:Maintain a professional and friendly relationship with customers.Address complaints or issues promptly to ensure customer satisfaction.Office Support:Keep records of transactions, bookings, and customer details.Maintain a clean, organized, and welcoming counter area.Market Knowledge:Stay updated on the latest travel trends, destinations, airline rules, and promotional offers.Share insights with clients to help them make informed travel decisions.Qualifications and Skills:Educational Background: High school diploma or equivalent (Bachelors degree in Tourism or related fields is a plus).Experience: Prior experience in travel, hospitality, or customer service roles preferred.Technical Skills: Proficiency in travel booking systems (e.g., Amadeus, ) and basic MS Office applications.Customer Service Skills: Excellent communication, interpersonal, and problem-solving abilities.Language Skills: Fluency in English (additional languages are an advantage).Personal Attributes:Friendly and approachable demeanor.Strong organizational skills and attention to detail.Ability to multitask in a fast-paced environment.

Immediate hiring for air ticketing cashier and ground staff jobsJob descriptionWelcoming passengers on board and directing them to their seats. Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away.Qualification: - 12th Pass to graduate & Post Graduate (Hospitality Aviation must apply)Other Facilities; - Accommodation + Meal + Medical Facility + ESI + 2 rotational shift. (Morning or Evening) + 1 Week Off + Bonus + Mobile allowance + Convince.Job location all over India , nearest to your district or airport.Helper , Loader , Supervisor , Air hostess , Cabin Crew priority base hiring1. Ground staff :- Rs.20k to 35k2. Cash counter :- Rs.18k to 22k3. Cabin crew :- Rs.25k to 80k8. Food counter :- Rs.15k to 18k10. Loader/Helper :- Rs.15k to 18k11. Assistant ;- Rs.18k to 25k12. Supervisor ;- Rs.22k to 28k13. Cabin Crew ;- 22k - 28k14. Air Ticking ;- 25k - 30k15. Air Hostess ;- 35k to 55kFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.Extra benefits ;- Incentive + Over Time + PF facility + Medical Facility + 8 hour Shift + Rotational shift.Job location all over India , nearest to your district or airport.direct recruitment.Only interested candidates please send your contact details.Thanks and RegardsAviation Department

We have vacant of 300 Ground Staff Executive Jobs in Bangalore, Trivandrum/Thiruvananthapuram, Kochi/Cochin, Kozhikode/Calicut, Hubli, Shimoga (Shivamogga), Bangalore National Highway, Chennai, Bidar, for Freshers Educational Qualification : Higher Secondary, Secondary School Skill Air Ticketing etc.,

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Candidate, Greeting for the day! We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer Key Responsibilities Welcome passengers on board and directing them to their seats. Providing Information and safety procedures to the passengers Checking all seat belts and galleys are secure prior to take-off. Making announcements on behalf of the pilot and answering questions during the flight Serving meals and refreshments. Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination. Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations. Providing first aid facility Ticketing and maintenance Technical help SKILLS *Strong verbal communication skills *Excellent Personality Interview Timings: - 10 am to 6 pm Qualification: Any Under Grad/Graduated (Freshers) POSITION: - Air Ticketing / Ground Staff / Cabin Crew / technical SALARY: - 25K TO 35K + CAB + MEALS ADVANTAGES:- 1. OPPORTUNITY TO JOIN THE FASTEST GROWING ORGANIZATION. 2. AFTER COMPLETING 15-18 MONTHS YOU CAN APPLY IN ANY RESPECTIVE DEPT RELATED TO YOUR FIELD. 3. LUCRATIVE PACKAGES. other details Department: Airport / Airline /Ground Staff / Cabin Crew Industry: Aviation / Airline Regards

Job descriptionInterview for an International and Domestic Airport Cabin Crew and Ground Staff Positions for Both Males and Females ( Freshers and Experience as well )Required Fresher and Experience, Skills, and Qualifications Only 58 Openings ( 35 Females - 23 Males ) Taking care of the safety and security of the passengers on flights. Need to Serve Meals on Board to the Customers with a Hospitality Attitude Person should have unblemished complexion and good body language. Excellent verbal and written communication skills in both Hindi and English. Ok to Travel within India and Outside India Fresher Candidates can also apply if they are interested to make a career in this Industry. H.S. (10+2) or Equivalent and above. Age Limit: 18 to 45 years (for ground staff) Language Proficiency: English, Hindi, and any other regional language. Good Communication and Interpersonal Skills and well-groomed. Physically Fit Pleasing personality with strong interpersonal skillsDepartment : Ground Staff and Cabin Crew Employment Type: Full Time, PermanentRole Category: Voice / BlendedEducationHigh SchoolIntermediateUG: Any GraduatePG: Any Postgraduate

Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any 10+2/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical SALARY : - 25 K TO 40 K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All Over IndiaIf You Are Interested Then You Can Share Your Resume On This Whatsapp no.ThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Ground StaffSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This WhatsApp (HR-Vishal Mehra)ThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance EngineerKey ResponsibilitiesWelcome passengers on board and directing them to their seats.Providing Information and safety procedures to the passengersChecking all seat belts and galleys are secure prior to take-off.Making announcements on behalf of the pilot and answering questions during the flightServing meals and refreshments;Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.Providing first aid facilityTicketing and maintenanceTechnical helpSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / technicalSALARY:- 25K TO 35K + CAB + MEALSADVANTAGES:-1. OPPORTUNITY TO JOIN THE FASTEST GROWING ORGANIZATION.2. AFTER COMPLETING 15-18 MONTHS YOU CAN APPLY IN ANY RESPECTIVE DEPT RELATED TO YOUR FIELD.3. LUCRATIVE PACKAGES.other detailsDepartment:Airport / Airline /Ground Staff / Cabin CrewIndustry:Aviation / Airline

Dear Candidate, Greeting for the day! We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer Key Responsibilities Welcome passengers on board and directing them to their seats. Providing Information and safety procedures to the passengers Checking all seat belts and galleys are secure prior to take-off. Making announcements on behalf of the pilot and answering questions during the flight Serving meals and refreshments; Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination; Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations. Providing first aid facility Ticketing and maintenance Technical help SKILLS *Strong verbal communication skills *Excellent Personality Interview Timings:- 10 am to 6 pm Qualification: Any Under Grad/Graduated(Freshers) POSITION:- Air Ticketing / Ground Staff / Cabin Crew / technical SALARY:- 25K TO 35K + CAB + MEALS ADVANTAGES:- 1. OPPORTUNITY TO JOIN THE FASTEST GROWING ORGANIZATION. 2. AFTER COMPLETING 15-18 MONTHS YOU CAN APPLY IN ANY RESPECTIVE DEPT RELATED TO YOUR FIELD. 3. LUCRATIVE PACKAGES. other details Department:Airport / Airline /Ground Staff / Cabin Crew Industry:Aviation / Airline Regards

Dear Candidate, Greeting for the day! We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer Key Responsibilities Welcome passengers on board and directing them to their seats. Providing Information and safety procedures to the passengers Checking all seat belts and galleys are secure prior to take-off. Making announcements on behalf of the pilot and answering questions during the flight Serving meals and refreshments; Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination; Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations. Providing first aid facility Ticketing and maintenance Technical help SKILLS *Strong verbal communication skills *Excellent Personality Interview Timings:- 10 am to 6 pm Qualification: Any Under Grad/Graduated(Freshers) POSITION:- Air Ticketing / Ground Staff / Cabin Crew / technical SALARY:- 25K TO 35K + CAB + MEALS ADVANTAGES:- 1. OPPORTUNITY TO JOIN THE FASTEST GROWING ORGANIZATION. 2. AFTER COMPLETING 15-18 MONTHS YOU CAN APPLY IN ANY RESPECTIVE DEPT RELATED TO YOUR FIELD. 3. LUCRATIVE PACKAGES. other details Department:Airport / Airline /Ground Staff / Cabin Crew Industry:Aviation / Airline Regards

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Air Ticketing ExecutiveResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Cabin CrewSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Cabin CrewSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Sir/Ma'am,Greetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Air-ticketing, Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]

Job details are given below please check and apply fast to get this opportunity Greetings of the DayHiring for Air India airlines for ground staffDescriptionEnglish Must requiredWe are Hiring both Freshers and Experienced CSA Ground Staff Posts..Note: Required Language English and Hindi and regional language also accepted Qualification ;- 12th Pass Graduate Pass Pass Graduate PassHiring for the Urgent bases update your Resume Fast and other details to this olxJob location ;- All International Airport.Gender :- Male / Female both can applyJob shift :- Rotational shift - Day & Night (According to you)Duty time :- 8 Hours OnlyThanks and Regards1.Ground staff :- Rs 20k to 35k2.Cash counter :- Rs 22k to 35k3.Cabin crew :- Rs 25k to 80k4.Security Guard :- Rs 18k to 22k5.Security supervisor :- Rs 20k to 25k6.Air Ticketing:- Rs 20k to Rs 25k7.Accountant:- Rs 28k to Rs 35kLimited job vacancy available Thank YouHR Meena Contact number:- 888237419010 am to 6 pm

AIRLINE AIRPORTS JOB AVAILABLEJob opening at Airport for ticketing officer & Ground staff or Drivers staffresponsible to provide the highest standard for guest service & ensure to consistently provides the highest services HRINING FOR1.Ground Staff: 22,500 to 28,5002.Cash Counter: 26,500 to 36,5003.Ticket Checker: 28,500 to 38,5004.Security Guard: 19,500 to 25,5005.Bouncer: 20,500 to 30,5006.Driver : 35,500 to 45,5007.Passport checker: 32,500 to 45,5008.Cabin crew: 35,500 to 48,5009.Security Supervisor: 28,500 to 42,500Airlines jobs opened for Ground Staff, Cabin crew, Floor manager, Ticketing officer, Loader, Helper, trolley boy, Electrician, Computer operator, Food counter, Luggage counter, Security staff, And other diffrent job catagory.Qualification required 8th,10th, 12th, Graduate, Post Graduate and Diploma HoldersFacilities: cab + Meal + Leaving + P.F + Medical + Insurance + ESI Facility + 8 Hours Duty Timing + 5 Days working + Over TimeFreshers and experienced candidates both can applyMale / Female both categoriesFor joining related detailsThank You For more details drop your contact details

Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications

We are looking for 12 Fresher Airport Ground Staff / Ticketing Executive Posts in Bangalore, Karnataka, Chennai, Tamil Nadu, Visakhapatnam, Andhra Pradesh, Madurai, Tamil Nadu, Tiruppur, Tamil Nadu, Kollam, Kerala, Kochi, Kerala, Jamnagar, Gujarat, Vijayawada, Andhra Pradesh, Idukki, Kerala, Ground Staff, Airport Ground Staff, Ticketing Staff, with deep knowledge in Ground Staff, Airport Ground Staff, Ticketing Staff and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.Arch We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer.APPLY NOW FOR MORE DETAILS.Key Responsibilities:Welcome passengers on board and directing them to their seats.Providing Information and safety procedures to the passengersChecking all seat belts and galleys are secure prior to take-off.Making announcements on behalf of the pilot and answering questions during the flightServing meals and refreshments;Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.Providing first aid facilityTicketing and maintenanceTechnical helpSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / technicalSALARY:- 25K TO 35K + CAB + MEALSADVANTAGES:-1. OPPORTUNITY TO JOIN THE FASTEST GROWING ORGANIZATION.2. AFTER COMPLETING 15-18 MONTHS YOU CAN APPLY IN ANY RESPECTIVE DEPT RELATED TO YOUR FIELD.3. LUCRATIVE PACKAGES.other detailsDepartment: Airport / Airline /Ground Staff / Cabin CrewIndustry: Aviation / Airline.

Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications