12th Pass Freshers For Air Ticketing Executive

Job Description

As an Airport Ticketing Executive, you will play a crucial role in assisting passengers with their travel needs. This is a full-time position based in Ramagundam, primarily focused on providing excellent customer service to ensure a smooth travel experience.

**Key Responsibilities:**

- **Ticket Sales:** Process ticket bookings for domestic and international flights, ensuring all details are accurately entered into the system.

- **Customer Assistance:** Address passenger queries regarding flight schedules, fares, and travel policies, providing clear and helpful information.

- **Check-In Support:** Assist passengers during the check-in process, helping them with baggage drop-off and issuing boarding passes.

- **Problem Resolution:** Handle issues or complaints related to ticketing, working to resolve them quickly and effectively to maintain customer satisfaction.

- **Record Maintenance:** Keep accurate records of ticket sales and customer interactions, ensuring compliance with airline policies.

- **Coordination with Airlines:** Communicate with airline representatives to stay updated on flight changes and any relevant operational information.

**Required Skills and Expectations:**

- Strong communication skills are essential for interacting with passengers and colleagues effectively.

- Basic knowledge of computer systems and ticketing software will be beneficial, although training will be provided.

- A friendly and approachable demeanor is important, as you will be the first point of contact for travelers.

- Attention to detail is necessary for accurate ticketing and record-keeping.

- A willingness to learn and adapt in a fast-paced environment is crucial for success in this role.
  • Experience

    0 - 1 Years

  • No. of Openings

    30

  • Education

    12th Pass

  • Role

    Airport Ticketing Executive

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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