Telecalling Executive Fresher Jobs in Rohini Sector 7

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

Good tele communication.Minimum 6 months experience in calling line like insurance calling, credit card calling, travel line calling, loan department

Attend Customer Calls and Provide Detailed Product Quality.should Be Perfect with Pure Hindi.should Read and Write English.(those Who Can Speak English are Preferred)must Be Comfortable with Automated Dealer.should have Basic Knowledge of Internet Surfing, Emailing and Ms-office Including Ms-excel, Ms-word. and Candidate also Know How to Handle Customermust Be Comfortable with Automated Dealer.should have Basic Knowledge of Internet Surfing, Emailing and Ms-office Including Ms-excel, Ms-word. and Candidate also Know How to Handle CustomerEducation Qualification : 12th Pass

Main job would be Tele calling to customers. But some small office work can also be given like Filing & arranging documents, photocopying documents etc. Timing would be 9:30 am to 6:30 pm. Salary shown is fixed salary, Incentive will be given if work is found satisfactory.