Telecaller Job Vacancies in West Bengal

We are looking for a Tele Sales Executive who can turn conversations into opportunities and enquiries into successful sales. The role The position offers In Hand Salary and opportunities for growth.Key Responsibilities: Connect with potential customers. Explain our product/services Clearly and confidently. Follow up on leads and convert them into sales. Build strong customer relationships. Achieve assigned sales targets and maintain call records.What We'reLooking For: Excellent communication and convincing skills. Positive attitude and customer friendly personality. Strong follow up and sales ability. Previous telesales experience is an advantage.

Telecaller ExecutiveCompany: Shree Ji Steel Private LimitedLocation: Sector V, Salt Lake, Kolkata - On-siteEmployment Type: Full-Time PermanentSalary: 12,000 - 17,000 per month + Performance-Based IncentivesExperience: 1-2 YearsQualification: Graduate PreferredWorking Hours:Monday to Friday: 11:00 AM - 8:00 PMSaturday: 11:00 AM - 6:30 PMAbout Shree Ji SteelShree Ji Steel Private Limited is a rapidly growing company in the iron and steel industry, engaged in the manufacturing, trading, and export of high-quality steel products.We serve customers across India and focus on quality, competitive pricing, customer satisfaction, transparent business practices, and long-term B2B relationships.We are looking for an energetic and target-oriented Telecaller Executive to support our sales team through outbound calling, lead generation, prospect identification, initial customer communication, and lead qualification.Job SummaryThe Telecaller Executive will be responsible for contacting prospective customers, introducing the company and its product range, understanding basic customer requirements, qualifying potential business opportunities, and forwarding genuine leads to the concerned Sales Executive.The candidate will act as one of the first points of contact between Shree Ji Steel and potential customers and will play an important role in generating new sales opportunities.Key Responsibilities1. Lead GenerationMake outbound calls to potential customers using company databases, online sources, and assigned lead lists.Identify companies, businesses, contractors, dealers, and decision-makers who may have requirements for steel products.Generate new business leads through telecalling and other assigned lead-generation activities.Introduce Shree Ji Steel and its product range professionally to prospective customers.Identify potential customers based on their industry, business type, location, and requirements.Maintain a consistent daily calling and lead-generation activity.2. Lead QualificationUnderstand the customer's basic requirement during the initial conversation.Collect relevant information such as:Product requiredSize / specificationApproximate quantityApplication / project requirementDelivery locationExpected purchase timelineCompany nameContact personDesignationContact detailsIdentify whether the prospect has a genuine or potential business requirement.Categorize leads according to quality, requirement, and potential.Forward qualified leads to the concerned Sales Executive / Business Development Team.3. Initial Customer CommunicationClearly explain the company's profile, product categories, and business capabilities.Communicate professionally with prospective customers over the phone.Understand customer requirements through effective questioning and active listening.Answer basic questions about the company and product range.Create initial customer interest and identify potential business opportunities.Do not make unauthorized commitments regarding pricing, delivery, credit terms, or product availability.Escalate technical, pricing, commercial, or detailed product queries to the appropriate sales team.4. Sales Team CoordinationShare qualified leads and complete customer requirement details with the concerned Sales Executive.Ensure that customer information is accurate and complete before transferring the lead.Coordinate internally regarding newly generated leads and lead allocation.Inform the sales team about important information received from prospects.Maintain proper lead ownership and avoid duplicate lead entries.Follow the company's lead-transfer process.5. CRM & Daily ReportingMaintain accurate records of calls, prospects, requirements, and lead status in the company's CRM/software.Update daily calling and lead-generation activities on time.Maintain an organized database of potential customers and decision-makers.Prepare daily and weekly calling and lead-generation reports.Track:Total calls madeConnected callsUnconnected callsInterested prospectsQualified leadsLeads transferred to SalesEnsure that all customer information is entered accurately into the CRM/system.What This Role Does NOT IncludeThe Telecaller Executive will primarily focus on lead generation and lead qualification.Required SkillsExcellent verbal communication skills in English, Hindi, and Bengali.Good listening, questioning, and customer-interaction skills.Ability to identify genuine business opportunities.Strong convincing and interpersonal skills.Professional telephone etiquette.Comfortable making a high volume of outbound calls.Good data-entry and documentation skills.Basic knowledge of MS Excel, MS Word, CRM, and calling software.Good coordination and follow-up skills.Ability to accurately record customer requirements.Target-oriented approach with a positive attitude.Ability to work independently and as part of a sales team.Willingness to learn about steel products and the B2B sales process.Qualifications & EligibilityGraduate in any discipline preferred.1-2 years of experience in Telecalling, Pre-Sales, Lead Generation, Inside Sales, Customer Support, or a similar role preferred.Experience in steel, construction materials, building materials, engineering, manufacturing, industrial products, or B2B sales will be an added advantage.Candidates with strong communication skills and an interest in sales may also apply.Key Performance Indicators (KPIs)Performance will be evaluated based on:Daily outbound calls.Connected calls.Meaningful customer conversations.Qualified leads generated.Lead qualification rate.Accuracy and completeness of customer information.Qualified leads successfully transferred to the Sales Team.CRM/data-entry accuracy.Daily and weekly reporting discipline.Achievement of assigned calling and lead-generation targets.What We OfferFixed monthly salary with performance-based incentives.Professional training and product knowledge development.Opportunity to build a career in B2B sales and lead generation.Career growth opportunities.Supportive and professional work environment.PF, ESI, Health Insurance, and other applicable employee benefits.BenefitsHealth InsuranceProvident Fund (PF)ESIPaid Sick LeavePerformance-Based IncentivesWork LocationIn Person - Sector V, Salt Lake, KolkataTo ApplyInterested candidates can send their updated resume

Job Role: Telecalling Executive (Sales)1. Company Name: Debraj Ayurveda2. Gender: Male & Female (Both can apply)3. Job Type: Full-Time4. Experience : 2-55. Product: Ayurvedic Products6.Key Role: Handling sales calls, promoting products, and maintaining good customer relationships.

As a Tele Caller, you will be responsible for making calls to customers for debt recovery. Your tasks will include maintaining detailed customer feedback and ensuring it is uploaded into the clients debt management module. You will also work towards achieving periodic targets and preparing various Management Information System (MIS) reports in a timely manner. Coordination with field executives is essential, as you will be part of a team focused on effective debt management.To succeed in this role, you should possess excellent communication skills and be comfortable interacting with customers over the phone. A proactive attitude towards problem-solving and the ability to work under pressure are crucial. You must demonstrate strong organizational skills to manage feedback and reporting effectively.This is a full-time position based in Kolkata, India, with a work-from-office requirement. The job does not require prior experience, making it suitable for individuals with 0 to 6 years of experience. A minimum educational qualification of 12th pass is required. You will be expected to work standard office hours, with specific shift timings communicated by the employer. Candidates will need to utilize a mobile device for making calls and are expected to prepare and submit reports regularly. Overall, the Tele Caller role is essential for maintaining customer relationships and ensuring that debt recovery processes are efficiently carried out.

We are looking for a result-oriented and confident B2B Telesales Executive / Inside Sales Executive to join our growing team in Salt Lake, Sector V, Kolkata.The ideal candidate should have prior experience in telesales, inside sales, or software sales, along with excellent communication and convincing skills. You will be responsible for connecting with B2B leads, pitching IT and digital solutions, managing the complete sales cycle, and closing deals over the phone.Key ResponsibilitiesHandle inbound and outbound B2B leads through phone calls.Pitch IT services, website development, and digital marketing solutions to potential clients.Manage the complete sales cycle, including prospecting, requirement understanding, pitching, follow-ups, objection handling, and deal closure.Convert potential leads into paying customers and achieve monthly sales targets.Build and maintain strong relationships with prospective clients.Update daily call records, follow-ups, and deal statuses in CRM or MS Excel.Consistently work towards achieving sales targets and maximizing monthly incentives.Candidate Requirements1-3 years of experience in telesales, inside sales, or software sales.Proven experience in closing sales over the phone.Good verbal communication skills in Bengali, English and Hindi.Strong convincing, negotiation, and objection-handling abilities.Comfortable handling B2B clients and sales targets.Graduate in any discipline or 12th pass.Self-motivated, target-driven, and passionate about sales.Salary & BenefitsFixed monthly in-hand salary of 15,000 - 20,000.Uncapped monthly performance-based incentives.Opportunity to earn more based on sales performance.Work from a professional office environment in Salt Lake, Sector V, Kolkata.Interested CandidatesIf you have a passion for sales, excellent communication skills, and the ability to close deals over the phone, we would love to hear from you!

Telecalling Executive - EMI Collections (Kolkata)Career Align Workforce is hiring Telecallers for an authorised BFSI partner (SBI, Bajaj Finserv, IDFC FIRST Bank, Tata Motors).* Role: Call retail loan defaulters, recover overdue EMIs, confirm payment dates, and guide customers on maintaining CIBIL scores.* Timings & Salary: 10:00 AM - 7:30 PM (Day Shift) 10,000 - 16,000/month + incentives.* Eligibility: 12th Pass or Graduate; fluent in Bengali & Hindi; freshers or experienced.* Fee: 100% Free Placement (Zero Candidate Fee).

We are seeking a dedicated Tele Counselor to join our team in Konnagar, Hooghly. This role is ideal for recent school graduates looking to start their career in counseling and support services. nnAs a Tele Counselor, your main responsibilities will include conducting calls to prospective students and their families to provide information about educational programs. You will assist with inquiries, guide them through the admissions process, and ensure they have a clear understanding of our offerings. Building rapport with callers and offering personalized support is essential to help them make informed decisions.nnThe ideal candidate should possess excellent communication skills, both verbal and written. A friendly and approachable demeanor is crucial for effectively engaging with students and families. Being organized and attentive to detail will help you manage multiple inquiries simultaneously. Basic computer skills and the ability to use standard office software are required.nnWe expect you to have a positive attitude and a genuine interest in helping others. A commitment to continuous learning in the counseling field will also benefit your development in this position. While previous experience is not necessary, a willingness to learn and adapt to new challenges is essential. This full-time role requires you to work from the office, fostering a team-oriented environment.

We are seeking a dedicated Telecaller Executive to manage both incoming and outgoing calls in our office located in Baidyabati. The ideal candidate will have excellent communication skills and a professional demeanor, with the ability to effectively engage with potential dealership partners.Key responsibilities include handling incoming calls to provide information and assistance to potential clients, as well as making outbound calls to cultivate relationships with dealership partners. You will be expected to maintain a professional attitude while communicating, and work towards achieving company goals through active engagement.Candidates should have 1 to 2 years of experience in a similar role and must be female graduates. The Telecaller Executive position is a full-time role, requiring a dedicated commitment to working from the office. Excellent interpersonal skills are essential as you will be the first point of contact for clients and partners. Candidates must be comfortable speaking English and have a strong ability to converse professionally.The work schedule involves regular office hours, and you should possess a valid identification document. Being proactive, effectively managing time, and an eagerness to learn will be pivotal to your success in this role. Join our team to contribute to a dynamic and collaborative work environment that values communication and teamwork.

We are looking for a Female Office Assistant cum Telecaller to manage daily office activities, make client calls, handle follow-ups, maintain records, prepare basic documents using MS Word and Excel, and search information on Google. Candidates should have basic computer knowledge, good communication skills, and a willingness to learn. Freshers are welcome. GST and ITR knowledge is not mandatory.

We are looking for a Tele Caller to join our team in Jadavpur, Kolkata. This is a full-time, work-from-office position suitable for freshers who have completed at least 10th grade. As a Tele Caller, your primary duty will be to communicate with potential customers over the phone. You will engage in conversations, answer queries, and provide information about our services to encourage interest. You will be expected to work efficiently and contribute positively to team goals.Key responsibilities include:- Making outbound calls to prospective customers to share product details and information.- Maintaining a record of conversations in a structured manner to ensure follow-up and track interactions.- Utilizing basic computer skills for data entry and documentation.Required skills and expectations encompass:- Proficiency in Hindi to effectively communicate with clients.- Basic computer knowledge to manage data and record calls.- A willingness to adapt and learn in a fast-paced environment.- Candidates should be between the ages of 18 to 35.This role offers a fixed salary structure with high incentives based on performance. No insurance or loan benefits are provided. Direct joining opportunities are available for eligible candidates. This position requires you to work on-site, ensuring a productive and collaborative work environment in Jadavpur, Kolkata.

We are seeking a motivated female Telesales Executive to join our team in North 24 Parganas, India. This full-time, work-from-home position is ideal for candidates with 1 to 3 years of experience in telesales.The main responsibilities include calling potential customers to promote our products and services. You will engage with clients, provide information about offerings, and address their queries, aiming to convert leads into sales. You will maintain accurate records of conversations and follow up as necessary to ensure customer satisfaction and build long-lasting relationships.To succeed in this role, you should have excellent communication skills, both verbal and written, along with a persuasive approach to selling. A friendly demeanor is essential for establishing rapport with clients. Additionally, you should possess strong organizational skills to manage calls efficiently and keep track of client interactions. Familiarity with customer relationship management software is beneficial but not required.We expect you to be self-motivated, disciplined, and capable of working independently in a remote environment. Adequate technical skills are necessary to handle calls and navigate online tools effectively. A positive attitude and the ability to work under pressure will greatly enhance your performance in this role while contributing to our team's growth.Join us in making a significant impact through exceptional customer service and sales expertise

Position: Telesales RepresentativeProcess:UK: Energy Sales ProcessAustralia: Energy, Broadband Sales ProcessWe are looking for:Candidates with relevant UK/Australian sales process experienceExcellent English communication skillsStrong sales and convincing abilitiesTarget-oriented professionals with a passion for achieving resultsEmployee Benefits:Attractive salary packagePF & ESIC benefitsMonthly attendance bonusDaily performance incentivesMonthly performance incentivesTarget achievement bonusOne-time food facility providedPickup facility available for Australian shiftDrop facility available for UK shiftShift Timings:AUS Shift: 5:30 AM to 2:30 PMUK Shift: 3:00 PM to 12:00 AMLocation:Salt Lake, Sector V, KolkataIf you have the right experience and communication skills, this is your opportunity to build a successful career with V3 Outsourcing Solutions - AUUKUSAINDIAInterested candidates can apply nowBenefits:

We are looking for a dedicated Tele Sales Manager to join our team in Action Area I, Kolkata. This full-time position requires a female candidate who is well-presented and possesses strong communication skills in Bengali and Hindi. The Tele Sales Manager will be responsible for managing a team of telemarketing executives. Key responsibilities include leading daily sales operations, developing telemarketing strategies, training and mentoring staff, and monitoring team performance to achieve sales targets. Engaging with potential clients over the phone and providing them information about our real estate offerings will be essential for generating leads and closing sales.Candidates must have completed at least the 12th grade and possess good interpersonal skills to interact effectively with clients. A minimum experience of 0-3 years in a tele-sales or related environment is required. Proficiency in Bengali and Hindi is mandatory, as effective communication is crucial for the role. The ideal candidate should have a strong understanding of sales processes and the ability to motivate a team to achieve desired outcomes.This position is based out of an office environment and does not require travel or fieldwork. As this is a work-from-office role, candidates must be comfortable working during regular office hours and be prepared to engage actively in a fast-paced sales environment.

WE ARE HIRING! TELECALLEREpoxy Master Pvt Ltd. is looking for enthusiastic and confident individuals to join our growing team as Telecallers. Position: Telecaller Company: Epoxy Master Pvt Ltd. Location: NEW TWON SHAPOORJI NEAR PETROL PUMP. Employment Type: Full-TimeJob Responsibilities Make outbound calls to potential customers and leads. Explain company products, services, and training programs. Follow up with interested customers and maintain lead records. Generate leads and support the sales team. Maintain professional communication with customers.Requirements Good communication skills in Bengali, Hindi, and English. Freshers and experienced candidates can apply. Basic computer knowledge. Positive attitude and willingness to learn. Ability to work in a team.*Salary & Benefits** Monthly salary: 10,000 - 20,500.* Growth opportunities within the organization.* Professional learning and development opportunities.*Contact:* HR Department- 8697115693*Company:* Epoxy Master Pvt Ltd

We are seeking a dedicated Tele Counselor to join our team in Konnagar, Hooghly. This full-time position is ideal for female candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. nnAs a Tele Counselor, you will play a vital role in assisting individuals through phone consultations and providing them with the information they need.nnKey responsibilities include:nn- Conducting Calls: You will make outbound calls to potential clients, providing them with information about our services and addressing their queries.n- Counseling: Offer guidance and support to clients based on their needs while maintaining a professional and empathetic approach.n- Record Keeping: Document important details from each call and maintain accurate records to ensure smooth follow-up and service delivery.n- Collaborating with Teams: Work closely with other departments to ensure that clients receive the best support and resources available.nnRequired skills and expectations include:nn- Strong communication skills are essential for effectively conveying information and ensuring a positive experience for clients.n- An empathetic demeanor is crucial for understanding and addressing the concerns of clients.n- Basic computer skills for maintaining records and using software applications relevant to the job.n- A willingness to learn and adapt to new processes to stay updated with company offerings and improve client interactions. nnCandidates who meet these criteria are encouraged to apply and become an essential part of our team.

Job description:Job Title: Telesales ExecutiveSalary: Negotiable (Based on Experience) + Attractive Performance IncentivesExperience Required: 1-3 YearsEmployment Type: Full-Time PermanentQualification: Graduate (Preferred)About Shree Ji Steel Private LimitedShree Ji Steel Private Limited is one of India's leading manufacturers, traders, suppliers, and exporters of premium-quality steel products. We cater to the infrastructure, construction, EPC, engineering, fabrication, manufacturing, and industrial sectors across India and international markets.As we continue to expand our business, we are looking for energetic and result-oriented professionals who are passionate about B2B sales and building long-term customer relationships.Job SummaryWe are looking for a motivated Telesales Executive to drive business growth by generating qualified leads, converting enquiries into sales, and maintaining strong customer relationships. The ideal candidate should have excellent communication and negotiation skills with experience in B2B telesales or inside sales.Key Responsibilities:Sales & Business DevelopmentGenerate qualified leads through outbound calls, online enquiries, referrals, and company databases.Handle inbound customer enquiries and convert them into business opportunities.Understand customer requirements and recommend suitable steel products and solutions.Develop and maintain a healthy sales pipeline through regular follow-ups.Achieve daily calling targets, lead conversion goals, and monthly sales objectives.Identify new business opportunities across infrastructure, construction, manufacturing, EPC, fabrication, and engineering industries.Customer Relationship ManagementBuild and maintain strong relationships with new and existing customers.Follow up on quotations, purchase orders, enquiries, payments, and order status.Provide customers with accurate information regarding products, pricing, stock availability, and delivery schedules.Resolve customer concerns promptly while ensuring a high level of customer satisfaction.Sales Coordination & ReportingCoordinate with the sales, procurement, logistics, and operations teams for smooth order execution.Prepare and maintain quotations, customer records, and sales documentation.Update customer interactions, follow-ups, and sales activities in the CRM system.Prepare daily call reports, sales reports, pipeline reports, and customer feedback reports.Support lead generation and marketing campaigns to increase business opportunities.Eligibility Criteria:Educational QualificationGraduate in any discipline (Preferred)Experience1-3 years of experience in Telesales, Inside Sales, Business Development, Customer Acquisition, Sales Coordination, or similar B2B sales roles.Experience in the steel, manufacturing, engineering, industrial products, building materials, or construction industry will be an added advantage.Required SkillsExcellent verbal communication skills in English, Hindi, and Bengali.Strong sales, negotiation, persuasion, and objection-handling skills.Ability to build long-term customer relationships and close sales effectively.Proficiency in Microsoft Excel, Word, Google Workspace, and CRM software.Strong organizational, follow-up, and time-management skills.Target-oriented with the ability to perform in a fast-paced sales environment.Positive attitude, problem-solving ability, and excellent interpersonal skills.Work ScheduleMonday to Friday (11 am - 8 pm)Saturday (11 am - 6.30 pm)Sunday Fixed Day ShiftWork From Office (Sector V, Salt Lake, Kolkata)BenefitsPerformance-Based IncentivesCell Phone ReimbursementProfessional Training & DevelopmentCareer Growth OpportunitiesSupportive Work EnvironmentJob DetailsJob Type: Full-Time PermanentWork Location: In PersonHow to ApplyInterested candidates may send their updated CV/Resume to:Whatsapp at 6291903684mail at shreejisteelsm@gmail.comhr@shreejisteelcorp.comJob Types: Full-time, PermanentBenefits:Attractive Performance IncentivesPFCell phone reimbursement

We are looking for a female Tele Caller to join our team at our office in Action Area IIIC Newtown. This is a full-time position suitable for candidates with 0 to 1 year of experience. A minimum education level of 10th pass is required.Key Responsibilities:- Making Calls: You will make outbound calls to potential customers to inform them about our products or services and gather responses.- Understanding Customer Needs: By asking questions, you will listen to customer needs and concerns, ensuring their queries are addressed accurately.- Recording Details: It is important to keep detailed records of calls, including customer responses and feedback, to help improve our services.- Follow Up: You will follow up with customers who have shown interest, providing additional information and encouraging them to make a decision.- Meeting Targets: You will work towards meeting call and sales targets set by the company to help drive business growth.Required Skills and Expectations:- Communication Skills: You should have clear and effective communication skills to convey information and engage with customers confidently.- Basic Computer Skills: Basic proficiency in using a computer and phone systems is required for data entry and record-keeping.- Customer Focus: A positive attitude and the ability to understand customer needs are essential for successful interactions.- Team Player: You should be cooperative and willing to work collaboratively with other team members to achieve common goals.- Time Management: You must manage your time effectively to handle multiple calls and tasks efficiently.

We are seeking a dedicated Tele Marketing Executive to join our team in Action Area I, Kolkata. The ideal candidate should be a female with excellent communication skills and a presentable appearance, ready to engage with potential clients in the real estate sector.In this full-time office-based role, your main responsibilities will include making outbound calls to potential clients, promoting our real estate services, and effectively communicating product details. You will also be responsible for following up on leads, addressing client inquiries, and maintaining accurate records of your interactions.Candidates should possess the ability to articulately present information and handle objections gracefully. Strong organizational skills and a proactive mindset are critical for success in this position. As this role involves direct client interaction, it is essential to be personable and approachable, ensuring a positive experience for potential customers.A minimum educational requirement is being a 10th pass, and while experience is not mandatory, candidates with prior telemarketing or customer service experience will be preferred. You will be working in an office environment without any required travel.If you are passionate about sales and enjoy working in a dynamic environment, we encourage you to apply for this opportunity to grow within the real estate industry.