Technical Skills Job Vacancies in Rajkot

Jay Jalaram Precision Components LLP is seeking a skilled and detail-oriented CNC Operator to operate and maintain CNC machines for precision component manufacturing. The ideal candidate should have basic machining knowledge, measurement skills, and a strong focus on quality and safety.

Graduate Apprentice Trainee Recruitment 2026Post: Graduate Apprentice Trainee (GAT)Departments: Operations / Administration / Engineering SupportVacancies: 1,270 Nos.Qualification: Any Graduate (BA, BSc, BCom, BBA, BCA, BTech, MBA, MCA or equivalent)Experience: Freshers eligibleLocation: Gujarat, Maharashtra, Goa, Kerala, Tamil Nadu, Andhra Pradesh, Odisha, West BengalSalary: 58,000/month (consolidated, incl. HRA)Increment: 25% annually (performance-based)Age Limit: Below 35 years as on 31 Dec 2026Call: 08031492569

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.