Support Technician Graduate Jobs in Delhi

ResponsibilitiesCall and guide engineers about our coursesHandle follow-ups and admissionsExplain training details and fee structureCoordinate with trainers and branch teamMaintain engineer records and resolve basic queriesRequirementsGood Hindi communication (Basic English preferred)Basic computer knowledge (MS Excel/Google Sheets)Confident and professional communication

Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

This position is responsible for attending to customer's needs and requirements to the best of their ability. This position entails answering customers phone calls or emails to manage the orders, answer to queries or connect to various department in cases complaints, if any . It also includes providing basic information to the customer based on the queries.

We are seeking a skilled IT Hardware Engineer specializing in CCTV systems to join our team in Kalkaji, Delhi. Responsibilities include installing and maintaining CCTV systems, network installation, wireless networking, computer hardware troubleshooting, software installation, structured cabling, and providing laptop support. The ideal candidate will have 1-3 years of experience, be a graduate with expertise in CCTV engineering, network and wireless technology, computer hardware and software, structured cabling, and laptop support. This full-time position requires the candidate to work from the office. We are looking for a male candidate who is dedicated, detail-oriented, and a team player.

Managing a team of customer service employees. Answer phones and track clients service records Schedule technician to attend clients complaint at site Act as liaison between client & company Respond to any issues that occur during the delivery of services Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Conducting service quality assurance surveys with customers and reporting findings to the staff. Handling customer complaints brought to your attention. Motivating the team to perform at their best.Qualifications & Skills Must be Graduate Minimum of 2 -3 years experience. Computer literate. Management skills. Excellent customer service and problem-solving skills High quality organizational skills The ability to work well under deadlines and to multitask The ability to build relationships and coalitions within the community Excellent verbal and written communication skills Excellent critical thinking and problem-solving skills

SALES COORDINATOR: With the knowledge of BUSY and TALLY. Specially experience working in FMCG channel sales and customer marketing with 5 to 10 years experience. Telephone coordination of sales orders and stocks, go-down dispatch and transporter coordination.

We are looking for 5 Sales Consultant Posts in Netaji Subhash Place, Delhi with deep knowledge in Retail Sales, Negotiation Skills, Corporate Sales, Customer Support, Field Service, Coordination Skills, Sales Administration, Direct Sales, Financial Services Sales and Required Educational Qualification is : B.A

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

We have vacant of 02 Manager Customer Service Operation Jobs in Delhi, Experience Required : 1 Year Educational Qualification : B.A, B.Com, B.Sc, Other Bachelor Degree, M.A, M.Sc Skill Good Communication Skills, Customer Service, Customer Support, Customer Relationship, Own Conveyance, Hard Working etc.

Provide first and second-level support for desktops, laptops, printers, and peripherals.Install, configure, and maintain operating systems and software (e.g., Windows, macOS, Microsoft Office).Troubleshoot hardware and software issues on end-user devices.Support user account management including Active Directory, email, VPN, and other corporate tools.Set up and configure new computers and related equipment for new hires.Monitor and respond promptly to service requests through the helpdesk/ticketing system.Maintain an up-to-date inventory of all IT assets.Collaborate with other IT teams to resolve complex issues.Provide support for video conferencing, VoIP phones, and office network connectivity.Create and update documentation for IT procedures and knowledge base articles.Ensure data security and compliance with IT policies and procedures.Offer on-site and remote support as needed.

Should have experience in order processing, inventory, logistics, and coordination with all departments...

Sales Executive (Wound Care Patients)Promote and sell NPWD products to wound care patientsEducate patients and caregivers on NPWD usageCoordinate with doctors and nurses for patient identificationMeet monthly sales targetsProvide after-sales support and follow-upBuild strong patient and hospital staff relationshipsMust be patient-focused, target-driven, and well-presentedKnowledge of wound care essentialIF your interested so please share me your cv at hrcps9@gmail.com8370014003

We are a startup with a small and dedicated team. Very simply: The job will require you to learn our software and then help our clients use it effectively. Daily tasks can be broadly categorised as :*Responding to Customer Inquiries**Resolving Customer Issues**Maintaining Accurate Records and Documentation*We are looking for people who are willing to learn and grow with us.

Greet and welcome guests and visitors with a warm and professional attitude.Answer, screen, and forward incoming phone calls.Manage front desk operations and maintain a neat, organized reception area.Assist visitors by providing accurate information and directing them to the appropriate departments or personnel.Handle guest inquiries, complaints, and service requests efficiently.Maintain visitor logs, appointment schedules, and basic administrative support like filing and documentation.Coordinate with internal departments for smooth daily operations.

Managed vendor accounts, ensuring timely payments and efficient financial recordkeeping.- Assisted in month-end financial closures and maintained organized financial documentation.- Collaborated with cross-functional teams to resolve vendor disputes and improve service levels.

looking for sales cum office coordinator.Responsible for completion of assigned task whatever is given by senior management

Key Responsibilities :* Train, operate, support and testing of ERP software with customer team at customers office.* Conduct research to identify new markets and customer needs.* Interface with the customers/users to train and create an understanding of our software product.* Identify client needs and suggest appropriate products/services* Work at customer site for day to day software implementation, support and operational tasks.* Customize product solutions to increase customer satisfaction* Be the main point of customer contact and troubleshooting* Build long-term trusting relationships with clients* Proactively Identify and handle change requests* Clearly communicate with clientBenefitsComplete training will be given by the companyTravel allowanceInternet facilityLaptop

Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.

WANTED CLIENT COORDINATOR, FOR A LAW FIRM, MUST BE GRADUATE - CANDIDATE SHOULD BE RESIDING NEAR TO VIKASPURI NEW DELHI - 110018