Service Coordinator

P.S International HR Consultants

Roles & Responsibility :

Recruits and trains customer service or human resources employees.

Manages employee schedule.

Acts as liaison between clients and company.

Answers client and customer questions.

Addresses and resolves any issues and complaints.

Reports problems and unresolved issues to the manager or director.

Writes up reports of client and customer activity or complaints.

Presents reports to the company director or manager.

Devises ways to improve customer service and client relationships.

Schedules meetings with prospective and existing clients.

Meets with clients in person when working for a larger company such as a marketing firm.

Travels locally for client visits or marketing pitches.

Assists customers in a retail setting.

Promotes company products and services.

Assists associates and account executives in closing sales and bringing in new clients.

Assists in designing new promotional materials.

Researches consumer base to better serve the needs of the target demographic.

Works with marketing and PR department to handle any media appearances.

Female Candidate Preferred.

Experience : 2 - 4 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Service Coordinator

Industry Type : Water Treatment / Waste Management

Gender : Female

Job Country : India