Service Desk Executive Job Vacancies in Bangalore

- Greet and welcome guests: The front office executive is responsible for welcoming visitors and guests to the office in a friendly and professional manner.- Answer and route incoming calls: It is essential for the front office executive to handle incoming calls, provide information, and redirect calls to the appropriate departments or individuals.- Manage front desk operations: The individual will be responsible for efficiently managing the front desk, including organizing schedules, appointments, and ensuring the office's smooth operation.- Maintain office cleanliness: Keeping the front office area clean and organized is a key responsibility to create a positive first impression for visitors.- Assist with administrative tasks: The front office executive may be required to provide administrative support, such as filing documents, handling emails, and assisting with office tasks as needed.Skills and Expectations:- Excellent communication skills: The individual should have strong verbal and written communication skills to interact effectively with visitors and staff.- Organizational skills: Being organized and detail-oriented is crucial for managing front desk operations efficiently.- Basic computer skills: Proficiency in using basic computer programs such as MS Office for administrative tasks is required.- Professional demeanor: The front office executive should maintain a professional and courteous attitude at all times when dealing with guests and colleagues.- Punctuality: Being punctual and reliable in attending work is important for this role to ensure the smooth functioning of front office operations.

The Front Desk Member Coordinator is the first point of contact and the face of our organization. This role is responsible for ensuring a positive, welcoming, and efficient experience for all members, guests, and callers. The coordinator manages daily administrative tasks, handles membership inquiries and sales, and supports the overall smooth operation of the facility. This position requires an energetic, organized, and customer-focused individual.

Website: https://makhotelbengaluru.in/Responsibilities:Greet guests with a smile and a warm welcome.Handle check-ins, check-outs, and online bookings.Assist guests with inquiries and provide necessary information.Maintain reservation records and manage hotel software.Respond professionally to emails and guest inquiries.Collect and manage guest reviews.Work efficiently for 11-12 hours per shift.Ensure a polite and professional approach to guest communication.Requirements:Fluency in English (Speaking & Writing).Knowledge of hotel management software & computer skills.Experience in handling online bookings and emails.Good communication & customer service skills.Ability to work hard and adapt to long shifts.Prior experience in hotel front desk operations is a plus.

need the candidate with good communication skills and telephonic ethics. need to handle the front office for telephonic round please call 7299956838 between 10.30 to 8.00 pm

Candidates with good communication skill - English, Hindi & Kannada, Presentable, able to handle front desk with efficiency, computer literate.

Hi, This is Shashidhar from SUMUKHA HR SOLUTIONS, interested candidates kindly share updated updated resume to shashi@sumukhahrsolutions.com / sumukhahrsolutions@gmail.com Position: Front OfficeLocation: Sunkadakatte (Pipeline Road)Thanks & RegardsShashidharSUMUKHA HR Solutions9738638483 / 9066465916Email:shashi@sumukhahrsolutions.com /sumukhahrsolutions@gmail.com Website:www.sumukhahrsolutions.com

Membership consultants build rapport with potential members and demonstrate how the club's offerings can help them

Hiring Fresher IT Support Engineer/ Hardware/ Network Engineer/ Networking/ Fresher!!!5 Days working, Flexible timing, Paid Sick Leaves, Leave encashment, Yearly Appraisal!!!Designation IT Support Engineer/ Hardware/ Network Engineer/ Networking/ FresherJob Location Kolkata, Mumbai, Bangalore, Hyderabad, PuneExperience FresherIT Support Engineer Roles and Responsibilities Installation and configuration of WAN, LAN Take care of Computer, Laptop, Networking Hardware and Software To identify, reproduce & resolve Networking problems of internal users Knowledge of web hosting Install, maintain and troubleshoot network equipment Maintain network routing Fix any hardware or software issues. Installation of Software, printers, outlook, web browsers. Perform regular maintenance checks. Keeping a record of all IT equipment.IT Support Engineer Desired Candidate Profile knowledge of routers, LANs, switches Troubleshooting and other related IT work. The Candidate should be dynamic and ready to accept the responsibility for the field maintenance and installationNote: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Job Types: Full-time, PermanentSalary Offered: 2.4 LPA to 3.5 LPA

For Inbound Process : No of Requirements: 30 (Good English + Hindi communication Must) Gender: - Male/Female Rotational Shifts and Rotational Week Off (For female 8:00am to 8:00Pm 9 hours working 1 hour break) For (Males morning 8:00Am to 11:00Pm) Salary 15000/- + incentives Qualification 12th & Above, Work Location 6th Floor, Tower B1, GOLDEN ENCLAVE, 124D, HAL Old Airport Rd, Murugesh palya, Bengaluru, Karnataka 560017

handling walk inn customer, follow up with existing client, calling customer for out standing collection, correspondence, excel data entry, communicating monthly reminders to clients, basic admin skill like document handling, writing applications,

Flipkart is seeking enthusiastic and dedicated Customer Care Executives to join our team. As a Customer Care Executive, you will be the first point of contact for our customers, providing exceptional service and support. Whether you are looking for a full-time or part-time position, this role offers the flexibility to work from home using your mobile phone or laptop.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate and timely information regarding products, services, and order status.Resolve customer complaints and issues efficiently and professionally.Assist customers with the return and exchange process.Maintain a high level of customer satisfaction through excellent service.Document and update customer records based on interactions.Follow up on customer calls and emails as necessary.Requirements:Fresher or Experience candidate can apply..Minimum qualification of 12th grade pass.Strong communication skills, both verbal and written in Hindi Language.Ability to work independently and manage time effectively.Proficiency in using a mobile phone or laptop for communication and documentation.High level of patience, empathy, and problem-solving abilities.Flexibility to work in shifts, including weekends and holidays if needed.Benefits:Competitive salary and performance-based incentives.Flexible working hours with the option of full-time or part-time shifts.Work from the comfort of your home.Comprehensive training and ongoing support.Opportunity to grow within the company.

We are looking for 05 Customer Care Executive Posts in Bengaluru,Microsoft Excel,Powerpoint,Microsoft Word,Troubleshooting Skills,Communication Advisor,Problem Solving, with deep knowledge in Routing,Service Desk, Microsoft Excel,Powerpoint,Microsoft Word,Troubleshooting Skills,Communication Advisor,Problem Solving and Required Educational Qualification is : Professional Degree, Other Bachelor Degree

Prospecting and Lead Generation: Sales Executives often need to identify and pursue potential customers through various means, including cold calling, networking, and leveraging online platforms.Customer Relationship Management: Building and maintaining strong relationships with clients is crucial. This involves understanding their needs, addressing concerns, and ensuring customer satisfaction.Product Knowledge: Sales Executives must have a deep understanding of the products or services they are selling. This knowledge helps them effectively communicate the value proposition to potential customers.Sales Presentations: Creating and delivering compelling presentations that highlight the benefits of the product or service is a key skill. This may involve demonstrating the product, explaining features, and addressing customer questions.Negotiation and Closing: Sales Executives need strong negotiation skills to discuss terms and conditions with potential clients. Closing deals is a critical aspect of the role.Market Research: Staying informed about industry trends, competitor products, and market conditions helps Sales Executives adapt their strategies and stay competitive.Target Achievement: Meeting or exceeding sales targets is a common metric for evaluating the performance of Sales Executives. This requires effective time management, goal setting, and persistence.Communication Skills: Effective verbal and written communication skills are essential for interacting with clients, colleagues, and other stakeholders.Adaptability: The ability to adapt to changing market conditions and customer needs is crucial in a dynamic business environment.Technology Proficiency: Familiarity with relevant sales tools, CRM (Customer Relationship Management) systems, and other technologies can enhance efficiency and effectiveness.

Minimum: Should have MCA or B. Tech/BE in Computer Science or Information Science Fluency in English and Kannada (Speaking, reading, and writing) Prior experience of at least 1 year working in Help Desk on outbound and inbound calls, answering queries. Knowledge and prior experience in working on specific computing applications proposed for Help DeskDesired: Good communication skills At least one service desk executive to have a minimum of 5 years experience in handling service desk operations.Create help desk tickets raised from operators or department users over phone.Service desk should be certified in ITIL v 2011 on a minimum of 3 processes and should allow the implementation of Incident management, Problem management, Change Management and Service Request fulfillment, Knowledge Base Management,Service Asset & Configuration Management, SLA management process.

Dear Candidate,Greeting from Quess Corp!Job Title- Technical Support EngineerLocation: Bangalore ( Electronic City or Whitefield )Responsibilities:1. Working from a standard protocol and utilizing documented processes to respond to clients' issues. Some judgment may be used to supplement the outlined process.2. Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming client's contacts and proactive notification systems.3. Respond to service, product, technical, and client-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on client entitlement (for example more complex warranty).4. Begin to proactively assist clients to avoid or reduce problem occurrence.5. Work is often reviewed by the Supervisor or Team Lead.Knowledge and Skills:1. Articulate in excellent written and verbal communication skills.2. Experience in client-facing roles either remote or face-to-face.3. Computer proficiency with applicable software applications.4. Demonstrated problem-solving skills.5. Accuracy in data entry.6. Excellent fluency in language to be supported.7. Experience in a phone-based remote role, e- support, e-chat, or similar.8. Familiarity with computer technology.9. Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.Eligibility Criteria:1. Excellent communication skills2. Excellent Knowledge or working experience on desktop and PC / Laptop troubleshooting / Software Troubleshooting / Networking related issuesJob Profile:1. Troubleshooting Hardware/Networking/OS-related queries of our global Clients over calls or through Software.2. Handle Global clients and initiate the right response to them, positively and professionally.3. Deal with a wide range of products using a powerful

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Job briefWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the companys reputation and business. Primary responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install, configure, and upgrade PC software. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Keep inventory of all equipment, software, and license users. Monitor and respond quickly to incoming requests relate to IT issues.Requirements Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English

Greet Clients And Visitors With A Positive, Helpful Attitude.Assisting Clients In Finding Their Way Around The Office.Announcing Clients As Necessary.Helping Maintain Workplace Security By Issuing, Checking, And Collecting Badges As Necessary And Maintaining Visitor Logs.Assisting With A Variety Of Administrative Tasks Including Copying, Faxing, Taking Notes..Preparing Meeting And Training Rooms.Answering Phones In A Professional Manner, And Routing Calls As Necessary.Assisting Colleagues With Administrative Tasks

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician